Paola Arbour
About Paola M. Arbour
Paola M. Arbour, 61, is an independent director of Texas Capital Bancshares (TCBI) since 2021 and currently serves as EVP & Chief Information Officer of Tenet Healthcare, a role she has held since 2018; she brings 35+ years of IT leadership and transformation experience. At TCBI she chairs the newly formed Technology Committee and serves on the Governance & Nominating Committee, adding deep technology and cybersecurity oversight to the board’s skill mix.
Past Roles
| Organization | Role | Tenure | Committees/Impact |
|---|---|---|---|
| Tenet Healthcare Corporation | EVP & Chief Information Officer | 2018–Present | Leads enterprise IT strategy, digital technology, data analytics, automation, and customer experience initiatives |
| ProV International | President | 2017–2018 | Led services organization and growth initiatives |
| ServiceNow | Vice President | 2016–2017 | Senior leadership in services and customer success |
| Dell Services | Vice President, Service Delivery | Earlier in career (dates not disclosed) | Global service delivery and customer experience leadership |
| EDS | Vice President (Europe & U.S.) | Earlier in career (dates not disclosed) | Services leadership across geographies |
External Roles
| Organization | Role | Tenure/Notes |
|---|---|---|
| Technology Business Management Council | Board Member | Ongoing (not dated) |
| Blumberg Capital Innovation Council | Member | Ongoing (not dated) |
| Evanta CIO Community for Gartner | Member | Ongoing (not dated) |
- Other public company directorships: None current; none in past five years .
Board Governance
- Committees: Technology Committee (Chair); Governance & Nominating (Member). Note: The Technology Committee was established January 22, 2025; it held 0 meetings in 2024 and is responsible for oversight of IT strategy, cybersecurity risk, and significant technology investments.
- Independence: The board states all directors other than the CEO are independent; Arbour is listed as independent.
- Attendance and engagement: The board held 7 meetings in 2024; each director attended at least 75% of board and committee meetings on which they served. Eleven of twelve directors attended the 2024 annual meeting.
Fixed Compensation
| Item | 2024 Amount |
|---|---|
| Fees earned or paid in cash | $90,000 |
Director compensation framework (2024 rates):
- Annual board retainer (cash): $70,000
- Committee chair retainers: Audit $30,000; Risk $30,000; Compensation $25,000; Governance $25,000
- Committee member fee (non-chair): $10,000
- Equity retainer: $80,000 in RSUs
- Notes: Fees include meeting fees, annual retainers, and chair fees; amounts also include subsidiary board committee fees where applicable. Aggregate annual cap for a non-employee director: $500,000 under the LTIP (with limited exceptions).
Performance Compensation
| Grant Year | Grant Date | Award Type | Shares/Units | Grant-Date FV/Share | Vesting |
|---|---|---|---|---|---|
| 2024 | Apr 23, 2024 | Time-based RSUs (director equity retainer) | 1,330 | $60.16 | Vests in full on Apr 23, 2025 |
- As of Dec 31, 2024, each then-current independent director (other than the CEO) held 1,330 unvested RSUs; Mr. Midkiff held 1,134 given his mid-year start.
- Performance metrics: Not applicable for director equity; director equity is time-based RSUs (no performance conditions).
Other Directorships & Interlocks
- Public company boards: None current; none in past five years. Interlocks: None disclosed pertaining to Arbour.
Expertise & Qualifications
- More than 35 years leading and transforming IT organizations; executive management experience; IT and customer experience expertise.
- Technology & cybersecurity oversight: Chairs TCBI’s Technology Committee with remit over information technology strategy, cybersecurity risk, and emerging tech investments.
- Independence and governance: Serves on Governance & Nominating Committee.
