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Tabula Rasa HealthCare - Q1 2023

May 9, 2023

Transcript

Operator (participant)

Good day, and thank you for standing by. Welcome to the first quarter 2023 Tabula Rasa HealthCare Inc. earnings conference call. At this time, all participants are in a listen-only mode. After the speaker's presentation, there will be a question-and-answer session. To ask a question during the session, you'll need to press star 11 on your telephone. You will then hear an automated message advising your hand is raised. To withdraw your question, please press star 11 again. Please be advised that today's conference is being recorded. I would now like to hand the conference over to your speaker today, Frank Sparacino.

Frank Sparacino (SVP of Investor Relations and Corporate Development)

Good morning. This is Frank Sparacino, SVP of Investor Relations and Corporate Development for Tabula Rasa HealthCare. As we start, I want to make clear that certain statements we make during this call about the company's future plans, prospects, and expectations constitute forward-looking statements for purposes of the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Actual results may differ materially from those indicated by these forward-looking statements, which should be considered in conjunction with the cautionary statements contained in our earnings release and in our most recent annual report on Form 10-K filed on March 10th, 2023, which is available under the heading Financial Reports in the Investors section of our website, tabularasahealthcare.com. While we may elect to update such forward-looking statements at some point in the future, we specifically disclaim any obligation to do so, even if our estimates change.

Therefore, you should not rely on these forward-looking statements as representing our views as of any date subsequent to today. When we discuss our results on this call, unless indicated otherwise, we are referring to results from continuing operations. For additional information on our results from discontinued operations, please refer to the financial statements contained in the earnings release issued on May eighth, 2023, and the notes to the financial statements indicated in our 10-K for 2022. Also, during this call, we will be referring to certain financial measures not prepared in accordance with GAAP. A reconciliation of those non-GAAP financial measures to the most directly comparable GAAP measure is available in the press release of our first quarter 2023 earnings and also available under the heading Press Releases in the Newsroom section of our website.

A recording of this call is accessible through a link on the Investor Relations page of our website. I will now turn the call over to Brian Adams, President and CEO of Tabula Rasa HealthCare.

Brian Adams (President and CEO)

Thanks, Frank. Good morning, and thank you all for joining us. As you saw from our release, we've had a great start to 2023. Top line, we had revenue growth of 32% and adjusted EBITDA growth of 337% compared to first quarter 2022. These numbers represent one of the highest levels of organic growth we have generated as a public company. With the divestitures of DoseMe and SinfoníaRx completed during the first quarter of 2023 behind us, we are focused on executing on our longer-term strategic objectives and continuing to drive profitable growth and improved cash flow over the coming years. I want to take a few minutes to talk about how we're going to continue to do that with an update on three specific areas. One, the PACE market. Two, our commercial sales organization. Three, a sales update.

I'll start with PACE, our primary market today. PACE is arguably the most successful example of value-based care and has demonstrated material reductions in hospitalization rates, ER utilization, and healthcare costs compared to those individuals in long-term care settings. Recently, Senator Ron Wyden, Chairman of the Senate Finance Committee, was quoted saying, "Dollar for dollar, PACE is the best care possible." In late March, I attended the National PACE Association Spring Policy Forum with some of our team. One statistic that stood out to me was that the PACE model has been around for roughly 50 years. Over that time frame, approximately 150 PACE organizations have opened. Now, over the next 24 months, we estimate that another 50 PACE organizations will open, representing the foundation for accelerated growth.

Given that there are more than 2 million individuals currently eligible to participate in states offering PACE, and penetration is less than 5%, this expansion is desperately needed to support these vulnerable seniors. In March of this year, a key advisory committee to Health and Human Services Secretary Xavier Becerra endorsed the expansion of PACE for older adults residing in rural areas. As part of the report by the National Advisory Committee on Rural Health and Human Services, eight policy recommendations were delivered. A few of these include supporting a PACE pilot focused on Medicare-only beneficiaries, which comprise less than 1% of PACE participants nationwide today, administrative flexibility to support multiple PACE applications simultaneously and allow PACE sites to have an expedited approval process for expansion to new service areas, and partnerships with critical access hospitals to leverage existing facilities.

