Regions Financial - Earnings Call - Q2 2025
July 18, 2025
Executive Summary
- Q2 2025 delivered solid results: net income to common of $534M and diluted EPS of $0.59; adjusted EPS $0.60, with total revenue of $1.905B and pre-tax pre-provision income (PPI) of $832M.
- EPS beat Wall Street consensus; Primary EPS consensus was $0.558, and company reported $0.59 (adjusted $0.60). Revenue consensus was $1.861B vs company-reported $1.905B, implying a revenue beat of ~$44M.
- Net interest margin (FTE) expanded 13 bps to 3.65% QoQ, aided by fixed-rate asset turnover and deposit cost management; management raised FY25 NII growth guidance from 1–4% to 3–5% and expects NIM in low-to-mid 3.60s in 2H25.
- Credit trends improved: NCOs fell to 47 bps (annualized), NPL ratio down to 0.80%, ACL/NPL coverage rose to 225%; CET1 remained strong at 10.7%, with adjusted CET1 (incl. AOCI) at ~9.2%.
- Capital return remains a visible catalyst: 7M shares repurchased ($144M) and the Board declared a 6% quarterly dividend increase to $0.265 per share.
What Went Well and What Went Wrong
What Went Well
- Net interest income grew 5% QoQ and NIM rose to 3.65% on asset turnover and funding-cost benefits.
- Fee revenue strength: wealth management posted another record quarter (+3% QoQ), mortgage income rose 20% on a favorable MSR valuation adjustment (+$13M), and capital markets increased on higher M&A and real estate activity.
- Management upgraded FY25 guidance (NII growth 3–5%; NIM low-to-mid 3.60s in 2H25; adjusted non-interest income +2.5–3.5%; adjusted NIE +1–2%), signaling confidence into 2H25 and beyond.
- CEO tone: “continued momentum across our franchise” driven by investments in talent, technology, and capabilities.
What Went Wrong
- Service charges declined 6% QoQ due to seasonal Treasury Management dynamics, partially offsetting fee gains.
- Salaries and benefits rose 5% QoQ on one extra work day, full-quarter merit, revenue-based incentives, and HR asset valuation offsets; efficiency ratio at 56.0%.
- Loans were stable on average and only modestly up at quarter-end (~1%); business loan growth was concentrated in structured products and manufacturing, while consumer was relatively flat.
- Analyst concerns remain over portfolios of interest (office, trucking); management expects FY25 NCOs near the upper end of 40–50 bps before improving into 4Q.
Transcript
Speaker 4
Good morning and welcome to the Regions Financial Corporation's quarterly earnings call. My name is Chris, and I'll be your operator for today's call. I would like to remind everyone that all participant phone lines have been placed on listen only. At the end of the call, there will be a question-and-answer session. If you wish to ask a question, please press star one on your telephone keypad. A confirmation tone will indicate your line is in the question queue. I will now turn the call over to Dana Nolan to begin.
Speaker 3
Thank you, Chris. Welcome to Regions' second quarter earnings call. John and David will provide high-level commentary regarding our results. Earning documents, which include our forward-looking statement disclaimer and non-GAAP reconciliations, are available in the investor relations section of our website. These disclosures cover our presentation materials, today's prepared remarks, and Q&A. I will now turn the call over to John.
Thank you, Dana, and good morning, everyone. We appreciate you joining our call today. Earlier this morning, we reported strong quarterly earnings of $534 million, resulting in earnings per share of $0.59. On an adjusted basis, earnings were $538 million, or $0.60 per share. We delivered pre-tax, pre-provision income of $832 million, a 14% increase year over year, and we generated a return on tangible common equity of 19%. We are very proud of our second quarter performance as we continue to reap the benefits of the investments we've made across our businesses and the successful execution of our strategic plans. We continue to grow average deposits during the second quarter and are growing accounts across consumer checking, small business, and wealth management. In fact, we grew consumer deposits across every one of our eight priority markets.
Our focus on growing consumer checking accounts and the core operating accounts of a business has driven more than 30% organic growth in total average deposits over the last five years, among the most in our peer set. While average loans remained stable during the quarter, we grew ending loans in both the consumer and corporate bank. Corporate client sentiment has improved since the first part of April. Notably, consistent with the execution of our strategic plans, we've added over 300 new commercial relationships across our wholesale business year to date. Pipelines within our small and middle market businesses, in particular, continue to grow. Our consumers also remain healthy. Debit and credit spend continue to increase modestly versus the prior year. During the quarter, we generated modest growth in average consumer credit card and home equity lines of credit balances. Importantly, consumer credit quality remains strong.
Asset quality metrics are improving, and payment rates on our consumer credit card remain above pre-pandemic levels. We also had a lot of success growing and diversifying our fee revenue. Treasury management revenue is up 8% year to date, while the total number of clients served has increased 10%. We see continued opportunity to grow clients within our existing customer base, especially as we focus on our priority markets and further expansion of our treasury management services into the small business sector. Wealth management continues to be a good story for us, generating another quarter of record fee income while representing a steady source of revenue attributable to both strong client acquisition and good revenue diversification. Since 2018, wealth management revenue has grown at more than an 8% compounded annual growth rate.
