Susanne Senoff
PROS HoldingsAbout Susanne Senoff
Susanne Senoff is PROS Holdings’ Chief Information Security Officer (CISO), listed among “Other Significant Employees” in the 2025 proxy at age 53 . She joined PROS in 2023 and leads cybersecurity strategy and program execution to safeguard PROS’ data and systems; she holds CISSP, CRISC, CISM, CISA, and GIAC Security Operations Manager credentials, and regularly reports to the Board and Audit Committee on cybersecurity risk management . Education: BA from UC Berkeley and Master’s from Columbia University (SIPA), with additional Six Sigma Green Belt certification . Company performance during her tenure improved: FY 2024 revenue grew 9% to $330.4M and adjusted EBITDA rose 400% to $30.0M; in Q2 2025, total revenue grew 8% YoY and subscription revenue 12% .
Company Performance (context for tenure)
| Metric | FY 2023 | FY 2024 |
|---|---|---|
| Total Revenue ($USD Millions) | $303.7 | $330.4 |
| Subscription Revenue ($USD Millions) | $234.0 | $266.3 |
| Adjusted EBITDA ($USD Millions) | $6.0 | $30.0 |
| Net Cash Provided by Operating Activities ($USD Millions) | $9.9 | $27.4 |
| Metric | Q2 2024 | Q2 2025 |
|---|---|---|
| Total Revenue ($USD Millions) | $82.0 | $88.7 |
| Subscription Revenue ($USD Millions) | $65.6 | $73.3 |
| Adjusted EBITDA ($USD Millions) | $5.2 | $7.4 |
Past Roles
| Organization | Role | Years | Strategic Impact |
|---|---|---|---|
| McAfee | Led cloud and product security programs | — | Drove 98% of workloads to cloud; strengthened enterprise security posture |
| Arm (ARM) | Led Governance, Risk & Compliance and vulnerability management | — | Achieved 99.9% SLA adherence; Arm Engineering Quality award; 2020 CSO50 award |
| Microsoft | Founded original access operations and control program for O365 | — | Established foundational access controls for large-scale SaaS operations |
| Morgan Stanley | Risk management roles; SOX implementation recognition | — | Recipient of operations achievement award for successful SOX implementation |
External Roles
| Organization/Event | Role/Recognition | Date | Notes |
|---|---|---|---|
| CSO Awards | PROS named winner; Senoff quoted as CISO | 2025-06-17 | Industry recognition for cybersecurity excellence |
| PROS blog | Author insights on building security culture and resilience | 2025-06-05 | Emphasized security becoming part of organizational culture |
| Hamburger IT-Strategietage | Speaker profile | — | CISO at PROS; public speaking engagement |
| Rubrik Advisory Forum (reported) | Advisory Forum Member | 2024– | Third-party profile listing (non-SEC source) |
| CISO Executive Network (reported) | Advisory Board Member | 2024– | Third-party profile listing (non-SEC source) |
Fixed Compensation
- PROS discloses detailed compensation only for named executive officers (NEOs: CEO, CFO, CRO) in proxies; Senoff (CISO) is not a NEO, and her base salary, target bonus, or equity grant values are not individually disclosed .
- Company-wide compensation philosophy emphasizes pay-for-performance with cash bonuses tied to total revenue and free cash flow, with a minimum adjusted EBITDA threshold for NEOs; equity includes performance-based awards linked to relative stock performance over three years .
Performance Compensation
- Not specifically disclosed for Senoff. For NEOs (company framework): annual bonus metrics focus on total revenue and free cash flow (with EBITDA threshold), and performance stock units vest based on three-year PROS relative stock performance versus the Russell 2000 Index .
- Anti-hedging, anti-short, and anti-pledging policies apply to all employees, including officers, supporting at-risk equity alignment .
Equity Ownership & Alignment
- Individual beneficial ownership for Senoff is not reported in proxies; ownership tables list NEOs, directors, and the executive group in aggregate .
- Stock ownership guidelines apply to the CEO (6x salary), other NEOs (2x salary), and non-employee directors (5x retainer); as of Dec 31, 2024, NEOs and directors were in compliance. These guidelines do not explicitly extend to non-NEO officers such as the CISO .
- Insider Trading Policy prohibits hedging, short sales, and pledging across all employees and officers, reducing alignment risk from collateralized or hedged positions .
Security Ownership (aggregate context, includes executives as a group)
| Holder | Shares | % Outstanding | As of |
|---|---|---|---|
| All current directors and executive officers as a group (11 persons) | 801,913 | 1.66% | Sep 30, 2025 |
Employment Terms
- Start date and role: Joined PROS in 2023 as CISO; responsible for cybersecurity strategy and program management across the enterprise .
- Board oversight: The Audit Committee meets at least quarterly with the CISO; Senoff reports regularly on cybersecurity threats, controls, incident response planning, and third-party reviews .
- Contract terms: No individual employment agreement, severance, non-compete, or change-of-control provisions are disclosed for Senoff (company filings detail such terms for NEOs only) .
Performance & Track Record
- Cybersecurity leadership: Under Senoff’s tenure, PROS earned CSO Awards recognition (2025), reflecting enterprise-grade security practices and continuous innovation; Senoff underscored organizational security culture and resilience in PROS thought leadership .
- Credentials and experience: 20+ years in cybersecurity risk management; professional certifications include CISSP, CRISC, CISM, CISA, GIAC SOM; background spans McAfee, Arm, Microsoft, and Morgan Stanley .
- Company operating performance improved during her tenure, with FY 2024 revenue +9% YoY, adjusted EBITDA +400%, and stronger subscription metrics; Q2 2025 continued growth supports execution momentum .
Investment Implications
- Alignment and risk: Anti-hedging and anti-pledging policies applicable to officers reduce misalignment and forced-selling risks; lack of pledging allowed is a positive governance signal .
- Retention risk: Market recognition and a visible governance role (regular Board/Audit Committee engagement) indicate high strategic importance; however, absence of disclosed ownership levels or individual retention awards for the CISO limits visibility into “skin-in-the-game” and retention economics .
- Pay-for-performance context: While Senoff’s specific incentive metrics are not disclosed, PROS’ enterprise framework emphasizes revenue, free cash flow, and multi-year TSR-based equity for NEOs; this signals an organizational focus on durable value creation that likely extends to senior leaders’ performance expectations .
- Execution signal: Continued improvements in subscription revenue and adjusted EBITDA during her tenure, plus external cybersecurity accolades, suggest strong operational execution and a robust security posture that supports commercial scale in AI-powered SaaS—reducing operational risk and potentially supporting valuation resilience .