TJX Companies - Q4 2026
February 25, 2026
Transcript
Operator (participant)
Ladies and gentlemen, thank you for standing by. Welcome to The TJX Companies' Q4 fiscal 2026 financial results conference call. At this time, all participants are in a listen-only mode. Later, we will conduct a question-and-answer session. At that time, if you do have a question, you may press star one. As a reminder, this conference is being recorded February 25, 2026. I would like to turn the conference over to Mr. Ernie Herrman, Chief Executive Officer and President of The TJX Companies, Inc. Please go ahead, sir.
Ernie Herrman (CEO and President)
Thanks, Shirley. Before we begin, Deb has some opening comments.
Speaker 10
Thank you, Ernie. Good morning. Today's call is being recorded and includes forward-looking statements about our results and plans. These statements are subject to risks and uncertainties that could cause the actual results to vary materially from these statements, including, among others, the factors identified in our filings with the SEC. Please review our press release for a cautionary statement regarding forward-looking statements, as well as the full safe harbor statements included in the investor section of our website, tjx.com. We have also detailed the impact of foreign exchange on our consolidated results and our international divisions in today's press release and in the investor section of tjx.com, along with reconciliations to non-GAAP measures we discuss. Thank you. Now I'll turn it back over to Ernie.
Ernie Herrman (CEO and President)
Good morning. Joining me and Deb on the call is John. I want to start today by acknowledging our global associates for their excellent work in 2025. I truly appreciate their ongoing commitment to both TJX and our customers every day. Now, to an overview of our results, beginning with the Q4. I'm extremely pleased with our excellent Q4 results. Q4 sales, profitability, and earnings per share were all well above our expectations. Overall, comp sales were up a very strong 5%, with comp sales strength at each of our divisions. I am convinced that our exciting assortment of merchandise and great values resonated with shoppers across all of our retail banners this holiday season.
Further, our teams did an excellent job transitioning our stores post-holiday to the categories and trends that appealed to consumers, and I am confident that our merchandise mix positions us well as we start the year. For the full year, overall net sales surpassed $60 billion, making a major milestone for our company. We are even more excited about the future and the global opportunities we see to keep growing our customer base and to capture additional market share by bringing excitement to shoppers with our values. Full-year comp sales increased a very strong 5%. Profitability increased significantly, and earnings per share grew double digits, all well above our initial guidance for the year. Importantly, we are confident that we attracted new shoppers to our stores in every country that we operate in.
I want to again recognize the excellent execution of our teams and the collective efforts of our associates across the company, which led to this terrific performance in 2025. As we begin 2026, the Q1 is off to a strong start. We have many initiatives planned that we believe will keep driving sales and traffic this year. We remain confident that in-store shopping is not going away and believe our focus on offering customers an exciting treasure hunt shopping experience every day will continue to serve us well. Additionally, we are always looking at ways to further improve our in-store shopping environment and remain committed to investing in store remodels and new prototypes that we believe will enhance the customer shopping experience.
In fact, I believe that our organization has done such a great job in this area that it has helped drive the remarkable consistency of comp increases across our store base. Availability of quality branded merchandise in the marketplace continues to be outstanding, and we are in a terrific position to flow a fresh assortment of goods to our stores and online this spring and throughout the year. Longer term, we're convinced that the flexibility of our business and our unwavering commitment to value will continue to be a winning retail formula. I'll speak more about our performance and our confidence in gaining additional market share over the long term in a moment. But first, I'll turn the call over to John to cover our Q4 and full-year financial results in more detail. John?
Speaker 10
Thanks, Ernie. I also want to add my gratitude to all of our global associates for their hard work and commitment to TJX this year. I'll share some additional details on the Q4. As I recap our Q4 results, I'm gonna speak to everything on an adjusted basis, which excludes the net impact from a litigation settlement related to the credit card interchange fees and the related expenses associated with that settlement. Reconciliations detailing the net impact of these settlement-related items on our results can be found in today's press release and on the investor section of our website. Net sales grew to $17.7 billion, a 9% increase above last year. As Ernie mentioned, our Q4 consolidated comp sales increased 5%, which was well above our plan and on top of a 5% increase last year.
I wanna note that our quarterly comp was trending higher prior to the winter storms that swept across North America at the end of the quarter. Importantly, we saw sales pick up again after the storms passed. Our Q4 comp was driven by a combination of a higher average basket and an increase in customer transactions. Further, we saw strong comp sales increases in both our apparel and home categories, as we have all year long. Adjusted pre-tax profit margin at 12.2% was up 60 basis points over last year's 11.6%, and well above our plan. Adjusted gross margin was 31.1%, up 60 basis points over last year's 30.5%. This increase was primarily driven by a higher merchandise margin and expense leverage on sales, partially offset by unfavorable inventory hedges.
Adjusted SG&A was 19.1%, favorable 10 basis points versus last year's 19.2%. Net interest income negatively impacted pre-tax profit margin by 10 basis points versus last year. All of this led to adjusted diluted earnings per share of $1.43, up 16% over last year's $1.23, and well above our plan. Q4 adjusted pre-tax profit margin and adjusted diluted earnings per share were both well above plan. This was primarily due to lower shrink and expense leverage on above-plan sales, partially offset by higher incentive compensation accruals. As for our divisional performance in the Q4, each of our divisions saw comp sales growth of 4% or better and had strong adjusted segment profit margins. To our fiscal 26 results.
