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Tabula Rasa HealthCare - Q4 2021

February 25, 2022

Transcript

Operator (participant)

Good day, and thank you for standing by, and welcome to the Q4 2021 Tabula Rasa HealthCare, Inc. earnings conference call. At this time, all participants are on a listen-only mode. After the speaker's presentation, there will be a question-and-answer session. To ask a question during the session, you'll need to press star one on your telephone. Please be advised this call is being recorded. If you require any further assistance, please press star zero. I would now like to hand the conference over to your host today, Kevin Dill, General Counsel. Please go ahead.

Kevin Dill (General Counsel)

Thank you and good morning. I'm Kevin Dill, Corporate Counsel for Tabula Rasa HealthCare. The company intends to avail itself of the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Certain statements made during this call will be forward-looking statements within the meaning of that law. These forward-looking statements are subject to risks, uncertainties and other factors that could cause Tabula Rasa HealthCare's actual results to differ materially from those expressed or implied by the forward-looking statements. These risks and uncertainties include the developing nature of the market for technology-enabled healthcare products and services and potential changes to laws and regulations that may impact our clients. For additional information on the risks facing Tabula Rasa HealthCare, please refer to our filings with the SEC, including the Risk Factors section of our 10-K, which will be filed today.

A recording of this call is accessible through a link on the investor relations page of our website, and it will be available for 90 days. I'll turn the call over to Dr. Calvin Knowlton, CEO, Chairman, and Founder of Tabula Rasa HealthCare.

Calvin Knowlton (CEO, Chairman, and Founder)

Thank you, Kevin. Good morning, everyone. This morning, we're going to outline three salient points to maximize long-term value for our shareholders. With COVID behind us, the first point is that we're going to demonstrate today that we have a very solid foundation for continued strong growth in our CareVention HealthCare business. Second, we also will reveal how we are taking a different approach in our MedWise HealthCare business to accelerate growth. Third, we will discuss initiatives that are underway to improve profitability, strengthen the balance sheet, and become cash flow positive by third quarter and thereafter. For the next 15 minutes, we will discuss how we are executing on these strive to thrive initiatives. Before we delve into these three areas, I did want to provide a short summary on our fourth quarter results.

First, fourth quarter revenue increased organically 11% year-over-year to $85.7 million, and that's at the high end of our guidance. The first half of 2021 saw 6% growth in revenue, while the second half saw 16% growth. Second, we generated fourth quarter adjusted EBITDA of $4.3 million within our guidance range and also $1.5 million of positive free cash flow. This is one of several important steps as we begin executing on our focus to materially strengthen our balance sheet. Last November, we mentioned three tactics toward maximizing long-term value for our shareholders. While we have further work, you know, ahead of us, we have made significant progress in this short time since our last earnings call. I'm going to go over those three tactics.

Number one, we said that we were gonna have organizational leadership changes to better align strategy, product, and sales. What did we do? We promoted Brian Adams to Co-President of TRHC. I am delighted to announce that we hired Tom Cancro as Chief Financial Officer. This will allow Brian to focus 100% of his time on his new role, which he'll explain shortly. Tom is with us today in Morristown, participating in his first earnings call with Tabula Rasa. We also restructured our senior leadership team, resulting in $3 million in annual savings. The second tactic we mentioned was we were evaluating options to unlock the value of non-core assets. On February 9, we announced a letter of intent from a well-qualified buyer to purchase our DoseMeRx business.

This decision will help us strengthen our focus on our three key markets, health plans, including PACE, at-risk provider groups, and community pharmacies. We are continuing to evaluate other non-core assets that could unlock additional shareholder value and expect this process to run through the next few months. These decisions are being made in conjunction with our new strategy and are designed to materially enhance our balance sheet. We will not make further comments related to DoseMe or other potential transactions at this time. In addition to the organizational leadership changes and evaluating divestiture of non-core assets, tactic three was exploring new strategic and transformational relationships.

Since our last earnings call, we have been incredibly active in identifying, engaging, and cultivating several strategic initiatives with companies that could scale our MedWise division using our MedWise platform in new endeavors, as well as partners that can help us optimize our business process and generate cost savings. We announced in our earnings release a few of these partnerships, including one for business process outsourcing in our CareVention TPA business.

We expect this partnership to generate multi-million-dollar savings on an annual basis going forward, and Brian will highlight some more specifics. At this time, I'd like to turn it over to Orsula to report on our CareVention HealthCare division and then to Brian on our MedWise HealthCare division, as well as to provide a review of our financials. Orsula?

Orsula Knowlton (Co-Founder, Co-President, and Chief Marketing and New Business Development Officer)

Thanks, Cal. Very exciting indeed. I'll speak to the growth of PACE and our CareVention HealthCare division. First, broadly, COVID-19 has been the kindling for restarting PACE organization expansion and new program launches across the U.S. PACE as an alternative to nursing home placement is now very attractive to not-for-profit and for-profit entities. Being a PACE participant has immense value. Studies show that PACE enrollees were less likely to contract COVID-19 than those over 65 in nursing home settings. PACE enrollees are less likely to be hospitalized, with a 24% lower hospitalization rate, to be re-hospitalized, with a 16% lower re-hospitalization rate, and less likely to go to the ER, with one less ER visit per year per person compared to their over 65 duals residing in nursing homes.

