The First Bancshares - Q4 2023
January 25, 2024
Transcript
Operator (participant)
Good day, and thank you for standing by. Welcome to the review of Fourth Quarter 2023 Financial Results conference call. At this time, all participants are on a listen-only mode. After the speaker's presentation, there will be a question and answer session. To ask a question during the session, you will need to press star one one on your telephone. You will then hear an automated message advising your hand is raised. To withdraw your question, please press star one one again. Please be advised that today's conference call is being recorded. I would now like to hand the call over to Hoppy Cole, CEO. Please go ahead.
Ray M. Cole, Jr. (Chairman, President, and CEO)
Good morning, everyone, and welcome. I've got several team members with me- with us today. In the room, we've got Dee Dee Lowery, our CFO, got George Noonan, our Chief Credit Officer, and JJ Fletcher, our Chief Lending Officer. I'll cover a few high-level items for the quarter and the year, and then turn it over to each of the respective team members for more color in their respective areas. For the fourth quarter of 2023, operating earnings were lower than the third quarter. We expected some margin compression during the quarter, and we experienced that about 13 basis points of core margin compression, primarily due to deposit campaign that we talked about in a previous earnings call associated with being a bit more aggressive toward the end of the year to support our loan growth and stem deposit outflows.
Credit was solid again for the quarter. We had $80 million of net loan growth. It's on 6.3% on an annualized basis. Credit quality metrics remained strong. We had six basis points to charge off, $2 million reduction in NPAs, and past dues at a pretty low point of 23 basis points. Dee Dee will also talk about in her presentation, we did a bond restructure during the quarter in order to reposition a portion of the portfolio to improve our yield, improve our EPS. For the full-year of 2023, the company performed extremely well. As you remember, we closed our acquisition of Heritage Southeast Bank on January first of last year, and had about $1.7 billion in assets in the overall organization.
During the year, our operating income increased 41.6% to $96 million, gave us an ROA for the year of 1.22 and a return on tangible common equity of 17.5%. We grew our tangible book value by 7% during the year to $19.35 year-end, and we increased our dividends 21%, $0.74 a share to $0.90 a share for our shareholders. So all in all, a good year, a good growth year, good year in terms of profitability. And with that, I will turn it over to Dee Dee Lowery for a financial presentation.
Dee Dee Lowery (EVP and CFO)
Great. Thanks, Hoppy, and welcome, everyone. I'd just like to say, kind of reiterate as well, that I think we did have a very solid quarter, you know, despite the increased cost on our deposits that we, you know, knew were coming. We had great loan growth, as Hoppy mentioned, 6.3% annualized, which was the same as the third quarter, both consistent there. And then also our deposits were basically flat when you back out the public funds. So this is the first quarter in the past four, that we basically maintained our deposits. So and that obviously is due to the deposit special, and we'll talk a little bit more about that.
We did have a couple of obviously non-operating items this quarter, acquisition charges, and as well as the loss on the securities from the restructure, and we'll talk about that in a minute. When you look at our reported earnings, it was $11 million or $0.35, which was down $13.3 million from last quarter. On an operating basis, when we back out the acquisition charges, that were about $400,000 net of tax, and then the loss on the sale of the securities was $7.3 million net of tax. Earnings were $18.7 million or $0.59 per share. This compared to $24 million or $0.76 per share for the quarter ended September, which was a decrease of about $5.3 million.
And, you know, when you look at that $5.3 million decrease compared to last quarter, it can really be summed up from basically interest expense and obviously increasing more than our interest income. Interest income did increase $3 million for the quarter, but our interest expense increased $6.1 million with about a million in non-deposit related interest expense. But excluding the securities loss, our non-interest income was basically flat, down $1 million, mostly related to interchange fee income, which was elevated last quarter with a one-time fee income. But it's in line with the first and second quarters of the year, so non-interest income look very comparable. Expenses were up $44 million. They were up $1.8 million from the previous quarter.
If you back out all the expenses that we mentioned last quarter related to the grant money, that was expensed last quarter. So that $1.8 million is represented by $1 million related to salary expense, and that is our year-end accrual, and also, sold vacation expense as well, which is a one-time item at the end of the year. I had given estimates basically last quarter about where expenses might fall, and these were a little bit more than that. I believe I said it could be up to $43 million, so this was just a little over that, for the fourth quarter. As Hoppy mentioned, and as you recall from our call last quarter, we did expect our margin to compress for the fourth quarter, obviously, due to a couple of things, the runoff in our public funds.
