Light & Wonder - Q4 2020
March 1, 2021
Transcript
Operator (participant)
Good afternoon. Welcome to Scientific Games' Fourth Quarter 2020 Results Conference Call. All participants will be in listen-only mode. Should you need assistance, please signal a conference specialist by pressing the star key followed by zero. After today's presentation, there'll be an opportunity to ask questions. Please note this event is being recorded. I would now like to turn the conference over to Jim Bombassei, the Vice President of Investor Relations. Go ahead.
Jim Bombassei (VP of Investor Relations)
Thank you, operator, and good afternoon, everyone. During today's call, we will discuss our fourth quarter and full year 2020 results and operating performance, followed by a question-and-answer period. With me this afternoon are Barry Cottle and Mike Eklund. Our call today will contain statements that include forward-looking statements under the Private Securities Litigation Reform Act of 1995. These statements involve risks and uncertainties that could cause actual results to differ materially from those discussed during the call. For information regarding these risks and uncertainties, please refer to our earnings release issued earlier this afternoon, the materials related to this call posted on our website, and our filings with the SEC. We will also discuss certain non-GAAP financial measures.
A description of each non-GAAP measure and a reconciliation of each non-GAAP measure to the most directly comparable GAAP measure can be found in our earnings press release, as well as in the Investors section of our website. As a reminder, this conference call is being recorded. A replay of this webcast and accompanying materials will be archived in the Investors section of our website at scientificgames.com. Also, supplemental reference slides are available on our investor relations website. These slides are meant to facilitate your review of the company's results and to be used as a reference document following the call, and now, let me turn the call over to Barry.
Barry Cottle (CEO)
Thanks, Jim. Good afternoon, everyone, and thank you for joining us. We are very pleased with our strong execution in the fourth quarter and the strategic and operational progress we're making across key areas of our business, and I'm immensely proud of our team and all we've accomplished together, especially in light of the pandemic. Looking ahead, we will continue to build on the strong foundations we laid in 2020. We are investing to grow while being disciplined as we manage our balance sheet and realign our cost base. Gaming is well positioned to rebound given the reopening, and we're seeing real momentum across our markets and the industry as a whole. We firmly believe our content and solutions will be key to our continued success. To that end, we're building a high-performing, winning culture that attracts and motivates the world's best talent.
Concurrently, we are conducting a strategic review with the board to determine how we can best optimize our portfolio, deleverage our business, and capitalize on key areas of growth. Our goal is simple and powerful: to deliver outsized returns to our shareholders by capitalizing on evolving industry and macroeconomic trends. The conversations continue to progress at a rapid pace, and while we're not ready to say anything yet, we're very encouraged by the progress we're making. Turning to the quarter, our improving results demonstrate continued strong execution across our diverse portfolio, even with headwinds from the COVID resurgence after the holidays. We delivered sequential improvement in overall company financial results, notably revenue and EBITDA, while for the full year, we achieved record results at lottery, SciPlay, and digital.
Our disciplined approach to cost and working capital management enabled us to deliver year-over-year growth in free cash flow in the quarter. We achieved free cash flow conversion of 23%. That's up nearly 600 basis points year-over-year. In addition, we paid down $100 million of debt during the quarter and have paid down an additional $100 million in February. Now for a quick review of our businesses. In gaming, we're seeing sequential improvement in all lines of business, with early successes in executing against our new global R&D and product roadmap strategy. As you may recall, we started by bringing great talent into the organization and then turned to reprioritizing our product roadmap to focus on the largest profit pools to capture share. We streamlined the product organization and have one centralized platform.
This includes moving to a centralized R&D structure, a reconfigured game design studio model, and global hardware and supply chain strategy. We are prioritizing our roadmap against the major segments of the market. Our best game designers are developing content targeting the key revenue pools, using data and analytics to inform market segmentation and game design. The first cabinet launched under this new strategy is Kascada, and the first game is Coin Combo. While it's early, we're seeing incredibly strong performance for both, with Kascada performing at two and a half times the zone average. We're encouraged by this early success. Another great sign is our improving competitive position in Eilers' Top 25 Game list. In the latest rankings, we had the number one share of top new games in both the premium ops category and the for-sale category.
We believe we will continue to see positive momentum in the premium segment of our game operations as we ramp up the Kascada install base, launch the Mural cabinet, and release great games like 88 Fortunes Emperor's Coins and Willy Wonka Dreamer of Dreams. And on cashless, we're really excited to announce today a groundbreaking cross-licensing agreement with IGT on cashless gaming IP. Scientific Games and IGT are the leaders in this space with our patents and technology, and combined with our last mile systems footprint of over five hundred thousand interconnected slots, this provides operators with an efficient way to access the most compelling portfolio of cashless technologies to provide to their customers. We believe these initial successes and momentum we're seeing represents a validation of the broader strategy and operating structure that our new gaming team has implemented.