Once again, for our full year financial results, I'm gonna speak to everything on an adjusted basis, which excludes the net impact from a litigation settlement related to credit card interchange fees and the related expenses associated with that settlement. Net sales grew to $60.4 billion, a 7% increase over last year. Consolidated comp sales were up 5% and driven by both a higher average basket and an increase in customer transactions. Adjusted pre-tax profit margin was 11.7%, up 20 basis points over last year's 11.5%. Full year adjusted gross margin was 31%, up 40 basis points over last year's 30.6%. This increase includes a 20 basis point benefit from shrink favorability. We once again saw shrink favorability across all of our segments.
I want to take a moment to acknowledge the outstanding efforts of our associates, who worked hard all year long to drive this improvement. I'm also pleased to share that shrink is essentially back to our pre-COVID level. We believe this speaks to our culture of working to quickly address issues that come up and our commitment and laser focus on fixing them. Full year adjusted SG&A was 19.5%, 10 basis points unfavorable to last year's 19.4%. Net interest income negatively impacted full year pre-tax profit margin by 10 basis points versus last year. All of this led to full year adjusted diluted earnings per share of $4.73, up 11% over last year's $4.26. Ernie will talk about our full year divisional highlights in a moment. Moving to inventory.
Balance sheet inventory was up 14%, and inventory on a per store basis was up 10%. We feel great about our inventory levels and the excellent availability we are seeing in the marketplace. I'll finish with our liquidity and shareholder distributions. For the full year, we generated $6.9 billion of operating cash flow and ended the year with $6.2 billion in cash. In fiscal 26, we returned $4.3 billion to shareholders through our buyback and dividend programs. I'll turn it back to Ernie.
Ernie Herrman (CEO and President)
Thanks, John. I'll cover some full year divisional highlights. I'm extremely pleased with the strong and consistent sales performance across each of our divisions. All of our businesses delivered comp sales growth of 4% or better this year. Importantly, each division drove increases in customer transactions and attracted new shoppers throughout the year. I truly believe our value proposition appeals to a wide customer demographic across our retail banners, which differentiates us from so many other major retailers. I am convinced that each of our divisions is set up extremely well to continue capturing market share around the world for many years to come. At Marmaxx, overall sales for the full year grew to $36.6 billion. Marmaxx's comp sales grew a strong 4%, with increases in both their apparel and home categories.
Further, comp sales were up across each of Marmaxx's regions and consistent across all customer income demographics. At Sierra, we were very pleased with their performance as they delivered healthy sales growth while accelerating their store openings across the United States. Additionally, our U.S. online businesses continued to add new categories and brands to deliver even more freshness and excitement for our e-commerce shoppers. As to Marmaxx's profitability, adjusted full-year segment profit margin increased to an outstanding 14.4%. Going forward, we are very excited about the opportunities we see to open more stores, attract more shoppers, and increase sales at our largest division. At HomeGoods, annual sales surpassed $10 billion, a great milestone in this division. Comp sales increased a very strong 5%, with broad strength across all regions of the country.
During the year, we opened 27 stores for this division, bringing our eclectic mix of home fashions to even more consumers across the United States. As to profitability, HomeGoods' full-year adjusted segment profit margin increased to an outstanding 12%. Long term, we see plenty of opportunities for HomeGoods and HomeSense to capture an even bigger share of the United States home market. At TJX Canada, full-year sales increased to $5.6 billion, and comp sales increased an outstanding 7%. It was great to see consistent and strong performance at all three of our Canadian retail banners, which each delivered similar comp increases. Adjusted segment profit margin on a constant currency basis increased to a strong 13.8%.
Through our Winners, Marshalls, and HomeSense banners, we are one of the top destinations for apparel and home fashions in Canada. We continue to see a long runway for growth and are excited to further grow our footprint across this country. At TJX International, full-year sales grew to $8 billion, and comp sales increased a strong 4%, with strength in both Europe and Australia. In Europe, we are the largest brick-and-mortar off-price retailer and believe our size and scale allow us to offer consumers an unmatched mix of merchandise at great value. Further, we are on track to open our first stores in Spain this spring and are excited to deliver our values to more shoppers in Europe. In Australia, sales were once again outstanding, and we continue to open stores across the country.
As to profitability, I am extremely pleased with the TJX International Division's improvement in 2025. Adjusted segment profit margin on a constant currency basis increased significantly to 7.3%. Going forward, we are confident that we can continue capturing more shoppers in each country that we operate in. We continue to be very pleased with our joint venture in Mexico and minority investment in the Middle East. In Mexico, we've made excellent progress on the merchandising side of the business and continue to see opportunities to further optimize the store assortment. In the Middle East, Brands For Less stores continue to perform well, and they have plans to continue opening stores across that region. We're excited to be participating in the growth of off-price in these regions of the world.
Moving on, I'd like to highlight some of the key reasons why we are confident that we can continue to grow our company and gain market share around the world for well into the future. First is our relentless focus on delivering value for our customers every day. Availability of merchandise continues to be exceptional, as our team of more than 1,400 buyers source from a universe of approximately 21,000 vendors every year, including thousands of new ones. We have developed very strong relationships with our vendors and believe they look to us to clear their excess inventory and to grow their business and introduce their brands to new customers. This gives us great confidence that we will have plenty of access to goods going forward, and that we are in an excellent position to continue bringing shoppers joy and terrific value every time they visit.