It normally happens in the fall and especially in the fourth quarter, which usually leads to additional borrowings. And then as well as our increased deposit costs related to the deposit gathering campaign and also as well as market competition. We still have competition for deposits in our markets. Some banks still running some higher priced CD specials, so we're still facing that competition as well. Our specials ended at the end of the year, and to remind you, we had a 5.25 six-month CD and a 5% six-month rate guarantee on a money market account. With and you had to have non-interest-bearing accounts with us as well to have those specials.
But we did bring in about $183 million in new money over the course of four months or so when we ran the campaign. And then obviously both of those items we talked about, it led to the increased deposit costs for the quarter. And as we talked about that last quarter, we would be on the aggressive side with the campaigns due to the loan growth, which we had both quarters, I believe, was, you know, $150 million to $160 million in loan growth for the two quarters combined. So, our core margin did decrease 13 basis points down to 3.14. I expect to see compression again in the first quarter.
And then, you know, looking at hopefully that stabilizing in the second quarter of the year, we've got, you know, still with these market competition on these specials, we're still repricing some deposits. But then obviously all these specials will be coming due throughout the next six months. We had, you know, a lot of folks got on those specials in September and October, and then again in December, right before we ended. So we could see all of that pricing through, really through the second quarter. But as those come in and reprice, obviously hoping to reprice those down because we're not running those same specials and be able to. So that's kind of what we're looking at as far as hopefully the stabilization will be in the second quarter due to that.
We did have a yield on our interest-bearing assets did increase 15 basis points for the quarter, but our rate on interest-bearing liabilities increased 42 basis points. Our cost of deposits increased 33 basis points for the quarter, 100 to 154 basis points. Still a very respectable number, you know, due to our granular deposit portfolio and compared to some of our peers. Our interest-bearing deposit costs did increase 42 basis points to 218, and that drove our beta to 38%, which was up from 31% through last quarter. As I mentioned, the deposit runoff obviously declined this quarter from our previous quarters to basically almost flat. It was down $17 million, but public funds was right at $15 million of that, so just a couple million dollars.
So, that was a very good number for us for the fourth quarter. Our non-interest-bearing deposit portfolio changed one basis point. We were 29 basis points to total deposits, down from 30 last month. So, overall, still very happy with those numbers as well. On a year-to-date basis, a couple of just highlights, I think, to point out. Operating earnings for the year increased $28.4 million. That was right at 42%, up to $96.7 million. Our loans, excluding the acquisition of Heritage on 1/1, increased 6.3% for the entire year, which was right at $237 million.
Assets overall grew $1.5 billion, up to $8 billion, and our cost of our deposits averaged 109 basis points for the year. And then our net interest margin on a fully tax-equivalent basis on a year-over-year basis actually increased 40 basis points. Just a couple of notes on the bond sale. We did put on that 8-K. In case you didn't see that, I'll go over them really quick for you. But we did have a $9.7 million loss on $123 million in bonds that we sold. They had a weighted average book yield of 1.12% and an average life of three years.
So $92 million of that was reinvested, yielding an estimated 5.33%, and then we paid off $30 million of our Bank Term Funding Program that had a rate of 4.82%. So overall, with that shifting of the balance sheet, we earned—the earn back will take 2.1 years. That's expected a $4.7 million dollar increase in our net interest income, and then about 8 basis points related to margin improvement. A couple of notes just in general and other, our liquidity position remains strong. Loan deposit ratio is 80%. We still have about $2.2 billion in our borrowing capacity, and 40% of our securities are unpledged, which is about $680 million.
Over the next quarter this year, really in 2024, we have about $205 million in cash flows that will generate out of our bond portfolio. And then, our capital ratios were in line, TCE 7.9, leverage of a 9.7, and total risk-based 15%, all in line, basically with last quarter. Our return on average assets operating was 95 basis points, and efficiency ratio was 62 basis points. So, all in all, overall, I think it was solid. It's just, you know, deposit increase, deposit costs, you know, were up as expected, and we're moving forward.
Ray M. Cole, Jr. (Chairman, President, and CEO)
Thank you, Dee Dee.
Dee Dee Lowery (EVP and CFO)
Thanks, Hoppy.
Ray M. Cole, Jr. (Chairman, President, and CEO)
Appreciate the report. JJ, can you give us a report on the loan growth?