There are now 144 active programs, 272 centers in 30 states, servicing more than 55,000 duals, plus about 10,000 participants with Medicaid only. According to the National PACE Association, there are 116 communities that have the potential for over 1,500 participants that currently do not have access to PACE, which represents 174,000 participants. PACE is growing to meet the needs of our expanding elderly population. The NPA also reports that 11 new PACE organizations opened in 2021, and they are currently estimating 32 new PACE organizations to start in 2022 and 2023. A key part of this growth is the entry of for-profit PACE organizations such as WelbeHealth, a longtime partner of Tabula Rasa. We are supporting their aggressive expansion across the U.S.

In addition, we recently started onboarding Concerto PACE on the East Coast. With regard to CareVention HealthCare growth, during 2021, we implemented 28 new solutions, with nine of those coming in the fourth quarter across a number of new PACE organizations and CareVention HealthCare service lines. Entering 2022, we are on track to implement 62 solutions across all of our service lines, equating to an annual revenue of $45 million when at full capacity. How are we managing this? We have reorganized our business development activities into an account management structure, allowing us to better support clients while leveraging the increase in cross-selling opportunities driven by the sheer number of our new clients. The new structure includes 14 team members with only two open positions who will manage all service lines in PACE and other similar value-based care settings in six regions across the U.S.

Once again, our net revenue retention in CareVention HealthCare exceeded 100% in 2021, and I believe that this is a reflection of our unique MedWise technology and superior service that we are providing our clients and a testament to our long-standing relationships. Lastly, I want to highlight another piece of legislation, the Right Drug Dose Now Act, which would foster a national effort to expand the incorporation of pharmacogenomic testing into clinical practice to improve patient outcomes. Since we are already doing this, we are pleased to see the diffusion of innovation. MedWise is the only software platform that digitally incorporates the entire science behind the appropriate application of pharmacogenomics. Our PACE programs with our pharmacogenomic clinical services covered by Part D have started to make this precision pharmacotherapy option available to the appropriate participants on their census.

This is a clear humanistic value proposition only offered by Tabula Rasa, and we have the published results to demonstrate the positive impact it makes. With that, I will turn it over to Brian Adams. Brian?

Brian Adams (Co-President)

Thank you, Orsula. First of all, I wanna say how excited I am about my new role in working more closely with our dedicated Tabula Rasa members to tightly align our strategy, sales, product, and operations teams. Made a lot of progress over the past few months to position Tabula Rasa for growth in 2022 and beyond, and I look forward to sharing with you some of these initiatives that we have underway that we believe will materially impact our business outlook and balance sheet over the coming months. In addition to a short recap of our financial results, I wanna focus on a few areas, including some of the primary drivers of our growth in CareVention and MedWise segments, sales, MedWise commercialization, and guidance. For the fourth quarter and full year, we grew total revenue 11% and 7% respectively on an organic basis.

Once again, our revenue growth was driven by CareVention HealthCare, which accounted for 75% of total revenue and increased 20% on a reported basis and 14% on an organic basis. We expect CareVention HealthCare to remain the key revenue driver in 2022, and I'll expand on this further in my guidance commentary. Turning to CareVention HealthCare, and slide four, which shows the monthly sequential net census growth in our CareKinesis service line. As a reminder, CareKinesis delivers medication management and pharmacy distribution services leveraging our MedWise science and continues to represent a major growth driver for Tabula Rasa. The main takeaway from this slide is our census growth was materially consistent with the last 10 months of the year, averaging near our targeted rate of 1% monthly sequential growth.

With respect to the first two months of 2022, we experienced positive monthly sequential growth in both January and February, albeit was below the 1% monthly sequential growth rate that we target. It was in line with internal expectations and what we've seen in past beginnings of each year. We witnessed strong improvement in the sequential growth rate in February 2022 versus January 2022 and expect this trend to continue into March. It's important to note that we have not seen any material change in the death rate among our PACE participants. Lastly, we continue to grow faster than the PACE figures reported on a monthly basis by CMS year-over-year in February 2022 at 12% or 2x the CMS rate. We know that investors follow CMS's monthly reports on PACE census.

One caveat is those numbers only reflect the number of Medicare participants that have selected PACE. The other cohort, which is growing rapidly, at least in our PACE clients, is Medicaid-only participants who are not yet eligible for Medicare. This number is becoming more significant and has recently grown to be as high as 10%+ of a PACE organization's enrollees. For those new to Tabula Rasa, health plans with Medicare coverage are required to offer medication therapy management or MTM services, which includes a comprehensive medication review or CMR to beneficiaries that meet certain requirements. A significant portion of our medication safety services revenue is derived from CMRs, which is down this year due to the loss of the CVS contract that we previously announced.