Second, we believe our strategy of operating stores across a wide customer demographic will continue to serve us well. With outstanding access to good, better, and best merchandise, we can curate our stores with an assortment that appeals to various income and age demographics. This allows us to reach a broad range of shoppers, which we believe differentiates us from many other major brick-and-mortar retailers. We continue to see an outsized number of new, younger customers visiting our retail banners at each of our divisions. All of this gives us confidence that we can continue to open stores in new markets in each of our geographies. This leads me to my next point, which is the significant opportunity we see to grow our global store base. We see the long-term potential to grow to 7,000 stores with our existing retail banners in our current countries and Spain.
We have an excellent track record of opening stores in the right locations, in the right markets, and are convinced that we will continue to do so. With the long-term opportunity to open 1,700+ additional stores globally, we see a very strong path ahead for continued global growth. Fourth, we believe we are a retail leader in flexibility. Our business is centered around being flexible, including our buying, our store formats, and our supply chain and systems. This allows us to quickly pivot to take advantage of hot categories and trends in the marketplace and get the right goods to the right stores at the right time, which we believe drives shopper excitement when they visit. Going forward, we are confident that our flexibility will allow us to successfully navigate ever-changing macro environments and economic landscapes, just as it has throughout our 50-year history.
Lastly, I am convinced that the strength of our talent and our focus on culture have been major contributors to our success and will continue to drive the business for many years to come. I truly believe that the tenure, depth of expertise, and off-price knowledge of our teams are unmatched. Further, we continue to invest in teaching and training our associates to develop the next generation of TJX leaders. I am confident that our global talent base and consistency of our culture will be tremendous advantages as we continue our growth around the world. In closing, we feel great about our terrific performance in 2025. We are confident in our plans for 2026, and as always, we will strive to beat them. Our value perception remains very strong.
I am convinced that our focus on value and delivering an exciting treasure hunt shopping experience will continue to bring joy to shoppers around the world. I am so excited about the growth opportunities we see in both the near and long term, and I'm confident we can achieve them. The entire TJX team is laser-focused on executing our business model to grow our top and bottom lines, and to continue our global growth, and to capture additional market share. Now I'll turn the call back to John to cover our full year and Q1 guidance, and then we'll open it up for questions.
Speaker 10
Thanks again, Ernie. I'll start with our full year fiscal 2027 guidance. We are planning overall comp sales growth of 2%-3%. For the full year, we expect consolidated sales to be in the range of $62.7 billion-$63.3 billion, up 4%-5%. We're planning full-year pre-tax profit margin to be in the range of 11.7%-11.8%, flat to up 10 basis points versus last year's adjusted 11.7%. Moving to full year gross margin, we expect it to be in the range of 31.1%-31.2%. This will be up 10-20 basis points versus last year's adjusted 31%, due to an expected increase in merchandise margin.
We are expecting full year SG&A to be 19.5%, flat versus last year's adjusted 19.5%. We're expecting incremental store wage and payroll costs to be offset by lower incentive compensation accruals this year. We're planning net interest income of $76 million, which we expect to delever fiscal 2027 pre-tax profit margin by 10 basis points. Our full year guidance assumes a tax rate of 25.0% and a weighted average share count of approximately 1.12 billion shares. As a result of these assumptions, we're expecting full-year diluted earnings per share to be in the range of $4.93-$5.02, up 4%-6% versus last year's adjusted $4.73.
Lastly, I wanna mention that we are evaluating the potential impact of last Friday's ruling on tariffs and monitoring the changing tariff environment. That said, our full year guidance assumes that we will be able to offset the tariff pressure on our business this year. Moving to the Q1. We're planning overall comp sales to increase 2%-3%, consolidated sales to be in the range of $13.8 billion-$13.9 billion, up 5%-6%. Pre-tax profit margin to be in the range of 10.3%-10.4%, flat to up 10 basis points versus last year's 10.3%. Gross margin to be in the range of 29.9%-30%, up 40-50 basis points versus last year's 29.5%.
This would be due to an expected favorable inventory hedge comparison to last year and an expected increase in merchandise margin. SG&A to be 19.8%, 40 basis points unfavorable versus last year's 19.4%. This would be primarily due to incremental store wage and payroll costs. We're also planning net interest income of $22 million, which we expect to have a neutral impact to our year-over-year Q1 pre-tax profit margin. Our Q1 guidance also assumes a tax rate of 23.1% and a weighted average share count of approximately 1.12 billion shares. Based on these assumptions, we expect Q1 diluted earnings per share to be in the range of $0.97-$0.99, up 5%-8% versus last year's diluted earnings per share of $0.92. Moving to our fiscal 2027 capital plans.
We expect capital expenditures to be in the range of $2.2 billion-$2.3 billion. This includes opening new stores, remodels, and relocations, as well as investments in our distribution network and infrastructure to support our growth.
Ernie Herrman (CEO and President)
For new stores, we plan to add 146 net new stores, which would bring our year-end total to well over 5,300 stores. This would represent a store growth of about 3%. In the U.S., our plans call for us to add 45 net new stores at Marmaxx, 35 new stores at HomeGoods, which includes 11 HomeSense stores, and 24 new Sierra stores. In Canada, we plan to add 13 new stores. At TJX International, we plan to add 19 net new stores in Europe, which includes our first 5 stores in Spain and 10 new stores in Australia. Lastly, we're planning about 540 remodels and plan to relocate approximately 40 stores in fiscal 2027. As to our fiscal 2027 cash distribution plans, we remain committed to returning cash to shareholders.
