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    DEXCOM (DXCM)

    Q1 2025 Earnings Summary

    Reported on May 3, 2025 (After Market Close)
    Pre-Earnings Price$70.26Last close (May 1, 2025)
    Post-Earnings Price$75.26Open (May 2, 2025)
    Price Change
    $5.00(+7.12%)
    • Record New Patient Growth: Management noted a record quarter in new patient adds—especially among non–insulin-using type 2 patients—driven by expanded PBM coverage and aggressive commercial execution, which supports robust volume expansion and revenue growth.
    • Innovative Sensor Pipeline: The FDA clearance and strategic rollout preparation for the 15 Day sensor—with planned integration into pump systems—demonstrate Dexcom’s technological leadership and its potential to drive margin improvement over time.
    • Operational Efficiency and Channel Strength: The discussion on normalizing supply levels and stabilizing channel inventory, particularly within the DME channel, highlights effective operational management that safeguards revenue continuity and positions the company to meet growing demand.
    • Margin Pressure from Supply Chain Costs: Persistently low channel inventories have forced the company to rely on expedited freight—using costly chartered flights—to replenish stocks, which exerts upward pressure on operating expenses and gross margins ( ).
    • International Revenue Volatility: Q&A commentary highlighted choppiness in international markets due to delayed coverage wins and uneven execution, risking slower growth in global revenue ( ).
    • Uncertainty in Sustainability of New Patient Momentum: Despite a record quarter in new patient starts—especially within the type 2 non-insulin segment—management’s unchanged full-year guidance underscores uncertainties around whether this momentum is sustainable over the remainder of the year ( ).
    MetricYoY ChangeReason

    Total Revenue

    +12.5% (from $921.0M to $1,036.0M)

    Total revenue increased by 12.5% largely due to increased sensor sales volume and new product launches in Q1 2025 relative to Q1 2024, building on previous periods of robust demand for DexCom's CGM offerings.

    Disposable Sensors and Other

    +16.5% (from $856.5M to $997.2M)

    Disposable Sensors and Other revenue grew by 16.5% as increased adoption of disposable sensors continued to shift the product mix away from legacy products, reinforcing trends seen in previous periods and driving a stronger contribution to overall revenue.

    Reusable Hardware

    -38% (from $64.5M to $38.8M)

    Reusable Hardware revenue declined by 38% due to a strategic and market-driven shift toward disposable sensor products, as observed in prior periods where the focus shifted away from reusable hardware, resulting in significant compression of this segment.

    U.S. Revenue

    +14.9% (from $653.2M to $750.5M)

    U.S. revenue increased by 14.9% driven by expanded market coverage and increased adoption of CGM devices in the U.S., supported by previous investments in sales force and market penetration that continue to yield positive results.

    International Revenue

    +6.6% (from $267.8M to $285.5M)

    International revenue grew by 6.6%, reflecting moderate gains in global markets. This growth is somewhat lower than in the U.S., possibly due to more challenging pricing and reimbursement environments compared to previous periods, yet still building on earlier expansion efforts.

    Operating Income

    +32% (from $101.1M to $133.7M)

    Operating income improved by about 32% as a result of enhanced operational efficiencies and scale benefits, even though cost pressures (including higher production costs and increased R&D and SG&A expenses) had previously limited margin growth; this marks a significant turnaround compared to prior quarters.

    Net Income

    -28% (from $146.4M to $105.4M)

    Net income dropped by roughly 28% despite higher revenues, due to increased non-operating expenses and a substantial rise in income tax expense, reversing some of the gains recorded in previous periods.

    EPS

    Compressed from 0.38 to 0.27

    EPS declined from 0.38 to 0.27, primarily as a consequence of the lower net income combined with the effects of cost pressures and increased tax expenses, mirroring the compression observed in net income relative to revenue advances seen in earlier periods.

