KVH Industries - Earnings Call - Q4 2024
March 6, 2025
Executive Summary
- Q4 2024 revenue was $26.9 million, down year-over-year from $31.5 million; non-GAAP adjusted EBITDA was $0.5 million, and GAAP net loss was $4.3 million or $(0.22) per share.
- Airtime and service revenue softness (particularly VSAT) pressured airtime gross margins to 28.2% (41.4% ex-depreciation), though Starlink margins remained strong; product revenue increased 24% to $4.6 million on Starlink hardware.
- Management introduced FY2025 guidance: revenue $115–$125 million and adjusted EBITDA $9–$15 million, citing ongoing mix shift to LEO, cost reductions, and hybrid configurations; CFO reiterated free cash flow positive ambition for 2025.
- Operational catalysts: shipped more than 1,000 Starlink terminals in Q4 (~700 activations), subscriber base up ~4% QoQ to just below 7,100 vessels; multi-orbit expansion (OneWeb, CommBox Edge) and new TracNet Coastal cellular/Wi-Fi support mix transition.
What Went Well and What Went Wrong
What Went Well
- Starlink adoption accelerated: “We shipped more than 1,000 Starlink terminals in the fourth quarter and… more than 2,300 activations in 2024” (fastest-growing product line); hybrid installs rising, CommBox Edge activations doubled.
- Product revenue grew 24% YoY to $4.6 million, driven by Starlink hardware; record terminal shipments fourth consecutive quarter.
- Cost actions and mix shift: recurring OpEx down ~10% YoY; GEO bandwidth commitments to fall by $5 million in 2025 and $5 million in 2026, underpinning margin trajectory improvement.
What Went Wrong
- Airtime and service revenue fell $5.4 million YoY to $22.3 million; airtime declined $5.1 million to $20.8 million, including a $2.2 million impact from the U.S. Coast Guard downgrade.
- Airtime gross margin compressed to 28.2% (from 36.5% in Q3); excluding depreciation, 41.4% (vs. 48.6% in Q3), reflecting fixed VSAT cost headwinds amid churn.
- Adjusted EBITDA contracted to $0.5 million from $2.3 million YoY; management noted USCG downgrade reduced adjusted EBITDA by $2.2 million year over year.
Transcript
Operator (participant)
Good day. Thank you for standing by. Welcome to KVH Industries' Fourth Quarter 2024 Earnings Conference Call. At this time, all participants are on a listen-only mode. After the speaker's presentation, there will be a question and answer session. To ask a question during the session, you will need to press star one one on your telephone. You will then hear an automatic message advising you your hand is raised. Please note that today's conference may be recorded. I would now like to turn the conference over to Mr. Anthony Pike, Chief Financial Officer. Please go ahead, sir.
Anthony Pike (CFO)
Thank you, Olivia. Good morning, everyone, and thank you for joining us today for KVH Industries' fourth quarter results, which are included in the earnings release we published earlier this morning. Joining me on the call is the company's Chief Executive Officer, Brent Bruun. Before I get into the numbers, a few standard statements. Firstly, if you would like a copy of the earnings release, or if you would like to listen to a recording of today's call, both will be available on our website. If you are listening via the web, please feel free to submit questions to [email protected]. Further, this conference call will contain certain forward-looking statements that are subject to numerous assumptions and uncertainties that may cause our actual results to differ materially from those expressed in these statements. We undertake no obligation to update or revise any of these statements.
We will also discuss adjusted EBITDA, which is a non-GAAP financial measure. You will find a definition of this measure in our press release, as well as a reconciliation to comparable GAAP numbers. We encourage you to review the cautionary statements made in our SEC filings, specifically those under the heading risk factors in our 2024 Form 10-K, which we plan to file later today. The company's other SEC filings are available directly from our investor information section of our website. Now, to walk you through the highlights of our fourth quarter, I'll turn the call over to Brent.
Brent Bruun (President and CEO)
Thank you, Anthony.
Good morning, everyone. Before discussing our high-level results, I want to address the overall shift in our business. During 2024, we continued our transition from focusing solely on VSAT services to offering multi-orbit, multi-channel solutions. What does this mean? In addition to VSAT services, we now offer LEO solutions, the most significant of which is Starlink. We have also expanded our portfolio to include a high-speed cellular solution. Additionally, we added a cutting-edge appliance, the CommBox Edge, to deliver advanced and easy-to-use onboard remote bandwidth management for multiple wide and local area networks. Over the course of 2024, we integrated each of these elements into our go-to-market strategy, which is steadily building positive momentum. In the fourth quarter, we shipped more than 1,000 Starlink units and roughly 200 VSAT terminals. Our fourth consecutive quarter quarterly record for terminal shipments.