As we outlined in today's press release, we expect that our board of directors will increase our quarterly dividend by 13% to $0.48 per share. Additionally, in fiscal 2027, we currently expect to buy back $2.5 billion-$2.75 billion of TJX stock. In closing, I want to reiterate that we are excited about the growth opportunities we see in the long term. We are in an excellent position to continue to invest in the growth of TJX, while simultaneously returning significant cash to our shareholders. Thank you, and now we're happy to take your questions.
Operator (participant)
Thank you. We will now begin the question and answer session. If you would like to ask a question, please unmute your line and press star one. You will be prompted to record your name. To withdraw your question, you may press star two. Again, press star one to ask a question, and one moment, please, for our first question. Our first question comes from Lorraine Hutchinson. You may ask your question.
Lorraine Hutchinson (Research Analyst)
Thank you. Good morning. Ernie, can you update us on pricing actions that you've taken? How is the customer reacting to some of the higher ticket prices? Is that reaction any different for different demographics?
Ernie Herrman (CEO and President)
A great question, Lorraine. First of all, it's all done along with knowing what the out-the-door retails are at competition around us, right? When we, on an existing item, if that price is moving around us, we want to ensure that we're maintaining the appropriate value gap, we could take a pricing action where it's changed. It's not, I wanna call out that it's been selective on certain categories or items. We've have when you call pricing action, where if you're referring to sometimes, you know, our ticket is going up, right? That can also be pricing action related to a change in our mix, or you might that shows up as maybe an average retail change because our mix is changing.
For example, we in Marmaxx, for Q4, had a lot of better goods at higher prices. That had nothing to do with what we would have had before. It was a change in the mix, and so there, the prices went up on certain items. It's a combination of a couple things. We have not seen, I think, Lorraine, when you were asking at the beginning. We have had very consistent success across the board, as you can see from our business. Our turns are all representative of our value. Our out-the-door value is still exceptionally strong. We do the survey. We always, and I think I've talked about this before, we do surveys to ensure customer perception of the value is still where in fact, it's actually improved over the last six months.
The neat thing about our model is we don't dictate, in many cases, the retail change. We kind of follow the market. When the market moves, down or up on an item, we wanna maintain the proportional gap in value, exciting gap in value, and we'll adjust and take an action accordingly. I hope I answered your question there.
Lorraine Hutchinson (Research Analyst)
Yes. Thank you.
Ernie Herrman (CEO and President)
Thank you.
Operator (participant)
Thank you, our next question comes from Matthew Boss. Your line is open. You may ask your question.
Matthew Boss (Analyst)
Thanks, congrats on another nice quarter.
Ernie Herrman (CEO and President)
Thanks, Matt.
Matthew Boss (Analyst)
Ernie, what's your ability to further accelerate your offense globally? If we're thinking about this year, maybe to take advantage of disruption in the marketplace, whether that's from tariff volatility and what it's doing to sourcing and supply chains or even the consolidation that's happening at luxury retail. I've got to ask my near-term question, which is: Could you just elaborate on the strong start to the Q1? Have you seen any moderation relative to the Q4 at any of your segments?
Ernie Herrman (CEO and President)
That's very good, Matt. Let me start with your first question first, on the offense, because, by the way, I can't, you're like a mind reader here because I was going to talk about some of the things we're doing that I think we're in a mode right now where the consumer is so open to trying new venues, as clearly they've been disappointed in some of their in-store shopping experience or merchandise content at various other retailers. I believe our teams have taken advantage of that. Let me give you a few things that are offensive plays, because this is why when you asked the question, I was thinking, Man, this is exactly one of the things I was hoping to talk about.
First of all, on offense, we want to continue to drive our top line, right? We feel as though the customer's really open to trying other things. Our marketing, and we talked about this at our last meetings and a couple times during the year, our marketing teams are very aggressive. We are using marketing as an offensive weapon more than we ever have before. In fact, I don't know if you've noticed, we have a new campaign in HomeGoods that just launched. We have a new campaign in T.J.Maxx that will be, and in Sierra, that are gonna be launching in the near term. We've been doing things like we've had Maxx linked up with the Olympics, had great promotions, promotional spots with the Olympics.
We are on all the fronts, we're using marketing mix modeling methodology there to look at where are we driving top line with our marketing approach. This is a very sophisticated approach that I think I've also talked about before, which the teams have been all over the last few years. But they are ramped up on this even greater so in fiscal 27, to continue to look at where we're spending and what the creative is like to try to capture, you know, additional market share. Secondly, we are going after brands, I would say, in a in a, in this, more aggressive manner than we also have ever had before. We mean more to the branded vendor community than ever, as witnessed by some of the closures you're talking about.
Our teams are doing a lot more regular meetings with some of the key brands through various levels of their management, with our management. That's not been something that we're initiating all the time. It really comes from a lot of the vendors because they want to do business with us. That's across Matt, good, better, and best product. That's been key. The other thing John mentioned it when he mentioned remodels, store environment. Again, all under the heading and playing offense. You start with marketing. You want the exciting I wanna get them in the stores. When they're in the store, I wanna give them the most exciting value mix possible. That's what we're doing with the branded merchandise market. By the way, availability is off the charts.
