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Jeffrey Douglas

Senior Vice President, Chief Information Officer at POTBELLY
Executive

About Jeffrey Douglas

Jeffrey Douglas is Senior Vice President and Chief Information Officer at Potbelly, serving since September 2019; he was 53 years old as of December 29, 2024. Prior roles include SVP of Information Technology at Levy Restaurants (2016–2019) and VP of Technology at The Options Clearing Corporation (2000–2016) . Company performance in 2024 included Adjusted EBITDA growth of 14.9% to $32.6M, 23 new shop openings, AWS up 0.5% to $25,120, and digital sales reaching 40% of Q4 shop sales, aligning executive incentives with operational outcomes . Potbelly’s executive pay structure includes annual cash incentives tied to Adjusted EBITDA, same-store sales, and new shop development, and long-term equity with PSUs/RSUs and TSR/price-appreciation features designed to align compensation with shareholder returns .

Past Roles

OrganizationRoleYearsStrategic Impact
Potbelly CorporationSVP & Chief Information OfficerSep 2019–Present Not disclosed
Levy RestaurantsSVP, Information TechnologyFeb 2016–Sep 2019 Not disclosed
The Options Clearing CorporationVP, TechnologyDec 2000–Jan 2016 Not disclosed

External Roles

  • None disclosed for Douglas in the company’s proxy materials .

Fixed Compensation

Compensation history disclosed for Douglas as a Named Executive Officer through FY 2022:

Metric ($USD)202020212022
Base Salary$298,125 $318,029 $318,240
Bonus
Stock Awards (Grant-Date Fair Value)$209,999 $249,996 $249,995
Non-Equity Incentive Plan Compensation$205,632 $211,948
All Other Compensation$6,052 $11,121
Total$514,176 $784,778 $780,183

Notes:

  • Douglas did not appear among 2023–2024 NEOs; individual 2023–2024 salary/bonus detail for Douglas is not disclosed in the Summary Compensation Tables . The annual incentive plan is applicable to all executive officers, but Douglas-specific payouts are not itemized .

Performance Compensation

Annual Incentive Plan – 2024 Company Metrics and Outcomes

MetricThreshold (50%)Target (100%)Stretch (150%)Maximum (200%)2024 ActualAchievement %WeightPayout %
Adjusted EBITDA (in millions)$28.8 $32.1 $34.6 $37.3 $31.865 92 60% 58%
Same-Store Sales1.5% 5.5% 6.2% 7.5% (0.3)% 0% 20% 0%
New Shop Development30 42 45 49 23 0% 20% 0%
  • Plan-wide discretionary negative adjustment of $0.685M applied to Adjusted EBITDA to reflect refranchising activity that did not occur; AEBITDA would otherwise have been $32.5M .

Long-Term Incentive Structure

  • Executives receive long-term incentives under the 2019 LTIP, typically 50% RSUs and 50% PSUs; PSUs vest based on stock price appreciation or TSR versus peers; double-trigger CoC vesting applies to equity awards .

Douglas Equity Grants – 2022

Award TypeGrant DateShares (#)Grant-Date Fair Value ($)Vesting
RSU4/01/2022 19,055 $125,001 Three equal installments beginning first anniversary of grant date
PSU (Target)4/01/2022 9,527 $124,994 Vests, if at all, on 4/01/2025; payout range 50%–200%; none if below threshold

Equity Ownership & Alignment

Outstanding Unvested Equity (Douglas) at FY 2022

DescriptionUnits (#)Value at FY-end ($)
RSUs vesting 6/24/2020 [note 9]15,837 $88,529
RSUs vesting 4/26/2021 [note 6]14,005 $78,288
RSUs vesting per 8/23/2021 [note 8]21,008 $117,435
PSUs vesting 4/01/2025 [note 10]19,054 $106,512
RSUs vesting 4/01/2023/2024/2025 [note 11]19,055 $106,517
  • Company anti-hedging policy prohibits hedging/monetization of company securities by directors, officers, and employees .
  • Executive stock ownership guidelines are described as “robust,” but the exact multiple of salary for officers is not disclosed in the proxy; director guidelines require 4x annual retainer within five years .

Employment Terms

ProvisionPre–Change in Control Qualifying TerminationPost–Change in Control (within 2 years) Qualifying TerminationDeath/Disability
Cash Severance12 months base salary, paid over 12 months 12 months base salary, paid over 12 months
COBRASubsidized for 12 months Subsidized for 12 months
Annual BonusPro-rated bonus for year of termination based on actual performance Pro-rated bonus for year of termination based on actual performance
EquityNot disclosed for Douglas Not disclosed for Douglas

Additional programs:

  • Nonqualified Deferred Compensation Plan allows highly compensated employees to defer up to 80% of salary and up to 100% of bonus; distributions as lump sum or installments depending on seniority date and separation circumstances; change-of-control triggers lump-sum payment .
  • Company clawback policy (Oct 2023) complies with SEC/NASDAQ Rule 10D-1 for recovery of incentive-based compensation upon accounting restatement .

Performance & Track Record

  • 2024 outcomes: Adjusted EBITDA +14.9% to $32.6M; 23 new shop openings; AWS +0.5% to $25,120; franchise royalties/fees/rent income +79.3% to $7.3M; digital business reached 40% of shop sales in Q4 2024 .
  • Incentive plans “worked as intended” with payouts aligned to financial and stock price performance, per Compensation Discussion & Analysis .
  • Executive officers and directors with late Section 16(a) reports in 2024 were identified by name; Douglas was not listed among late filers, indicating no reported delinquency for him that year .

Compensation Committee Analysis

  • Compensation Committee comprised of independent directors Head, Near (Chair), Sutton; five meetings in fiscal 2024; independent consultant FW Cook (replacing Aon) advised in 2024 .
  • Peer group spans casual dining, fine dining, quick casual, and quick service (e.g., BJ’s Restaurants, Chuy’s, Denny’s, Red Robin, The ONE Group, Noodles & Company, Portillo’s, Shake Shack, Wingstop, Dutch Bros, El Pollo Loco, Jack in the Box); committee considers peer data but does not explicitly benchmark .

Investment Implications

  • Alignment: Douglas’s compensation is primarily at-risk via annual metrics (Adjusted EBITDA, SSS, new shop openings) and long-term PSUs/RSUs tied to TSR/price appreciation, supporting pay-for-performance alignment .
  • Retention and selling pressure: 2022 RSUs vest in tranches and PSUs scheduled to vest on April 1, 2025 if thresholds met; such timelines can create windows of potential liquidity for executives, though individual transactions are not disclosed here .
  • Governance/risk: Anti-hedging policy reduces misalignment risk from derivatives/monetization; clawback policy mitigates restatement risk; double-trigger change-in-control protections balance retention with shareholder interests; no pledging policy disclosure found .
  • Execution track record: Company’s 2024 operational metrics (digital penetration, unit growth, EBITDA expansion) are favorable; as CIO, Douglas operates within a context emphasizing digital innovation and operational efficiency, factors that support equity value creation when embedded in incentive design .