With more than 2,300 active maritime Starlink terminals at the end of 2024, Starlink is our fastest-growing product line in our history. Currently, there are roughly 1,000 Starlink terminals in the field that are awaiting activation. Our customers find our custom Starlink data plans along with our live 24/7 technical and airtime support compelling differentiators. Additionally, our KVH Manager platform offers a robust and secure set of tools to track and control onboard data usage. These factors are driving our unit growth in both leisure and commercial markets. We recently completed the installation and activation of Starlink terminals across the entire Vroon fleet. The addition of Starlink to their existing KVH VSAT service illustrates a strong demand for hybrid connectivity. In fact, roughly 50% of our Starlink terminals have been activated in tandem with a new or existing VSAT terminal.
Our CommBox Edge communication gateway, introduced early in 2024, is the heart of our integrated connectivity approach. Demand for CommBox Edge remains strong. Q4 activations were double the number of activations in Q3. We are now preparing to roll out a range of new CommBox Edge capabilities, including a suite of security features that deliver integrated cybersecurity, intrusion protection, and risk mitigation tools. In December, we launched our new TracNet Coastal cellular Wi-Fi system, cellular and Wi-Fi system, excuse me, which offers data speeds as fast as 300 Mbps and data costs as low as $1 per GB. TracNet Coastal uses our unique fusion eSIM technology to create a high-performance marine-grade cellular solution offering connectivity in 135 countries. The fusion eSIM enables us to add and provision multiple cellular services over the air and then switch intelligently among them based on geographic location or other parameters.
As a result, we can deliver a maintenance-free and seamless global cellular service that makes TracNet Coastal an attractive enhancement for VSAT and LEO services, as well as a standalone communication system. I am also pleased to inform you that we have added OneWeb to our satellite communications service portfolio. Seaspan, a leading owner and operator of container ships, recently signed an agreement with us to equip its fleet with the OneWeb service. They will be among the first commercial fleets to install OneWeb and use it in an expanded hybrid configuration alongside KVH VSAT and Starlink services. These strategic initiatives are beginning to take hold and will position us well in 2025. Total revenue for the fourth quarter was $26.9 million, roughly a 4.5% decrease from fourth quarter of 2023. A more relevant comparison is our third quarter revenue of $29 million.
Excluding the U.S. Coast Guard revenue reduction of $1.7 million, revenue was effectively flat sequentially. Non-U.S. Coast Guard GEO airtime revenue in the fourth quarter contracted by around $1 million, which was offset by increased Starlink revenues in the same period. Going forward, we anticipate Starlink, as well as other new revenue sources, to outpace the decrease in GEO airtime revenue. Additionally, we anticipated a contraction in revenue in 2024 and worked diligently to implement cost reduction initiatives. As a result, we brought recurring OpEx down by almost 10% for the full year. Mobile connectivity remains a market in transition as the GEO marketplace continues to adjust to the new disruption caused by LEO services such as Starlink and OneWeb.
While our results reflect the impact of the dynamic nature of the GEO market, the decisive steps we have taken to embrace Starlink while adding supplemental offerings such as OneWeb, CommBox Edge, and a global 5G cellular service are creating a foundation for future growth. We have made the hard decisions necessary to reconfigure our business operations, streamline costs, and focus on our core strengths. We are in a stronger position now than a year ago, and I believe we are on a path towards renewed growth and profitability. I will now turn the call back to Anthony to discuss the numbers.
Anthony Pike (CFO)
Thank you, Brent. As a reminder, I would like to note that similar to our call for Q3, I will not restate dates as in the earnings release or clearly described in our 10-K. I will focus my comments on information that either elaborates on or clarifies the published data. With respect to our fourth quarter financial results, airtime gross margin, which is not reported in our earnings release, was 28.2%, which is down compared to the prior quarter gross margin of 36.5%. Excluding depreciation, our airtime gross margin for the fourth quarter was 41.4% compared to 48.6% in the prior quarter. This drop can be mostly attributed to the nature of our broadly fixed-cost VSAT services, as we continue to see churn from our GEO-based VSAT network, including the U.S. Coast Guard. However, our LEO margins remain strong.
Our GEO bandwidth commitment will reduce by $5 million in 2025 and then a further $5 million in 2026. Total subscribing vessels at the end of Q4 were just below 7,100, which is approximately 4% up from the prior quarter. Reported Q4 product gross profit was +0.3 million as compared to a -0.6 million, excluding non-recurring charges in Q4 of last year. The Q4 operating expenses of $9.3 million were $1 million or 10% down compared to the prior quarter and $1.6 million or 15% down from the fourth quarter of 2023 on a like-for-like basis, excluding non-recurring charges. Our adjusted EBITDA for the quarter was $0.5 million, and our earnings release has a usual reconciliation of that.