J.J. Fletcher (Chief Lending Officer)
Yes, sir. Thank you, Hoppy. I think for the third time, I'll mention about $80.2 million in loan growth. So, very happy to see that, and as Dee Dee and Hoppy both mentioned, in line with the third quarter, so about 6.3% annualized really for the whole back half of the year. So I think we were encouraged with loan production, really for the second half of the year. December finished on a high note, which you never know at the end of the year how things are going to pan out, but we had over $100 million in originations, and also saw an uptick in our actual funded loans as compared to a bank for future construction, at about 70% were funded in December.
That historically has been 50% to 60%, so that gave us a boost at the end of the year. Unfunded construction commitments, however, remained steady and virtually unchanged since quarter three. So we still have enough underfunded commitments to run out through 2024, so we're encouraged by that as well. Small contraction in pipelines at the end of the year. I think we did close a lot by December 31st, but anecdotally, at the end of the year and into the first couple weeks of January, a lot of conversation about new credit, so very encouraged about where we're starting 2024. Regionally, I just want to mention, Louisiana had a great quarter. We talked about on our last call, the integration of the new team there in New Orleans.
They actually contributed about $38 million in net loan growth for the quarter, just in that market, so very encouraging there. Tampa and Private Bank, as I usually say, had great quarters, as well. And then we also saw a pretty nice uptick in our cash value lending program in the Heritage Legacy market. Really, for the first time, we had a nice increase in the outstanding's, in the fourth quarter. So, as Dede mentioned, average yields for the quarter continued to tick up. We got to 8.26 for the quarter, for the fourth quarter. We finished the third quarter at 7.67. We have a pretty rigid pricing model nowadays with hurdle rates, and anything above certain rates have to go to myself or Hoppy.
So I think we've been diligent in our pricing, the last quarter, actually the last couple of quarters. And then regarding personnel, a lot of exciting movement. In the fourth quarter, we had a couple of hires, one particularly in our North Atlanta market, that we're very excited about, bringing a lot of experience in the commercial and construction market, to augment that team. And then we actually had four offers out before the end of the year, three of which have been onboarded as of the date of this call, so we're very excited there. Most strategically, new regional executive for the Tampa St. Pete market, and that gentleman brings about 40 years of experience in that market, with a high level of experience in commercial, wealth management, and private banking.
So we're very excited about 2024 in Tampa. Lastly, and George may, you know, correspond on this, we had migrated the rest of the HSBI team to our LOS platform, and then with George's help, continued to add efficiency to our small business lending group during the quarter. So, very encouraging quarter, and I think 2024, hopefully starting out, as well. So turn it back over to you, Hoppy.
Ray M. Cole, Jr. (Chairman, President, and CEO)
Thank you, JJ. George, could you talk about credit quality?
George Noonan (EVP and Chief Credit Officer)
Thank you, Hoppy. We continued to see acceptable and moderately improving trends for most of all of our credit quality metrics during the year, and certainly in the fourth quarter. The leading indicator metric for credit quality trend analysis, 30-day delinquencies, reflected a year-end improvement to 23 basis points. That was the best quarter finish of the year and nicely below our annual average of 38.4 basis points, so good trend there. Asset quality continued to show improvement throughout the year, and using the end of quarter one as a benchmark, as that was the first full quarter operating post-merger with HSB. Loans on nonaccrual improved from $17.3 million down to $10.7 million at the end of quarter four.
That's an improvement of 38% in nonaccrual loans for the three quarters full operating post HSB merger. Over the same time period, NPA assets as a percentage of total loans improved from 45.1 basis points at the end of Q1 to 39.3 basis points at quarter end quarter four. Net loan charge-offs, as Hoppy mentioned, were six basis points. Total criticized and classified loans also tracked very positively, reflected by a reduction from Q1 at $143 million down to $107 million at year-end. We saw a decrease quarter-over-quarter at the end of quarter four of $11.2 million over quarter three. That included payoffs of $5.8 million in criticized and classified loans.
So as a percentage of capital plus ACL, the C&C loan ratio improved year-over-year from 15% down to 12.39%. Again, a strong emphasis on our balance in our loan portfolio mix, owner-occupied CRE at 25%, non-owner occupied CRE at 21%, one to four family at 19, C&I at 15, and C&D at 12. Those represent the major categories in the balance and continued focus on that. In CRE, we do continue to place a lot of emphasis on maintaining our balance there. As the exposure chart on page 18 of your deck illustrates, and to note, professional office at 24% of CRE does represent both the owner-occupied and non-owner-occupied categories.