In comparison to urban areas, rural areas have a higher prevalence of adults with multiple chronic conditions. 21% or 2.6 million dual-eligible individuals live in rural areas. Advancing health equity to focus on underserved populations is a key CMS strategic objective. We are working with a number of PACE centers serving rural America today. In summary, we at Tabula Rasa believe there is significant opportunity to not only drive continued organic revenue growth, but to make a profoundly positive impact on the lives of the individual eligible for this service, especially in rural areas of this country. Now on to priority number two, our commercial sales organization. During our last call, I talked about our efforts to build a best-in-class commercial sales organization for profitable, scalable growth inside and outside of PACE.

To support those efforts, we've implemented a Voice of the Customer program in 2023 to capture client feedback to enhance our support, product roadmap, and ultimately our client relationships and retention.Also during the first quarter, we held our 2023 sales kickoff meeting, which allowed our team members to gather and participate in a number of sessions covering areas such as strategy, product training, sales, and account planning, and social media. The meeting was key to establishing alignment between all parties of Tabula Rasa that touch our go-to-market approach. These initiatives, along with our renewed focus on our core value-based care markets, have contributed to a number of notable wins. I'd like to highlight a couple as part of the sales update. We had a recent win with a seven-figure expansion contract with an existing PACE client in Virginia.

This client adopted our PBM and pharmacy services, allowing us to displace their legacy provider and is a great example of our continued cross-selling efforts. We continue to see significant opportunities to drive the greater adoption of our solutions in PACE, and our focus on these efforts has resulted in the average revenue per PACE participant increasing 22% versus a year ago to $523. Another recent win from the quarter was a contract secured outside of PACE with a Medicare-focused provider group serving rural America for our risk adjustment services, which represents one of our strongest growth areas inside and outside of PACE. This further supports our strategy to target senior-focused at-risk providers.

In addition, we continue to see growth in our backlog during the quarter, which increased more than $6 million-$84 million on a sequential basis versus the end of 2022. We've previously highlighted the growing presence of for-profit operators such as WelbeHealth, a long-time TRHC partner, as a positive influence on the awareness and future growth of PACE. This trend is evident in our backlog as for-profit operators represented 38% of pharmacy services backlog at the end of the quarter, and pharmacy services accounts for the majority of our overall backlog. I'm proud of the work our sales and account management teams are doing. They've built great relationships with our existing clients and are ensuring prospects understand the value of our solutions. I will now turn the call over to Tom to review our financial performance. Tom?

Thomas Cancro (CFO)

Thank you, Brian, and good morning, everyone. I will focus my comments on three areas: first quarter results, key operational metrics, and our updated 2023 guidance. First quarter revenue of 88.3 million increased 32% versus the year ago quarter, comprised of medication revenue growth of 35% and technology-enabled solutions revenue growth of 21%. Medication revenue growth was primarily attributable to continued strong year-over-year PACE participant growth and higher revenue per PACE participant, as seen in the operational metrics disclosed in our earnings press release. Technology-enabled solutions growth was led by our PBM and risk adjustment services. Our revenue outperformance during the first quarter was driven primarily by two factors: higher than expected drug price inflation and an increase in pharmacy capacity due to staffing and automation, which will be important in meeting customer demand inherent in the growth we're experiencing.

Adjusted gross margin as a percentage of revenue was 24.1% for the first quarter, up 30 basis points from 23.8% a year ago. Medication adjusted gross margin of 23% increased versus 22.8% a year ago, and technology-enabled solutions gross margin of 27.9% increased versus 26.7% a year ago. Our GAAP net loss for the quarter of 7.1 million compares to a net loss of 20.4 million a year ago. Adjusted EBITDA of 4.7 million from continuing operations for the quarter increased from 1.1 million a year ago. Our strong revenue growth, combined with disciplined cost management, has helped improve profitability.

Our adjusted EBITDA margin for the first quarter was 5.4%, which represented a nearly 380 basis point improvement versus a year ago and 40 basis points on a sequential basis versus the fourth quarter of 2022. With respect to our key operational metrics, there are three numbers I would like to highlight. PACE medication census, PACE average revenue per participant per month for medication and PACE average revenue per participant per month for technology enabled solutions. Our PACE medication census during the first quarter of 2023 increased 18% versus a year ago, about 2/3 of which was driven by same center participant growth. Our PACE average revenue per participant per month for medication increased 14% to $1,110 during the first quarter of 2023.