Further, Regions was recently recognized in Global Private Bankers 2025 Innovation Awards as the best trust services by a private bank and best wealth planning execution. Since 2019, capital markets revenue has grown to a 14% compounded annual growth rate, driven by a combination of organic activities and strategic acquisitions. We continue to make progress on investments to modernize our core technology platforms. We've begun rolling out a new native mobile app in just the past few weeks, and we're planning to upgrade our commercial loan system to a new cloud platform in the coming months. We plan to begin running pilots on our new cloud-based deposit system beginning in late 2026, with full conversion anticipated in 2027. Once completed, we expect to be one of the first regional banks in the country on a truly modern core platform.
As you can see, we continue to focus on growth across our businesses, as evidenced by our overall financial performance. Our dedication to driving shareholder value has resulted in the highest returns on tangible common equity over the last four years compared to our peer group, and we're on track to make it a fifth year in a row. We have also delivered top quartile EPS growth over the last five and ten-year periods. Importantly, over the last six years, we've increased our dividend at a 10% plus compounded annual growth rate, the highest among our peers. We announced another 6% increase in the common dividend earlier this week. Notably, over the last ten years, we have bought back more stock on a relative basis than any of our peers. All of this has contributed to top quartile total shareholder returns over the last three, five, and ten years.
Finally, we think the ability to grow tangible book value plus dividends should be closely correlated to stock price. We've delivered top quartile performance on this metric over the last three and five-year periods. In conclusion, we're very proud of our second quarter results. Our strong performance is attributable to our 20,000 plus associates and their commitment to keep our customers at the center of everything we do and their focus on executing our plan. As a result, we expect this momentum to carry into the second half of 2025 and beyond, providing a real opportunity to continue to grow and deliver the same kind of results that we've delivered in recent years. With that, I'll hand it over to David to provide some highlights regarding the quarter.
Speaker 5
Thank you, John. Let's start with the balance sheet. Ending loans grew 1% while average loans remained stable. Growth in ending business loans was driven by C&I and, to a lesser extent, real estate. Specifically, within C&I, growth was driven primarily within structured products and manufacturing. Within real estate, growth primarily resulted from previously approved multifamily projects continuing to fund up. Overall, pipelines are up 17% over last year, and line commitments are up 1%. So we believe we are well-positioned as the macro backdrop improves. Average and ending consumer loans remained relatively stable as growth in average credit card and home equity was offset by modest declines in other categories. We now expect full year 2025 average loans to be stable to up modestly versus 2024.
Building upon John's remarks on our multi-year successes with respect to deposits, we continue to observe positive trends in both core and priority markets. Targeted acquisition strategies have had good traction in the second quarter, reflecting positive consumer growth in every priority market. In fact, overall consumer deposits and priority markets grew 20% more than core markets during the quarter. Additionally, 60% of the consumer deposit dollars resulting from our most recent money market campaign were in priority markets, and 85% of the campaign dollars represented new money. In the corporate banking group, relationship management and new customer focus has led to average quarterly balance growth of more than 2%. The corporate banking group has traction in priority markets as well, with momentum there helping the overall growth picture. Average deposit balances grew over 1% sequentially, while ending balances remained relatively stable.
Interest-bearing deposit costs continued to decline as expected to 1.39%, despite higher marginal acquisition costs. Additionally, our non-interest-bearing proportion remains in the low 30% range, reflective of our strong operating deposit base. Looking forward, we now expect full-year average balances to be up modestly versus the prior year. Let's shift to net interest income. Net interest income rebounded, increasing by 5% link quarter. As expected, the negative impacts from day count and other non-recurring items in the first quarter did not repeat. In addition to some modest non-recurring positive items during the second quarter, deposit pricing performance and the benefits from fixed-rate asset turnover exceeded our initial estimates and are expected to continue to support net interest income going forward. Although Fed funds remained stable in the quarter, we were able to manage deposit costs lower while also supporting growth initiatives.
The ability to grow deposits while achieving our mid-30s falling rate beta target and best-in-class funding costs further exemplifies Regions' funding advantage. During the quarter, approximately $3 billion of new fixed-rate loan and securities production was added at approximately 140 basis points above the yield on maturing and amortizing balances. With approximately 50% of the runoff coming from longer-duration mortgage collateral, we expect these tailwinds to persist for multiple years, assuming middle and long-term rates remain near current levels. Next, we took advantage of spread levels in April by adding $1 billion of agency mortgage-backed securities. The securities will serve to store liquidity, insulate rate exposure, and optimize returns, and can easily be deployed back into loans in the future as necessary. The higher interest rate environment supports balance sheet repricing dynamics.
