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Bala Ganesh

Senior Vice President and Chief Technology Officer at FrontdoorFrontdoor
Executive

About Bala Ganesh

Dr. Balakrishnan (“Bala”) A. Ganesh is Senior Vice President and Chief Technology Officer (CTO) of Frontdoor, Inc., effective July 14, 2025; he previously served on Frontdoor’s Board (Audit Committee member) from July 28, 2023 until resigning effective June 30, 2025 to assume the CTO role . He holds a PhD in Aerospace Engineering (minor in Mathematics), an MBA, and an MS in Aerospace Engineering from Georgia Tech, and a BA from the Indian National Defence Academy; he also served six years as a fighter pilot in the Indian Air Force . Age: 53 as of March 25, 2025 . Company performance during his recent tenure as director showed revenue up 4% YoY to $1.843B and Adjusted EBITDA up 28% to $443M in FY 2024, with EPS up 42% to $3.01; these metrics frame the operating backdrop for his transition to CTO .

Past Roles

OrganizationRoleYearsStrategic Impact
OnTrac Logistics (subsidiary of OnTrac Final Mile)Chief Technology OfficerPrior to 2025 (dates not specified)Led digital transformation, cybersecurity, and product development for last-mile e-commerce delivery services .
AKF Consulting LLCPartnerAug 2022 – Aug 2023Technology consulting/technical due diligence; interim technology leadership; familiar with Frontdoor’s tech stack .
United Parcel Service (UPS)VP EngineeringDec 2020 – Aug 2022Managed global technology innovation strategy; recognized by Business Insider’s “100 people transforming business” .
United Parcel Service (UPS)VP Advanced Technology GroupAug 2018 – Dec 2020Led strategy for drones, robotics, sensors, AI, autonomous vehicles .
United Parcel Service (UPS)VP Advanced Analytics & Revenue ManagementJun 2016 – Aug 2018Built ML pricing and prediction models; data science leadership .
United Parcel Service (UPS)VP Global E-commerce StrategyFeb 2014 – Jun 2016E-commerce strategy leadership .
United Parcel Service (UPS)Product Director, UPS My Choice (E-commerce B2C)Jan 2012 – Feb 2014Product leader for B2C solution .

External Roles

OrganizationRoleYearsStrategic Impact
Frontdoor, Inc.Director; Audit Committee Member; IndependentJul 28, 2023 – Jun 30, 2025Governance oversight; Audit Committee membership; resigned to become CTO .
Public Company DirectorshipsCurrent/FormerCurrent: Frontdoor (until resignation in 2025); Former: None in last five yearsConfirms independence and tech/digital expertise .

Fixed Compensation

YearCash Retainer ($)Stock Awards ($ fair value)Notes
FY 2024 (Director)$90,000$160,015Fully vested common stock granted May 14, 2024; Dr. Ganesh elected to defer the stock award as Deferred Share Equivalents (DSEs) until 30 days after he no longer serves on the Board .

2023 director compensation was prorated based on service start date (July 28, 2023), per the initial 8-K; specific dollar amounts not disclosed .

Performance Compensation

Award TypeMetricTargetActual/PayoutGrant DateVesting
RSUs (time-based) – CTON/A (time-based)N/AN/AJul 14, 202550% vests on Jul 14, 2026; 50% vests on Jul 14, 2027 (settles in shares on each vest date) .
Deferred Share Equivalents (DSEs) – DirectorN/AN/AN/AMay 14, 2024 (annual director grant)DSEs settle 30 days after a director leaves the Board (i.e., expected around Jul 30, 2025 for Dr. Ganesh) .

Frontdoor’s executive long-term incentives for NEOs (not including Dr. Ganesh prior to his CTO appointment) were 50% PSUs tied to 3-year cumulative revenue and 50% PSUs tied to 3-year cumulative Adjusted EBITDA, plus 50% RSUs; AIP payout aggregated 135.0% for FY 2024. If/when designated as a covered executive, PSUs/RSUs terms could apply similarly to CTO awards (company program design) .

Equity Ownership & Alignment

Date (Record)Beneficial Ownership (Shares)% of Shares OutstandingComposition/Notes
Mar 1, 20243,677<1%Includes 3,677 DSEs deferred; less than 1% of outstanding shares .
Mar 1, 20258,090<1%Beneficial ownership reflects director holdings; less than 1%; all directors/officers group held 1,113,113 shares (1.48% of outstanding) .
  • Stock ownership guidelines: Non-employee directors expected to hold 5× annual cash retainer; executives 3× base salary; retention of 100% of acquired shares until guidelines met; no specified time to achieve levels .
  • Prohibitions: Short sales, hedging, trading on margin, and pledging of company stock are prohibited by policy .