Our PACE technology enabled solution census increased 8% a year ago, and our PACE average revenue per participant per month for technology enabled solutions increased 10% to $98 during the first quarter of 2023. Our PACE average revenue per participant per month in aggregate increased 22% to $523 during the first quarter of 2023. As Brian indicated, the biggest driver of that growth was cross-selling pharmacy services to our technology enabled solutions clients. As a reminder, last quarter we noted that if a client used all of our PACE services, we would expect the average revenue for PACE participants per month to approximate $1,200. As of the first quarter of 2023, we have more than 20% of our participants at or above this figure.

Turning to guidance, we are introducing second quarter 2023 guidance, and we are increasing the previously provided full year 2023 revenue and adjusted EBITDA guidance. We feel comfortable increasing our guidance due to our renewed focus and the consistent execution of our financial and strategic objectives demonstrated over the last four quarters. Second quarter revenue from continuing operations of 88 million-90 million represents growth of 23% versus a year ago at the midpoint of the range. Adjusted EBITDA of 3.5 million-4.5 million represents growth of 94% versus a year ago at the midpoint. Second quarter revenue guidance reflects the off-boarding of a client who joined us temporarily in the second half of 2022 while they transition to a long-planned in-house pharmacy solution.

As I highlighted during our last earnings call, the second quarter adjusted EBITDA is negatively impacted by annual salary increases versus the first quarter of 2023. For the full year 2023, revenue from continuing operations of 355 million-365 million represents growth of 20% at the midpoint. Adjusted EBITDA of 19 million-22 million represents growth of 120% at the midpoint and an adjusted EBITDA margin of 5.7%, which compares with 3.1% for 2022. As I noted during our last earnings call, we expect revenue growth comparisons in the first half of the year to be higher than the second half due to the onboarding of a significant number of new participants in the second half of 2022.

I will now turn the call back to Brian for some concluding remarks.

Brian Adams (President and CEO)

Thanks, Tom, for those updates. I'm excited by our strong start to 2023 and the commitment from our 700+ team members that is enabling Tabula Rasa to be successful. Thank you for your dedication. We look ahead to the remainder of 2023, we're focused on building a strong foundation to drive future growth and profitability to create long-term value. With that, I will turn the call over to the operator for Q&A. Operator? As we queue up the first caller, I did want to clarify one comment first. I said for-profit PACE operators represent 38% of our PACE pharmacy backlog. It's actually 54%, and that's more than double what it was last year at this time. With that, why don't we open up the call. Operator?

Operator (participant)

Thank you. As a reminder, to ask a question, please press star 11 on your telephone and wait for your name to be announced. To withdraw your question, please press star 11 again. Our first question comes from Jared Haase with William Blair & Company. You may proceed.

Jared Haase (Research Analyst)

Yeah, good morning. This is Jared, on for Ryan Daniels. Thanks for taking our questions. Brian, you talked a little bit about the commercial sales organization, and I think you mentioned the Voice of the Customer program as a way to sort of better incorporate client feedback to enhance retention and overall customer relationships. Just curious if there's kinda any particular learnings you've had through that program or data points you could share about, you know, maybe some successes with the commercial sales organization or maybe some continued opportunities for improvement.

Brian Adams (President and CEO)

Jared, great question, thank you for that. You know, we recently launched that program. We've only had one event so far. We have another one planned for next month on the West Coast with a number of our customers. The feedback's been very positive so far. I think there's a real appreciation for our ability to listen and take customer feedback in and include that as part of our roadmap going forward is what we're trying to really identify are, you know, common themes throughout our customers, so that we can focus our resources around those things that are going to be the most impactful for our clients and provide the most value. It's also giving us an opportunity to share with them where we are making investments.

It's been a really a good dialogue so far.

Jared Haase (Research Analyst)

Great. That's great to hear. I will just ask a follow-up on the Q2 guidance. Tom, I think you mentioned there's a little bit of sequential growth impact coming from the off-boarding of a temporary client. I'm very curious, how unique is that relationship where you have a pharmacy client that's sort of temporary in nature? You know, just any way that you could size that impact, you know, on a sort of a Q-over-Q basis relative to that temporary client. Do you think there's opportunities to sort of eventually bring them back over time as kind of a full service customer?

Brian Adams (President and CEO)

Yeah, that's a great question. This is Brian. I'll take the first part, and then I'll turn it over to Tom. This is a pretty unique scenario, in that this client reached out to us last year with a pretty immediate need. We were able to onboard the customer within 60 days, which is, you know, a fantastic effort by our team here, and I think shows the scalability of our platform. The client, again, is pretty unique in that it's part of a larger health system, has multiple lines of business. We don't see this anywhere else, really in the PACE market today. They do have an in-house pharmacy.