Net interest income is expected to be stable to modestly higher in the third quarter, as the benefits from fixed-rate asset turnover and one additional day are offset by fewer non-recurring positives and higher hedging notional amounts. We now expect full year 2025 net interest income to grow between 3% and 5%. Finally, assuming market-forward interest rates, the net interest margin is expected to remain in the low to mid-360s for the remainder of the year, with the ability to resume its upward trajectory as we move into 2026. Now let's take a look at fee revenue performance during the quarter. Adjusted non-interest income increased 5% link quarter, driven primarily by growth in mortgage, seasonally elevated card and ATM fees, and another record quarter in wealth management income. Additionally, market value adjustments on HR assets increased $19 million during the quarter.
These market value adjustments are offset primarily in salaries and benefits expense. Mortgage income increased 20% link quarter, driven primarily by a $13 million net favorable adjustment associated with changes to the company's MSR valuation model assumptions. Capital markets income, excluding CVA, increased 5% compared to the prior quarter, driven by elevated M&A advisory and real estate capital markets activity. With respect to the third quarter, we currently expect a modest increase in the $85-$95 million range for capital markets income. Service charges decreased 6% during the quarter, driven primarily by a seasonal decline in treasury management income. With respect to the full year 2025, we now expect adjusted non-interest income to grow between 2.5% and 3.5% versus 2024. Let's move on to non-interest expense.
Adjusted non-interest expense increased 4% compared to the prior quarter, driven primarily by an expected 5% increase in salaries and benefits, which included one additional workday, the impact of a full quarter of merit, higher revenue-based incentives, and the offset to increased HR asset valuations. Full-time equivalent headcount also increased during the quarter by just over 100 associates. We now expect full year 2025 adjusted non-interest expense to be up 1%-2%, and we anticipate generating full-year positive operating leverage in the 150-250 basis point range. Regarding asset quality, provision expense was $13 million over net charge-offs during the quarter. The increase in the allowance was driven primarily by loan growth, with some offset from improving underlying credit metrics. The resulting allowance for credit loss ratio declined one basis point to 1.80%. Annualized net charge-offs as a percentage of average loans decreased five basis points to 47 basis points.
Non-performing loans as a percent of total loans improved eight basis points to 80 basis points. Business services criticized loans improved by 6%. Total delinquencies also improved. Our through-the-cycle net charge-off expectations are unchanged and remain between 40 and 50 basis points. We continue to expect full-year net charge-offs to be towards the higher end of the range, attributable primarily to loans within our previously identified portfolios of interest. We expect third-quarter losses to be generally in line with the second quarter and then decline in the fourth quarter. Importantly, we have reserved for remaining anticipated losses associated with these portfolios. Let's turn to capital and liquidity. We ended the quarter with an estimated common equity tier-one ratio of 10.7%. While executing $144 million in share repurchases and paying $224 million in common dividends during the quarter.
When adjusted to include AOCI, common equity tier-one increased from 9.1% to an estimated 9.2% from the first to the second quarter, attributable to strong capital generation and a reduction in long-term interest rates. In the near term, we continue to manage common equity tier-one, inclusive of AOCI, closer to the lower end of our 9.25%-9.75% operating range. This should provide meaningful capital flexibility to meet proposed and evolving regulatory changes while supporting strategic growth objectives and allowing us to continue to increase the dividend and repurchase shares commensurate with earnings. As John indicated, we are really pleased with our quarterly performance, particularly given uncertain market dynamics, and we believe we are well-positioned regardless of market conditions. This covers our prepared remarks. We will now move to the Q&A portion of the call.
Speaker 2
Thank you. We will now be conducting a question-and-answer session. If you would like to ask a question, please press Star 1 on your telephone keypad. A confirmation tone will indicate your line is in the question queue. You may press Star 2 if you would like to remove your question from the queue. Please hold while we compile the Q&A roster. Thank you. Our first question comes from a line of Ibrahim Punawalla with Bank of America. Please proceed with your question.
Speaker 0
Morning.
Yes, maybe just first big picture. If you can talk to the tax, what implication does that have and maybe tie in like the customer sentiment, maybe. What are the implications of the tax bill, the bonus depreciation? What does all of that mean as we think about loan growth and spending from your customers? On the other side, from a consumer standpoint, any of the tax breaks, no taxes, and tips, et cetera, is any of that meaningful in terms of shoring up some of the consumer sort of balance sheets at the lower income level? Thanks.
Yeah. Maybe I'll talk about sentiment first, Ibrahim. I think amongst our wholesale bank, our business customers continue to see some improvement in sentiment. I would say in general, sentiment hasn't changed much since we were last together 90 days ago. The passage of the big, beautiful bill and tax package does create some certainty, which is quite helpful, I think, to businesses and to consumers. On the consumer side, our customers are still in very good shape. They maintain good liquidity, much like our business customers do. They're managing their debt levels well. We're not seeing any real deterioration at all. I do think consumers are spending a little less, being a little more careful, particularly on luxury items and things of that nature, just because of some volatility and uncertainty. All in all, businesses and consumers are in a pretty good place.