    MetricPeriodPrevious GuidanceCurrent GuidanceChange

    Revenue guidance

    FY 2025

    $4.6 billion, representing 14% growth

    $4.6 billion, representing 14% growth

    no change

    Non-GAAP Gross Profit Margin

    FY 2025

    Expected to be in the range of 64% to 65%

    Reduced to approximately 62%

    lowered

    Non-GAAP Operating Margin

    FY 2025

    Approximately 21%

    Reaffirmed at approximately 21%

    no change

    Adjusted EBITDA Margin

    FY 2025

    Approximately 30%

    Reaffirmed at approximately 30%

    no change

    Impact on Gross Margin Guidance

    FY 2025

    no prior guidance

    75 basis points impact from Q1 results; 100 basis points impact from global freight costs; 50 basis points from inflation/tariffs; 25 basis points from USD fluctuations

    no prior guidance

    15-Day Launch Contribution

    FY 2025

    15-Day G7 System Launch: Assumes a second‐half launch, expected to provide greater gross margin leverage beyond 2025

    15-Day sensor launch: includes a small contribution expected in the second half, not significantly impacting overall guidance

    lowered

    TopicPrevious MentionsCurrent PeriodTrend

    Record New Patient Growth

    In Q2 2024, the company discussed a significant shortfall in new patient growth. In Q3 2024 and Q4 2024, earnings calls emphasized record new patient starts driven by improved sales force productivity and expanded prescriber relationships.

    Q1 2025 reported record new patient growth despite Q1 typically being a weaker quarter, with strong performance driven by expanded coverage and sales force execution.

    Steady improvement and recovery over the periods – initial setbacks in Q2 were overcome by robust growth in Q3/Q4, leading to record levels in Q1 2025.

    Sustainability Concerns

    Q2 2024 earnings indirectly mentioned challenges affecting revenue due to channel shifts, while Q3 2024 and Q4 2024 discussed sustainability in terms of maintaining growth across segments and markets.

    Q1 2025 reiterated sustainability through guidance reaffirmation and cautious management of growth trends despite record new patient numbers.

    Cautious optimism remains; while challenges have been identified in earlier periods, the company is carefully managing expectations for sustainable growth into the future.

    Innovative Sensor Pipeline and New Product Launches

    Q2 2024 focused on progress with the 15-day sensor and enhancements to the G7 platform. In Q3 2024, submission of the 15-day sensor to the FDA and discussions of cost/manufacturing were key. Q4 2024 emphasized being in the final stages of FDA review and planning for a second-half 2025 launch.

    Q1 2025 marked a milestone with the FDA clearance for the 15-day Dexcom G7 System, along with detailed launch timelines and expectations for gradual margin improvements.

    Progressive evolution: initial progress and submission in Q2/Q3, near final approval in Q4, and a major milestone with clearance in Q1 2025 set the stage for a later 2025 launch.

    Stelo Platform Enhancements with AI Integration

    Q2 2024 contained no mention of AI; Q3 2024 also omitted reference to AI. However, in Q4 2024, DexCom introduced generative AI into the Stelo platform to provide personalized insight reports.

    Q1 2025 discussed new features and integration with partners (e.g., Oura, Amazon) and extended functionalities (like a 180-day look-back), but did not explicitly mention AI integration.

    Emergence then modulation: AI integration was a notable new element in Q4 2024. Its absence in Q1 2025 suggests that either the integration has been absorbed into broader platform updates or is being de-emphasized as a separate topic.

    International Expansion and Revenue Volatility

    Q2 2024 detailed the expansion of market access (e.g., direct sales in Japan, coverage in France) and noted revenue volatility due to coverage decisions and distributor purchases. Q3 2024 further highlighted international revenue growth with clear metrics and product launches across geographies. Q4 2024 discussed quarterly international growth and factors affecting volatility such as timing of coverage wins.

    Q1 2025 emphasized targeted growth in key markets like Japan and France, with international revenue continuing to grow but also noted choppiness due to delayed coverage wins.

    Consistent global push: While international expansion has been a continuous focus, specific market wins and revenue volatility factors are evolving, with Q1 2025 showing targeted strategies despite ongoing timing challenges.

    Margin Pressure and Profitability Challenges

    Q2 2024 reported stable gross margins (63.5%) but noted ongoing pressures; Q3 2024 reflected slight declines in margins due in part to noncash charges, while Q4 2024 saw marked declines in gross and operating margins alongside strategic investments in growth.