In many cases over the years where clients have had an in-house pharmacy or part of a system that has an in-house pharmacy, we have successfully been able to onboard those clients to our pharmacy services. I think longer term, we look at this as a real opportunity for us. And, you know, we hope to retain the business at some point. Right now, you know, this is the program today, which is really taking, you know, a broader approach as they look at their whole book of business, which again is much larger than just PACE. I don't see this at all as indicative of anything in the market.

Our backlog remains extremely healthy, even with programs that, arguably could have an in-house pharmacy.

Thomas Cancro (CFO)

Yeah. To your question about sizing it, depending on how quickly they roll off in second quarter, you're probably looking at a million and a half to two and a half million dollar headwind. That kind of explains why revenue at the midpoint is flattish to first quarter.

Jared Haase (Research Analyst)

Understood. Appreciate all the color, guys, and I'll hop back in the queue. Thanks.

Brian Adams (President and CEO)

While we're just waiting for the next person to queue up, I did want to just round out one of the one comment related to the Voice of the Customer. I think one of the things that we're hearing and there's a real desire for is for our pharmacy to have an agnostic EMR API, right? We want to be able to work with any EMR out there and provide our solutions through that from a medication management perspective. That's an area where, you know, we will continue to make an investment and there's a real desire from the customers to see that happen.

Operator (participant)

Thank you. Our next question comes from Craig Jones with Stifel. You may proceed.

Craig Jones (Associate / Equity Analyst)

Thank you. I guess just as a quick follow-up to the last question. If it's a one and a half to two and a half million dollar headwind in 2Q, is it a further headwind in the third quarter as it will have completely rolled off at that point?

Thomas Cancro (CFO)

It is a slightly less headwind in the third quarter. Some of it will depend on how much, if all, comes off in the second quarter, in which case it wouldn't be a headwind at all. If it is, it could bleed into July a little bit, but not of the magnitude that it would impact the second quarter.

Craig Jones (Associate / Equity Analyst)

Got it. Okay. Just looking at the services gross margin. You know, that line used to be, you know, prior to all these acquisitions that you made that you've now divested, used to be, it looks like in the 60% range, and now it's sort of mid-20s. Is there an opportunity to get that higher now that you've sort of cleaned that revenue line up, and sort of how high could it potentially go?

Brian Adams (President and CEO)

Craig, I'll let Tom talk about the specifics, but I think there is an opportunity to drive that number higher. We're making a lot of investments and refocusing our resources on really driving efficiencies, at the same time trying to focus on how we contain our cost structure more closely. I would say more broadly there's absolutely an opportunity and a desire from the business to see that increase.

Thomas Cancro (CFO)

Yeah. You know, in terms of some of the specifics, what's weighing down that margin a bit is external costs we've incurred to, you know, consultants and others to integrate multiple platforms. We talked about how over the last six months since Brian assumed his CEO role, we have focused on efficiencies in our operations, on reducing operating expenses, and we've had some success there. In the background, we're also focusing on optimizing our platform, our product offerings, so that they meet the needs of our customers. It became clear to us a little bit of spend was necessary to integrate multiple acquired platforms that perhaps hadn't been integrated to the satisfaction of some of our clients. If you can get everybody on one platform, it's just a lot more efficient. That lets us get back to those higher margins.

Some of these businesses do retain those higher margins. Some of them are working to get them there.

Craig Jones (Associate / Equity Analyst)

Okay. Got it. Thank you. It looks like the PMPM growth sequentially from the fourth quarter was pretty solid at, you know, mid-single digits. Is that a normal seasonality we should expect just with like January first pricing?

Thomas Cancro (CFO)

Yeah. Pricing tends to increase in the first quarter, not always in January. Last year it came a little later in first quarter, which is part of the reason why you didn't get such a big bump in first quarter of last year. It did happen this year. That is the biggest driver. You won't see that sequential bump quarter-over-quarter, but you will probably see low to mid-single digits each quarter.

Craig Jones (Associate / Equity Analyst)

Okay

Thomas Cancro (CFO)

... as contracts, evolve.

Craig Jones (Associate / Equity Analyst)

Got it. Okay. It looks like if we calculate, you know, the non-PACE revenue, it looks like that declined about 12% sequentially. Is there anything that you call out there that drove that? How should we think about that for the balance of the year?