There remains some, I think, uncertainty about the path of interest rates and generally whether or not we're going to experience any increase in prices. There's more clarity around tariffs. It does appear that the administration's focus is on fair trade, I would say. Most businesses have had now a couple of months to think through the impact on their business, on their supply chains, and other things. I think they are gaining confidence. With respect to your particular question about the tax package, bonus depreciation has historically been very helpful, and we believe it will be again. In talking to customers who sell, as an example, heavy equipment, construction-related equipment, there has been a real uptick in inquiries, and we expect there will be an uptick in activity with respect to that category.
I think consumers just appreciate the clarity and the confirmation that the tax package and the 2017 tax package will be extended. They know what to expect. All those things, I think, portend for positive momentum in the second half of 2025 and into 2026.
Got it. I guess maybe just as a follow-up. Obviously, we are seeing some pickup in bank M&A activity. The regulatory window seems to be open. Now, both you and David know all the good, bad, and the ugly of bank M&A. Give us a sense of your perspective. You have a decent stock currency, done a good job in terms of where the franchise is today. How should we think about inorganic growth, how you would think about and assess bank deals? Thanks.
Our point of view on this has not changed. I think we have been very consistent that we are not interested in depository M&A. We think we have a really good plan. We continue to execute the plan. We are able to deliver top quartile results. M&A is disruptive. It is challenging. It takes your focus off what you are doing every day. We think we have a plan and a path to continue to deliver top quartile results for our shareholders. As a consequence, we are not today interested in bank M&A. We also have a substantial technology project underway. We have talked about modernizing our core deposit platform and our commercial loan system. That is the other area of focus for us.
Once we get that complete and have what will be, we think, the most contemporary cloud-based core platform among our peers, we can reassess where we are. In the meantime, we are just going to keep doing what we do. We will look for some non-bank opportunities. Those have been good to us. We have not seen anything recently that has interested us, but we will continue to look.
Thank you. Thank you very much.
Speaker 2
Our next question comes from a line of Scott Seifers with Piper Sandler. Please proceed with your question.
Speaker 0
Morning.
Morning, everybody. Thank you for taking the question. David, was hoping maybe with regard to the margin, if you could spend a little more time unpacking exactly where things are coming in better than you had expected. I know you touched on fixed asset turnover in your prepared remarks, but it is given, I think you had sort of previously teased the possibility of getting to 360 sooner than the end of the year, but now it's both higher and sooner. Just curious how things are playing out from your perspective.
Speaker 5
Sure. Just to level set, we had talked about getting to 360. We changed our guidance to get there a little sooner than the end of the year. We did have a nice growth in the margin this quarter. Let me give you a couple of things that are not going to repeat. We had some hedge notional that matured at the beginning of the quarter that had been serving as a negative to NII and margin that went away. That helped us. I call that $5-$6 million. We will have new notional going on in the third quarter that will replace that. Just to remind everybody, we put these swaps on three years in advance. The timing is not exactly perfect. That is $5 or $6 million that will not repeat. We had a little bit more recoveries on some credit that we received.
Normally, that number is about $5 million a quarter. It was about $10 million this quarter, so we had $5 million extra there. Call it $10 million or three basis points that will not repeat. You have to take your 365 margin and really start at 362. As we think about next quarter, this past quarter and next quarter, we really had the front book, back book. We told you 140 basis points of pickup. We have also been controlling our deposit cost. We had a pretty big CD maturity month in the month of May. This quarter, we do not have that type of change in the third quarter, but we do in the fourth quarter. The third quarter is going to be a little bit more muted growth. We had nice loan growth at the end of the quarter, continuing to control our cost.
The front book, back book will continue at about the same level this quarter. As I said in the prepared comments, that front book, back book lasts for about three years, albeit diminishing over time. It is a nice tailwind for us. With the recent loan growth, that gives us pretty good confidence of having growth in the third quarter and beyond.
Perfect. Okay. Thanks. Actually, David Turner, can you sort of discuss kind of the tail of deposit cost leverage from here? I always think of Regions as having a little bit of a longer trend given the retail focus. How are you thinking about overall deposit pricing from here?
Yeah. First off, as you noted, we had our interest rate and deposit costs came down, and we continued to grow deposits. We grew all the deposits in all of our priority markets, which are eight of them. We are very excited about that. In terms of our beta, as you recall, on the up cycle, we had the lowest beta at about 43%. We said for kind of guidance purposes, we are using the mid-30s. We are at 35% as a cumulative beta thus far. We expect over time to get back to that 43%, but just for planning purposes in that mid-30s, we think is important. Our focus on continuing to grow checking accounts and operating accounts of businesses helps us have and sustain a pretty high level of non-interest-bearing deposits, which is a little over 30%.
I think that we have the ability to get that beta, that 35%, down or up even more as the Fed starts its cutting cycle, which we can debate when that would be. We do not see a cut in July, but maybe there is a cut later on in the year.
Perfect. All right. Thank you.
Speaker 2
Our next question comes from a line of John Pancari with Evercore ISI. Please proceed with your question.
Speaker 0
Morning, John. Morning.
