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John Dillon

John Dillon

Chief Executive Officer at TRANSACT TECHNOLOGIES
CEO
Executive
Board

About John Dillon

John M. Dillon (age 75) is CEO of TransAct Technologies (TACT) since April 2023 and a director since 2011. He holds a B.S. in engineering/operations research from the U.S. Naval Academy and an MBA from Golden Gate University; earlier he served five years as a naval officer in the nuclear submarine service . During his tenure, FY2024 revenue fell versus FY2023 and EBITDA turned negative, and TSR since 12/31/2021 declined to $39.52 on a $100 basis by 12/31/2024, informing pay-for-performance outcomes (low annual bonus payout and PSU forfeiture) .

Past Roles

OrganizationRoleYearsStrategic impact
AerospikeCEO; then ChairmanCEO 2015–2022; Chair 2022–2024Led a high‑performance database company serving banking, AdTech, anti‑fraud and AI/ML applications .
Engine YardCEO2009–2014Led a cloud platform for automating/developing Ruby on Rails and PHP apps .
NavisCEO2002–2008Ran enterprise software for marine container terminals/distribution centers .
Salesforce.comCEOPrior to 2002Executive leadership in enterprise software; long‑tenured software CEO experience .
Hyperion SolutionsPresident & CEOPrior to 2002Enterprise software leadership .
EDS; OracleSystems Engineer; Sales managementEarly careerTechnical and go‑to‑market foundations .

External Roles

OrganizationRoleYearsNotes
Intacct CorporationDirectorn/aFormer director .
Centerpointe Community BankDirectorn/aFormer director .
BMC Software, Inc.Director2012–2013Former public company board .
Epicor Software CorporationDirector2009–2011Former public company board .
Plumtree Software, Inc.Director1997–2005Former public company board .

Fixed Compensation

Metric20232024
Base Salary ($)415,385 613,846
Target Bonus %n/a33% of base (CEO and CFO targets; Dillon’s target explicitly 33%)
Target Bonus ($)n/a206,000 (2024 target set in 8‑K)
Option Awards ($ grant‑date fair value)370,000 237,405
Stock Awards (RSU/PSU $)415,248 553,960
Actual Annual Bonus Paid ($)181,500 34,299

Notes: In September 2024, TACT executed a new CEO employment agreement setting base salary at $618,000 with annual bonus opportunity and ongoing long‑term equity eligibility .

Performance Compensation

Annual Incentive (2024)

MetricWeightThresholdTargetMaximumActualPayout factorWeighted payout
Strategic objectives50%33.3%16.7%
FST revenue37.5%$16.5m$22.0m$27.5m$16.101m0%0%
Adjusted EBITDA12.5%$0$1.0m$3.0m$(1.521)m0%0%
Total payout16.7%

PSUs (2024 grant)

MetricWeightThreshold (50%)Target (100%)Max (150%)ActualPayout
FST revenue75%$16.5m$22.0m$26.4m$16.101m0%
Adjusted EBITDA25%$0$1.0m$2.4m$(1.521)m0%
PSU resultForfeited (threshold not met)

PSUs (2023 grant) paid out at 115.6% based on 90.6% of FST revenue target (81.2% factor) and 136.5% of adjusted EBITDA target (150% factor), vesting in three equal installments on 3/1/2024, 3/1/2025, and 3/1/2026 .

Equity Ownership & Alignment

  • Beneficial ownership: 137,037 shares (1.35% of outstanding as of 4/2/2025); includes 49,650 options currently exercisable .
  • Outstanding/Unvested Awards at 12/31/2024 (selected):
    • RSUs: 36,150 (granted 8/3/2023); 23,300 (granted 2/29/2024); plus smaller prior RSUs (1,100; 2,500; 4,800) — RSUs generally vest 25% annually .
    • Options: 59,500 unexercisable @ $6.80 exp. 2/29/2034; 59,325 unexercisable and 19,775 exercisable @ $7.69 exp. 8/3/2033; additional older lots as disclosed .
  • Hedging/pledging: Company policy prohibits hedging and pledging of Company stock; short sales and margining are also prohibited .
  • Ownership guidelines: CEO must hold 2× base salary in stock within three years; Dillon has until April 4, 2026 to comply .

Insider trading activity (Form 4 highlights)

  • RSU tax withholding: On March 1 and March 4, 2025, Dillon relinquished 309 and 257 shares, respectively, upon RSU conversions for tax withholding .
  • 10b5‑1: An August 4, 2025 Form 4 indicates trading pursuant to a 10b5‑1 plan (checkbox marked); see SEC filing index and IR archive .