Capital expenditures for the quarter were $0.8 million, and adjusted EBITDA less CapEx, which we believe is a good proxy for free cash flow generated from our ongoing business, was -0.3 million. This compares to an adjusted EBITDA less CapEx of $1.4 million positive in the third quarter, with adjusted EBITDA of $2.9 million less capital expenditures of $1.5 million. For the full year, adjusted EBITDA was $8.1 million, and CapEx was $7.4 million. Adjusted EBITDA less CapEx was $0.7 million. Our ending cash balance of $50.6 million was up approximately $0.8 million from the beginning of the quarter. Finally, our earnings release provides our guidance for 2025, which is revenue of $115-$125 million and adjusted EBITDA of $9-$15 million.
This concludes our prepared remarks, and I will now turn the call over to the operator to open the line for the Q&A portion of this morning's call. Operator.
Operator (participant)
Thank you. Ladies and gentlemen, to ask a question at this time, you will need to press star one one on your telephone and wait for your name to be announced. To withdraw your question, simply press star one one again. Please stand by while we compile the Q&A roster. We have a question from Caleb Henry with Quilty Space. Your line is now open.
Caleb Henry (Director of Research)
Hey, guys. A couple of questions, mostly related to LEO services. You mentioned having 1,000 new adds from Starlink this quarter. I'm wondering if that's sort of your expectation going forward on a quarterly basis, or if you have any expectation of roughly how many Starlink adds you'll anticipate seeing?
Brent Bruun (President and CEO)
Let's be clear. We shipped 1,000 terminals. Anthony can see what the actual activations were. We had 2,300 active Starlink terminals at the end of the quarter, and we shipped 1,000. We also discussed the number of 1,000. There's about 1,000, there's approximately 1,000 Starlink terminals in the field awaiting activation. Not all those were actually shipped in the fourth quarter. Some of them were shipped in the third quarter, and ironically, some were shipped in the second quarter. We are staying on top of what's in the field awaiting activation. A key thing here is any terminal we ship is locked to our service, so we know it can't be used without our permission on another service. As far as activations for the quarter, we activated just under 700 Starlink maritime terminals.
Caleb Henry (Director of Research)
Okay. Thanks for the clarification. What is it that leads companies to, I guess, delay their activation?
Brent Bruun (President and CEO)
There is a couple of things at play here, right? You have commercial, leisure, and boat builders. OEMs will buy a Starlink terminal and install it on a boat, which yet has not been taken over by the owner. They might have them on the shelf. What we are finding is because of the cost of the equipment, in comparison to what VSAT used to cost, people are willing to, whether it is a dealer, distributor, boat builder, are willing to take units to have on hand at higher quantities than they did with a VSAT. Now, one Starlink terminal from our sell price comparison to a VSAT, it is about an 8:1 ratio.
Caleb Henry (Director of Research)
Okay. Another question just about the customer set that's procuring Starlink dishes. Is this mainly existing customers that you see transitioning to Starlink, or is it more so new customers that never had VSAT before or any satellite connectivity that are coming on board?
Brent Bruun (President and CEO)
As far as our activations, they're both new and existing customers. As far as the new ones, they may not have had VSAT. They could have had Fleet Broadband or other lower bit rate type of communication systems, and they're just taking advantage of the cost structure surrounding the Starlink terminals and airtime.
Caleb Henry (Director of Research)
Okay. Thanks. My last question is just around some emerging constellations. I think Kuiper may have some of their first satellites up later this year and seeing some headlines around Chinese constellations that are also starting to launch. Wondering if you have seen any kind of market response to those things or anticipate that during the year?
Brent Bruun (President and CEO)
I anticipate a market response. I think it's still too early. Kuiper is testing, but by the time they have a commercial service, it's going to be well into 2026 or early 2027. It's still a bit out until they're actually up and going. We're keeping a close eye on it, and we talk to everyone in the industry.
Caleb Henry (Director of Research)
Okay. Got it. Thank you.
Brent Bruun (President and CEO)
Thanks, Caleb.
Operator (participant)
Thank you. Our next question coming from the line of Chris Quilty with Quilty Space. Your line is now open.
Chris Quilty (Co-CEO and President)
Thanks, guys. I guess congrats on getting that OneWeb service launched. Just a general question. How much of a challenge is the terminal pricing relative to SpaceX for customers, or are the customers choosing OneWeb for reasons other than cost?
