Sign in

Paola Arbour

About Paola M. Arbour

Paola M. Arbour, 61, is an independent director of Texas Capital Bancshares (TCBI) since 2021 and currently serves as EVP & Chief Information Officer of Tenet Healthcare, a role she has held since 2018; she brings 35+ years of IT leadership and transformation experience. At TCBI she chairs the newly formed Technology Committee and serves on the Governance & Nominating Committee, adding deep technology and cybersecurity oversight to the board’s skill mix.

Past Roles

OrganizationRoleTenureCommittees/Impact
Tenet Healthcare CorporationEVP & Chief Information Officer2018–PresentLeads enterprise IT strategy, digital technology, data analytics, automation, and customer experience initiatives
ProV InternationalPresident2017–2018Led services organization and growth initiatives
ServiceNowVice President2016–2017Senior leadership in services and customer success
Dell ServicesVice President, Service DeliveryEarlier in career (dates not disclosed)Global service delivery and customer experience leadership
EDSVice President (Europe & U.S.)Earlier in career (dates not disclosed)Services leadership across geographies

External Roles

OrganizationRoleTenure/Notes
Technology Business Management CouncilBoard MemberOngoing (not dated)
Blumberg Capital Innovation CouncilMemberOngoing (not dated)
Evanta CIO Community for GartnerMemberOngoing (not dated)
  • Other public company directorships: None current; none in past five years .

Board Governance

  • Committees: Technology Committee (Chair); Governance & Nominating (Member). Note: The Technology Committee was established January 22, 2025; it held 0 meetings in 2024 and is responsible for oversight of IT strategy, cybersecurity risk, and significant technology investments.
  • Independence: The board states all directors other than the CEO are independent; Arbour is listed as independent.
  • Attendance and engagement: The board held 7 meetings in 2024; each director attended at least 75% of board and committee meetings on which they served. Eleven of twelve directors attended the 2024 annual meeting.

Fixed Compensation

Item2024 Amount
Fees earned or paid in cash$90,000

Director compensation framework (2024 rates):

  • Annual board retainer (cash): $70,000
  • Committee chair retainers: Audit $30,000; Risk $30,000; Compensation $25,000; Governance $25,000
  • Committee member fee (non-chair): $10,000
  • Equity retainer: $80,000 in RSUs
  • Notes: Fees include meeting fees, annual retainers, and chair fees; amounts also include subsidiary board committee fees where applicable. Aggregate annual cap for a non-employee director: $500,000 under the LTIP (with limited exceptions).

Performance Compensation

Grant YearGrant DateAward TypeShares/UnitsGrant-Date FV/ShareVesting
2024Apr 23, 2024Time-based RSUs (director equity retainer)1,330$60.16Vests in full on Apr 23, 2025
  • As of Dec 31, 2024, each then-current independent director (other than the CEO) held 1,330 unvested RSUs; Mr. Midkiff held 1,134 given his mid-year start.
  • Performance metrics: Not applicable for director equity; director equity is time-based RSUs (no performance conditions).

Other Directorships & Interlocks

  • Public company boards: None current; none in past five years. Interlocks: None disclosed pertaining to Arbour.

Expertise & Qualifications

  • More than 35 years leading and transforming IT organizations; executive management experience; IT and customer experience expertise.
  • Technology & cybersecurity oversight: Chairs TCBI’s Technology Committee with remit over information technology strategy, cybersecurity risk, and emerging tech investments.
  • Independence and governance: Serves on Governance & Nominating Committee.

Equity Ownership

Ownership Detail (as of Feb 19, 2025 unless noted)Amount
Beneficial ownership – Common shares4,341 (includes 2,710 shares held + 1,631 deferred shares)
Percent of shares outstanding<1% (of 46,124,746 shares)
Unvested RSUs outstanding (as of Dec 31, 2024)1,330
Director stock ownership guideline5x cash portion of annual retainer (RSUs count toward guideline)
Guideline compliance (as of Dec 31, 2024)Met (all independent directors met guideline except Mr. Midkiff)
Hedging/pledgingProhibited by policy (Insider Trading and Anti-Hedging/Anti-Pledging)

Insider trades (Form 4 extracts):

DateTickerTransactionSharesNote/Source
Apr 22, 2025TCBIAcquisition (director equity award/“buy”)1,330
Apr 17–23, 2024TCBIAcquisition of RSUs1,330Matches 2024 director RSU grant and transaction listing
Apr 18, 2023TCBIAcquisition (director award/“buy”)1,377
Apr 18, 2022TCBIAcquisition (director award/“buy”)1,377

Governance Assessment

Strengths

  • Technology and cybersecurity leadership: As Technology Committee Chair, Arbour enhances oversight of cyber risk, IT investments, and emerging tech—key issues for banks. The committee’s mandate is explicit and board-level, aligning her expertise with TCBI’s risk oversight architecture.
  • Engagement and independence: Independent director with committee responsibilities; board reports strong 2024 attendance (≥75% for each director) and robust engagement practices (executive sessions, evaluations).
  • Ownership alignment: Roughly half of director pay delivered in equity; in 2024 her mix was $90,000 cash and $80,013 equity; she meets the 5x cash retainer ownership guideline, and pledging is prohibited.

Watch items and potential conflicts

  • External executive role: As Tenet’s CIO, her full-time operating responsibilities could present potential time/attention or business conflicts if TCBI were to engage with Tenet or healthcare counterparties; however, TCBI discloses no related-party transactions requiring specific disclosure and maintains annual questionnaires and review protocols.
  • New committee ramp-up: The Technology Committee formed in January 2025 (0 meetings in 2024); execution quality will depend on agenda depth, cadence, and integration with Risk and Audit committees.
  • Overboarding/capacity: TCBI limits directors to four public boards; Arbour holds no other public company directorships, indicating compliance and manageable commitments.

Director Compensation (detail)

YearFees Earned or Paid in CashStock Awards (RSUs)Total
2024$90,000 $80,013 (1,330 RSUs at $60.16; cliff vest 4/23/2025) $170,013

Notes on program design and governance:

  • Cash and equity retainers reviewed biennially; external consultant (Pearl Meyer) supports market benchmarking; LTIP cap of $500,000 per non-employee director annually.
  • Strong governance policies: anti-hedging/anti-pledging, equity grant policy, recoupment policy (for applicable incentive awards).

Board Governance (committee scope snapshot)

  • Technology Committee (Chair: Arbour): Oversight of IT strategy, operations, cybersecurity risk, and major technology investments, including AI and emerging technologies.
  • Governance & Nominating: Oversees corporate governance policies, board refreshment, composition, succession planning, and effectiveness assessments.

Related-Party Transactions and Conflicts

  • Ordinary-course banking relationships are permitted only on market terms with advance board approval; annual questionnaires and independence certifications are required. Other than such standard matters, no related-party transactions required specific disclosure in the latest proxy.

Summary Signals for Investors

  • Positive: Technology/cyber oversight strengthened via a dedicated board committee chaired by a seasoned CIO; solid attendance; equity-heavy pay structure; ownership guideline met; independence and anti-pledging policy reduce misalignment risk.
  • Monitor: Committee build-out and integration in 2025; potential industry exposure given Tenet role (no transactions disclosed).