Linda Jojo
Norwegian Cruise Line HoldingsAbout Linda P. Jojo
Linda P. Jojo was appointed to Norwegian Cruise Line Holdings Ltd.’s Board as an independent director effective May 7, 2025, and serves on the Technology, Environmental, Safety and Security (TESS) Committee. She brings 30+ years of leadership in IT, cybersecurity, digital transformation, and customer operations, most recently as EVP and Chief Customer Officer at United Airlines Holdings. Jojo holds a B.S. in Computer Science and an M.S. in Industrial Engineering from Rensselaer Polytechnic Institute .
Past Roles
| Organization | Role | Tenure | Committees/Impact |
|---|---|---|---|
| United Airlines Holdings, Inc. | EVP & Chief Customer Officer; previously EVP Technology & Chief Digital Officer; EVP & CIO | Various 2014–2024 (roles across technology and customer operations) | Led customer operations, service innovation, and major modernization; positioned technology as a growth driver |
| Rogers Communications; Energy Future Holdings; Flowserve Corporation; General Electric Company | Senior technology and operational leadership roles | Prior to United | Led enterprise-wide technology and operations across multiple industries |
External Roles
| Organization | Role | Public/Private | Notes |
|---|---|---|---|
| Exelon Corporation (NASDAQ: EXC) | Director | Public | Current public company board service |
| Federal Reserve Bank of Chicago | Director/Board member | Public sector | Current board service (not a public company) |
| Hero Digital LLC | Director | Private | Current private company board service |
Board Governance
- Independence: The Board determined Jojo qualifies as an independent director under SEC and NYSE rules .
- Committee assignment: Member, TESS Committee, which oversees sustainability, environmental/climate, human capital, technology (including AI), cyber/privacy, safety and security risk oversight .
- Board-wide attendance and engagement: In 2024 there were 4 Board meetings; each director attended >75% of Board/committee meetings; independent directors held 4 executive sessions without management; all then-current directors attended the 2024 AGM .
- Overboarding policy: Directors limited to ≤5 public company boards; audit committee members have additional limits; compliance monitored and currently in compliance Board-wide .
- Hedging/pledging: Directors prohibited from hedging, short-selling, or pledging Company stock; margining Company securities is prohibited .
- Say-on-pay signal: Shareholder support improved to ~89.25% in June 2024, reflecting governance and compensation reforms .
Fixed Compensation
| Component | Amount / Terms | Source |
|---|---|---|
| Annual cash retainer | $100,000 (paid quarterly) | |
| TESS Committee member retainer | $20,000 (paid quarterly) | |
| Annual director RSU award | $200,000 grant-value each first business day of the year; vests the first business day of the following year | |
| 2025 pro-rated RSU | Pro-rated RSU granted for 2025 at appointment | |
| Optional retainer in RSUs | Beginning in 2026, may elect to receive all/portion of $100,000 cash retainer in RSUs | |
| Indemnification | Entered NCLH standard indemnification agreement (Exhibit 10.2 to Form 10-Q filed Aug 10, 2020) |
Performance Compensation
- Non-employee director equity is time-based RSUs; no performance metrics or PSUs disclosed for directors. Annual RSUs vest in a single installment the following year .
Other Directorships & Interlocks
| Entity | Relationship to NCLH | Potential Conflict Assessment |
|---|---|---|
| Exelon Corporation | Utility; no direct competitive overlap with cruise operations | Low conflict likelihood; no related-party transactions disclosed in Jojo’s appointment 8-K |
| Federal Reserve Bank of Chicago | Public sector board | No supplier/customer overlap indicated; low conflict |
| Hero Digital LLC | Private digital firm | No NCLH related-party transactions disclosed; monitor vendor relationships as part of TESS oversight |
Expertise & Qualifications
- Deep technology, cybersecurity, and digital transformation expertise; extensive customer operations leadership in aviation .
- Education: B.S. Computer Science and M.S. Industrial Engineering (Rensselaer Polytechnic Institute) .
Equity Ownership
| Item | Detail | Source |
|---|---|---|
| Form 3 (initial) | Filed May 8, 2025 | |
| Form 4 RSU/Common Stock award | 7,702 shares awarded on May 7, 2025 (type A – Award); post-transaction ownership 7,702 | |
| Vesting | Annual director RSUs vest next calendar year; 2025 pro-rated RSU granted at appointment | |
| Ownership guidelines | Non-employee directors must own ≥3x annual cash retainer within 5 years; must retain 50% of net after-tax shares until compliant | |
| Hedging/pledging | Prohibited for directors |
Governance Assessment
- Board effectiveness: Jojo’s TESS placement strengthens oversight in cyber/privacy, AI, and tech risks—key areas for cruise operations and guest experience—aligning with Board risk oversight and TESS charter .
- Independence and alignment: Independent status confirmed; director ownership policy and annual RSU grants support alignment; hedging/pledging bans reduce misalignment risks .
- Attendance/engagement: Board-wide attendance and executive sessions indicate high engagement; Jojo’s recent appointment (May 2025) positions her to contribute to TESS’s quarterly deep dives in 2025–2026 .
- Compensation structure: Balanced cash/equity mix typical for independent directors; no performance-linked equity reduces pay-for-performance complexity at the Board level; optional RSU in lieu of cash enhances long-term alignment .
- Conflicts/related-party: No related-party transactions disclosed in Jojo’s appointment; external roles (Exelon, FRB Chicago, Hero Digital) do not indicate operational conflicts with NCLH. Continue routine monitoring under NCLH related-party review policy .