I think I mentioned outstanding in the, and I know you guys like to have fun with whatever wording we're using, but today it's outstanding and off the charts. In all seriousness, we're having to slow the buyers down to a large degree in every division that we're operating in. That's telling us something on availability. Store shopping experience, we're very aggressive about testing new remodels. I'm sorry, new prototypes, and being aggressive about refreshing our stores, because that is one of the ways John and I talk about it all the time. That's one of the ways we continue to drive consistent comps across all of our regions and stores, you know, in the world.
When you have 5,000+ stores, it would be easy to let some of that investing go by the wayside, and you could fall, deteriorate in your comp sales. Also another one we play offense on, again, I love your question, sorry, I'm going on, is store payroll. We believe playing offense in our store. I give a lot of credit to our field management. The directors of stores in TJX all are strong believers in staffing our stores to play offense. Get the goods on the floor, take the markdowns aggressively, get the merchandise out where the customers can get at it in a very organized, pleasant shopping experience. Get the customers through the register, and I think that's all part of playing offense, and it shines against what some of the other retailers are doing today.
I think that's, I think that sums up offense. John, you want to on?
Speaker 10
On your second part of your question regarding the strong start, again, a lot of what Ernie has talked about here, just the focus on execution. Customers continue to look for value, and our store locations are some, are a place that they're very pleased when they come in. We're just seeing a continuation of strong performance.
Ernie Herrman (CEO and President)
Yeah, Matt, to piggyback on John, is another thing that we analyze and the marketing team is also terrific at feeding to John and me, information on income demographics, age demographics. Right, John?
Speaker 10
Yeah.
Ernie Herrman (CEO and President)
And-
Speaker 10
Yeah, I mean, certainly in Q4.
Ernie Herrman (CEO and President)
Very balanced.
Speaker 10
Very, very balanced. We look at basically above 100 and below 100,000.
Ernie Herrman (CEO and President)
Mm-hmm
Speaker 10
... U.S., and it was the same comp, both above and below.
Ernie Herrman (CEO and President)
Right.
Speaker 10
By geography, was very consistent in the Q4. It just very consistent performance across all of our divisions.
Ernie Herrman (CEO and President)
Another highlight there also is that we skew, versus the general population, we skew and have been, because of some of the new customer acquisitions over the last couple of years, we're skewing a notch younger than the average customer. You know, when you take 18 to 34, and age 35 to 54, and 55 plus, we skew a little younger than the general population, which is, I think, bodes well for our future.
Matthew Boss (Analyst)
Best of luck. Congrats again.
Ernie Herrman (CEO and President)
Thanks, Matt.
Operator (participant)
Thank you. Our next question comes from Paul Lejuez. Your line is open. You may ask your question.
Paul Lejuez (Managing Director)
Hey, thanks, guys. SG&A leverage came in a little bit lighter than I think what you guided to, despite higher sales. Just curious if you could talk about the flow-through and maybe what the offsets, what drove less leverage than you might have expected, if there was something with The TJX Foundation or incentive comp, marketing. Just second, if you could talk a little bit more about traffic versus ticket, or transactions versus ticket by segment, and how you're thinking about those metrics as the drivers of that 2%-3% comp assumption for 2027. Thanks.
Speaker 10
Yeah, on your first question, the Q4 SG&A, compared to our guidance, is essentially the incentive accrual, plain and simple. As far as the traffic and the ticket, both of them were up in the quarter. I would say that across all of our divisions, transactions were up, with the exception of HomeGoods, which was essentially flat. Prior to the storm that swept across the U.S. late in January, HomeGoods transactions were running up. When I look at the driver, the bigger impact was the basket, and within that was average retail that did drive that basket increase. Again, we've seen this, you know, over the last couple quarters, so it's nothing new.
We're quite pleased that, again, that we continue to see customers, you know, the transactions...
Ernie Herrman (CEO and President)
Mm-hmm
Speaker 10
... Traffic through our store. To Ernie's point, you know, between the advertising, the age of the customer-
Ernie Herrman (CEO and President)
Yep
Speaker 10
it just, it's leaning into the product mix that we have in our store, and customers are quite happy.
Ernie Herrman (CEO and President)
Yeah, Paul, I think the to John's point, and HomeGoods, it was only in Q4. For the year, HomeGoods was still up a little bit in.
Speaker 10
In transactions.
Ernie Herrman (CEO and President)
... In transactions. I think one of our reasons and I think you mentioned what's helping, you know, what would we be confident in helping the 2%-3% on the combination of basket and ticket. I think the route that we look at here, again, we're different from traditional retailers. This good, better, best combination, the teams and myself were, in fact, yesterday, with one of the senior leaders at Marsh, we talked about that balance. The word balance, I always like to leave you with, is one of the things that I think our teams do the best, which is they balance good, better, best.
They balance even within those, having the right looks, not having fashion and balance to basic and balance to, you know, contemporary looks in home, in a department, versus basic traditional looks, things like that. The ticket, we don't purposely, top down, drive an average retail situation, or we do it off the value and then driven by having good, better, or best and having a mix within each. That's what gives us a lot of faith that we can meet or actually exceed our going forward plans.
Paul Lejuez (Managing Director)
Yeah, Ernie, if you were to exceed that 2%-3%, do you think it's more likely to come from more transactions or ticket? Is there one you would favor and expect it to be?
Speaker 10
It's hard for us to predict that going forward. It's based on, you know, the customers.
