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Alexander Balagour

Executive Vice President and Chief Information Officer at CITIZENS & NORTHERN
Executive

About Alexander Balagour

Executive Vice President and Chief Information Officer (CIO) of Citizens & Northern Bank since May 2021; age 48 as of the April 24, 2025 annual meeting. Prior roles include CIO at Customers Bank (Reading, PA). Education: B.S. Computer Science (Arcadia University; Sigma Zeta Award), Executive Masters in Technology Management (Wharton School and UPenn School of Engineering) .
Company performance during his tenure: FY2024 net income rose to $25.958M from $24.148M in 2023; ROAA 1.00% (vs 0.98%), ROAE 9.76% (vs 9.72%) . 2024 short‑term incentive corporate metric ((PPNR−NCOs)/Average Equity) ranked at the 63rd percentile vs peers, driving a 126% of target corporate payout . Five‑year TSR index declined to 85.52 at 12/31/2024 (from 100 baseline on 12/31/2019) while net income was $25.958M in 2024 .

Past Roles

OrganizationRoleYearsStrategic Impact
Citizens & Northern BankEVP & Chief Information Officer2021–presentLed digital/tech transformation including AWS cloud migration, Snowflake data warehouse, Qlik analytics, Salesforce FSC workflow; focus on integrating best-in-class SaaS to improve customer experience and agility .
Customers BankChief Information Officerpre‑2021Led transformation of sales and lending technology, data analytics, and customer experience .

External Roles

  • Not disclosed in company filings reviewed.

Fixed Compensation

  • Not disclosed for Balagour; he is not a Named Executive Officer (NEO), and his base salary and cash compensation are not included in the Executive Compensation Tables of the 2025 proxy .

Performance Compensation

Program structure applicable to EVPs (including CIO):

  • Short‑Term Incentive (STI): Corporate component based on relative (PPNR−NCOs)/Average Equity vs a defined peer group; 2024 corporate payout equaled 126% of target at the 63rd percentile. Additional KPIs (deposits ex‑brokered, FTE net interest income, noninterest income ex‑WM, wealth revenue, efficiency) and individual performance modifiers are used; awards paid in cash .
  • Long‑Term Incentive (LTI): Mix of time‑based Restricted Stock Awards (RSAs) and performance‑based RSAs (PRSAs) with three-year, ratable vesting. PRSA vesting each year requires: ≥35th percentile on (PPNR−NCOs)/Average Equity and ≥65th percentile on (PPNR−NCOs)/Average Assets vs peers for that year’s measurement period .
Metric/InstrumentWeighting (CIO)TargetActual (2024)PayoutVesting/Notes
Corporate earnings performance: (PPNR−NCOs)/Avg Equity vs peer medianNot disclosed for CIO50th percentile63rd percentile; CZNC 12.01% vs peer median 10.94%Corporate component paid 126% of targetDrives STI cash payout level .
KPIs (Deposits ex‑brokered; FTE NII; Noninterest income ex‑WM; Wealth management revenue; Efficiency ratio)Not disclosed for CIO100% of budget for each KPIVaried: e.g., NII 97.5% of target; WM revenue 105.4%; Eff. Ratio 68.04% vs 65% targetKPI portions paid per plan scalesSTI cash; KRIs gate eligibility .
Time‑based RSAsCompany standardN/AN/AN/AVest 1/3 annually over 3 years .
Performance‑based RSAsCompany standard≥35th pct (Equity) and ≥65th pct (Assets)2024 thresholds met on both dimensionsVested for 2024 tranche1/3 annually subject to yearly performance vs peers .

The 2025 proxy discloses STI/LTI plan design and outcomes for NEOs; role‑specific target weights for the CIO are not disclosed .

Equity Ownership & Alignment

ItemDetail
Initial beneficial ownershipForm 3 filed 05/11/2021 reported no securities beneficially owned at start date (May 10, 2021) .
Current beneficial ownershipNot individually disclosed in 2025 proxy tables (Balagour is not listed among named individuals); group total for all directors and executive officers: 694,812 shares (4.49%) .
Ownership guidelineEVP requirement: beneficially own CZNC common stock equal to 1× prior year base salary; compliance window 5 years from appointment .
Anti‑hedging/pledgingAnti‑hedging policy prohibits derivatives and similar hedging transactions; pledging not specifically addressed in the proxy .
ClawbackExecutive compensation recoupment policy applies to bonuses and equity awards in event of a restatement; aligned with Nasdaq standards .