    Q1 2025 continued to experience margin pressure with gross margins down to 57.5% versus 61.8% year-over-year, citing supply-chain disruptions and expedited shipping costs, though future improvements are anticipated.

    Persistent challenge: Margin pressure has been a recurring issue across periods with management expecting a gradual rebound as efficiencies improve and product transitions (such as to 15-day sensor and G7) take hold.

    Operational Efficiency and DME Channel Inventory Management

    Q2 2024 highlighted challenges in the DME channel with market share loss and relationship strains. Q3 2024 provided updates on operational efficiency improvements, including stabilization of DME channel share and progress on manufacturing scale. Q4 2024 focused on tight inventory management and steps to normalize channel inventory by Q1 2025.

    Q1 2025 reiterated efforts in operational efficiency—with normalized DME channel inventory levels, close collaboration with partners, and leveraging investments in technology and process improvements to boost efficiency.

    Improving trend: After initial challenges in Q2, operational efficiency has improved steadily by Q3 and Q4, leading to stabilized inventory and enhanced efficiency in Q1 2025.

    Pricing Pressures and Rebate Eligibility Effects

    Q2 2024 offered detailed insights on accelerated rebate eligibility (three times faster than expected) and its negative impact on revenue per customer, along with channel mix effects. Q3 2024 noted a 6‐point negative impact from rebate eligibility, with indications that the effect would moderate. Q4 2024 indicated further moderation with the gap between volume and revenue narrowing.

    Q1 2025 earnings call did not emphasize pricing pressures or rebate eligibility effects, suggesting that these factors have moderated relative to prior periods.

    Moderation over time: Early challenges with accelerated rebate eligibility and channel mix effects in Q2 have eased by Q3/Q4, and by Q1 2025 these effects are no longer a primary focus, indicating stabilization in pricing dynamics.

    Market Competition and Slowing CGM Growth

    Q2 2024 included commentary on ongoing competition as a routine dynamic and noted slower new customer share partly due to channel and rebate issues. Q3 2024 provided a deeper discussion on competitive strengths (especially in the type 1 and AID segments) while acknowledging a temporary slowdown in U.S. CGM growth to around 10% due to execution issues. Q4 2024 did not emphasize this topic.

    Q1 2025 earnings did not mention market competition or slowing CGM growth, instead focusing on robust new patient growth and expanding coverage, suggesting less concern over competitive pressures this period.

    Diminished emphasis: While competitive pressures and slower growth were key themes in Q2/Q3, they have faded in Q1 2025 due to strong performance and strategic shifts that have offset earlier slowdown concerns.

    Conservative Revenue Guidance and Future Projections

    In Q2 2024, guidance was lowered to reflect challenges (e.g., a $125 million impact from slower new patient starts and channel shifts) and was accompanied by detailed future projections. Q3 2024 reiterated 2024 guidance and outlined the 2025 long-range plan aimed at $4.6 billion revenue with conservative assumptions. Q4 2024 provided a point estimate for 2025 with a cautious base case.

    Q1 2025 reaffirmed full-year revenue guidance of $4.6 billion with 14% growth, while adjusting margin expectations (e.g., lower gross margins due to supply challenges) but maintaining optimism in future projections and ongoing investments.

    Consistent conservatism: The company has maintained a conservative revenue outlook throughout, carefully recalibrating guidance as challenges evolve while sticking to long-term growth plans.

    Impact of Sales Force Restructuring

    Q2 2024 reported that the restructuring was disruptive—new territories and role shifts led to lower new patient starts and a $125 million revenue impact. Q3 2024 showed progress with increased prescriber participation and record new patient starts as the sales force adapted. Q4 2024 highlighted expanded prescriber base (50,000 new prescribers) and improved productivity.

    Q1 2025 credited the restructured and expanded sales force for driving record new patient growth and improved operational efficiency, demonstrating fully realized benefits from earlier restructuring efforts.

    Turnaround effect: Initial disruption in Q2 gave way to momentum in Q3 and Q4, with the restructuring fully maturing in Q1 2025 to deliver strong new patient acquisition and operational gains.