Thomas Cancro (CFO)

I don't think there's anything significant going on there. It's just maybe the ratio from of the PACE to the non-PACE, but I don't think there's anything significant going on there.

Craig Jones (Associate / Equity Analyst)

Okay. Sounds good. That's all for me. Thanks.

Operator (participant)

Thank you. Our next question comes from Stephanie Davis with SVB Securities. You may proceed.

Stephanie Davis (Senior Managing Director and Senior Research Analyst, Healthcare Technology and Distribution)

Hi, folks. Thanks for taking my question and congrats on the continued momentum here. Brian, you have had a bunch of hires. You officially have the CEO seat, so you've been hired yourself, and you've divested a bunch of assets. What are the biggest go forward changes we should think about from a strategy perspective now that kind of your house cleanup is behind you?

Brian Adams (President and CEO)

Stephanie, thanks for the question. You know, there's not going to be a huge shift in what we've been communicating over the past couple quarters, right? We've talked about refocusing around PACE and focusing around the solutions that are going to be relevant to adjacent markets serving similar demographics, strengthening our commercial orientation and making some investments to ensure that the offerings that we have are scalable and deliver high value to our clients. We're also committed to improving profitability and investing in efficiencies and ultimately managing our cost structure more closely. Those are some of the bigger priorities for us. You know, I'm looking forward to over the coming quarters being able to provide some more specificity from a, you know, a go-to-market perspective. We're right now launching strategic planning for the year, and for the longer term as well.

You know, I think coming into next quarter's earnings, we'll be able to share a bit more in terms of some of those priorities. The management team is very focused on the areas that I was just mentioning.

Stephanie Davis (Senior Managing Director and Senior Research Analyst, Healthcare Technology and Distribution)

Well, let me maybe ask that in a little bit of a different way. How are you spending the majority of your time?

Brian Adams (President and CEO)

You know, there's kind of a split of the time. You know, one of those is with customers today, and there's been a good bit of time listening, right? It's listening to customers, also listening to the employee base to understand where they're at as we continue to build out and refocus around a new vision and a new mission for the company. They're not necessarily new, but they're recast, right, in terms of what we want to focus on. You know, our focus as a business, you know, the why we're here is to ultimately provide simplified and individualized care to improve the health of those that we serve. We want to make sure that all of our solutions can fit squarely within that.

We're, you know, we're making sure that, you know, the team understands that that's the focus of the business, aligning their individual goals with the corporate goals associated with that mission. You know, as I was describing, also listening to the customers so we can make sure that, you know, our strategic priorities are aligned so that we can provide significant value there. There's a lot of work being done and a lot of listening as well.

Stephanie Davis (Senior Managing Director and Senior Research Analyst, Healthcare Technology and Distribution)

All right. One last quick one from me. We've talked about the stuff in your control. Let's talk about the stuff completely out of your control.

Brian Adams (President and CEO)

Mm-hmm.

Stephanie Davis (Senior Managing Director and Senior Research Analyst, Healthcare Technology and Distribution)

PACE census growth. It has been accelerating sequentially, and it looks like it's doing pretty well quarter to date.

Can you just touch on what's going on with that market, how sustainable this acceleration is, and anything else we should think of there?

Brian Adams (President and CEO)

Yeah. We're pretty excited about the growth rate within the PACE census, especially within our customer base today. You know, as I was mentioning in my prepared remarks, I was at the NPA Spring Policy Forum just a little while ago. The one stat again that stood out was that, you know, there are 50 PACE operators set to open their doors over the next 24 months. I think that's indicative of the investment in the space, the understanding and awareness that this is a model that can make a really meaningful difference for those vulnerable seniors, specifically dual eligibles, which represent roughly 12 million lives across the U.S., that, you know, we need to serve better.

I think that that investment itself that we're seeing is going to yield some really positive things for Tabula Rasa as we continue to support our customers so that they can scale and grow and support those patients even better.

Stephanie Davis (Senior Managing Director and Senior Research Analyst, Healthcare Technology and Distribution)

Got it. Doing well. I'll hop back in the queue. Thanks, guys.

Brian Adams (President and CEO)

All right. Thanks, Stephanie.

Operator (participant)

Thank you. Our next question comes from Jessica Tassan with Piper Sandler. You may proceed.