Morning. Just wanted to see if you could kind of walk through the loan growth dynamics a little bit more and what's in your underneath that stable to up guidance. What are you seeing in terms of line utilization trends? What are the biggest drivers on the commercial side from here in terms of either your markets or the product areas? I guess, similarly on the consumer side, where do you see the greatest drivers to asset growth?
Yeah. John, so. We've had, I think, particularly over the last couple of quarters, we've seen a nice uptick in our pipelines. They're improving. Pipelines are up 17% year over year and 30% over the first quarter. That's in our wholesale business in the corporate bank. Production's up 19% versus the quarter and 15% year over year. We're about half of that funded. We're seeing some good growth as we benefit from just our day-to-day blocking and tackling, and we benefit from the good markets we're in and some improving sentiment, I would say. We're experiencing growth in our energy portfolio and asset-based lending. In the manufacturing sector within our structured finance portfolio. Also, all areas where we're seeing some nice growth, our REIT business. We have previously committed to some multifamily projects that are continuing to fund up, which is a catalyst for growth.
All that's offset by our continued discipline to remix our portfolio. We've exited over the last 12 months almost $1 billion in leverage lending, enterprise value lending relationships, much of which was in a technology portfolio that we just felt it was appropriate to exit. We weren't getting the returns on that risk that we thought we should. That's, again, I think, a discipline that we've developed now over a number of years. That offsets some of the growth that we're experiencing, which is not why we're not projecting a lot. We're seeing good activity amongst particularly our commercial middle market customers. Pipelines are also improving in our larger corporate business, and real estate has been stable. All that is positive. On the consumer side, again, we've seen some improvement in home equity lending activity, and we expect customers continue to borrow there. We're continuing to hire mortgage bankers.
We believe in that business. While it's a little challenge today, there are some green shoots, we think, and we'd expect to see some positive activity there. Our home improvement finance business is also one that we have a lot of optimism for over the longer term with respect to consumer credit card growing a bit. That's an important relationship-oriented business with us. All of our credit card customers also have other products with Regions, and that's growing nicely.
Okay. Now, John, thank you for that. I appreciate it. Just secondly, it probably sounds like a broken record asking this on the various calls, but particularly in the Southeast, I think it's relevant. On competition and the competitive backdrop, certainly heavy focus around the Southeast markets, hearing some pretty clear commentary around a step up in both loan pricing competition as well as on the deposit side. Your yields are still pretty good this quarter both on the loan side and on the deposit pricing cost. What are you seeing on competitive dynamics, and are there considerations you're making whether you'd participate where you do see that intensification happening around the loan pricing side or deposits? Thanks.
I mean, to your point, we are experiencing competition. We're in great markets. And so we have to expect that other banks and non-banks, frankly, are going to continue to want to compete in the markets that we serve. As I've said a number of times, we've been in a lot of these markets for over 170 years. We have a strong brand, a real strong reputation. We're building our business around people. We take advantage of the great places that we're in. We think our teams partner well together, focus on delivering great products and services to customers. And so it's really about how we execute every day, how we execute our plans, and recognize that it is a competitive environment. There are going to be people coming into our markets every day. We want to take our customers.
We want to make sure that we're protecting the relationships we have and, at the same time, calling on new prospects to establish broader relationships. In fact, within our commercial banking business, we've already grown relationships this year that equate to about 5% growth in total relationships on an annualized basis. We are not only protecting the business we have, but we're continuing to grow in markets that are important to us.
Okay. Great. Thank you.
Speaker 2
Our next question comes from a line of Ken Houston with Autonomous Research. Please proceed with your question.
Speaker 0
Morning. Hi. Good morning. Good morning. John, I wanted to follow up on one of your prepared remarks. You talked about now that we've got that line of sight on the systems being closer to being done, just wondering what we should be thinking about in terms of when we get to that moment, do we start to see just an incremental amount of efficiency that come out of the system? Does it free up some legacy costs when we get there? Also, does it change anything in your minds about the strategic push forward for Regions? Thanks. Yeah. Maybe I'll let David talk about the efficiency and cost part of this. I do think it positions us really well with respect to our strategy.
We believe, just, if nothing else, we have the benefit of continuing to offer more products, more services to our customers, and to do it more quickly, more efficiently. We think, because we'll have a single deposit platform operating across our footprint, it will be cloud-based and contemporary in form, that we really will have a competitive advantage with respect to technology and our ability to bring products and services to our customers and to our bankers much more efficiently and effectively. That then might change some of the aspects of our strategy. Today, we're focused on just delivering that project.
Speaker 5
Yeah. I think from an efficiency standpoint, that really is both sides of the equation. John mentioned the revenue efficiencies, getting to market quicker, being able to have an offer in one area versus another area based on the dynamics of a given market. From a total cost standpoint, we do expect over time that technology costs will increase. Software as a service, just broad-based, is going to cause that across the industry, we believe. The issue is, as we leverage that technology, including artificial intelligence and generative AI, is how can we use those tools? Over time, we will have attrition in our workforce that we will not have to replace because we have technology that can do a particular job. I think that the key is, how does all that happen in tandem? We do not have that clear answer just yet.