Brent Bruun (President and CEO)
I think it's a bit of both. I just talked about the cost of VSAT terminals, Chris. Although OneWeb terminals are more expensive than a Starlink terminal, they have duplexes roughly 2x the price. We see users, and we talked about Seaspan, that want diversity in network, right? We have hybrid users using both our VSAT and our Starlink. In regard to Seaspan, they're using Starlink, OneWeb, as well as VSAT. We anticipate you're going to have a requirement to have diversity of networks, and it could very well be a LEO-LEO solution. As far as standalone OneWeb services, they do offer CIR and other compelling features that may make it more attractive for the end user. As far as the cost, as I said, they have duplexes, about 2x that of the high-performance flat panel Starlink.
It's not a huge difference, as like the 8:1 ratio I talked about VSAT a few minutes ago.
Chris Quilty (Co-CEO and President)
Right. Switching gears, it sounds like you're getting good traction with the CommBox. Any lessons learned there? In what seems to be an increasingly competitive marketplace of, let's call them, CommBox equivalents, do you still feel like the feature set that you guys are offering stands out?
Brent Bruun (President and CEO)
Yeah. We think the feature set stands out. As I discussed, the feature set is being expanded, in particular for intrusion protection and cybersecurity. We feel that adding those elements will make it even more attractive, and it is more than competitive to anything else on the market.
Chris Quilty (Co-CEO and President)
Understand. Does CommBox have applicability in any of the, I guess, new markets where you've started to see some interest? You've mentioned land and some things in South America that were off-nominal from your traditional business.
Brent Bruun (President and CEO)
Yeah. The short answer is yes. Absolutely. We did not really talk about our land initiative on this call because it is still a bit premature, but we are getting some good traction in land as well. And CommBox is being sold in tandem with some of the land opportunities that we are pursuing.
Chris Quilty (Co-CEO and President)
Great. I guess final question. As you look at the VSAT terminals coming off the network, are you able to cut costs along with the rate of terminal loss so that your margins are not overly impacted on a go-forward basis? I guess more generally, have you seen the rate of VSAT loss stay the same, accelerate, decelerate?
Brent Bruun (President and CEO)
It's evened out. It's almost has decelerated to a degree, but we're seeing a pretty consistent churn number. Also, an important metric is we shipped 200 VSATs this quarter, as we did approximately the quarter before that. There's still demand. Primarily, most of those VSATs are being sold in a hybrid configuration. Another nice element about the VSATs for shipping, for the most part, they're Agile units that we've gotten back and refurbished. We don't have any significant amount of CapEx to go along with those terminals that we're shipping. As we go forward, we're carefully managing the VSAT network, and we're concentrating every day. It is a shrinking piece of our business, but as Anthony alluded to, we're trying to match revenue with expense. We have our commitments being decreased as far as the GEO bandwidth.
We're taking good advantage of our installed base of VSAT terminals. We have special pricing for hybrid configuration to keep terminals active, as well as taking advantage of our pool of Agile units that we've had over the years. As we go forward, the amount of CapEx that will be incurring, in particular for the VSAT service, is going to be decreasing. I think Anthony has something he wants to add.
Anthony Pike (CFO)
Just to give a data point on that, just to evidence that, that in the fourth quarter, our CapEx, which was related to our Agile program, was a quarter of what it was in the second quarter. We have reduced it significantly just in six months, and we expect that trend to continue.
Chris Quilty (Co-CEO and President)
Anthony, what is, I mean, if you put aside our Agile plan, what is the base run rate CapEx?
Anthony Pike (CFO)
Well, so. Agiles? Yeah.
Brent Bruun (President and CEO)
It's a couple of million dollars, right? It's a small number. This year, we're implementing a new ERP system, so we have about million dollars for this ERP system. Other than that, you're talking hundreds of thousands of dollars. It's nothing significant.
Anthony Pike (CFO)
Yeah, absolutely. I mean, 70%-80% of our CapEx is agile historically moving forward. We do not expect much CapEx again outside the new ERP system.
Chris Quilty (Co-CEO and President)
Great. Suffice it to say, free cash flow positive in 2025.
Anthony Pike (CFO)
Absolutely.
Brent Bruun (President and CEO)
That's what we're striving for, yes.
Chris Quilty (Co-CEO and President)
Great. Thanks, gentlemen.
Brent Bruun (President and CEO)
All right. Thanks, Chris.
Operator (participant)
Thank you. There are no further questions at this time. Ladies and gentlemen, this concludes today's conference. Thank you all for your participation, and you may now disconnect.
Brent Bruun (President and CEO)
Thank you.