A focused approach, leveraging a single platform, deploying worldwide cabinets, and using our best game designers to target the biggest profit pools. This enables us to put more great games on our cabinets, enhancing their lifetime value for Scientific Games, our customers, and our players. In short, we're encouraged by this early momentum, and we look forward to the continued rollout of the gaming product roadmap. In lottery, we achieved record full-year results despite COVID, driven by instant game sales, record technology product delivery, and record iLottery sales. We continue to see strong industry trends in domestic instant game sales, where we are the clear market leader. We are encouraged by our unique value proposition to our customers in modernizing the industry and growing lottery beneficiary proceeds, including global growth with Scientific Games Enhanced Partnership instant game services, or SGEP, and innovative retail and digital products.
This is a resilient business that has grown 19 out of the last 20 years, including through two financial crises and COVID. That pattern held true in fourth quarter, with revenue increasing 10% and AEBITDA increasing 7%. Growth in instant games in the quarter benefited from an increased mix of contracts in SGEP, as well as retail solutions in iLottery. In 2020, U.S. lotteries using SGEP experienced 17% growth in instant game retail sales versus industry growth of 10%. All thirteen SGEP U.S. state lottery customers experienced record instant game sales for fiscal 2020. We also achieved an all-time record in 2020 with our most ever retail solutions point-of-sale product delivery. In terms of iLottery, COVID has accelerated interest by states, and we're well positioned for the U.S. expansion, given our success in Pennsylvania.
Our flagship Pennsylvania program saw Q4 wagers grow by 39% year-over-year, while full year growth was 67%. In 2020, Pennsylvania became the fastest iLottery program in North America to reach $1 billion in sales, despite also being the most competitive casino iGaming market in the U.S., and we anticipate that over the next couple years, at least 10 additional states in the U.S. will authorize iLottery. Now, turning to SciPlay. We are excited about the performance and path forward, having achieved record results in 2020, and with the expansion into the $20 billion casual game market this year. For the full year, revenue climbed 25%, and AEBITDA grew 55%. The fourth quarter saw continued strength, with top line growth of 30% and bottom line growth of 41%.
SciPlay achieved their goal with both the quarter and the year exceeding market growth. The basis for this growth was our payer focus and live ops strategy, where we achieved records across all key metrics. We continue to innovate and drive engagement across our social casino portfolio, with payer conversion achieving an all-time high of 7.8%, while both monthly paying users and average monthly revenue per user were above pre-COVID levels. We couldn't be more excited about SciPlay's opportunity as they enter the casual gaming space this year with solitaire Pets Adventure. With the casual gaming total addressable market in excess of $20 billion, we see great opportunity to drive long-term growth.
With our Come2Play acquisition and solitaire Pets Adventure, we not only purchased a simple monetization game based on one of the most popular card games in the world, but we also acquired a great team based in Tel Aviv and Kiev that we can leverage. We see great potential to plug solitaire Pets Adventure into SciPlay's machine, their data analytics, their live ops, and their marketing expertise to drive monetization and engagement. We've achieved success with this strategy with bingo Showdown, where we were able to triple run rate revenues within the first year. Now moving to our iGaming and sports businesses. Momentum continues to build with recent state launches in Michigan and Virginia, and as more US states legalize. Internationally, our platform continues to power the number one leading operators in the UK and Europe for both iGaming and sports betting.
We've been able to achieve this success by bringing together the largest high-quality offerings of must-have content in the space, from in-house and third-party studios. We now have over 2,800 games on our platform, an increase of 30% since 2019, and our games are ranked among the best in the world. The number of game rounds played through our OGS platform increased 38% to over 34 billion in 2020, and we have enhanced this offering by entering into deals with 45 studios for third-party content. This stacks up as one of the broadest offerings of both original and third-party content in the industry.
We remain a leader in iGaming in New Jersey, with over 30% market share in an intensely competitive market, and we've launched to a very promising initial result in Michigan. One of our biggest assets and keys to our digital success is leveraging our rich library of IP from our land-based gaming business. This includes titles like 88 Fortunes, Rainbow Riches, Jin Ji Bao Xi, and Monopoly, where we have added original digital innovation to these iconic franchises. Our Scientific Games IP outperforms in terms of engaging players and driving GGR. In fact, Rush Street Interactive noted in the first weekend of online gaming in Michigan, that 88 Fortunes was their most popular slot game, generating 10% of their total handle.
Looking ahead, we see tremendous opportunity for our iGaming business as we continue to grow our footprint, as more U.S. states legalize iGaming, and as we continue to expand internationally. In our sports betting business, we're one of the leading global providers of B2B services, and we're well-positioned to benefit from the broader market trends. We're growing through expanding into new states and territories, signing new deals, building out our pipeline, and expanding our services through our get and grow strategy, and we've been benefiting from all four. There's increasing momentum to legalize sports betting in the U.S., with estimates that up to a dozen states could legalize online sports betting this year alone, in addition to the twenty-five that have already done so.