In theory, that is what the expectation should be with this new technology that we are going to be implementing. That includes a commercial loan system and deposit system and a new general ledger. There is a lot going on there over the next couple of two, three years, actually.
Speaker 0
Got it. As a follow-up to what you've been building, you just mentioned the commercial system. How run rated are the bankers that you've hired so far in terms of their production potential? How are you doing in terms of your pacing in terms of the competitive ability to add more people like you've talked about over the last few years, looking at what, upwards of 150-plus over the next couple of years? Yeah, I think we're on track. We should have hired about half of the bankers that we expect to hire by the end of the third quarter. Begin building around support staff first because we want to make sure we have the teams in place to support our bankers when they join our teams. I think our recruiting has been good. We talk often about the importance of recruiting every day.
Expect our leaders to know who the best bankers are in the markets that they're operating in. As a result, we should have a leg up on recruiting because we're actively doing that all the time. We're pretty confident in our ability to complete our recruiting of the bankers we anticipate hiring. As I say, about half of them by the end of the third quarter, which is on pace with our expectations and the balance midway through 2026, probably.
Speaker 5
Great. Thanks a lot.
Speaker 2
Our next question comes from a line of Steven Alexopoulos with TD Cowen. Please proceed with your question.
Hey. Good morning, everyone.
Speaker 0
Morning.
Good morning. I wanted to start. The short interest is fairly high in your stock. Part of the thesis on those more negative is that it's going to be tough for you to maintain this high mix of non-interest bearing, right? Tied to that, your net interest margin might be at a peak. In the slides, you do say you expect to hold the non-interest bearing mix stable. Could you unpack this for us? How do you expect to maintain that? Stable means you have to grow it if you're growing total deposits to fund loan growth. Ultimately, that'll lead to what environment do we need to see for you to see NIM expansion beyond the second half?
Speaker 5
Yeah. So a couple of things there. Our whole business model is predicated on when we think of a customer, we think of a checking account of a consumer and an operating account of a business, non-interest bearing deposits. From that, we can leverage all the other products and services that those customers need and value. When we're growing, if we want to have a money market, especially in one of our growth markets, we're going to bring an expected checking account to come with that. Continuing to grow new clients, John had mentioned 300 new clients. Operating accounts, we think we can continue to maintain that low 30% non-interest bearing deposit account. I mean, again, a lot of those, two-thirds of those are consumer checking accounts with $5,000 on average in them. Those aren't going anywhere.
If you're in markets and making investments where there's a lot of growth in people and businesses, we should expect as we grow total deposits that we can continue to grow non-interest bearing. Relative to the margin, we had talked about trying to get our margin more stable and less volatile. We've said we could be, depending on where the interest rate environment is, somewhere between 3.50-4%. We still believe that. I think that at the end of the day, we have some more room to grow the margin. It really depends on what absolute rates are, but also the shape of the yield curve.
If we can have a normal yield curve, you call it in the 4% range, maybe a tad over that on the 10 and 3% on the short end, that's a pretty good environment for us to continue to grow net interest income and the resulting margin.
Speaker 0
Yeah. I would just add, if I can, we have almost four and a half million consumer checking account customers. Average balance, as David suggested, is about $5,500. We have a very loyal, low-cost, and granular, importantly, customer base who are actively using their accounts for 39 or 40 quarters. Visa recognizes the bank whose debit card base utilizes their cards and is most active, and we've been at the top of that group, which means our customers are actually operating out of their accounts. We believe that will continue. We have 400,000 small business customers, and they have an average balance of about $15,000. Again, really core granular customers, and we're growing consumer checking accounts. We're growing small business checking accounts in the markets that we're in. We believe that we can continue to do that.
The final thing is, amongst our core commercial customer base, we have about a 64-65% penetration rate for treasury management products and services. There's some upside there as we continue to broaden and deepen relationships, which should solidify and help us grow non-interest bearing deposits.
Got it. That's helpful. For a follow-up question, which goes back to your answer to John Pancari's question. When we listen to other banks, if you hear the PNC call, as an example, they talk about good loan growth coming from your markets and a share gain. There is also a view that Regions is a bit on defense with all these other banks coming into your market. Can you just give us a sense, when we think about whatever loan growth is for the industry, do you guys have an expectation that you'll be at that level or better, which is partially to do with appetite to grow? Thanks.
Yeah. I mean, we have, and I think I've tried to make the point just a few minutes ago, we have over the last seven, eight years been really focused on capital allocation, risk-adjusted returns. We've been remixing our portfolio. And that's a real discipline process we continue to go through. It's not been so much about growth for us as it has been to position our portfolio for soundness, for profitability, and then ultimately for growth. There will be periods of time when we just don't grow. Now is one where we're growing modestly. As I pointed out, we've had $1 billion in forced runoff related to our leverage lending and enterprise value lending portfolios, primarily within the technology sector. We just decided to exit that space. All the while, we're continuing to improve our profitability and returns for our customers. That's what we're focused on: consistent, sustainable performance.