    1. Guidance & 15 Day
      Q: Why unchanged full-year guidance despite Q1 growth?
      A: Management maintained full-year guidance because Q1 is one quarter and the 15 Day launch is already factored in, with expectations for gradual contribution rather than an overnight shift.

    2. Gross Margin
      Q: How stable are margins and production quality?
      A: Management explained that while Q1 margins were lower due to expedited freight costs and temporary inventory issues, manufacturing quality remains robust and sensor outputs are stable.

    3. OpEx Control
      Q: How is operating expense control maintained?
      A: They are leveraging long-term efficiency gains—through software and commercial investments—to support stable margins without sacrificing ongoing investments.

    4. Medicare & RCT
      Q: What’s the path for Medicare non-insulin coverage?
      A: Management is actively engaging CMS, with an RCT enrollment complete in H1 and readouts expected later this year or early next, supporting the case for non-insulin patient coverage.

    5. Patient Growth Scale
      Q: How significant is non-insulin patient growth?
      A: New patient starts in the non-insulin segment have reached record levels, forming a material portion of overall patient growth, though guidance remains conservative for the full year.

    6. Type 2 Trends
      Q: How are non-intensive type 2 patients performing?
      A: The sales teams are seeing strong retention and utilization among non-insulin type 2 patients, driven by enhanced reimbursement and wider coverage.

    7. Supply Impact
      Q: Did supply issues affect revenue and volume?
      A: Supply constraints were managed effectively, with inventory normalizing by quarter’s end, allowing robust new patient growth and consistent volume performance.

    8. Basal/DME Sales
      Q: What’s the status of basal adoption in DME channels?
      A: The sales force has succeeded in deepening basal penetration and stabilizing market share in the DME channel, reflecting solid progress.

    9. International Revenue
      Q: How did international segments perform?
      A: Despite some timing variability, pockets in Japan and France showed strength, with underlying volume demand remaining solid.

    10. 15 Day Rollout
      Q: What is the status of the 15 Day sensor integration?
      A: The launch is on track for the second half of the year with pump partner compatibility prioritized, and the margin impact is expected to be measured gradually.

    11. 15 Day Pricing
      Q: Will 15 Day pricing adjust with launch?
      A: Reimbursement remains based on a per diem model, so pricing is expected to remain unchanged initially.

    12. Non-insulin & Stelo Revenue
      Q: Are non-insulin patients new versus switching?
      A: Most non-insulin type 2 users are new to CGM, driving growth, while Stelo contributes roughly 2%–3% to annual revenue growth.

    13. Stelo & Freight Costs
      Q: What’s the update on Stelo users and freight impact?
      A: Stelo downloads have exceeded 200,000, and although channel inventory is normalizing, expedited freight remains necessary to ensure supply, impacting costs temporarily.

    14. Stelo/G7 Relationship
      Q: How do Stelo and G7 products complement each other?
      A: Stelo serves as an entry-level option, especially when coverage is limited, and its features may eventually merge into the G7 app to enhance overall user experience.

    15. Stelo Utilization
      Q: How does utilization differ among Stelo users?
      A: Utilization intensity varies by user type, with prediabetics showing higher engagement compared to those without diabetes, reflecting targeted usage.

    16. Type 1 Performance
      Q: Any changes in type 1 market share?
      A: Management noted that the type 1 market continues to perform strongly with stable patient gains and exceptional retention, as expected.

    17. Tariff Impact
      Q: What is the impact of tariffs on margins?
      A: The indirect effect of tariffs leads to roughly a 50 basis point impact on margins, though direct exposure is limited due to domestic manufacturing presence.

    18. Non-insulin Outreach
      Q: What outreach is planned for non-insulin patients?
      A: Efforts include direct-to-consumer initiatives and enhanced physician education to boost prescriptions for the non-insulin segment.

    19. FDA Warning
      Q: Does the FDA warning slow innovation progress?
      A: While corrective actions are ongoing in response to the FDA warning, it has not restricted new product approvals or hindered innovation, including the 15 Day launch.

    Research analysts covering DEXCOM.