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John J. Dolan

Senior Vice President, Chief Financial Officer at eHealtheHealth
Executive

About John J. Dolan

John J. Dolan, age 57, is Senior Vice President and Chief Financial Officer of eHealth, Inc., serving as CFO since August 31, 2024 after joining the company in May 2022 as Chief Accounting Officer; he is a certified public accountant (inactive) with a B.S. in Accounting from Manhattan College and prior senior finance roles at BNY Mellon, American Express, GE Capital, Merrill Lynch, and PwC . During 2024, eHealth delivered 18% year-over-year revenue growth to $532.4 million, returned to GAAP profitability with $10.1 million net income, and achieved adjusted EBITDA of $69.3 million; management also noted the stock price rose to approximately $10 per share in early 2025, illustrating improved operating performance and sentiment during Dolan’s early tenure as CFO . Dolan’s role and Sarbanes-Oxley certifications in Q3 2025 confirm his ongoing responsibility over disclosure controls and financial reporting .

Past Roles

OrganizationRoleYearsStrategic Impact
eHealth, Inc.Senior VP, Chief Accounting OfficerMay 2022–Aug 2024Led SEC reporting and technical accounting; prepared for CFO transition
BNY MellonDeputy ControllerMar 2017–May 2022Oversaw SEC reporting and technical accounting, strengthening public-company controls
American ExpressMultiple VP Controller rolesApr 2004–Mar 2017Americas controller; global accounting policies; drove control rigor across segments
GE Capital; Merrill LynchFinance positionsPrior to 2004Built foundational finance, controls, and reporting experience
PwCSenior ManagerPriorPublic accounting, audit and advisory grounding

External Roles

OrganizationRoleYearsStrategic Impact
Not disclosedNo external directorships or committee roles disclosed in filings

Fixed Compensation

ComponentValueTerms / Notes
Base Salary$440,000Set upon CFO appointment, effective Aug 31, 2024
Target Annual Bonus75% of base salaryEligible under executive bonus plan; 2024 bonus prorated based on time served in each role

Performance Compensation

2024 Annual Bonus Program Design and Outcomes

MetricWeightingTargetActual FY2024Metric Payout FactorNotes
Operating Cash Flow40%($10M)($18,366k)0%Thresholds: Max $0; Stretch ($5M); Target ($10M); Threshold ($15M)
GAAP Total Revenue20%$462.5M$532,410k200%Revenue target mid-point of guidance; actual far exceeded max target $475M
Adjusted EBITDA20%$7.5M$69,265k200%Target range -$5M to $20M; actual far exceeded max
FY24 Strategic Priorities20%3 of 4 goals3 of 4 met100%Conversion gains, loyalty launch, diversified revenue growth; E&I/ICHRA growth not achieved
Aggregate payout factor100% baseline; 150% approvedCompensation Committee used positive discretion to 150% of target given over-performance in revenue/EBITDA and strategic decisions

• Dolan participates in the executive bonus plan; his 2024 payout was subject to proration based on service in CAO and CFO roles .
• Performance metrics aligned with multi-year investor day targets and balanced liquidity and profitability goals .

2024 PSUs – Adjusted EBITDA Margin Performance (Applies to CFO grant)

AwardSharesPerformance WindowPerformance MetricThresholdTargetMaxVesting
Performance RSUs (PSUs)26,250FY2024–FY2025Adjusted EBITDA margin (2-year)7% → 50% earned8% → 100% earned10% → 200% earnedEarned PSUs vest after additional 1-year service; scheduled Dec 31, 2026

2024 RSUs – Time-Based (Applies to CFO grant)

AwardSharesVesting ScheduleNotes
Time-based RSUs48,750Annual vesting over 3 years from grant dateSubject to continued service; standard RSU terms

Equity Ownership & Alignment

AttributeDetails
Beneficial Ownership (shares)Not specifically disclosed for Dolan in 2025 proxy ownership table; NEOs and directors listed exclude Dolan
Stock Ownership GuidelinesExecutives (other than CEO) must hold eHealth stock equal to 3× base salary within 5 years; if not achieved, must retain 75% of net shares from vesting/exercise until compliant. Qualifying holdings include direct/family, trusts, vested deferred RSUs, certain unvested full-value awards, and in-the-money vested options .
Hedging/PledgingProhibited for all insiders under the Insider Trading Policy (no pledging, margin accounts, derivatives) .
Change-in-Control TreatmentFor Dolan: upon termination “without cause” or resignation for “good reason” within one year post-CIC, 100% of then-current target bonus paid and 100% of outstanding unvested time-based equity accelerates (PSU treatment not specified in 8-K) .
Alignment SummaryMix of PSUs tied to two-year adjusted EBITDA margin and multi-year RSUs supports pay-for-performance and retention; ownership policy and hedging/pledging prohibitions strengthen alignment .

Employment Terms

TermProvision
Severance (non-CIC)If terminated without cause or resigns for good reason: lump sum equal to 12 months base salary plus up to 12 months company-paid health, dental, vision benefits, subject to release .
Change-in-Control (double-trigger)If terminated without cause or resigns for good reason within one year after CIC: additional lump sum equal to 100% of then-current target annual bonus and 100% vesting of outstanding unvested time-based equity awards (CIC definition per agreement) .
IndemnificationStandard D&O indemnification to fullest extent of Delaware law (fees, judgments, settlements) .
ClawbackCompany seeks recovery of excess incentive-based compensation from current/former executive officers in the event of an accounting restatement .
Non-compete / Non-solicitNot disclosed in filings reviewed .
Retention Incentives2024 retention program covered other executives (CRO, GC); Dolan not listed as recipient .

Performance & Track Record

• Company performance in 2024: revenue $532.4M (+18% YoY), GAAP net income $10.1M (vs. ($28.2)M in 2023), adjusted EBITDA $69.3M; increased consumer demand captured and operational improvements drove profitability, with stock price noted at ~$10 in early 2025 .
• Executive leadership transition detailed; Dolan’s certifications affirm effective disclosure controls in Q3 2025 .

Compensation Governance Context

• Peer group refreshed for 2024 across insurance, healthcare tech, and tech comparables (revenue $200M–$1.5B; market cap $100M–$1.0B) .
• Say-on-Pay approval improved to ~82.5% in 2024 from ~76.4% in 2023; ongoing shareholder engagement noted .
• Best practices: stock ownership guidelines, hedging/pledging prohibition, clawback, no excise tax gross-ups, broad-based perquisite parity .

Investment Implications

  • Pay-for-performance alignment: Dolan’s mix balances 3-year RSUs and 2-year PSUs tethered to adjusted EBITDA margin, reinforcing profitability execution through 2025 and retention through 2026 vest dates .
  • CIC and severance terms: Double-trigger protection with target bonus and time-based equity acceleration mitigates transition risk while avoiding single-trigger windfalls; PSU outcomes remain performance-dependent, sustaining alignment in M&A scenarios .
  • Ownership discipline: 3× salary stock guideline plus hedging/pledging ban reduces misalignment risk and near-term selling pressure, though Dolan’s current beneficial ownership levels are not disclosed; compliance expected within five years .
  • Execution signal: 2024 revenue and EBITDA outperformance alongside bonus discretion to 150% indicates the board’s willingness to reward strategic over-performance, which may support retention and morale but warrants monitoring of cash metrics in 2025 given OCF shortfall in 2024 .