In 2020, we renewed or signed a number of deals, including with Hard Rock, Wynn Resorts, Golden Nugget, and the Flutter brands, which includes FanDuel, SkyBet, Paddy Power, and Betfair. We've grown from three U.S. sports books in 2018 to 17 at 2020 with a strong pipeline of additional sports book deployments in the U.S. in 2021. This includes partnering with FanDuel in December in West Virginia, and in last week in Colorado, utilizing our OpenBet betting engine. Over the course of 2021, we will be rolling out our betting engine on FanDuel in the remaining U.S. states they operate in. This success has been driven by our offering, providing customers with the broadest and most flexible set of tech solutions in the industry.
Our tech stack demonstrated its reliability in the NFL championship game this year, performing flawlessly throughout, while offering more markets than any other competitor or in-house platform. And now, let me turn the call over to Mike to speak to the financial results.
Michael Eklund (CFO)
Great, and thanks, Barry, and good afternoon, everyone. It's good to be back with all of you again today. I hope all of you are keeping well. Before I jump into the financials today, let me just quickly say that I could not be more aligned with Barry's comments. As Barry and I continue to talk a lot about the business, we genuinely agree we have a real opportunity in front of us here at Scientific Games to deliver value to our customers, value to our players, value to our global team members, and value to our shareholders. We, Barry and I, and all the teams around the world are working hard, sometimes it feels like at a breakneck pace, to position Scientific Games for the future.
I'm eight months into my new role now, and I continue to be extraordinarily impressed with the talent and the caliber of our global team members and the leadership team, and more importantly, how they've all performed in a very difficult macroeconomic environment. It's been extraordinarily impressive to watch, and frankly, I'm humbled by it. There is a real sense of energy and optimism at the company, despite COVID, and it's growing daily. With that, let me turn to the quarter results. We continue to execute at a high level, both operationally and from a balance sheet and cash management standpoint. There are four key things I would like to highlight for you all today. First, we delivered sequential improvement in revenue and AEBITDA, despite continued closures and restrictions. We delivered record full-year revenues at Lottery, SciPlay, and Digital, while Gaming improved sequentially once again.
All of our teams around the world have been working hard at optimizing their businesses, regardless of the economic environment, and executing on what is in their control, and they're doing a great job at it. Second, the teams continue to do a great job managing the balance sheet and working capital, delivering another strong quarter of free cash flow. We generated $72 million of free cash flow, which is a $20 million improvement from the prior year fourth quarter. Third, we continued to deliver on our commitment to deleverage, paying down $111 million on the revolver back in early Q4, and making an additional $100 million revolver payment last month. Broadly speaking, we remain focused on taking the necessary steps to deleverage our balance sheet, and will continue to do so. And fourth, we continue to be diligent in managing our cost base.
As previously discussed, we took steps back in the second quarter to reduce our operational cost and our capital cost by $150 million, at the time, as a short-term measure, given the impact of COVID. Since then, we now believe $50 million of those cost savings will be permanent, and they were largely achieved by our gaming leadership team as they took the appropriate steps to realign our gaming BUs to a global operating model. Their focus was on, appropriately, non-revenue generating expenses like SG&A, while at the same time, making the necessary investments in R&D as they implement their new strategy and their new product roadmap. For 2021, we are targeting another $50 million of permanent cost savings. All of you should look at that as on a run rate basis exiting 2021.
The savings will come in areas like production and general procurement, reducing our facilities footprint, and through implementing technology upgrades and unifying our systems, which will result in process and organizational simplification. We have already put in place the various work streams and governance to deliver on these savings, while at the same time, continuing to invest in our growing business. We will update you on our progress over the course of the year and keep you informed. Now, let's turn to the quarterly business unit results. Starting with gaming. Gaming improved sequentially across all lines of business, with fourth quarter revenues up 24% versus the third quarter, keeping in mind, we did see restrictions and closures loosened in October, only to tighten again in November and December as COVID cases spiked once again.
Looking at the year-over-year results, the fourth quarter declined versus 2019, with revenue down 36% and AEBITDA down 50%. Also to note, there were no major openings or expansions in the quarter, and we are seeing strong year-over-year growth in coin in at our gaming operations segment, where we had about 70% of the North American installed base active in the fourth quarter. Looking ahead, gaming results in the first quarter will continue to be impacted by closures and restrictions across the UK, Europe, and Asia, as well as by an overall slower recovery in our tables business. We do anticipate, however, performance improving starting in the second quarter as the vaccine becomes more widely distributed and restrictions and closures ease. At Lottery, the business continues to be resilient, with 10% revenue growth in the quarter and 7% AEBITDA growth.
Lottery's key initiatives like SGEP, the Retail Solutions and iLottery, all help to drive top line growth. Our new printing press in Leeds is now online as well, which will allow us to increase capacity for our customers and provide new print technologies, which will help improve customer profits. SciPlay also delivered record full year results, with revenue up 25% and AEBITDA up 55%. For the fourth quarter, they grew revenue 30% and AEBITDA 41%. Again, very nice productivity. The evergreen nature of our games and our live ops strategy drove improved payer monetization and above market growth for both the fourth quarter and for the full year of twenty twenty. Now, turning to digital. For the full year, revenues grew 8%, while AEBITDA increased 40%. Again, nice productivity by the teams in digital around the world.
