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Jessica Friedeman

Chief Marketing and Product Officer at LifeMD
Executive

About Jessica Friedeman

Jessica Friedeman, 41, is Chief Marketing Officer (CMO) of LifeMD (appointed in 2023). She brings ~20 years in patient engagement and go-to-market strategy across CRM, SaaS, and data-driven marketing; she holds a BA in Neuroscience with a minor in Economics from Middlebury College . Company performance context during her tenure includes an annual bonus framework focused on Telehealth Net Revenue, Cash Rebilling Revenue, and Telehealth Adjusted EBITDA ; company cumulative TSR was $29.71 (2022), $105.61 (2023), and $63.06 (2024), with net losses of $45,021k (2022), $17,839k (2023), and $18,728k (2024) .

Past Roles

OrganizationRoleYearsStrategic impact
EvariantVP, Product Marketing2018–2020Led product go-to-market focused on patient engagement and revenue efficiency
HealthgradesChief Marketing Officer2020–2021Oversaw marketing through divestiture to Red Ventures; scaled CRM/SaaS-driven growth programs
Mercury HealthcareChief Marketing Officer2021–2022Led marketing through acquisition by WebMD; applied data science to retention and growth

External Roles

OrganizationRoleYearsStrategic impact
Not disclosed in LifeMD proxy filings

Fixed Compensation

No CMO-specific base salary, target bonus %, or actual bonus paid are disclosed; LifeMD’s executive compensation tables in the proxies cover the CEO and the other two most highly compensated executive officers (NEOs) at year-end, and Jessica is listed as an executive officer but not as an NEO .

Performance Compensation

LifeMD’s annual corporate bonus program (framework used for senior leadership; NEO payouts disclosed) emphasizes growth and operating leverage via three metrics and linear payout adjustment around targets.

MetricWeightThreshold (Payout rule)TargetMaximum (Payout rule + Discretion)2024 Actual PerformancePayout as % of Target (pre-Discretion)
Telehealth Net Revenue30%25% reduction to payout for every $1M below target$135–$145M25% increase per $1M above target; discretionary increase ≥$150M$158.4M 200%
Telehealth Cash Rebilling Revenue30%25% reduction to payout for every $1M below target$100–$108M25% increase per $1M above target; discretionary increase ≥$112M$119.8M 200%
Telehealth Adjusted EBITDA40%25% reduction to payout for every $1M below target$0–$7M25% increase per $1M above target; discretionary increase ≥$11M$7.4M 100%
Total100%160%

Notes:

  • Telehealth Net Revenue is gross telehealth revenue less discounts, returns, and rebates .
  • Telehealth Cash Rebilling Revenue excludes one-time patients and is calculated on a cash basis .
  • Telehealth Adjusted EBITDA excludes depreciation, amortization, accretion, financing transaction expense, extraordinary litigation costs, insurance acceptance and SOX readiness, acquisition and severance, and stock-based compensation; reconciliation provided in Appendix A .

Equity Ownership & Alignment

  • Beneficial ownership for Jessica is not individually disclosed; the security ownership table covers directors, nominees, and NEOs (and a group aggregate), and she is neither a director nor a disclosed NEO in 2024/2025 filings .
  • Anti-hedging: Directors, officers, and employees are prohibited from hedging transactions (e.g., prepaid forwards, swaps, collars, exchange funds) that offset declines in LifeMD stock value .
  • Option grant policy: Company states it does not currently grant stock options to employees or directors, reducing option-related repricing risks .

Employment Terms

  • Change-of-control: Under the equity plan, upon a “Sale Event,” all unvested Restricted Stock and RSUs become 100% vested (and options/SARs fully vest), with provisions for substitution or cash-out as applicable .
  • Broader governance policies: Insider Trading Policy filed with the 10-K and Anti-Hedging Policy apply across executives .

Performance & Track Record

Company-level context useful for assessing marketing impact alignment:

Metric202220232024
Total Shareholder Return ($)29.71 105.61 63.06
Net Loss ($USD thousands)(45,021) (17,839) (18,728)

Telehealth profitability trend:

Metric20232024
Telehealth Adjusted EBITDA ($USD)(5,244,576) 7,397,189

This framework (revenue and EBITDA focus) directly ties executive incentives to growth and operating leverage, which is typically influenced by marketing efficiency and retention cohorts .

Investment Implications

  • Pay-for-performance alignment: The bonus design weights Net Revenue and Cash Rebilling Revenue (60% combined) plus Adjusted EBITDA (40%), incentivizing sustainable growth and leverage; for a CMO, this framework indicates compensation sensitivity to marketing-driven cohort quality and retention economics even though her individual payouts are not disclosed .
  • Retention/M&A dynamics: Single-trigger full acceleration of equity upon a Sale Event can reduce retention post-transaction; however, anti-hedging policies help align ongoing exposure by limiting downside-protection trades .
  • Transparency gap: Lack of disclosed CMO-specific cash/equity terms, vesting schedules, and ownership limits the ability to quantify skin-in-the-game and potential near-term selling pressure; monitoring future proxies and any Form 4 filings is warranted .
  • Company risk backdrop: Reported material weaknesses in ITGCs and IPE/business process controls, and ongoing litigation costs, constitute governance and execution risk factors that may influence compensation discretion and retention strategies for senior executives, including marketing leadership .

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