Of course, retail center, retail standalone, hotel, warehouse, and industrial round out our top CRE categories, as depicted in your deck. A closely watched asset class, of course, our professional office credit quality has held up very well throughout the year. Substandard office loans were 4.2% of our total office portfolio, with an average loan size of $733,000 in the non-owner occupied office category. Our preference to stick with smaller and minimally vertically constructed building types under four floors across both our legacy as well as our acquired markets, has served us very well. We've noted in the past that even in our non-owner occupied loan portfolio, a number of office property loans in that category have a fairly sizable borrower-related entity, owner occupancy presence about them.
So even in that category, there's a good mix of owner-vested ownership. We've seen minimal lease renewal issues in office, acceptable tenant quality, and very few credit off issues in our office loan portfolio. Though insurance costs have had an impact for some borrowers, that issue will be watched very closely for operating margin depression throughout the year as one item to really provide some focus on this year. In dollar terms, with only 14% of the office portfolio maturing through 2025, the majority of the office portfolio will likely be maturing in a more favorable rate environment in terms of borrower coverage capacity. So, not that big of a slice, if you will, at 14% in the next two years.
In summary, asset and credit quality really did reflect a strong resiliency for the year. By applying the same principles in management through our credit approval and administrative processes into 2024, we look forward to supporting the bank in a similar fashion.
Ray M. Cole, Jr. (Chairman, President, and CEO)
Thank you. Thank you, George. That concludes our prepared comments. I think we'll open it up for questions now.
Operator (participant)
Thank you. As a reminder, if you would like to ask a question, please press star one one on your telephone and wait for your name to be announced before you proceed with your question. One moment while we compile the Q&A roster. The first question that we have for today is coming from Catherine Mealor of KBW. Your line is open.
Catherine Mealor (Managing Director of Equity Research)
Thanks. Good morning.
Ray M. Cole, Jr. (Chairman, President, and CEO)
Hey, good morning, Catherine.
Catherine Mealor (Managing Director of Equity Research)
I want to start with the margin. As you mentioned, it was a little bit more compression this quarter than expected. But honestly, the cost of interest bearing deposits wasn't really that much higher than where you were thinking, Dee Dee. I remember, I think out of my notes last quarter, you thought it'd be somewhere between 2.10 and 2.15. We came in at 2.18, so you know, you're just a little bit above that. Was there anything else within kind of the maybe the balance sheet or the margin, the composition of your margin, that really drove the greater compression this quarter? And then, curious how you're thinking about how the margin, you know, is going to react over the course of the year if we get rate cuts.
I think last quarter you also had said you thought the margin could get back to 3.60 by the end of the year, but that's a much bigger delta from where we are today. So just curious, what you think that potential upside could be as we work through the year. Thanks.
Dee Dee Lowery (EVP and CFO)
Yeah, on the start, I think, you know, we had kind of indicated that we could kind of have the same amount of compression in the fourth quarter that we did in the third quarter. And, I really think probably a little higher than what it was, was just more of a repricing of our current book with that special. We had a lot of, you know, the non-new money that repriced during the quarter, really, I think drove that more than we probably expected that would reprice. On the margin compression, I mean, on the comment for the margin for, I'm sorry, what was the second question?
Ray M. Cole, Jr. (Chairman, President, and CEO)
Well, it's about getting the margin back up.
Dee Dee Lowery (EVP and CFO)
Oh, yeah. Yeah, yeah. I'm sorry.
Catherine Mealor (Managing Director of Equity Research)
It's all right.
Dee Dee Lowery (EVP and CFO)
Yeah, yeah, I'm sorry. What I had said last quarter.
Catherine Mealor (Managing Director of Equity Research)
I had a long-winded question for you, Dee Dee.
Dee Dee Lowery (EVP and CFO)
Yeah, I'm sorry.
Catherine Mealor (Managing Director of Equity Research)
So it's my fault.
Dee Dee Lowery (EVP and CFO)
I wrote down over here, right and I'm sorry. Anyways, what we had said last quarter was our modeling was showing that for 2024, we could have expansion of 8 basis points or so, in our current modeling and our ALM modeling.
Ray M. Cole, Jr. (Chairman, President, and CEO)
That was prior to the bond restructure.