The team achieved again, record results for the full year. These results were driven by customer renewals and new deal wins, which have grown in the pipeline of sports books, which we will be deploying over the course of 2021. The improvement in AEBITDA margin was driven by these sports book renewals, as well as short-term austerity measures resulting from COVID over the course of 2021. Sorry, 2020. As we discussed last quarter, our current sports business is principally international, which is more of a services and time and materials model. This model tends to cause some lumpiness in quarter-over-quarter revenue related to Wynn we deliver the end solutions and the associated licensing into the marketplace. While the timing impact benefited us in the third quarter, it created a more difficult comparison for us in the fourth quarter.
Additionally, from an expense standpoint, the fourth quarter was impacted by increased spending, but related to upcoming sports book deployments across the U.S. Now, let's turn to debt, balance sheet management, and free cash flow. We continue to be focused on deleveraging and maximizing our free cash flow, which includes aggressively managing working capital. We ended the year with $8.4 billion of net debt, a $200 million improvement versus 2019 ending debt of $8.6 billion. Again, very solid progress against a tough macroeconomic backdrop. Our weighted average cost of debt at year-end was approximately 5%, down from 5.8% exiting 2019. The lower rate was due to a combination of LIBOR rates declining over the course of 2020, along with the refinancing of our $2.2 billion of 10% notes.
In terms of the maturity profile, we don't have any debt that matures until 2024. Also noteworthy, we ended the year with approximately $1.3 billion of liquidity, a $363 million improvement from year-end 2019. Finally, let's turn to free cash flow. We generated $72 million of free cash flow from the quarter and $186 million for the full year. Our free cash flow conversion was approximately 23% for the year, which compares to approximately 18% in 2019, an improvement of nearly 600 basis points year-over-year. Our improved free cash flow conversion, which was principally driven by a $230 million improvement in working capital, lower capital expenditures, and lower cash interest.
Capital expenditures for 2020 ended at $190 million, down $95 million versus last year, and below our 3Q guidance of $210-$225 million. Our cash interest payments improved $78 million year over year as a result of our lower average cost of debt. Wrapping up today on my prepared comments, let me just recap some of the things that we tend to be really excited about here at Scientific Games as we build for the future. One, we are building a high-performing winning culture, and we are focused on delivering results. We have improved productivity with both sequential improvement in AEBITDA and a higher free cash flow conversion, despite the resurgence of COVID. We have a healthier balance sheet and have delevered despite a difficult economic backdrop.
We are continuing to develop great content, and we will continue to invest and expand in the fastest growing parts of the market. We have an enhanced management team and an enhanced board focused on the long term, which is awesome to see, and we continue to be in the middle of our ongoing strategic review of growth-enhancing opportunities to determine the best path forward to most effectively unlock the value of Scientific Games, and we're doing that at a fast pace and in a nice clip. All in all, that's why I'm pleased with our progress, that's why our team members are pleased with our progress, and that's why we, as a global Scientific Games organization, are excited to unlock the value of one Scientific Games while delivering long-term value for our players, our customers, our employees, and our shareholders.
With that, we are happy to take your questions. Operator, can you please open the line?
Operator (participant)
... We will now begin the question-and-answer session. To ask a question, you may press star then one on your touchtone phone. If you're using a speakerphone, please pick up your handset before pressing the key. To withdraw your question, please press star then two. Please limit yourself to one question and one follow-up. At this time, we will pause momentarily to assemble our roster. Our first question is from John DeCree from Union Gaming. Go ahead.
John DeCree (Analyst)
Good afternoon, everyone. Congratulations on such success in such a challenging year operationally, so wanted to congratulate you, Barry and Michael, first, and then, Barry, if I could ask my first question, big picture on the gaming strategy, the new team and kind of operational changes you've made. I think in your prepared remarks, you've talked about some of the maybe early results or early products from that new team and new changes. I was wondering if you could talk a little bit about how we should think about the gaming turnaround going forward, and things we should look for or proof points along the way to get a sense of, you know, how things are going, how things are progressing, and how that turnaround is going.
Barry Cottle (CEO)
Okay. Thank, thanks, John. Really appreciate that. Yeah, so essentially, we're early in the journey, but we're already starting to see progress in the market from the incredible effort that Matt and his team have accomplished coming into gaming, just honestly, about a year ago. It's somewhat obviously covered up with COVID, and, you know, measured against that, but it's exciting because we're positioned nicely as the recovery continues. So if you look under the hood, what Matt and team did over this past year is they took $50 million out of permanent cost out of the business, mostly in SG&A, and reinvested a portion in R&D.
Really, you know, driving, you know, the focus on building great games, bringing in some of the industry's top talent, and revamping the entire roadmap and approach to R&D to target the highest profit pools. They then streamlined our cabinet and our game dev to increase the ROI on our R&D spend. Now, we're starting to see the early signs of this effort in the latter part of 2020 and into 2021. So if you look at it on a quarter-by-quarter basis, we had quarter-on-quarter growth in the premium game ops, which is, again, our top profit pool target in the space today. We grew from you know, Q2 to Q3 to Q4. And if you look for Eilers, we have the highest % of top new games in game ops and sales.