Employment Terms

TermDetail
Employment agreementAgreement executed April 6, 2021; effective May 10, 2021, between Citizens & Northern Corporation, Citizens & Northern Bank, and Alexander Balagour as EVP & CIO .
DutiesSupervision and control over enterprise IT systems supporting bank operations; other powers/duties as prescribed by CEO/Board consistent with position .
Term/renewalNot disclosed in available excerpt of the 2021 agreement .
Non‑compete / non‑solicitCompany employment agreements contain nondisclosure and mutual non‑disparagement; non‑compete/non‑solicit apply post‑termination (durations disclosed only for specific NEOs in proxy: e.g., 24 months for CEO/CFO, 18 or 12 months for others). CIO‑specific duration not disclosed in proxy .
Severance / change‑of‑controlNot disclosed for CIO in the 2025 proxy. For reference, other NEOs have lump‑sum formulas and multipliers (e.g., CEO 2.99× upon CoC; other roles 1.5×–2.99×), with benefits continuation; CIO not listed among those summaries .
Stock ownership policy (EVP)1× salary within 5 years .

Performance & Track Record

Metric20202021202220232024
Net Income ($)19,222,00030,554,00026,618,00024,148,00025,958,000
(PPNR−NCOs)/Avg Equity12.77%13.59%13.86%13.13%12.34%
TSR (Value of $100 from 12/31/2019)74.23102.4793.9197.3985.52
  • Technology/digital execution under CIO remit: cloud migration to AWS, Snowflake data warehouse, Qlik analytics apps, Salesforce Financial Services Cloud in production with estimated 260+ hours/month labor savings, and broader digital integrations to enhance customer experience .

Compensation Structure Analysis

  • Increased at‑risk pay linkage: 2024 STI corporate component paid 126% of target due to 63rd percentile (PPNR−NCOs)/Average Equity performance; PRSA tranches vested across 2022–2024 awards as profitability thresholds were met, reinforcing performance orientation .
  • Mix shift and risk controls: LTI delivered via restricted stock (time‑ and performance‑based) with annual tranche testing vs peers; clawback and KRIs gating STI KPI payouts reduce excessive risk-taking .
  • Peer benchmarking: Compensation decisions and peer groups are reviewed with independent consultant Pearl Meyer; custom Mid‑Atlantic peer group of 20 banks used for benchmarking .

Risk Indicators & Red Flags

  • Related‑party transactions: None requiring disclosure in 2024 .
  • Anti‑hedging/clawback: Policies in place (alignment positive) .
  • Tax gross‑ups: None provided in NEO agreements (shareholder‑friendly) .
  • Say‑on‑Pay: 82% approval at 2024 meeting (moderate support) .
  • Pledging policy: Not specified; absence of disclosure warrants monitoring .

Compensation Peer Group (Benchmarking)

  • 2024 peer group includes 20 Mid‑Atlantic community banks (e.g., ACNB, CNB Financial, Mid Penn, Orrstown, Civista, Franklin Financial, etc.) as basis for market practices and relative performance assessments .

Say‑on‑Pay & Shareholder Feedback

  • 2024 Say‑on‑Pay received approximately 82% approval; committee retained pay philosophy and structures, noting fundamental shareholder support .

Expertise & Qualifications

  • Technical and leadership credentials: CIO experience at two banks; formal technology management training (Wharton/UPenn), computer science degree with top graduate honor (Sigma Zeta). Role description emphasizes enterprise IT leadership supporting business operations .

Work History & Career Trajectory

  • Appointed EVP & CIO at C&N effective May 2021 after CIO role at Customers Bank; featured among “experienced management team” with a multi‑year tech transformation agenda underway at C&N .

Employment Terms (Committee/Consultant Context)

  • Compensation oversight by independent Compensation Committee; Pearl Meyer engaged as independent advisor in 2024; CEO succession planning and leadership development within committee purview .

Investment Implications

  • Alignment: EVP stock ownership guideline (1× salary within 5 years), anti‑hedging, and clawback policies support shareholder alignment; lack of explicit pledging policy disclosure is a monitoring point .
  • Retention risk: Existence of a 2021 employment agreement suggests negotiated protections; CIO‑specific severance/CoC terms are not disclosed—opacity modestly elevates uncertainty vs. NEOs with published multipliers .
  • Execution signal: Documented progress on cloud/data/analytics and workflow automation under Balagour’s remit indicates operational momentum; however, multi‑year TSR underperformed the 2019 baseline, warranting focus on translating tech investments to durable TSR improvement .
  • Incentive tailwinds: 2024 peer‑relative profitability drove above‑target STI and full PRSA vesting for that measurement year; continued outperformance on (PPNR−NCOs) benchmarks would support ongoing vesting and reduce insider selling pressure tied to unvested equity cliffs .