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Susan S. Just

Executive Vice President and Chief Credit Officer at HERITAGE COMMERCE
Executive

About Susan S. Just

Executive Vice President and Chief Credit Officer of Heritage Bank of Commerce since September 2023; age 59; BBA, Loyola University Chicago; MBA, Kellogg School of Management, Northwestern University. In 2024, Heritage reported net income of $40.5 million ($0.66 diluted EPS), deposits +10% YoY, loans +4% YoY, NIM 3.28%, efficiency ratio 65.88%, and nonperforming assets of $7.7 million, framing the performance context for her stewardship of credit quality and policy modernization . Her compensation is structured with a base salary plus at-risk cash incentives and equity split between RSUs and PRSUs, with PRSU vesting tied to relative ROATCE versus a peer group over three years .

Past Roles

OrganizationRoleYearsStrategic Impact
Santa Cruz County BankEVP & Chief Credit OfficerJul 2021 – Sep 2023Led credit administration at a community bank, predecessor role to current position .
Salo LLC; Noumena Partners, Inc.ConsultantOct 2018 – Jul 2021Provided credit/finance consulting; broadened process and controls expertise .
J.P. Morgan Chase; First Chicago Bank & Trust; Northern Trust Bank; TCF BankSenior credit administration rolesNot disclosedLarge-bank credit practices, policy governance, and portfolio oversight experience .

External Roles

No public company directorships or external board roles disclosed for Susan S. Just .

Fixed Compensation

Component2024 AmountNotes
Base Salary$352,580 Set in amended & restated employment agreement effective Feb 1, 2024; annual increases per CEO/Comp Committee .
Benefits$3,000 401(k) match (up to) Participates in ESOP; employer-paid group life/health/accident/disability insurance .
Life InsuranceUp to 2× salary, capped at $700,000 Company-provided .
Long-Term Care InsuranceLifetime benefit up to $72,000 Company-provided .
Automobile Allowance$500 per month Company-provided .
All Other Compensation$15,651 (reported) As disclosed in SCT .

Performance Compensation

ProgramMetricWeightTargetActual OutcomePayoutVesting
Executive Officer Cash IncentiveYTD Pre-Tax Income20%$70.63M Below target (achieved below target level) Annual cash .
Executive Officer Cash IncentiveNonperforming Assets20%$13.33M Achieved maximum (best performance level) Annual cash .
Executive Officer Cash IncentiveLoan Growth17.5%$2.65B Upper end of target range Annual cash .
Executive Officer Cash IncentiveDeposit Growth17.5%$4.20B Upper end of target range Annual cash .
Executive Officer Cash IncentiveDifferentiated Qualitative Goals25%Role-based goals Achieved goals: credit metric preparation time reduced; decentralized RCM model; Credit College launched; SOX controls for mortgage servicers; near‑perfect loan reviews Annual cash .
Executive Officer Cash IncentiveGate ConditionTRBC ≥10.5% Noted gate requirement
Executive Officer Cash IncentiveTotal Cash Award (2024)$125,000 Paid for 2024 performance .
Long‑Term Equity (RSU)RSUs (grant 3/8/2024)60% of base salary12,459 units; grant date value $105,777 Ratable over 3 years .
Long‑Term Equity (PRSU)PRSUs (grant 3/8/2024)60% of base salary12,458 units; grant date value $105,768 3‑yr vesting based on relative ROATCE vs peer group .

Notes:

  • 2024 incentive weights: 75% financial scorecard, 25% qualitative; gate requires total risk-based capital ≥10.5% .
  • PRSUs vest on 3-year ROATCE relative to a defined peer set (Banc of California, Heritage Financial, Bank of Marin, HomeStreet, BayCom, Luther Burbank, Central Valley Community Bancorp, PCB Bancorp, Farmers & Merchants, Sierra, First Foundation, TriCo, Five Star, Westamerica) .