We also see our active fleet growing at, you know, about 70% in Q4 and 80% plus in Q1, and our yields are up year-over-year. This is driven by the first products coming out of this group, Kascada, which has a 2.5-zone performance, and Coin Combo, which has a 3X performance, and we actually have, you know, incredible roadmap going through the end of the year, with an amazing cabinet in Mural and two excellent games that follow these, that follows these up. So all in all, John, I, I'm extremely pleased with where we are. I look out on the field, and I see we have an all-star team, we have the right game plan in place, and we're scoring runs in the early innings.
You know, obviously, the game ain't over, but, you know, I certainly like our chances.
John DeCree (Analyst)
Barry, just a quick follow-up, so Kascada is live today. It has launched, and Mural is another cabinet we'll launch later this year. Is that correct?
Barry Cottle (CEO)
That's correct. Yeah, Kascada is out in the marketplace today. It's currently performing well. And then if you look at our presentation deck, you'll see Mural as well launching in the marketplace. These are going at the heart of the gaming market, North America game ops, and ultimately sales as well, and they've got really great products, games set up that we're launching with. Mural and you saw Coin Combo and Monopoly come out with Kascada, and for Mural, you have our Willy Wonka and our 88 Fortunes product coming out on that, and the products and the games look fantastic.
John DeCree (Analyst)
Thanks, Barry. Mike, if I...
Operator (participant)
I'm afraid we lost you. The next question... Oh, you- the next question is from-
Barry Cottle (CEO)
John
Operator (participant)
Oh, you want me to go back to John?
Barry Cottle (CEO)
Yeah, can you open up John's line again, please? I think we got cut off there. Thank you.
Operator (participant)
Okay, go ahead.
John DeCree (Analyst)
My apologies, guys. So just quickly, Michael, I was gonna ask about the working capital improvement in the quarter. If you could unpack some of those improvements, and if you could give us any insight as to, you know, what is sustainable for 2021, and how we should think about working capital for this coming year.
Michael Eklund (CFO)
John, I promise I didn't tell Jim to cut you off there because you were gonna ask me a question. Good, good to talk to you. I appreciate you asking about working capital. You know, for us, working capital, free cash flow is becoming just a mantra for us within the organization. Cash is king, as we say it internally a lot lately. Really does drive a lot of shareholder value, and we're focused on it as a result. We're extraordinarily pleased with the progress the team made last year, obviously, with the results we put on the board. $72 million of free cash flow in Q4, $186 million for the full year. We're really, really proud of the free cash flow conversion.
... 23% dropping through to the bottom line from AEBITDA, up 600 basis points year-over-year. We talked a lot about it in Q2, Q3. Working capital actually had a $230 million improvement in working capital year-over-year, just by going after all the working capital accounts, DSO, DPO, DSI, and just the normal hygiene you put around that. The treasury teams did a great job with their cost of debt, took our cost of debt down from 5.8% last year to 5%, freed up $78 million. And then all of that kind of landed with this $1.3 billion of liquidity that we're certainly happy with as well, up $363 million year-over-year. Going forward, it's going to continue to be a top priority.
Obviously, we're just going to continue to pull all the levers that we've been pulling this year. It won't be any one thing, it's going to be a lot of small things, just like it was this year. We'll continue to focus on free cash flow, continue to focus on liquidity, continue to focus on the cost of capital. We're obviously going to modulate our CapEx with the demand from our customers. As they know more, we'll know more, and we'll turn that number up or down as the year goes, and then a whole lot of focus, as you heard us talk about in the prepared remarks on operational excellence and the cost impact that comes out of that, $50 million last year, another $50 million on a run rate basis exiting this year.
All of that, and then you get gaming, you know, kind of Q2, Q3, Q4, starting to recover, and you get the really good kind of cash flow back in the business, which comes from AEBITDA growth out of our gaming business. We're pretty, pretty bullish about the prospects here, and we're going to stay focused on it. And again, you know, that, as we call it, that's rocket fuel to give the teams to invest in all the growth opportunities, all the new products, all the right content for their market, so they can continue to win wherever they play. And so we're pretty bullish on our working capital work, pleased with the work the team has done so far, and it'll continue to be a top focus for us going forward. Operator, we'll take our next question.
Operator (participant)
Our next question is from Barry Jonas from Truist Securities. Go ahead.
Barry Jonas (Analyst)
Hey, guys. I wanted to start with a question on cashless gaming. Can you talk about the strategy behind doing a cross-licensing agreement with IGT? And just any further thoughts about the wider market opportunity? Thanks.
Barry Cottle (CEO)
Thanks, Barry. Let me just make sure I get the second question right. So you asked about cashless on the first, and what was the second?
Barry Jonas (Analyst)
Oh, just any further thoughts about how big the market opportunity could be for cashless?