Ernie Herrman (CEO and President)
Yeah. Right now, all I would say, without talking about going forward, is it's just kind of a mix of all of those. There isn't one thing that, if you look over this past year, it was. Right, John? It was kind of a mix of ticket and basket and transactions.
Speaker 10
Yep.
Ernie Herrman (CEO and President)
I think once again, like for us, I think that's a good way for us to not plan on any one of those components.
Speaker 10
Right
Ernie Herrman (CEO and President)
... Maybe a combination of them.
Speaker 10
As long as we're driving the top line-
Ernie Herrman (CEO and President)
Right
Speaker 10
... To us, it really doesn't matter whether it's coming from the basket or the transactions, as long as they're both healthy.
Ernie Herrman (CEO and President)
Right.
Paul Lejuez (Managing Director)
Got it. Thank you. Good luck.
Ernie Herrman (CEO and President)
Thank you, Paul.
Operator (participant)
Thank you. Our next question comes from Brooke Roach. Your line is open. You may ask your question.
Brooke Roach (Vice President and Senior Equity Analyst)
Good morning. Thank you for taking our question. How favorable was the stronger AUR in margin delivery in the quarter? Looking forward, can you speak to the drivers of merchandise margin improvement that you're forecasting for the year, and the most important areas of opportunity that you see there within the business?
Ernie Herrman (CEO and President)
All right.
Speaker 10
Um.
Ernie Herrman (CEO and President)
John, you can pick up first.
Speaker 10
As far as a stronger AUR, you know, we really don't parse that out. I mean, we basically said it when we talked about sales that it so for the quarter, it was more the basket than the transactions that drove the comp, and within that, it was the average retail that drove that. We can't really parse out any more of that.
Ernie Herrman (CEO and President)
Then as far as merchandise margin. Yeah. Brooke, in other words, are you asking how are we delivering the merchandise margin improvement, or is that what you're getting at?
Brooke Roach (Vice President and Senior Equity Analyst)
I'm asking what the forward merchandise margin improvement is based on, where you see the biggest opportunity.
Ernie Herrman (CEO and President)
Oh, okay. Well, one of the biggest opportunities is a couple of things going on in the market, which is good for us. First of all, we have the flexibility to bob and weave with a truly glutted market of merchandise, which allows us to wait out which buys are the best buys. Again, when you have 1,400 buyers in all these locations, so many of the buyers can cover so many categories, and the teams, our merchants are trained to know that we don't have a commitment to have to have anything in stock.
When you operate under that premise, our merchants are able to say: I'm gonna go for the most exciting buy for the customer that delivers the healthy merchandise margin at the same time. We can negotiate it that way. This is really part of the secret sauce, where we're different, I think, than many other retailers, because we have so many tenured merchants here. Again, I mentioned that in my speech. We have a university, we have training. Also our buyers are most of the time getting the first call on excess inventories because the market likes to deal with our buyers. They're straightforward, they're courteous, they're good to deal with.
Speaker 10
Pay on time.
Ernie Herrman (CEO and President)
Yep, pay on time, fair. Now you take those into account, you have a blooded market. By the way, we're in a very good liquidity position as we enter the year, I'm loving that. You know, again, we're off to a strong start, sales-wise. The only thing that could make that better, which is what we have right now, is a really strong liquidity positioning. Every banner is in good shape on their liquidity. In fact, we've recently talked about that. That always bodes well.
As an aside, this isn't key, is when there's confusion, you know, with the whole tariff thing or in and out, generally, one way or the other, I think you've covered us long enough to know, indirectly, our buyers are very good at navigating through that, usually, we figure out a way to benefit in terms of our merchandise margin situation when there's confusion out there, which obviously, you know, that's probably going to happen again. Thank you for your question on that, though. I think it's spot on. I think, by the way, this is how we also drive top line, not just margin, because when those buys benefit us both ways, merchandise margin, but they benefit us on driving sales with a more balanced, exciting value mix.
Brooke Roach (Vice President and Senior Equity Analyst)
Great. Thanks so much.
Ernie Herrman (CEO and President)
Thank you.
Operator (participant)
Thank you. Our next question comes from Aneesha Sherman. Your line is open to ask your question.
Aneesha Sherman (Senior Analyst)
Thank you so much. I have a couple follow-ups on margin as well. The first one is on HomeGoods. You know, HomeGoods versus Marmaxx, the margin gap has widened in recent years, and I know you've talked about the drivers being freight and fixed costs. Do you see an opportunity for HomeGoods to catch up to Marmaxx level margins, especially if we see continued relief on freight and potentially some lower tariffs on Asian source markets? A quick follow-up on your comments just now on gross margin drivers. Can you talk about what you're assuming for the non-IMU related drivers like shrink, operating leverage, as well as freight in the next year for your gross margin assumptions? Thank you.
Speaker 10
Yeah. Do you wanna start with HomeGoods? We're very pleased with the improvements that we've seen in HomeGoods. HomeGoods, they leveraged 150 basis points in the Q4, and they've leveraged 110 basis points on the year. Really happy with how they've been able to do that. They've been able to do that with sales leverage, you know, merchandise margin improvement, which is, you know, a combination of the buying, the freight favorability, that we've seen come through, and of course, shrink. The other thing is, they've had a lot of operational efficiencies as well.
Ernie Herrman (CEO and President)
Mm-hmm
Speaker 10
... We've seen come through. We're not gonna speculate whether they're gonna reach Marmaxx levels, 'cause Marmaxx continues to go up as well. But, you know, look, they're doing tremendous job at improving their pre-tax profit, as they have over the last couple of years.