Equity Ownership
| Ownership Detail (as of Feb 19, 2025 unless noted) | Amount |
|---|---|
| Beneficial ownership – Common shares | 4,341 (includes 2,710 shares held + 1,631 deferred shares) |
| Percent of shares outstanding | <1% (of 46,124,746 shares) |
| Unvested RSUs outstanding (as of Dec 31, 2024) | 1,330 |
| Director stock ownership guideline | 5x cash portion of annual retainer (RSUs count toward guideline) |
| Guideline compliance (as of Dec 31, 2024) | Met (all independent directors met guideline except Mr. Midkiff) |
| Hedging/pledging | Prohibited by policy (Insider Trading and Anti-Hedging/Anti-Pledging) |
Insider trades (Form 4 extracts):
| Date | Ticker | Transaction | Shares | Note/Source |
|---|---|---|---|---|
| Apr 22, 2025 | TCBI | Acquisition (director equity award/“buy”) | 1,330 | |
| Apr 17–23, 2024 | TCBI | Acquisition of RSUs | 1,330 | Matches 2024 director RSU grant and transaction listing |
| Apr 18, 2023 | TCBI | Acquisition (director award/“buy”) | 1,377 | |
| Apr 18, 2022 | TCBI | Acquisition (director award/“buy”) | 1,377 |
Governance Assessment
Strengths
- Technology and cybersecurity leadership: As Technology Committee Chair, Arbour enhances oversight of cyber risk, IT investments, and emerging tech—key issues for banks. The committee’s mandate is explicit and board-level, aligning her expertise with TCBI’s risk oversight architecture.
- Engagement and independence: Independent director with committee responsibilities; board reports strong 2024 attendance (≥75% for each director) and robust engagement practices (executive sessions, evaluations).
- Ownership alignment: Roughly half of director pay delivered in equity; in 2024 her mix was $90,000 cash and $80,013 equity; she meets the 5x cash retainer ownership guideline, and pledging is prohibited.
Watch items and potential conflicts
- External executive role: As Tenet’s CIO, her full-time operating responsibilities could present potential time/attention or business conflicts if TCBI were to engage with Tenet or healthcare counterparties; however, TCBI discloses no related-party transactions requiring specific disclosure and maintains annual questionnaires and review protocols.
- New committee ramp-up: The Technology Committee formed in January 2025 (0 meetings in 2024); execution quality will depend on agenda depth, cadence, and integration with Risk and Audit committees.
- Overboarding/capacity: TCBI limits directors to four public boards; Arbour holds no other public company directorships, indicating compliance and manageable commitments.
Director Compensation (detail)
| Year | Fees Earned or Paid in Cash | Stock Awards (RSUs) | Total |
|---|---|---|---|
| 2024 | $90,000 | $80,013 (1,330 RSUs at $60.16; cliff vest 4/23/2025) | $170,013 |
Notes on program design and governance:
- Cash and equity retainers reviewed biennially; external consultant (Pearl Meyer) supports market benchmarking; LTIP cap of $500,000 per non-employee director annually.
- Strong governance policies: anti-hedging/anti-pledging, equity grant policy, recoupment policy (for applicable incentive awards).
Board Governance (committee scope snapshot)
- Technology Committee (Chair: Arbour): Oversight of IT strategy, operations, cybersecurity risk, and major technology investments, including AI and emerging technologies.
- Governance & Nominating: Oversees corporate governance policies, board refreshment, composition, succession planning, and effectiveness assessments.
Related-Party Transactions and Conflicts
- Ordinary-course banking relationships are permitted only on market terms with advance board approval; annual questionnaires and independence certifications are required. Other than such standard matters, no related-party transactions required specific disclosure in the latest proxy.
Summary Signals for Investors
- Positive: Technology/cyber oversight strengthened via a dedicated board committee chaired by a seasoned CIO; solid attendance; equity-heavy pay structure; ownership guideline met; independence and anti-pledging policy reduce misalignment risk.
- Monitor: Committee build-out and integration in 2025; potential industry exposure given Tenet role (no transactions disclosed).