Barry Cottle (CEO)
Okay, got it. Okay, thanks. So first of all, thanks for asking. Obviously, we're extremely excited around this morning's announcement. The cross-licensing agreement enables us to provide casino operators with access to the gaming industry's most compelling portfolio of cashless gaming and IP technologies. This is something we've been working on for years. We've built a huge, comprehensive set of patents and technologies in the space. So when we combine that with IGT, that enables us to basically deploy the best solution. With you know, with all the technologies and IP that comes into this pool, we can build a seamless cashless solution from our customers. And we've actually built a product, obviously, and it, it's out in market now with the Seminoles.
There's really three key pieces of this, if you got to think about it. One is, it's really essentially an extension of the systems business. So we have the IP and technology, we have the product and solution that solves the last mile, and by the way, we have a systems business, and by being the leading systems provider with, you know, at over 525,000 interconnected slot footprint, we have a really large addressable market to go out and attack this. You know, the revenue model obviously is going to be a hybrid of recurring and non-recurring elements, as we put, you know, as we continue to roll this out into the marketplace, and then obviously, we have the pool to license as well.
Barry Jonas (Analyst)
Got it, and then just maybe another question on gaming and product sales. As you speak to customers about 2021, what, you know, how do you see the outlook? On one hand, we're hearing about lingering COVID concerns, potential for smaller slot floors. On the other hand, we've got the vaccine, and it seems like operators are more focused on that gaming VIP player who maybe is a little more discerning on new slot products. Just would love to hear what you think the outlook is this year.
Barry Cottle (CEO)
Yeah, look, it's fluid, clearly. So, you know, we don't want to speculate, you know, too much on that, you know, future macro environment trend. But I got to tell you what we're seeing, or I should say we aren't seeing this in our near-term trends. Now, I obviously have to qualify that, and as you guys know, our customers are mainly the tribal regionals, which is 95% of our business, and 80% of their revenue is slots. So it's, you know, very important, you know, business that, you know, for these folks that they lean into, particularly as other pieces of their business, like bars, lounges, and restaurants, also get impacted by COVID. But we're seeing, you know, some sequential improvement, so Q2 to Q3 to Q4, and, you know, across the board.
And, you know, that shows up in our premium ops, you know, game ops trends. You know, our game sales have continued to improve, even in the context of the holiday, you know, resurgence of COVID. And we're seeing it in our percent fleet loss, as we mentioned before, from 70 now, even into, you know, 80% in the Q1 range, with yields continuing to grow. And then, obviously, of that set-...
We feel really confident with our roadmap, as we're starting to see our new products from this team come out in the marketplace with the highest percentage of top new premium and WAP games in the marketplace per Eilers, and the new products that I mentioned, which, you know, I think the one thing to think about is, you know, as this thing continues to move, players, you know, go to casinos to play exciting new games, and, you know, so we really believe in value and invest in great content. That's always been the case, and we're optimistic that it will continue, and so as this continues to recover, we're gonna focus on, you know, building those products because, you know, having those new products in the marketplace is what creates the excitement for the operators.
Barry Jonas (Analyst)
Great. Thanks so much, Barry.
Operator (participant)
Our next question is from Chad Beynon from Macquarie. Go ahead.
Chad Beynon (Analyst)
Hi, good afternoon. Thanks for taking my question. I wanted to start with digital. Barry, you touched on, I guess, high level on the iGaming, the OGS, and the content side versus sports betting, the OpenBet opportunities. It sounds like the iGaming may actually be as good, if not better, of an opportunity, given your share in New Jersey and, and what you alluded to in Michigan, and more so if, if more states legalize. But I wanted to get your kind of high level in terms of how you're thinking about these segments long term, maybe just some additional color in terms of your successes and how you're thinking about the business going forward.
Barry Cottle (CEO)
Absolutely. Yeah, look, we are very bullish on iGaming for several reasons. First, as you mentioned, look, first of all, the 2020 was actually a record year for it, so we're coming off a record year, and we believe, you know, we're well positioned for 2021. As you mentioned, part of it is just growth driven by the macro environment. You know, there's new markets, new states that are starting to legalize. It's behind sports betting. You know, there's not as many legalized states, but it is becoming a fast follower, and we're seeing in the new markets, like Pennsylvania or Michigan, light up, you know, there's really strong demand there. And we're sitting nice because we actually have the leading product in the marketplace. We have the leading PAM out there today.
We have what we call OGS, but it's essentially our Netflix of games, right? It's you know we service you know 140 operators on one end, and then you know 2,800 games on the other end that we bring together third-party content, that we then anchor with our own content inside that you know the killer IP. We mentioned, I think, in the script, you know 88 Fortunes leading you know the Michigan market. So we have you know just really great content, really great distribution, just waiting for these markets to you know continue to roll out. And you know it's a business where it's you know our content reaches the players. It's must-have content, and so it gets widely distributed by all the operators in the marketplace today.
So, yeah, it's a real strong business that we're very bullish on. And as we're continuing to expand internationally, we're just, you know, setting ourselves up for the United States as that's moving, and as we all know, kind of moving a little faster due to the, you know, the COVID stimulus.
Chad Beynon (Analyst)
Great, and then I wanna touch on another growth industry and growth driver for you guys, iLottery. There's some questions around if it is additive to iGaming. Both iLottery and iGaming are offered in Pennsylvania, and I think you highlighted, you know, pretty strong results in iLottery, so can you just confirm that, you know, this continues to be a good growth driver for you guys and then for the state, and is that what gives you confidence that more states will look to legalize in the future? Thanks.