Dee Dee Lowery (EVP and CFO)
That was prior to the bond restructuring, yes. That was just what our current modeling was showing for 2024, and we had kind of indicated that we felt like that would be in the latter part of the year with getting, you know, when we started maybe having some expansion, but that 8 basis points or so would be later in the year. So I believe that's kind of what we had in mind.
Catherine Mealor (Managing Director of Equity Research)
Okay, and that's with or without rate cuts?
Dee Dee Lowery (EVP and CFO)
That's without rate cuts. That's just what we're modeling right now. I believe our modeling has no change built in right now.
Catherine Mealor (Managing Director of Equity Research)
Okay. So still the 8, that's upside, but maybe we're coming from a lower base.
Dee Dee Lowery (EVP and CFO)
Well, yeah.
Catherine Mealor (Managing Director of Equity Research)
But then you add in the bond, but then you add in the bond restructure, so maybe your net is about the same.
Dee Dee Lowery (EVP and CFO)
Right. And so I indicated, I look back, you know, our net interest margin, fully tax equivalent at 352 last quarter, if you were adding 8 to that for the 360. But I still looking at our modeling is showing about 8 basis points next year. I don't have Decembers in yet, but through November, it was still showing about 8. So yeah, obviously, it's off a lower base, so I don't think the 360 is where that will be.
Catherine Mealor (Managing Director of Equity Research)
Got it. Okay. And how do you think your balance sheet will react when we start to get rate cuts?
Ray M. Cole, Jr. (Chairman, President, and CEO)
Well, I think that we'll have more opportunity on the deposit side-
Catherine Mealor (Managing Director of Equity Research)
Sure.
Ray M. Cole, Jr. (Chairman, President, and CEO)
to increase our rates than hopefully on the loan side. Hopefully, there's pressure on the loan side, with that, given our fixed rate, fixed rate nature of our portfolio, that we'll be able to reprice deposits quicker than repricing loan rates down.
Dee Dee Lowery (EVP and CFO)
Exactly. So I was going to say.
Ray M. Cole, Jr. (Chairman, President, and CEO)
A little bit more liability.
Catherine Mealor (Managing Director of Equity Research)
Yeah, for sure, because still enough momentum.
Dee Dee Lowery (EVP and CFO)
Yeah, so I'd say kind of like it's been on the asset side, we've been slower as the rates went up, to increase on the asset side, just because the fixed nature of the portfolio. So I think that would definitely be slower and more opportunity on the deposit side.
Catherine Mealor (Managing Director of Equity Research)
Okay, great. So, still enough momentum on the fixed rate side to offset, you know, to kind of help the margin and loan yields move up, even with rate cuts.
Ray M. Cole, Jr. (Chairman, President, and CEO)
Say that one more time.
Catherine Mealor (Managing Director of Equity Research)
Even with rate cuts, even with rate cuts, there's enough momentum in your back book to reprice upwards to still push the margin higher.
Dee Dee Lowery (EVP and CFO)
Oh, I think so. Yes, because of where those are coming out of, yes, for sure.
J.J. Fletcher (Chief Lending Officer)
We're still beginning.
Catherine Mealor (Managing Director of Equity Research)
Great. Okay. And I think last quarter, you had said you had about $100 million of fixed-rate loans repricing each quarter. Is that still where you stand for 2024?
J.J. Fletcher (Chief Lending Officer)
We just were looking at that. That sounds reasonable.
Dee Dee Lowery (EVP and CFO)
Yeah.
J.J. Fletcher (Chief Lending Officer)
We're pulling that right now for next week. Yeah.
Catherine Mealor (Managing Director of Equity Research)
As we model that, about where is your, I mean, I know I can look at your entire loan book, and it's at around 6%, but is there a way to think about where the current fixed rate loan book is and where that's repricing up to?
J.J. Fletcher (Chief Lending Officer)
We're actually, George and I were talking about that this morning. I could get you that data more specifically, but what it has been the last couple of quarters, the renewals are in the mid-5 range, because these are typically 5 years back, so before the rate cut, so typically in that 5, 5.5. And then those are all really going into the 8+ range right now, unless on an exception basis.
Ray M. Cole, Jr. (Chairman, President, and CEO)
300 basis points.
J.J. Fletcher (Chief Lending Officer)
200 to 300. Yeah, I think that's reasonable. 250 probably is a good, good number.
Catherine Mealor (Managing Director of Equity Research)
Okay, great.