Employment Terms

ProvisionSummarySource
Severance Policy (non-CIC)For eligible executives (including NEOs): cash severance equal to 1× (base salary + target annual bonus); prior-year bonus if unpaid; pro-rata current-year target bonus if termination on/after June 30; 12 months COBRA reimbursement; outplacement services .
Severance Policy (CIC double-trigger)If terminated without cause or resigns for good reason within 2 years post-CIC: cash severance of 2× (base salary + target annual bonus); prior-year bonus if unpaid; pro-rata current-year target bonus if termination on/after June 30; 18 months COBRA reimbursement; outplacement; unvested “alternative awards” immediately vest if previously replaced at CIC .
Equity acceleration (general)PSUs: death/disability vest at target; non-CIC termination without cause/for good reason – pro-rata vesting continues to 3rd anniversary of grant based on actual performance; RSUs have similar pro-rata post-termination vesting terms .
CIC equity treatmentIf no “alternative award,” PSUs vest at target (or greater of target vs projected performance if within last 12 months of period); PSOs/Options treatment per award terms; double-trigger vest applies for alternative awards .

Applicability: Dr. Ganesh’s CTO arrangement (being an executive officer) is expected to be covered by the Executive Severance Policy and equity award terms approved by the Compensation Committee; specific CTO cash salary, bonus targets or bespoke contract terms were not disclosed in the 8-K .

Compensation Peer Group and Say‑On‑Pay

  • Compensation peer group (2024): ADT, Alarm.com, Angi, Anywhere Real Estate, Black Knight, CarGurus, Cars.com, FirstService, H&R Block, OPENLANE, Redfin, RB Global, WW International, Yelp, Zillow .
  • Peer group (2025 update): Adds Brightview, Chemed, First American Financial, Rollins, Tripadvisor, Unifirst; removes four prior peers in a streamlining shift toward tech‑enabled business model comparables .
  • Say‑on‑pay: At the 2024 Annual Meeting, over 95% voted “FOR” 2023 NEO compensation; 2025 Proxy seeks advisory approval again (standard majority requirement) .

Performance & Track Record

MetricFY 2023FY 2024Notes
Revenue ($USD Billions)$1.780$1.843+4% YoY .
Adjusted EBITDA ($USD Millions)$346$443+28% YoY .
Diluted EPS ($USD)$2.12$3.01+42% YoY .

Company highlighted execution in 2024 including the acquisition of 2-10 HBW, gross margin expansion (54%), credit facility completion, and brand/app initiatives—contextual to the CTO remit in scaling AI/data architecture and product innovation .

Risk Indicators & Red Flags

  • Related party engagement: Prior to his directorship, AKF Partners (Ganesh’s employer) provided ~$1.2M of tech consulting/interim executive services to Frontdoor (Dec 2022 – Jun 2023); Board affirmed independence; Ganesh had no ownership interest in AKF and was salaried .
  • Hedging/pledging: Explicitly prohibited—alignment positive .
  • Vesting‑related selling pressure: DSEs from the May 14, 2024 director grant settle 30 days after leaving the Board (expected late July 2025); initial CTO RSU vestings in July 2026 and July 2027 could create event‑driven liquidity windows .

Investment Implications

  • Alignment and retention: As CTO, Ganesh’s equity is time‑based RSUs with multi‑year vesting, supporting retention; expected coverage under a double‑trigger CIC framework reduces involuntary turnover risk while maintaining shareholder‑friendly conditions (no pledging/hedging, robust ownership guidelines) .
  • Execution signals: His UPS AI/analytics pedigree and OnTrac CTO experience align with Frontdoor’s push into AI‑enabled acquisition tools, app monetization, and data architecture; successful delivery on these levers is tied to revenue growth and Adjusted EBITDA (key performance measures in the company’s incentive design) .
  • Trading considerations: Watch for settlement of deferred director shares (late July 2025) and scheduled RSU vest dates (July 2026/2027) as potential supply events; monitor additional Form 4s for grants/transactions as the Compensation Committee formalizes ongoing CTO equity awards .

Data gaps: CTO-specific cash salary, target bonus %, and any PSU participation were not disclosed in the June 25, 2025 8-K/press release; rely on future filings for exact compensation terms .