Barry Cottle (CEO)
Yes, absolutely. So I'll talk specifically about Pennsylvania and then, and maybe pull it up, you know, to talk a little bit more broadly about our iLottery offering. You know, to your point, the Pennsylvania Lottery actually had, you know, both the instant tickets out of retail and digital both grew year-over-year, in the same year, in a year where iGaming also launched in Pennsylvania. And so it... You know, what we see is that the market, the overall market, is growing and, and all boats are rising with that. We're super excited about it because, we're already the global iLottery leader today. We provide platforms and digital content to 20 lotteries globally, and in 2020 alone, we launched iLottery with Canada, Germany, Hungary, and Turkey.
We think the U.S. states potentially an additional 10 states will adopt iLottery over the next couple years. If you think about it from where we sit, we have very strong, you know, relationships with our lottery partners today, and, you know, across a comprehensive set of services today, and we have the most successful iLottery launch in North America, the first program to reach $1 billion in sales. So we got a great product in iLottery, and we have a really strong, you know, relationships with our customers, and so we, you know, we're bullish on iLottery, and feel like we're really set up to win there.
Chad Beynon (Analyst)
Thanks, Barry. Appreciate it.
Operator (participant)
Our next question is from David Katz from Jefferies. Go ahead.
David Katz (Analyst)
Afternoon, everyone.
... I appreciate the results and, congrats on it. When we think about the process of getting leverage lower, over you know an extended period of time, is you know are you sort of contemplating sort of broader you know bigger strategies for taking bigger bites, I suppose, is what I'm you know getting at? It certainly is commendable to generate free cash flow in this environment, but you know are there ways to maybe get the leverage down faster?
Barry Cottle (CEO)
Very much appreciate the question, and clearly, as you, and I thank you for acknowledging, by the way, the operational success that we've been having. You know, as we mentioned before, we're not going to go into the specifics today, on the incredible strategic work that we're doing with the board. What I can say is we've been very busy, with very productive, you know, discussions with the board on that strategy, that's gonna focus on setting Scientific Games up to be a high growth company, focused on maximizing Scientific Games shareholder value, and focused on delivering. When we have something to share, we really look forward to doing so with you.
David Katz (Analyst)
I, I appreciate that, and I hope you don't mind me asking. My second, you know, question is around the digital aspects of the business. There is an awful lot of capability in there from, you know, social sports to, you know, real money. Are there certain capabilities or, you know, other ways to increase the positioning strategically, right, within, you know, those digital businesses? Any, you know, posture on M&A or tuck-ins or any of those sorts of things that could, you know, help that positioning?
Barry Cottle (CEO)
We're constantly looking out in the marketplace for, you know, product, you know, gaps in our product portfolio, excuse me, and things of that nature. You know, obviously, in the digital and sports betting space, we made a big bet several years ago with NYX and OpenBet. And so we've got a fairly comprehensive product offering today, but we're constantly looking out there for talent or for, you know, portfolio gaps. So, we don't sleep at night. We're always looking to grow and be aggressive.
David Katz (Analyst)
Me neither. Thanks very much. Congrats on the quarter.
Barry Cottle (CEO)
Thank you.
Operator (participant)
Our next question is from Jeff Stantial from Stifel. Go ahead.
Jeffrey Stantial (Analyst)
Hey, great afternoon, everyone. Thanks for taking my questions. So I wanna-
Barry Cottle (CEO)
Operator, we lost Jeff. Hey, Jeff, sorry, we lost you there. Can you just restart your question?
Jeffrey Stantial (Analyst)
Yeah, I wanted to start on the gaming business, and specifically as, you know, as line of sight into the vaccine rollout and full herd immunity, you know, continues to improve each day. Just curious, have you noticed any changes in customer tone regarding capital budgets? And specifically, just wondering at what point we could start to see an inflection there.
Barry Cottle (CEO)
You know, basically, as you know, as we mentioned before, right now, we're, you know, with the customer base that we have, which is at, you know, the tribal regional, which is 95% of our base, and the near-term trends, we're continuing to see sequential improvement.
Jeffrey Stantial (Analyst)
Okay, great. That's helpful, and then just switching gears here over to SciPlay, and I'm sure we'll get more color here, you know, on the call after this, but just wanted to get your updated high level thoughts while I have you. I'm just curious, how do you see the market opportunity as you expand into the casual game genre, playing out for you guys, and how do you plan to compete versus the current players there? And that's all for me. Thanks.
Barry Cottle (CEO)
Okay, great. Great question. Look, I think it's an incredibly smart move. Number one, we're, you know, it's an opportunity to expand in the $20 billion casual game genre, in which there's a lot of winners. And if you ... And we have the right playbook to enter that casual space. So if you think about it, slots is a compelling, simple core loop, and solitaire is a simple core loop. And so what we were looking for in the casual space is games and teams that know how to build, you know, understand that genre, that simple core loop with evergreen, that's also evergreen, and then plug them into the machine that the analytics, the live ops, the UA, and monetization machines that SciPlay has.