Jessica Tassan (VP and Senior Research Analyst)

Hi. Thanks so much for the question, and congrats on the results. I was just hoping you could offer maybe some color on the back half launches to the product mix between medication and tech-enabled solutions.

Brian Adams (President and CEO)

I'm going to let Tom dive in on that. This is Brian. Go ahead, Tom.

Thomas Cancro (CFO)

On the product mix for the second half of the year, you mean the relative growth rates?

Jessica Tassan (VP and Senior Research Analyst)

Yeah. Yeah, that would be helpful. Thank you.

Thomas Cancro (CFO)

Yeah. I think, you know, we grew medication pretty significantly this quarter over the same quarter of last year, in part because first quarter of last year was a weak quarter. There were a number of things going on there that kinda held that down a bit. Going forward, I think you'll see something much more in line with our recent traditional averages. If we forecast the midpoint of growth for the year at 20%, I think you'll see medication revenue grow a little bit above that, maybe low twenties, and you'll see the technology-enabled solutions grow kind of mid-teens. Some of them a little higher than mid-teens, but on average, low to mid-teens. Because the medication revenue is, you know, 80% of the total, the total will average out around 20% growth.

Jessica Tassan (VP and Senior Research Analyst)

Got it. I'm just wondering, is there any kind of cost or margin dilution associated with these launches? It doesn't look like it, but I guess just how should we think about the counterbalance of kind of a mature contract terminating versus a bunch of new contracts ramping? Thanks.

Thomas Cancro (CFO)

I didn't hear the first part of your question, Stephanie. Jessica.

Jessica Tassan (VP and Senior Research Analyst)

Uh, it's-

Thomas Cancro (CFO)

Jessica.

Jessica Tassan (VP and Senior Research Analyst)

Just is there any cost or kind of margin dilution associated with the new PACE customer launches in the back half of the year? It doesn't appear that way from your guidance, just how should we think about the termination of an older or mature contract versus, you know, the ramp of several new ones?

Thomas Cancro (CFO)

Yeah. There's typically very little, if any, integration costs. Occasionally, someone coming on for tech-enabled solutions will need a migration or installation, but even those tend to not be terribly significant in terms of cost.

Jessica Tassan (VP and Senior Research Analyst)

Okay, great. Thanks.

Thomas Cancro (CFO)

Thank you.

Operator (participant)

Thank you. As a reminder, to ask a question, you'll need to press star 11 on your telephone. Our next question comes from Bill Sutherland with The Benchmark Company. You may proceed.

Bill Sutherland (Senior Equity Analyst)

Thanks. Congrats on a good quarter, guys. Brian, I'm curious if there's any updates on your initiatives in the adjacent markets.

Brian Adams (President and CEO)

Sure. Thanks,Bill Sutherland, for the question. I did mention in my prepared remarks that we did have a win in the non-PACE market. It's a provider focused on the rural space, and focused primarily on primary care and delivering primary care to Medicare beneficiaries. It's not clinic-based as you might expect, given the rural focus. It's an early win. I think it's a sign of some success, and I think you're going to hear more wins like that in the future as that continues to be an area of focus for the company. I would continue to send the message that, you know, we are leveraging existing solutions that we built within the PACE market.

This is not requiring significant investment to target some of these adjacent markets.

Bill Sutherland (Senior Equity Analyst)

Got it. The Oak Street Health relationship, is there expansion potential?

Brian Adams (President and CEO)

With Oak Street, you know, things remain very strong. They are starting to expand into the PACE market. We're hopeful that we'll be able to support them with that as well.

Bill Sutherland (Senior Equity Analyst)

Great. last one. in your discussions with the PACE.

Thomas Cancro (CFO)

Organizations, Brian, did the Medicaid redetermination issue come up, and how are they thinking about it?

Brian Adams (President and CEO)

It really has not been an area of focus, Bill, to be honest with you.

Thomas Cancro (CFO)

Oh, good. Okay. That's it for me. Thanks, guys.

Brian Adams (President and CEO)

All right, thank you.

Operator (participant)

Thank you. Our next question comes from David Grossman with Stifel. You may proceed.

David Grossman (Research Managing Director)

Thanks. Good morning. You know, I hopped on a little bit late. I apologize if this has been asked, but, you know, maybe you could talk for one minute about, you know, the penetration rates of PACE as a program and any things that you may see on the horizon, either structural or regulatory or things that you're doing, for that matter, that may, you know, kind of result in those penetration rates going up.