J.J. Fletcher (Chief Lending Officer)
But I think what Catherine was saying earlier is, as we are slower back down, as rates come down, we're still going to pick up maybe two points, so we'll have more, you know, runway there.
Dee Dee Lowery (EVP and CFO)
Yeah.
Catherine Mealor (Managing Director of Equity Research)
Got it. Okay. And I know you got a lot of analysts, so I'll step out and I'll pop back in if I have any more questions after everyone gets in. Thank you so much.
Dee Dee Lowery (EVP and CFO)
Thanks, Catherine.
Ray M. Cole, Jr. (Chairman, President, and CEO)
Thanks, Catherine.
Operator (participant)
Thank you. One moment for our next question. Our next question will be coming from Matt Olney of Stephens. Please go ahead. Your line is open.
Matt Olney (Managing Director and Senior Equity Analyst)
Hey, great. Thanks. Good morning, everybody.
Ray M. Cole, Jr. (Chairman, President, and CEO)
Good morning, Matt.
Matt Olney (Managing Director and Senior Equity Analyst)
So coming back on the margin discussion, I think, Dee Dee, you mentioned that there'd be some pressure on that margin in the first quarter. Can you help us kind of ring-fence what that compression could look like in 1Q? And I think in 1Q, there's usually a handoff of funding as the borrowings come down from the fourth quarter, and the public funds come in a little bit higher. Any more color on this handoff and what that 1Q number could look like?
Dee Dee Lowery (EVP and CFO)
I think that handoff from the public funds in the debt versus that will probably be really won't have much impact on the first quarter. That normally kind of starts probably in March, with really getting some of the income, the inflows of that. So I don't see it having a big impact on the first quarter, but, you know, kind of looking at it, I think what we're kind of looking at anticipating is maybe half as much compression that we had this quarter, maybe a little less than that.
But I just think with what we're facing with the or what we're seeing so far in January as a tail on what's repricing really in this, in this market competition, and people still trying to get in, even though our specials ended, we've still got people pricing. I mean, you know, we have a 5.5, we have a bank offering 5.5 right now for eight or nine months on a CD. We've still got some in 5, 5.40 range. So I mean, we're still having some, you know, some market competition. So I just don't see it, you know, I think max about half of what we had this time, but hoping for a little less.
Ray M. Cole, Jr. (Chairman, President, and CEO)
Much more compression. Deposit inflows from the public money really take effect, I mean, at the end of the first quarter.
Matt Olney (Managing Director and Senior Equity Analyst)
Okay. All right. That's helpful. And I would have thought that restructure that you did in a few weeks ago that you announced would have further supported the margin than you're saying, but it goes back to the deposit competition. It's kind of just more than offsetting that. Is that right?
Dee Dee Lowery (EVP and CFO)
Well, Matt, we didn't sell. We did that the last week of the year, so we sold those securities by December 27th or 28th, and then reinvested that this January. So I mean, we really just got all that done by the 10th or so of January on the repurchase side, so it really didn't have any impact this quarter.
Ray M. Cole, Jr. (Chairman, President, and CEO)
This month.
Dee Dee Lowery (EVP and CFO)
This month or fourth quarter.
Yeah.
Matt Olney (Managing Director and Senior Equity Analyst)
But just to clarify, that restructure that will see more impact in the first quarter, that is embedded in that margin commentary you just provided, I assume, for 1Q. Is that right?
Dee Dee Lowery (EVP and CFO)
Yeah, because that's really two, I mean, that's 2 basis points a quarter anticipated from that, 8 for the year. So that's really, that's like 2 basis points, so.
J.J. Fletcher (Chief Lending Officer)
Okay, understood. And then as far as that deposit special that you mentioned, I think you said you ended that. I think that was at the end of the year. So no real impact in January. Is that right?
Matt Olney (Managing Director and Senior Equity Analyst)
That's right. It did end, but we, you know, still had some people trying to come in and get it, obviously, with the competition I mentioned. So, but as some of those start coming out, that will be, you know, February, March area. And so, you know, hopefully we'll get some, you know, some reduction in.
Ray M. Cole, Jr. (Chairman, President, and CEO)
Yeah.
Matt Olney (Managing Director and Senior Equity Analyst)
For sure.
J.J. Fletcher (Chief Lending Officer)
Okay. Okay, thanks, guys. I'll hop back in the queue.
Ray M. Cole, Jr. (Chairman, President, and CEO)
Thank you.
Matt Olney (Managing Director and Senior Equity Analyst)
Thanks, Matt.
