HireQuest - Earnings Call - Q3 2025

Executive Summary

• Q3 2025 delivered profitability despite muted demand: total revenue $8.497M (-9.8% y/y), diluted EPS $0.16, adjusted EPS $0.24, and adjusted EBITDA $4.651M with margin up to 55% from 52% y/y, aided by workers’ comp cost improvement.
• Temp/day labor and Snelling outperformed permanent placement; MRI Network was pressured by prior franchisee non-renewals, though trends appear to be stabilizing; early Q4 weeks show mixed but improving YoY momentum in Snelling and HireQuest Direct.
• Balance sheet capacity remains ample for M&A with ~$42.5M revolver availability, $2.203M outstanding on the line, and net debt around $1.1M; quarterly dividend of $0.06 was paid on September 15 and is expected to continue, subject to Board discretion.
• No formal quantitative guidance; management flagged macro headwinds (tariffs, immigration policy) and expects enforcement plus future reshoring to create tailwinds over time; M&A pipeline remains active with potential accretive opportunities.

What Went Well and What Went Wrong

What Went Well

• Maintained profitability with improved non-GAAP metrics: adjusted EPS $0.24 and adjusted EBITDA $4.651M, with margin rising to 55% from 52% y/y; CFO highlighted workers’ comp program improvements as a key driver.
• Sequential system-wide sales increased ~6.1% vs Q2, with double-digit sequential growth in HireQuest Direct and Snelling (vs mid-single digits last year), indicating stabilization in core temp/day labor.
• Snelling recorded “big wins” and competitive takeaways; management noted some weeks in early Q4 were above prior-year levels for Snelling and HireQuest Direct, supporting a cautiously improving demand narrative.

What Went Wrong

• Top-line pressure persisted: total revenue declined 9.8% y/y to $8.497M; franchise royalties fell to $8.110M; system-wide sales down 10.1% y/y to $133.6M.
• Executive search/permanent placement underperformed; MRI Network was negatively impacted by franchisee non-renewals earlier in the year, depressing comparisons, though declines moderated by quarter-end.
• Non-cash impairment charges and ongoing macro uncertainties weighed on results; Q3 included a $230k impairment, and demand remained below desired levels across several geographies.

Transcript

Operator (participant)

Good afternoon and welcome to the HireQuest third quarter 2025 earnings conference call. At this time, all participants have been placed on a listen-only mode, and we will open the floor for your questions and comments after the presentation. It is now my pleasure to turn the floor over to your host, John Nesbett of IMS Investor Relations. John, the floor is yours.

John Nesbett (Founder and President)

Thank you, Tom. I'd like to welcome everyone to the call. Hosting the call today are HireQuest Chief Executive Officer Rick Hermanns and Chief Financial Officer David Hartley. I'd like to take a moment to read the safe harbor statement. This conference call contains forward-looking statements as defined within Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. These forward-looking statements in terms such as anticipate, expect, intend, may, will, should, or other comparable terms involve risks and uncertainties because they relate to events and depend on circumstances that will occur in the future. These statements include statements regarding the intent, belief, or current expectations of HireQuest and members of its management, as well as the assumptions on which such statements are based.

Prospective investors are cautioned that any such forward-looking statements are not guarantees of future performance and involve risks and uncertainties, including those described by HireQuest's periodic reports filed with the SEC, and the actual results may differ materially from those contemplated by such forward-looking statements. Except as required by federal securities law, HireQuest undertakes no obligation to update or revise forward-looking statements to reflect changed conditions. I would now like to turn the call over to the Chief Executive Officer of HireQuest, Rick Hermanns. Please go ahead, Rick.

Rick Hermanns (CEO)

Good afternoon and thank you for joining our call today. As you can see from our third quarter results, the staffing market is much the same as it's been for the past 10 quarters now in terms of staffing demand and broader market sentiment. With that said, I'm pleased to report that we delivered another quarter of profitability highlighted by net income of $2.3 million, or $0.16 per share, and we continued to keep our expenses in check despite market uncertainties. Our results in this quarter underscore the flexibility and strength of our franchise model, which has consistently enabled us to remain profitable in soft markets when many others in our industry have struggled. Over the history of HireQuest, our model has proven to perform well and, importantly, be profitable in all cycles.