Employment Terms

TermSummary
Agreement date/termCEO Employment Agreement effective Sept 4, 2024; 1‑year term with automatic 1‑year renewals unless 90‑days’ notice .
Base salary$618,000; annual bonus targeted as % of base; eligible for annual long‑term equity under 2014 Plan .
Severance (no CIC)If terminated without Cause or resigns for Good Reason: 12 months base; prior‑year earned bonus (if unpaid); pro‑rated target bonus for year of termination, paid over 12 months; 12 months after‑tax COBRA reimbursement; release required .
Change‑in‑Control (double trigger)If terminated without Cause or resigns for Good Reason within 6 months before or 12 months after a CIC: 24 months base; prior‑year earned bonus (if unpaid); 2× target annual bonus over 24 months; up to 18 months after‑tax COBRA reimbursement; release required .
Equity on CICPlan provides acceleration immediately prior to certain CIC events; performance‑based awards vest at target if performance period incomplete .
Death/DisabilityPro‑rated annual bonus for service portion in year of termination (release requirement for disability) .
Restrictive covenantsNon‑compete and non‑solicit for 1 year post‑termination; confidentiality and IP assignment; non‑disparagement .

Board Governance and Director Service

  • Board/role: Director since 2011; CEO since April 2023. Upon becoming CEO, Dillon stepped down from all Board committees; he is the only non‑independent director; Board Chair is independent (Chair role separated in 2022) .
  • Independence and structure: All committees are fully independent; Dillon is not independent under Nasdaq rules due to executive role .
  • Committee leadership refresh: Audit chair transitioned to Emanuel Hilario; Compensation chair to Randall Friedman; Nominating & Governance chair to Audrey Dunning .
  • Attendance: Each director attended 100% of Board and committee meetings in 2024 .
  • Director pay: As CEO, Dillon receives no additional director compensation .

Company Performance Context (during Dillon’s CEO tenure)

MetricFY 2023FY 2024
Revenue ($000s)72,631 43,384
EBITDA ($000s)7,647 (2,678)
TSR value of $100 (since 12/31/2021)$67.44 (as of 12/29/2023) $39.52 (as of 12/31/2024)

Say‑on‑Pay and shareholder feedback: At the 2024 Annual Meeting, ~90.5% of votes cast supported NEO pay; second consecutive year >90% support . The company maintains clawback policies (legal/compliance violations and restatement‑based) and stock ownership guidelines .

Compensation Structure Analysis (signals)

  • Mix and at‑risk pay: Significant equity component (RSUs/PSUs/options). 2024 PSUs forfeited (thresholds missed), indicating high sensitivity to FST revenue and adjusted EBITDA; annual bonus paid at 16.7% of target due to partial strategic objective achievement .
  • Metric rigor: 2024 bonus and PSU metrics emphasized FST revenue and adjusted EBITDA; both fell short (revenue $16.101m vs $16.5m threshold; adjusted EBITDA negative), suppressing payouts .
  • Governance protections: Prohibitions on hedging/pledging, dual clawback policies, and CEO ownership guideline (2× salary by April 2026) promote alignment .
  • CIC economics: Double‑trigger severance at 2× salary plus 2× target bonus and up to 18 months COBRA is meaningful but without excise tax gross‑ups; equity acceleration governed by plan (performance awards at target if open) .

Director Compensation (as a Director)

  • Dillon receives no cash/RSU director retainers due to executive status; non‑employee director program equals $40,000 cash retainer (quarterly) plus ~$45,000 in RSUs annually; Chair receives additional $25,000 .

Risk Indicators & Red Flags

  • 2024 operating performance: Revenue decline and negative EBITDA; PSUs forfeited and minimal AIP payout .
  • Equity overhang/vesting cadence: Substantial unvested RSUs and unexercisable options scheduled to vest over 2025–2027 may create periodic liquidity around vesting/tax events (evidenced by March 2025 tax‑withholding Form 4s) .
  • Alignment mitigants: No hedging/pledging allowed; stock ownership guideline in force; clawbacks adopted .

Investment Implications

  • Pay-for-performance is functioning: With revenue and EBITDA shortfalls in 2024, Dillon’s PSU grant was forfeited and cash bonus paid at just 16.7% of target—evidence of downside risk in incentive design and alignment with shareholder outcomes .
  • Retention balanced with discipline: The new CEO agreement secures Dillon with standard 1‑year auto‑renewal and robust double‑trigger CIC terms, but no tax gross‑ups and compliance‑heavy covenants/clawbacks reduce governance risk .
  • Trading/overhang watch: Expect episodic Form 4s around vesting/tax events; a 10b5‑1 plan was indicated in August 2025, which can smooth selling cadence but may still create technical pressure around scheduled sales .
  • Operating inflection needed: To re‑activate equity upside and higher cash pay outcomes, FST revenue and adjusted EBITDA must rebound; investors should monitor quarterly FST revenue trajectory and cost discipline given 2024’s negative EBITDA .