Operator (participant)
Thank you. One moment for the next question. If you would like to ask a question, please press star one one on your telephone. The next question that we have is coming from Christopher Marinac of Janney Montgomery Scott, your line is open.
Christopher Marinac (Director of Research)
Hey, thanks. Good morning. Hoppy, I'm sure this has not been your first deposit special over your career, so I'm kind of curious what market intel kind of gives you and what you may be able to do with that as the rest of the year goes on, either it's on the deposit side or even, you know, pricing, earning assets, too.
Ray M. Cole, Jr. (Chairman, President, and CEO)
Yeah. No, it's not. So we were, you know, to stop the deposit outflow and protect our deposit base is critical to us. So, you know, the ability to, to get it in and price it down and give us some margin, some margin freeway as rates come down, be able to reprice that. So we've got a storm going on here. I don't know if you can hear it. But, we'll be able to reprice that down as those maturities come up.
Christopher Marinac (Director of Research)
Got you. Thanks for that. And then, on the new hires you mentioned in Atlanta and Tampa, are these replacing anybody, or is this kind of net new additions just to enhance your growth profile?
J.J. Fletcher (Chief Lending Officer)
So in Tampa, that was replacing our former market exec who came over with BFST, but then left after the first year of integration. Most of the others are. Well, it's a mixture. We've got some placements. Overall, we've still got personnel gaps that we need to fill, but, you know, however you want to look at it from a budget standpoint, they're probably replacements. But we are strategically hired in markets where we see the need or where talents, you know, presenting itself from fallout from other banks.
Christopher Marinac (Director of Research)
Atlanta specifically, you had always wanted to push, you know, what you inherited with Heritage Southeast into the, you know, central and northern parts of the city. That's probably a good thing long term.
Ray M. Cole, Jr. (Chairman, President, and CEO)
Absolutely, Chris.
J.J. Fletcher (Chief Lending Officer)
Yeah. Most of the lenders have stayed. I think we talked about last quarter, we were at 90%. No one left in the fourth quarter, and our retention agreements are up and, and everybody's intact. This was really, we had one or two spots, but a great opportunity, to hire this gentleman with a construction background, which, as you may know, is a lot of our work, book up there in the South Atlanta market. So, yeah, we're, we're always looking. Also in the Atlanta market, I will say, we were trying to acquire or recruit a private banker for that market, because we really don't have a specialty private bank, unit there in Atlanta, which is, which is something we need, so.
Christopher Marinac (Director of Research)
Got it. And then last question, just more kind of big picture on credit. As you look across your footprint, you know, particularly in the Gulf Coast areas, are any kind of areas, you know, softer than they would have been six, nine months ago? Just kind of curious of how the temperatures are, you know, across the footprint.
J.J. Fletcher (Chief Lending Officer)
You know, I don't know that we would single out or point out any particular area, you know, across the very coastal markets. You know, obviously, real estate, residential real estate, might have seen a little bit of a slowdown in the 1 to 4 family category, particularly in maybe some of our tourism related markets. So a little bit there, but generally, we've seen, as J.J. could speak to, you know, pipeline contribution from every area of the bank across the footprint.
Christopher Marinac (Director of Research)
Great. Thank you for taking my questions today.
Ray M. Cole, Jr. (Chairman, President, and CEO)
Thank you, Chris.
Operator (participant)
Thank you. One moment. We do have a follow-up question coming from Matt Olney of Stephens. Your line is open.
Matt Olney (Managing Director and Senior Equity Analyst)
Hey, guys, this is Matt. Can you hear me?
Operator (participant)
Yes.
Matt Olney (Managing Director and Senior Equity Analyst)
Okay, thanks for taking the follow-up. Just want to revisit just on the deposit pricing competition. I guess we're just hearing mixed things from the banks this quarter as far as competition easing in some markets, but remaining pretty intense in other markets. Anything for us to appreciate from our side as far as when you look at your various states and markets, where there's more intense competition? And are these coming from the multi-state regional banks, or are these from the smaller private community banks?
I'll let some others answer as well, but I know a couple here, local in Hattiesburg, we're dealing with a couple of these, but they're smaller private banks or, you know, listed on a not really traded, you know. So I think what we're facing some of that, and then,
Ray M. Cole, Jr. (Chairman, President, and CEO)
Well, I think across the footprint, the competition fairly intense. I mean, it's a mix, Matt. It's both the local smaller banks, but then also some of the larger regional banks. So, it just seems to be real competitive in most really, most all of our markets out there.