Since its exceptional inception over 20 years ago, HireQuest has been profitable each year through all of the economic downturns and consistently provided valuable operational and financial support to our franchisees. Over the long term, we are confident that this is a winning formula for shareholders. The overall staffing market has provided some mixed signals throughout 2025, which has been impacted by a variety of macroeconomic factors, including tariffs, immigration policies, and impending interest rate cuts. Our temp staffing and day labor offerings are outperforming permanent placement and executive search, which can be less predictable by nature. While demand for temp and day labor staffing can fluctuate based on locations and seasonality, our franchisees have a keen understanding of the market, and with our support and resources, they are able to provide the very best in temporary and day labor staffing services.

This dependability and service quality is what keeps our customers coming back to HireQuest in the many geographies that we operate in throughout the United States. Snelling, our nationwide temporary and direct hiring recruiting service, performed well in the third quarter relative to our other offerings, with some of these franchisees scoring big wins, indicating at least a slight increase in demand for longer-term staffing in the light industrial and administrative fields. Permanent placement and executive search continues to lag, which has been the case for well over a year now, as many of you know. In addition to macro uncertainties that have been amplified by tariffs and other uncertainties, the MRI Network mostly saw that one of the biggest problems was that several MRI Network franchisees elected to not renew their franchise agreements over the last few quarters, which has negatively impacted year-over-year comparisons.

While this is unfortunate, our current MRI Network franchisees saw shrinking declines in their perm placement business over the quarter, which is positive. I do want to emphasize that MRI franchises operate differently from the traditional franchise model that you see in our HireQuest Direct or Snelling offices. Our MRI offices are more of a network of somewhat related recruiting firms. In fact, many of them have their own names instead of a tight network of offices that share the same name, brand, and operating standards like HireQuest Direct, for example. In other words, these are essentially independent recruiting offices operating under the MRI umbrella, making franchisee retention less of a sure thing than our traditional model, especially in a down market. As always, M&A remains a key part of our growth strategy.

There are several opportunities that we are looking at that could be immediately accretive to the HireQuest model, and we're keeping our ears close to the ground for any new deals. This is an especially interesting time for deals given the status of the market, where smaller firms or long-term owners eyeing retirement may be planning their exit strategies. We're constantly scanning for new opportunities, and we're well equipped with a proven strategy that's helped us to close and successfully implement numerous acquisitions over the lifespan of the company. With that said, I'll now turn over the call to David to provide a closer look at our third quarter financial results. David.

David Hartley (CFO)

Thank you, Rick, and good afternoon, everyone. Appreciate you all joining us today. I'll now provide a summary of our third quarter results. Total revenue was $8.5 million compared with revenue of $9.4 million in the prior year, or a decrease of 9.8%. Our total revenue is made up of two components: franchise royalties, which is our primary source of revenue, and service revenue, which is generated from certain services and interest charged to our franchisees, as well as other miscellaneous revenue. Franchise royalties were $8.1 million compared to $9 million for the same quarter last year, and our service revenue for the quarter was $387,000 compared to $428,000 last year. Underlying these franchise royalties are system-wide sales, which are not a part of our revenue but are a helpful contextual performance indicator. System-wide sales reflect sales at all offices, including those classified as discontinued.

System-wide sales in the third quarter were $133.6 million compared with $148.6 million last year. Sequentially, system-wide sales increased about 6.1% this year over Q2, which was favorable compared to last year when the increase was only 1.7%. The third quarter is typically our best sales period for HireQuest Direct and, to a lesser extent, Snelling. This year, both offerings saw double-digit sequential growth compared to only mid-single digits last year. Selling, general, and administrative expenses in the third quarter were $5.1 million compared to $5.4 million in the third quarter of 2024. I'd also like to point out that we recognized a workers' compensation benefit in the third quarter of just under $100,000 compared to Q3 of last year when we had a net expense of $500,000. We are pleased with the results from the changes we've implemented to our work comp program.

Just so you guys do not get the wrong idea about the other expenses, I think it would be helpful to break down SG&A just a bit more. For SG&A, which excludes the impact of net workers' comp insurance, MRI ad fund-related expenses, and any other non-recurring operating expenses, it was $4.6 million for the quarter, which is flat with last year. We provide a table in the press release issued earlier this afternoon with a detailed reconciliation of core SG&A to SG&A, as well as tables for the non-GAAP profitability metrics, net income to adjusted net income, and net income to adjusted EBITDA that I am going to talk about shortly. Our net income after tax this quarter was $2.3 million, or $0.16 per diluted share, compared to a net loss of $2.2 million, or a loss of $0.16 per diluted share last year.