Equity Ownership & Alignment

ItemDetail
Beneficial Ownership8,000 shares as of Feb 28, 2025; includes 5,334 unvested restricted shares with voting rights .
Ownership % of OutstandingLess than 1% (indicated by “*” in table) .
OptionsNone outstanding (no exercisable/unexercisable options listed) .
Unvested RSUs at 12/31/20245,334; 12,982; 12,981 units (aggregate 31,297) .
2024 Vested Stock2,666 shares vested; value realized $25,807 in 2024 .
Stock Ownership GuidelinesExecutives must hold stock equal to 1× base salary; retain ≥50% of shares earned under equity plans once guideline met; stock options and unvested performance awards excluded from compliance; all executives compliant as of 12/31/2024 .
Hedging/PledgingCompany policy prohibits hedging and pledging by officers/directors .
ClawbackCompensation clawback policy applies to senior management for restatements/fraud .
Equity AccelerationSingle‑trigger equity vesting acceleration upon change of control (COC) ; Susan’s modeled acceleration value $293,566 in COC, and same upon death/disability .

Insider selling pressure indicators:

  • Scheduled RSU vesting over 2025–2027 and PRSU cliff vest in 2027 (grant-dated three-year performance period), creating periodic taxable events that can drive net share withholding/sales; 2024 vesting already occurred (2,666 shares) .
  • Anti‑pledging policy mitigates forced selling risk; no delinquent Section 16 filings in 2024 .

Employment Terms

ProvisionTerms
Employment AgreementAmended & restated effective Feb 1, 2024; original effective Sep 7, 2023; initial 1‑year term then at‑will; eligible for Executive Officer Cash Incentive Program; ESOP and 401(k) match up to $3,000; employer‑paid insurance; auto allowance $500/month; life insurance up to 2× salary (≤$700,000); long‑term care insurance up to $72,000 .
Severance (No Cause)Lump sum = 1× base salary + average bonus of last 3 years; 12 months of continued group insurance benefits .
Change‑of‑Control (Double Trigger for Cash)If terminated by company or resigns for “Good Reason” within 120 days before or two years after COC: Lump sum = 2× base salary + average bonus of last 3 years; continued benefits for an additional 24 months; modeled cash severance $785,262 and health premiums $82,364; equity acceleration value $293,566 .
Equity Vesting at COCSingle‑trigger acceleration for equity awards upon change of control (modeled amounts in the proxy’s termination table) .
Restrictive CovenantsPost‑termination non‑compete within counties where Heritage operates; 12‑month non‑solicit of employees/clients .
ClawbackCompany compensation recovery (restatement/fraud) policy applies .
Tax Gross‑UpsNone provided (shareholder‑friendly) .
Anti‑Hedging/PledgingPolicy in place prohibiting hedging/pledging of Company stock .

Investment Implications

  • Pay‑for‑performance alignment: Incentives tied to credit quality (NPA), profitable growth (loans/deposits), and ROATCE vs peers; strong NPA performance in 2024 and targeted growth support risk‑adjusted value creation; cash award of $125,000 reflects mixed scorecard outcomes (max on NPA, below target pre‑tax income) .
  • Retention and COC economics: 1× cash severance without cause and 2× at COC with 24 months benefits continuation, plus single‑trigger equity acceleration at COC, reduce retention risk pre‑deal but can increase deal‑completion incentives; overall modeled COC package totals $1.16 million for Susan (incl. equity) .
  • Ownership and selling pressure: Beneficial ownership is <1%, but executives are in compliance with 1× salary ownership guidelines and must retain ≥50% of earned shares; periodic RSU/PRSU vesting creates predictable tax‑related supply; anti‑pledging/hedging policy limits forced selling risk .
  • Governance and risk controls: Clawback policy, compliance with Section 16, and robust compensation committee oversight (Meridian consultant; shareholder outreach; 97.2% Say‑on‑Pay approval) support governance quality and lower controversy risk .