Matt Olney (Managing Director and Senior Equity Analyst)
Hoppy, you're obviously in some rural markets, but also some more metro markets. From that perspective, how would you characterize the competition relative to where it was maybe a few months ago?
Ray M. Cole, Jr. (Chairman, President, and CEO)
I'd say that the rural markets have probably picked up where it was a few months ago. I think when it started out, they lagged a bit, but now they're kind of catching up to the metro markets. It's kind of the feel, Matt.
Matt Olney (Managing Director and Senior Equity Analyst)
Sure. Understood. Okay, and then on the expense side, operating expenses, I think, Dee Dee, you mentioned they were a little heavier this quarter than you expected. I think you mentioned it, but I just didn't write it down. What was the color of the heavier expenses quarter and then the outlook for 2024? Any change from what you said last quarter? I think it was $170 million to $171 million for 2024.
Dee Dee Lowery (EVP and CFO)
So the real difference was about $1.8 million from quarter-over-quarter on the expenses. $1 million of that was related to salaries and benefits. About $500,000 was related to sold vacation. You know, when folks don't use it, they can sell it back. Then about $500,000 was just year-end accrual on our non-exempt staff, you know, for the last five days of the month, so of the year. Those two things were $1 million, and then our professional services was also up as well. And that was really driven by some of the branding expenses. And we've mentioned before about in the middle of that, doing our gap analysis, and so we had some of that in the fourth quarter as well.
Those were the two main things. I think, for 2024, I'm still working through all that and trying to tie down that exactly for 2024, but, you know, I think it's probably going to be kind of looking at where we've been the last two quarters and that run rate, probably more closer to the $44 million a quarter. You know, when you look at where we were this quarter, the $44.4 million, and back out the acquisition charges, I think even though we had that extra $1 million there, I think just $44 million a quarter is probably where we'll be next year.
Matt Olney (Managing Director and Senior Equity Analyst)
Okay. And I assume that's a quarterly average comment, or is that more just?
Dee Dee Lowery (EVP and CFO)
Yes.
Matt Olney (Managing Director and Senior Equity Analyst)
Okay.
Dee Dee Lowery (EVP and CFO)
Yeah.
Matt Olney (Managing Director and Senior Equity Analyst)
Okay. That's helpful. And then on the fee side, fees looked a little bit light sequentially in the fourth quarter. Anything you see in there that was unusual, and any thoughts on kind of where we should start off the year on in 2024?
Dee Dee Lowery (EVP and CFO)
Well, it was light down compared to last quarter, I think about $1 million, but that was in the interchange fee income. But if you look at last quarter, that was elevated. And so when you look at fourth quarter non-interest income and compare it to first and second, it's all really in line. So we really have kind of been right around that $12 million a quarter in the non-interest income section.
Matt Olney (Managing Director and Senior Equity Analyst)
Got it. Okay. All right. That's all for me. Thanks, guys.
Ray M. Cole, Jr. (Chairman, President, and CEO)
Bye.
Dee Dee Lowery (EVP and CFO)
Thanks, Matt.
Operator (participant)
Thank you. One moment, please. We have another follow-up question coming from Catherine Mealor of KBW. Your line is open.
Catherine Mealor (Managing Director of Equity Research)
Matt hit my expense question, so that was what I was going to ask. But one other one I have to you is just on your M&A outlook. You know, I feel like it's been really slow for the industry, but you typically are an active acquirer. So just what are your thoughts on potential deals over the next year or so?
Ray M. Cole, Jr. (Chairman, President, and CEO)
Well, I think things are, we're kind of focused internally in the first half of the year. In the back half of the year, you know, I think we would be more open to thinking about potential things for next year. So, I think things are still slow, Catherine. We had not a lot of conversations going on out there.
Catherine Mealor (Managing Director of Equity Research)
Great. Thanks for the update. Appreciate it.
Operator (participant)
Thank you. That concludes our Q&A session. I would like to go ahead and turn the call back over to Hoppy Cole, CEO, for closing remarks. Please go ahead.
Ray M. Cole, Jr. (Chairman, President, and CEO)
Thanks, everyone. Appreciate your participation this morning, and, that's all we have for this quarter, and look forward again to talking to you all next quarter. Thanks.
Operator (participant)
Thank you for participating in today's conference call. You may all disconnect.