Adjusted net income for this quarter was $3.4 million, or $0.24 per diluted share, compared to last year when it was $2.8 million, or $0.20 per diluted share. Adjusted EBITDA was $4.7 million compared to $4.9 million last year, and our adjusted EBITDA margin this quarter rose to 55% from 52% last year. For both adjusted net income and adjusted EBITDA, a large component of the favorable year-over-year results this quarter can be attributed to our controlling of net work comp expense. While there have been times over the past few years where it would have been nice to be able to include it as an adjustment, we're pleased that the changes we've implemented in recent years are moving us in the right direction. Moving on to the balance sheet.

Our total assets as of September 30, 2025, were $94.9 million compared to $94 million at December 31, 2024. Current assets included $1.1 million in cash and $46.9 million of net accounts receivable, while current assets at 2024 year-end included $2.2 million of cash and $42.3 million of net accounts receivable. Working capital was $31.5 million as of September 30 compared with $25.1 million at 2024 year-end. Current liabilities were 42% of current assets as of September 30 versus 49% at 12/31/2024. We had a $2.2 million draw on our credit facility as of September 30, 2025, and that gives us about $42.5 million in availability, assuming continued covenant compliance. That puts our net debt at the end of this quarter at around $1.1 million, which is down about $1 million from the end of Q2 and down about $11 million compared to 9/30/2024.

As we stand today, we have a good amount of flexibility and room for short-term working capital needs, as well as the capacity to capitalize on potential acquisitions. We have paid a regular quarterly dividend since the third quarter of 2020. Most recently, we paid a $0.06 per common share dividend on September 15, 2025 to shareholders of record as of September 1. We expect to continue to pay a dividend each quarter, subject to the board's discretion. With that, I will turn the call back over to Rick for some closing comments.

Rick Hermanns (CEO)

Thank you, David. As always, I'd like to thank our employees and franchisees for their hard work and commitment, and we look forward to speaking with you again when we report our year-end results in March. With that, we can now open the line to questions. Thanks.

Operator (participant)

Thank you. Ladies and gentlemen, the floor is now open for questions. If you wish to join the queue to ask a question at this time, please press star 1 on your telephone keypad. Once again, you may press star 1 at this time if you wish to join the queue to ask a question. We do ask if listening on speakerphone today, that you pick up your handset while asking your question to provide optimal sound quality. Once again, that will be star 1 to join queue to ask a question at this time. Please hold a moment while we poll for questions. The first question today is coming from Kevin Steinke from Barrington. Kevin, your line is live. Please go ahead.

Kevin Steinke (Managing Director)

Hey, great. Thank you. I wanted to start off by asking about the day labor business. Sounds like a little more optimism around that business this quarter. I think on the second quarter call, you talked about some of the softness in the manufacturing environment impacting that business. I'm just wondering if there was a kind of a meaningful improvement and trend in that business that you saw in the third quarter compared to the second quarter.

Rick Hermanns (CEO)

Kevin, thanks for the question. Good to talk to you. I do not know if I would go as far as it has been stabilizing. I think is the best way of putting it. It has been generally a reasonable market for the on-demand labor in many markets. We have a couple that are still a bit more troublesome and typically are related to one or two clients that have either stopped using temporary staffing or there is just not the same volume that is there. Anyway, that is a muddled way of saying we are approaching the bottom, we think, but I mean, we were still down a bit overall, obviously, from where we wanted to be. Again, there is room for optimism. I would say the other part is in the fourth quarter, we have had, obviously, we are.

Five weeks in, and of the five weeks in, half of those weeks, we beat our prior year. Year-over-year comparisons for the Snelling and HireQuest Direct division. The other couple of weeks, we've been down. There is room for optimism that we've hit that bottom.

Kevin Steinke (Managing Director)

Okay. Good. You called out there some big wins for the Snelling franchisees in the quarter. I mean, should we think about those as competitive takeaways or, I do not know, again, a sign of, I guess, as you said, at least some stabilization or small improvement in the market?

Rick Hermanns (CEO)

I think it's obviously large. Large wins are more just the result of exceptional franchisees earning more business. That said, even throughout, in most markets, it's been better. Snelling in particular performed pretty well. Now, obviously, large accounts are great when you get them, and they're terrible when you lose them. This past quarter, we've been fortunate in that, picking up a couple more than what we lost. Again, it's more, as you said, it's more competitive wins than it is overall improvement. That said, it's pretty stable right now. It feels pretty stable right now. I say feels. I point back to where we are so far in the fourth quarter, with a couple of weeks exceeding the prior year period, similar period.

Kevin Steinke (Managing Director)

Okay. Got it. In the discussion about MRI, you had talked about some non-renewal of franchisee agreements. Were there any meaningful non-renewals specific to the third quarter, or were you kind of talking about quarters previous to the third quarter?