We will continue to grow. I believe and have said consistently we should grow with the economy, plus a little in the markets that we operate in. That assumes that we're not also trying to exit some other part of our business to continue to reshape the portfolio. The other thing I'd say about growth, and I love slide four. In our deck, we're continuing to grow core deposits. When you look at deposit growth in our markets over the last five years, we're growing at a rate faster than virtually all of our peers and doing it at a cost that is significantly less than our peers. That is ultimately, in my mind anyway, the real proxy for do we have a business that's growing? Is it sustainable? Will it create long-term value for our shareholders? I think the answer is yes.
Speaker 5
I'll add one thing, Steven, to that. On the loan side, if you look at our loan yields relative to peers. Loan yields have come down over an extended period of time. Ours have come down less so than everybody else's because we aren't trying to use rate to grow. We will grow when we get paid for the risks that we take with an appropriate return on the capital that our shareholders have given us to use. If that means we grow a little bit slower than everybody else, so be it. We're going to be focused on risk-adjusted returns. We think that's really what our shareholders want us to do.
Got it. Terrific color. Thanks for taking my questions.
Speaker 0
Thank you.
Speaker 2
Our next question comes from a line of Gerard Cassidy with RBC. Please proceed with your question.
Speaker 0
Morning, Gerard.
Morning.
Hello, gentlemen. How are you?
Good. Thank you.
Can you guys share with us. Your credit quality is very good, improved this quarter, but many of the banks this quarter had really good improvement. It is interesting because the backdrop that we have of the economic uncertainty brought on by the Trump administration's tariff policies, potentially causing increased inflation. Predictions three months ago of recession probabilities going up. Credit across the board this quarter was really good. Can you give any color on what you guys are seeing? And then second, John or David, if those two portfolios that you have identified that you keep extra scrutiny on, transportation and office commercial real estate, any color on those portfolios as well? Yeah. I think in general, Gerard, businesses have had a number of good years in a row. They have generally much stronger balance sheets, a lot of liquidity through the consumer as well.
While they may have more debt-to-income, ratios are actually improved, better, they have more liquidity. All in all, I think customers have been more prudent in how they manage their business, so to speak. At the same time, I think the industry has done a much better job of managing risk, exposure, concentrations, etc., all of which has manifested itself in better outcomes. With respect to the two portfolios you mentioned, we are continuing to work through a handful of credits in the office space. While we are guiding to 40-50 basis points of charge-offs and potentially to the higher end of the range during the next quarter, that contemplates that we resolve a large issue, which may not get resolved in the third quarter. As you know, working through large credits, sometimes the timing of the resolution is unpredictable.
We just have a couple, and we have identified those now over a number of quarters. We have plans to work through them. On the transportation side, that sector continues to be stressed in part because of conversations, uncertainty about tariffs. Again, we think that is manageable, and customers have reacted to what has been a long period of recession in that sector and are doing okay.
Speaker 5
From the consumer side, Gerard, consumers are in pretty good shape too. Now, there is some pressure on the lower FICO individuals, but that's not where we bank. We bank homeowners, generally speaking, on the consumer side. We don't see that risk. Consumers that we're banking from a loan standpoint are actually in good shape where their income is outpacing inflation. They have quite a bit of net worth because of housing prices continuing to stay as strong as they are. You look at our losses and our supplement on the consumer side, you don't see anything related to mortgage or home equity to speak of because anytime we may have a foreclosure, there's equity in the home that we have from a collateral standpoint. All in all, businesses and consumers are in pretty good shape.
We just have to work through a couple of these portfolios, which is why we'll be at the higher end of our 40-50 charge-off range. In time, we'll expect that to go down to the lower end.
Speaker 0
Very good. And then just a more broad question for either of you. Can you share with us your thoughts on the coin legislation passed yesterday in Congress? And stablecoins are probably going to be part of the payment system as we go forward. Also, deposits, how are you guys approaching adopting some sort of stablecoin solution? Do you think there could be a consortium of banks getting together for a single stablecoin, kind of like what you guys do with Zelle? Yeah. I think we do believe that there will be a consortium of banks getting together, and we would intend to participate with them. We're typically a follower, and when big changes like this occur within the industry, and more specifically within the payment space, we've been actively engaged with the clearinghouse and with Early Warning Systems around Zelle and real-time payments at the clearinghouse, etc.
We'll also, like in those instances, be engaged with other peers and the larger banks in the industry to find a solution around stablecoin and the impact on the payment system. Very good. Thank you. I'd also add, John, to your slide four, slides 17 and 18 are very impressive too. So thank you.
Speaker 5
Thank you.
Thank you.
Speaker 2
Our next question comes from a line of Betsy Graseck with Morgan Stanley. Please proceed with your question.
Speaker 4
Hi. Good morning.
Speaker 0
Morning, Betsy.
Speaker 4
The question I have just is on the operating leverage, which you identified in the 150-250 range this year. Is that right?
Speaker 5
That's correct.