Brian Adams (President and CEO)

Hey, David, good question. This is Brian. One of the things that I did talk about, was the relative growth of the PACE operators that's expected over the next couple years. We're going from about 150 PACE programs, that took 50 years to get operational, to close to probably 200 over the next 24 months. I think that's indicative of the interest and awareness in the space. You do highlight one of the areas that, you know, I think that we're focused on very acutely, which is the fact that the PACE program, which supports primarily dual eligibles, is less than 5% penetrated within the market and service areas, that it exists today.

You know, the fact that there is more for-profit investment in the space right now, about 54% of our PACE pharmacy backlog is represented by for-profit providers, which is more than double what it was a year ago. I think it's also a pretty positive sign that we're going to continue to see an even enhanced level of investment in the space. There's a lot of regulations right now that are proposed that support the model. There's a lot of awareness at the government, both federal and state levels, that are supportive of the program and the expansion of the program. You know, I'd call out Florida in particular. There's been quite a bit of expansion in the state of Florida recently. I think that's the more macro view.

What can we do as an organization? you know, ultimately, we can continue to support our PACE operators to the best of our ability so that we can ensure that they're prepared to scale and are not wasting precious resources in other areas of their business. you know, it's incumbent upon us to make sure that we're delivering really high-value solutions. I think that what we're seeing is the set of a foundation that can support, you know, significant expansion going forward.

David Grossman (Research Managing Director)

Got it. You just said, you're opening it sounds like 50 new centers over the next 24 months. Of those 50 centers, are you involved in all of that expansion or is that just a market statement?

Brian Adams (President and CEO)

That's more market today, but I would tell you that we are involved with the majority of those.

David Grossman (Research Managing Director)

Okay. You know, you do disclose a backlog number, and I'm wondering if you could give us a sense of how we should think about the rollout of that backlog now that, you know, I think in the past you had given a number, but just curious whether that's changed at all now that, you know, the business has evolved quite a bit over the last 12 months. Just curious if that, I think it was an $84 million number, how we should expect that to roll out over the next several quarters?

Brian Adams (President and CEO)

Yeah. The, the immediate impact is pretty minimal, I would say, because most of these programs that we're quoting in our backlog are startups. As they onboard, census, which is actually happening at a much more rapid rate with some of these for-profit providers. What I would tell you, and this is really anecdotal today, is that, I would anticipate that the onboarding and ramp of these customers, that are in our backlog today, given the penetration of for-profits, is going to happen at a much quicker rate. In, in the past, it's taken, you know, anywhere between 24-36 months to get to full ramp and capacity. I do believe that we're going to see that happen more quickly going forward.

David Grossman (Research Managing Director)

Okay. Just one last question, and it's really just on better understanding what impact pricing is, you know, has on your revenue growth or what it will have or you expect it to have in this year and how that may contrast, you know, with prior years. Is it pretty much consistent with prior years, or are we getting a little bit more of a lift with, you know, higher drug prices or whatever other inflationary dynamics are in your model?

Brian Adams (President and CEO)

I'll let Tom take that one.

Thomas Cancro (CFO)

Yeah, I mean, you have to break it down into two elements of it, right? There's the external drug price inflation, but then there's the impact of recontracting and CPI inflators, et cetera. Contracts. Drug price inflation is probably, you know, mid-single digits impact to our revenue and our PMPM. For example, if you take the beat for first quarter over guidance, you know, about two-thirds of that $5 million was drug pricing happening quicker than we thought. Another just under $1 million of it was the impact of new contract pricing, where pricing has stepped up over prior contracts. A little bit of it was due to slightly higher census growth. You don't see the census growth so obviously because you also had that customer who was spinning off.

The totals are marginally higher than December, but there actually were quite a lot more ends than you typically expect in the first quarter, and that drove the beat a little bit. That's likely to persist the rest of the year. I think you see, you know, 4%, 5%, 6% impact of drug price inflation carrying through. Most of that's a pass-through, but there is some margin on it. Does that answer your question, Nathan?

David Grossman (Research Managing Director)

Yeah, yeah. Just on the contract turnover, what impact do you think that has for the year?

Thomas Cancro (CFO)

I don't know that we've disclosed this to the year. I can tell you, as I mentioned in the first quarter, it was roughly $1 million.

David Grossman (Research Managing Director)

Right. Okay, great. Thank you.

Operator (participant)

Thank you. This concludes today's conference call. Thank you for participating. You may now disconnect.