Ernie Herrman (CEO and President)
Anisha, it's John and I talked about. Recently I was with the HomeGoods team. I think John would second this: they are so driven, though. We don't put a number on it, but they, it's funny you ask that question because they are driven to try to get as close to Marmaxx as they can without us putting a number on it.
Speaker 10
Yeah.
Ernie Herrman (CEO and President)
As witnessed by these last couple of years, the incremental, bottom line operating margin in that business is, has to be, I think, in the industry, one of the highest brick-and-mortar.
Speaker 10
Yeah
Ernie Herrman (CEO and President)
... Home operating margins. They're proud of it, but I think there's room to go. We want, again, to John's point, we're not gonna commit to how high is up. I just know they don't, how do I put it? They don't work to just meet these plans, as you can see. Yeah.
Aneesha Sherman (Senior Analyst)
Okay, thank you.
Operator (participant)
Thank you.
Ernie Herrman (CEO and President)
Yep.
Operator (participant)
Thank you. Our next question comes from Michael Binetti. Your line is open. You may ask your question.
Michael Binetti (Senior Managing Director)
Hey, guys, thanks for taking our question here. Like the Olympics content. That was really nice. I'm curious, at a high level, how you thought about the macro and building the strategy into the macro this year, or any differences you think are important versus the past few years, when you think about how the consumer has responded to your business with stimulus in the past?
Ernie Herrman (CEO and President)
Mm-hmm.
Michael Binetti (Senior Managing Director)
Anything that you focus the playbook on to go after that share or whether you thought about drivers to spending, like no tax on tips and overtime, and how that can be incremental?
Ernie Herrman (CEO and President)
Yeah
Michael Binetti (Senior Managing Director)
... I'm also curious on, you know, when we saw you in December, you were talking a lot about being more aggressive in marketing. Not necessarily that you would delever.
Ernie Herrman (CEO and President)
Mm-hmm
Michael Binetti (Senior Managing Director)
I'm curious, I think you do wanna grow that. You've seen a lot of success. Maybe just talk to us about, you know, where that plays in the, in the leverage profile this year, if there is an opportunity to delever to go after some more top line.
Ernie Herrman (CEO and President)
Yeah, Michael, great, you know, big strategic question on. Really part of what I think when I talked back, you know, before, when I think it was Matthew asking about, you know, playing offense, that applies to what you're asking, which is one of the big things we're doing this year, and we really started last year. By the way, when we started expanding into Mexico, for example, BFL, we are bullish on the fact that we have the tenure of these teams here that I keep looking, and the senior team piece looking at wanting to leverage that more than we ever have before. We have this experience.
We've trained up a lot of succession planned associates that are right behind them, that is allowing us to play offense also. I did not mention that earlier when I talked about, you know, to answer Matt's question. You know, when John and his team and when we go to look at the financial plans and plan out, and we look at, you know, years out, we say we have a lot of runway to keep growing TJX. As witnessed in my script, I mentioned the, just the current banners and countries we're in, including Spain, we have a lot of room, let alone we have, I think, other room to keep expanding, like Mexico, and grow that business and our investment in BFL.
The core business here just has more green space than I think we thought we did. I think with the store closures, with the, I would call it the more, the softer sales and maybe some of what would have been overlapping customer-based competitors, I think that allows us in the macro, to your question, to look at continuing to take more market share, and that's back to kind of Matt's question about playing offense more.
On all fronts, you're gonna see us in a, in a, in a nice way, as we always try to do culturally, continue to be more aggressive, I think, than we ever have before in driving top line, taking market share, opening stores wherever we think there's the right calculation of, you know, transfer sales, but new store opportunity. I think every division is figuring out ways to do that, and that's kind of the difference. I think you're asking, what has our outlook, you know, changed? It's not radical, but I think it's been tweaked a little in the last couple of years. John, did you wanna add anything else, sir?
Speaker 10
you know, if the customers, through tax benefits, have more in their pocket this spring, you know, we're certainly gonna, you know, we're advertising. The advertising is very aggressive as far as showing up where the customer's eyes are. Again, Ernie talked earlier about the product mix, that good, better, best mix.
Ernie Herrman (CEO and President)
Mm-hmm
Speaker 10
... Appealing to a broad range of customers. you know, we're gonna put our best foot forward and, you know, hopefully see, you know, increased market share.
Ernie Herrman (CEO and President)
What's been, Michael, what's been neat is also, we've talked about this, and you know from the meeting a couple of months ago, is our brands are even better for gift-giving than ever before. I think they're cool, cooler in terms of whether it's HomeGoods or Max or Marshalls or TK Maxx in Europe, Winners and Marshalls in Canada, we are getting more and more of gift-giving, I think, purchases across all the different holidays, too. I think that goes along with our image on each of the brands continues to upgrade. Sierra, same thing. I think that is a whole other piece of business that we used to do well, Q4 and other, but I think we're capturing gift-giving business throughout the year now.
Michael Binetti (Senior Managing Director)
Okay. Thanks for the thoughts, guys. Appreciate it. Congrats again.
Ernie Herrman (CEO and President)
Thank you.
Speaker 10
Thanks, Matt. Well, Michael.
Michael Binetti (Senior Managing Director)
Yeah.
Operator (participant)
Thank you. Our next question comes from Simeon Siegel. Your line is open. You may ask your question.