The great thing is, we have the, you know, there's a playbook there of entering into that piece of casual, and one that we've actually done before. If you think about it, bingo is a multi-card, simple loop game as well, very different than slots, that we plugged in, and we were able to 3x the revenue run rate within a year. We think it's something we've done before, and it's a smart move to enter that much larger TAM.
Jeffrey Stantial (Analyst)
Great, thanks. Appreciate all the color and congrats on a strong quarter.
Barry Cottle (CEO)
Thank you. Operator, we have time for one more question.
Operator (participant)
Okay, our last question is from Ryan Sigdahl from Craig-Hallum. Go ahead.
David Katz (Analyst)
Great. Thanks, Michael. Barry, congrats on the operational improvements, and very good to hear on the encouraging progress on the strategic assessment process. Just wanna jump into digital quick. So-
Ryan Sigdahl (Analyst)
... You know, congrats on the uninterrupted performance during the Super Bowl. You know, one of your main competitors there had notable outages, which were fairly high profile across a number of operators. But curious if this has resulted in any new customer opportunities for you guys, and then maybe share, you know, learnings that you guys have had over the years, you know, how you fine-tune the tech in the UK to bring it here basically to execute so well?
Barry Cottle (CEO)
Yeah, absolutely. Great question. I'll actually reverse it and start at the start of your first question. So, what we have found over the years and decades of actually running sports betting through Europe is that you have to be reliable, stable, and provide a customizable solution to operators so that they can compete in the marketplace. You can't fall down, and, but you also have to give them the flexibility to, you know, create an offering that, you know, helps allows themselves to differentiate. And we've been able to do that with OpenBet, basically, over years and years in the U.K. And, you know, we got through the Super Bowl unscathed, but before that, we got through the Melbourne Cup, we got through the Grand National in the U.K.
And so the Super Bowl is just yet another example of years of time-tested tech that's in the market today. We actually see, by the way, you know, our U.K., you know, market share continuing to grow, as operators want the systems integrate the best core elements of their tech solution in order to have the best product in the marketplace. And so we just keep. You know, our mentality is, you know, build the best product and it will win over time, right? And what we're seeing in terms of going back to your first question in terms of growth, we believe that we still have. There's still a ton of macro and market factors that are driving growth for us.
Number one is new markets and states are continuing to light up as COVID is driving continued interest to legalize. We have new deals that are coming from everywhere from European and providers coming over to the marketplace. As new states light up, there's regional players there. There's also players that have already made a short-term decision to get into market with a tech solution and switch over to our solution. We've seen several of those that we just recently launched. So new deals. And then behind that, quite frankly, for 2021, we've got new deployments for deals we've already done, right? You know, FanDuel continues to expand when Golden Nugget, et cetera. Our goal is to deploy throughout FanDuel throughout 2021.
And so I believe we said we went from three to 17 deployments from 2018 to 2020. You know, we should come close to doubling that in 2021. So we've got set, you know, we have a lot of great growth just in, you know, as kind of sports betting marches, you know, throughout the United States. And then lastly, our new products. We continue to launch new products. An example of one that... We offer an accordion of, like, anything that you want, but you can take as little as you want as well. And we continue to launch new products into our offering, like a bet building, you know, capability, et cetera.
And so there's just things like that that, you know, as we continue to attack it, we grow the market.
Ryan Sigdahl (Analyst)
Great. One quick follow-up just on the IGT cashless. Is that to go to market in a joint operational fashion there, or are you sharing tech, and then you're each going your own separate ways to win customers and monetize that?
Barry Cottle (CEO)
It's the latter. We're pooling the IP, but the solution is really, you know, is driven out of an extension of your systems business, you know, providing that, you know, cashless last mile. And so, you know, we have our solution, actually, as I mentioned before, in the market. But by pooling the IP between ourselves and IGT, which we both have very comprehensive IP, we're able to actually create a solution that is really best in market, as seamless as possible for the player, and that's super, super important today.
Ryan Sigdahl (Analyst)
Thanks. Good luck, guys.
Barry Cottle (CEO)
Thank you.
Operator (participant)
This concludes our question-and-answer session. I would like to turn the conference back over to Barry Cottle for closing remarks. Go ahead.
Barry Cottle (CEO)
Thanks, everyone, for joining us for today's call. We are all very excited at Scientific Games about the path forward. There's a new sense of energy and optimism at the company as we looked at how we can best optimize our portfolio, deleverage our business, and capitalize on the key areas of growth in order to deliver outsized returns for our shareholders. We are excited to update you on our progress in the coming quarters as we look to unlock the value of Scientific Games. Thank you for your support.
Jim Bombassei (VP of Investor Relations)
Thank you, everyone.
Operator (participant)
The conference has now-
Jim Bombassei (VP of Investor Relations)
I say thank you, everyone, and we'll be available after the call to take any further questions.
Operator (participant)
The conference has now concluded. Thank you for attending today's presentation. You may now disconnect.