Rick Hermanns (CEO)

Yeah. I think we—I do not recall which quarter we addressed it, but there were a couple of, especially in the first quarter, there were a couple of good-sized departures. We are obviously seeing those in the comparisons now. What I would say, what is a positive sign is, during the quarter, same sort of active ongoing MRI franchisees, by the end of the quarter, were starting to run flat, almost flat anyway, with the prior year-end period, or not—I mean, the prior year, similar period. Again, while the active offices were still declining, like I said, that leveled out by the end of the quarter, whereas most of the decline came from those closed, or basically people who had left the network. Now, look, I am not going to sugarcoat it. People losing the network, leaving the network, is not good for us. But.

Like I said, from a sentiment of where the market stands. It again indicates that the market seems to have bottomed out or certainly stabilized.

Kevin Steinke (Managing Director)

Okay. Yeah, I understood. Maybe just a couple more. I mean, you mentioned you're looking at several accretive M&A opportunities. Just kind of wondering what the pipeline looks like in this market environment. Has it picked up a bit, given maybe some of the stress on some of your smaller competitors?

Rick Hermanns (CEO)

It's been surprisingly stable. We're obviously always in the market to buy competitors, and there are always competitors that are available. I would have thought there would have been a bit more opportunities than maybe what there are, but there's plenty, so don't read that the wrong way. There's certainly plenty. I think part of it, we tend to—it's towards this time of the year when we start seeing more activity anyway. People try to get through the year so that they have full-year results to—you know what I'm saying?—so that they can package it when they go to sell it, whereas a lot of people are not going to optimize their exit multiple if they're working off of interim numbers. I would expect a bit more opportunities over the next, let's say.

Three to six months, but there are plenty of them as they are right now. I'd like to think that they would be better, but again, they are better than what they were certainly three years ago. Which just reflects the state of the market.

Kevin Steinke (Managing Director)

Okay. Understood. Lastly, I just wanted to ask about tighter immigration enforcement. You had talked on the last quarter's call about that driving some new business for you, given less competition from undocumented workers or companies that use undocumented workers. Has that trend continued, or is that kind of helping your pipeline still?

Rick Hermanns (CEO)

Here's the thing. There are absolutely a couple of decent-sized business wins that we can point directly towards immigration enforcement, without question. I have to be honest with you. A lot of the reports that I've seen state that more than 2 million people have self-deported. I really would have expected a much larger uptick in our demand if that were the case. I'll admit, I don't know how they calculated that 2 million people self-deported, if they did. Like I said, it just seems like our demand would be stronger. I'm a bit skeptical. I'll admit, I'm skeptical about that. That said, a lot of this is cumulative as well. We're in a situation where the number of people coming in has been at a very low point now for 11 months, 10 months. Part of that takes a while for it to.

Roll through. I think that what's going to be important in combination with immigration enforcement is once some of these, let's say, reshored facilities actually start employing non-construction people, meaning basically start staffing up the factories themselves, that will also hopefully push up demand. When you read, "Okay, Japan has agreed to invest $500 billion in American plants," it does not mean that you snap your fingers and those plants are built, and all of a sudden, there are 150,000-200,000 new jobs. Those are going to take a while to fit in. Again, if immigration remains at such a low point and that continues on, it is a very favorable—it should be a very favorable trend for us. It should create a big tailwind for us.

Kevin Steinke (Managing Director)

Okay. Great. Thanks for the insight. I will turn it back over.

Rick Hermanns (CEO)

Thank you, Kevin.

Operator (participant)

Thank you. As a reminder, if you wish to join the queue to ask a question at this time, you may press star one on your keypad. Once again, you may press star one if you wish to ask a question at this time. There are no further questions in queue. I would now like to hand the floor back to management for closing remarks.

Rick Hermanns (CEO)

I want to thank everybody for joining us today for our earnings call. Again, I want to thank our employees, our franchisees, and our investors. It's been challenging. Really, 11 quarters now. What has hopefully been demonstrated through all of this is we remain profitable despite the challenging environment. When you look at our peer group, it is covered with red ink, whereas we've remained profitable, which is one of the main attractions of our model. I think that this quarter is a great demonstration of that. That despite weaker demand than what we would prefer, we remain solidly profitable and with good adjusted EBITDA despite the relatively challenging circumstances. Again, thank you for joining us, and we look forward to talking to you again in March. Thank you.

Operator (participant)

Thank you. This does conclude today's conference call. You may disconnect at this time. Thank you once again for your participation, and have a wonderful day.