Simeon Siegel (Senior Managing Director)
Thanks. Hey, morning, everyone. Really nice job.
Ernie Herrman (CEO and President)
Thank you.
Simeon Siegel (Senior Managing Director)
appreciate your comments on your own ability to work through tariffs. I was curious if you have any thoughts yet on impacts that the uncertainty might have on the vendors and channel inventory going forward. John, appreciate this, the shrink commentary. How do you think about that going forward? Sorry if I missed it. Is it just a generally neutral at this point, or is there anything else to keep in mind? Thanks, guys.
Ernie Herrman (CEO and President)
All right, Simeon. Well, in terms of the vendors, this is so hot off the press, you know, it's hard for me to say. It's so early. We're not exactly sure what the vendors are going to do in terms of the looking back, by the way. In terms of looking forward, that's what's gonna be really interesting to see if, you know, some prices come down on certain items, if, you know, if tariffs get adjusted on certain categories. How does that play out with retail? Again, we're very fortunate in our model because we just kind of we get to watch what happens at the retail level around us, and we react accordingly.
My guess is there could be some spots if a vendor wasn't doing too well with the category and part of it was due to tariffs, they'll probably take a look at those prices again and adjust their prices down where it makes sense. Provided everything, the reason I'm hesitant to say anything is we don't know where things are gonna actually land long term here. We have some idea, as just, as everyone around us, I'm sure, is watching. That's kind of the best of our ability to guess right now.
Speaker 10
Yeah.
Just getting on to your question about shrink. The last two years, we've had 20 basis point improvements, each of the last two years. We're like we said on the call, we're essentially back to where we were pre-COVID. We've done a lot of work, and the teams have really done an amazing job of creating an environment in the store that is safe for our customers, safe for our associates, and also promotes people to shop and not make it a hassle for people to shop. Areas that we've increased our shrink, excuse me, our shrink methods have actually given us, in many, many areas, an increase in sales.
Simeon Siegel (Senior Managing Director)
Mm-hmm.
Speaker 10
Over the last year, we did things that, again, we believe improved our shrink performance. Those will be annualized this year. Currently, the teams are going through all the stuff from last year to see, you know, where are some of the other opportunities. We're not taking the foot off the gas here on shrink at all. It's just that, you know, now that we're pretty much back to where we were, pre-COVID, we're gonna continue to look for wins, but I don't think the wins will be as great as they were, as we brought it back to where we were pre-COVID.
Simeon Siegel (Senior Managing Director)
Makes sense. Thanks a lot, guys. Best of luck for the year.
Ernie Herrman (CEO and President)
Thank you.
Operator (participant)
Thank you. Our final question of the day comes from Jay Sole. Your line is open. You may ask your question.
Jay Sole (Managing Director and Senior Equity Research Analyst)
Great. Thank you so much. Maybe, Ernie, just wanna talk about HomeGoods a little bit. Can you just really dive into that, the sixth comp? You know, are you seeing opportunities in new categories? You're talking about, you know, so much opportunity buying. I think people always assume you mean apparel, but, you know, are there other things, whether it's, you know, bed, kitchen, bathroom, home, you know, like area rug, light, and lamps, anything that's adding to the store that's new, that's driving that comp, that you see more potential in, just because of everything that the company's doing?
Ernie Herrman (CEO and President)
Yeah, Jay. First of all, I can't give specific category information because that kind of puts it out there as to for others to kinda know, oh, maybe they should go at that. However, what I will tell you is it's very widespread there, which is one reason their business is so healthy across numerous categories. We're an open book. If you go in the store, you will see, and I think where the HomeGoods team has done an amazing job, is going after some of the categories that around us, stores have closed in or downplayed. There's this opening need for demand in certain categories that the HomeGoods team has gone after because they have a bit of a captive audience now.
If somebody wants a certain, I won't say what the category is, they kind of have to go to HomeGoods. There's a half dozen of those. When you go to basic, so let me give you basic categories I can talk about that aren't like this isn't a newsflash. If you go to basic, bedding, sheets, towels, blankets, comforters, there's less competition out there, and nobody touches the HomeGoods values. On utilitarian categories, so whether it's deck, whether it's from picture frames, to candles, to, you know, stationery items, we're kind of a one-stop shop with fashion and functionality at crazy values. I think the formula, I would say. By the way, remembering TJX now, we're over 30% of TJX's home business.
HomeGoods, as you know, hit a monumental mark last year with the $10 billion. John and I always talk about home, and TJX is a key strategic advantage for us because we have so many home buyers that collaborate and are able to put together this very fashion, eclectic, impulse-driven mix. The neat thing is, in every geography we're in, if you watch all the social media, customers have figured out that we are the most impulse-driven type of home store to shop, which is why I think our HomeGoods shoppers get so excited and find it impossible to only spend $100 when they walk in.
I realize I can't give you the, as many specifics on the exact categories, but I can tell you it's very widespread, and I give all that credit in the world to our merchants and HomeGoods and our home merchants across the corporation.
Jay Sole (Managing Director and Senior Equity Research Analyst)
Yeah. Got it. Very helpful. Thank you so much.
Ernie Herrman (CEO and President)
Thank you, Jay. Okay, that was our last question. Thank you all for joining us today. We look forward to updating you again on our Q1 earnings call in May. Take care, everybody.
Operator (participant)
Ladies and gentlemen, that concludes your conference call for today. You may all disconnect, and thank you for participating.