Speaker 4
As I reflect on all the conversation around the technology investments, I guess I should say maturing, right, and the systems being in place in the not-too-distant future. How should we be thinking about operating leverage? Is this run rate of 150-250 something that you think that you should be able to continue to deliver over time? I'm not asking for a 2026 outlook or anything. I mean, what I'm really just trying to get at is with the technology stack you have and is about to be fully deployed with the AI that you identified in the presentation, discussed a little bit, and coupled with the new bank or headcount, should we be thinking here that this is a go-forward range, or is operating leverage this year unusually high to what you think you can generate over time?
Speaker 0
Betsy, I would just say, I mean, we're committed to delivering positive operating leverage over time. There will be periods of time where that's more challenging to do. We are committed to delivering positive operating leverage over time.
Speaker 5
Yeah. I think the key here is we do not want to force positive operating leverage when we need to make investments. That being said, we expect to generate it. We are working on our three-year strategic plan. We are asking all the businesses, when they submit their original budgets, that they need to have positive operating leverage built into it. We need to control the back office spend. We need to make the investments we need to make. We also need to go find savings in everything else that we are doing. We have done a really good job of controlling our expense base, as you can see on—I am not sure what slide it is. You will see that focus. What exactly operating leverage will be in 2026, we are not going to sign off on that just yet.
We are making investments this year outside of technology. We are making them in all three of our business segments on the consumer side, wealth side, and the corporate banking group. We expect those investments will generate more revenue. It will take time. Somebody—I have forgotten who—asked a question about that. It will take time for those new hires to generate revenue. We just have to continue to look for ways to become more efficient. We have got to do—I think we and the industry have to do a better job of leveraging all the new technologies that are coming at us pretty rapidly. Like I said, let our attrition, which is about 6%-7% of our workforce every year, help pay for some of this technology spend.
Speaker 4
Got it. Okay. My follow-up is just on the net interest margin where you indicated. You mentioned 4% at one point. I wanted to understand the—and I understand that. A normalized yield curve, and you indicated front end at 3, long end at 10. I'm sorry, long end at 4, right? Not 10, 4. I hope you're not laughing. I guess the question is, what other factors besides a normalized yield curve and with a front end at 3 would be.
Speaker 0
Yeah. I think it's a.
Speaker 4
The backdrop for that type of outcome?
Speaker 0
Yeah. So a number of factors, obviously. A big one's the yield curve. Another one's continuing to grow customers, non-interest-bearing accounts, checking accounts, and operating accounts, as we mentioned. Controlling our deposit costs as rates are cut. We've got to be timely with the one we can to make sure we're cutting rates. We have to be fair to our customers and fair to the market. We need to also be fair to our shareholders and make sure we get an appropriate margin. Mix of what we put on the books also matters. We have a couple of high-interest portfolios: our Cynthium portfolio, our Hi-Fi portfolio. Those make a lot of money for us because they're a high fixed rate. The input cost as Fed funds get cut creates a much bigger margin quickly. Through all those, is how we could get to 4% at some point.
Speaker 4
Super. Thanks so much.
Speaker 0
You're welcome.
Speaker 2
Your final question comes from a line of Matt O'Connor with Deutsche Bank. Please proceed with your question.
Speaker 0
Morning, Matt.
Morning. Thanks for squeezing me in here. You mentioned a couple of times about a billion dollars of runoff in the past year within the commercial book. I was just wondering if you could size how much runoff there's still to do, and the timing of that on the commercial side. I think there's some consumer stuff that you've been running off as well, and to size that the same. Thanks.
Yeah. About $400 million-$500 million probably is our target we expect. Balance of the year in terms of runoff today. That's targeted and focused. I'm sorry. I missed maybe the second part of your question.
Yep. So actually, just to clarify, the $400 million-$500 million, that's further commercial runoff by the end of the year?
Yes. Yes.
How much in total? Is that coming to an end?
It is as of now. We may change our mind. Yes, that's our current target.
Speaker 5
Oh, Matt.
Okay.
Speaker 0
I do not mean to be flip about that. What I mean is, from time to time, we take a view of a particular portfolio or a relationship. The profitability of that relationship relative to the risk or profitability of the portfolio. We could make some decisions that cause us to focus on something else. Today, based upon what we know, you can expect it to be $400 million-$500 million.
Okay. The second part of the question was just from the consumer side. I think you might fill out from indirect auto. Just remind us how much is left to run off and the pace of that.
Nothing material there, Matt. That's negligible. Yeah.
Okay. Great. I guess the point is, on loans, the drag from runoff should be a lot less, especially going into next year. The production is obviously increasing, so.
Right. That's the way we see it.
Okay. Thank you.
Speaker 5
Thank you.
Speaker 0
Okay. I appreciate your interest in raising participation in the call this morning. Really proud of the quarter, proud of the effort of our team, and excited about the momentum we think we have as we focus on the balance of the year and into 2026. Thank you all, and have a good weekend.
Speaker 2
This concludes today's teleconference. You may disconnect your lines at this time.