We are encouraged by the strength in our top 10 MedWise Payer division revenue accounts, which in aggregate increased 23% in 2021 and are helping to counter headwinds this year from the CVS loss and declining revenue from our CMS Enhanced Medication Therapy Management program in its final year. Our newer offering, addressing a Medicare Part C STAR measure for care of older adults, represents an important growth opportunity for Tabula Rasa. Launched at the end of 2020, this new offering generated over $2 million in revenue during 2021 and is expected to be materially higher in 2022 based on contracts in place and large-scale opportunities in the pipeline. Moving on to sales activity and excluding sales related to COVID testing, our overall 2021 bookings of $37.9 million increased modestly compared to 2020.

Our MedWise Payer division finished 2021 on a very strong note with the highest quarterly sales in company history, winning business in new and existing accounts. Slides five and six highlight some of the important output from a recent report titled The Prescription of Trust. This report explores the role of pharmacists in the U.S. healthcare system. Important takeaways from this report, which are key long-term growth drivers for MedWise, include, first, by 2025, 164 million Americans will have a chronic disease, accounting for $4 trillion in healthcare costs. Patients with chronic disease account for 81% of hospitalizations and have increasingly complex medication regimens, accounting for 91% of prescriptions filled. The sweet spot for our MedWise solution is pro-polychronic and polypharmacy patients.

Second, pharmacists are positioned to fill more direct care, patient care gaps and become more integral parts of the healthcare delivery system, including patient counseling, preventative care, and care management. Today, we are working with a number of at-risk provider groups, and as the industry continues to transition to value-based payment models, our MedWise solutions and telepharmacy network can play a major role. Turning to our MedWise commercialization efforts, we recently appointed Dr. Farah Madhat to our newly created position of Chief Product Officer. Farah's background as a pharmacist and technologist heading our PrescribeWellness business positions her well to lead our product development efforts. Under Farah's leadership, we've begun to develop a series of MedWise clinical solutions, starting with one focused on Type 2 diabetes that will be launched in the second quarter.

We plan to continue to develop and launch new clinical solutions rooted in our MedWise science, but targeted to address certain populations with various conditions and disease states. We have already tested the market and are seeing significant interest in this new solution. We're excited to, in the future, tell you about the pipeline of new solutions that we will be bringing to market that leverage our existing capabilities. To that end, we've begun a search for a Chief Commercial Officer focusing on the MedWise segment, which we hope to have completed during the second quarter. Between the pipeline for our existing solutions and the solid interest in our emerging offerings, I'm confident that we will be able to hit our target of 2%-4% of incremental growth as noted in the press release.

Last, I will turn to guidance for the first quarter and full year of 2022. Please reference slide eight for our full year bridge. In addition to driving higher revenue in 2022, we're committed to improving profitability and free cash flow along with strengthening our balance sheet. Our first quarter revenue range of $84 million-$86 million reflects 10%-12% growth versus a year ago and is consistent with the sequential patterns that we've witnessed in the past two years. Our adjusted EBITDA range of $3 million-$4 million does not fully reflect the cost savings initiatives that we've implemented as noted earlier and cited in our press release, as well as other efforts that we're currently evaluating. We expect to see the full benefit of these actions starting in the second quarter of 2022.

For the full year 2022, our revenue range of $371 million-$377 million represents 12%-14% growth, which is consistent with our initial projections provided during our November earnings call. Our growth and profitability will be driven primarily by CareVention HealthCare. With that, I'll turn it back over to Cal for closing comments.

Calvin Knowlton (CEO, Chairman, and Founder)

Thank you, Brian. First thing we mentioned was we were gonna demonstrate that we have a solid foundation for continued strong growth in our CareVention HealthCare business. On the CareVention side, we are looking at a steep trajectory of new PACE participants and associated revenue from current client expansions, from conversions of non-clients to TRHC, already with 3,000 additional participants contracted for CareKinesis this year, and thirdly, numerous paid startups under contract, as Orsula mentioned. Second salient point was reviewing how we are taking a different approach in our MedWise HealthCare business to accelerate growth. On the MedWise side, as mentioned, we have completely revamped our structure, processes, and strategies. These changes launched this quarter. Third, discussing initiatives underway to improve profitability, strengthen the balance sheet, and become cash flow positive by Q3 and thereafter.

Our successful ongoing focus of divesting of non-core assets, coupled with our very strong CareVention growth and our pivot in MedWise, all bode well for a banner year in 2022. Our team is very excited. We are very pleased that two years of COVID stagnation is behind us. While it cost us our bottom line, we believe that we made the right choice by focusing on employee retention during COVID, especially with our current tailwinds. By doing so, we are fully equipped operationally to absorb the 2022 growth. We are very bullish on a sustained, successful future for TRHC and also for a meaningful return for our stakeholders and for our spectacular TRHC team. Operator, we are now ready to answer questions.

Operator (participant)

Thank you. As a reminder, to ask a question, you'll need to press star one on your telephone. To withdraw your question, press the pound key. Please stand by. We're compiling the Q&A roster. Our first question comes from Sean Dodge from RBC Capital Markets. Your line is now open.

Sean Dodge (Equity Research Analyst)

Thanks. Good morning. In MedWise, Brian, you mentioned pivoting a bit there and now focusing on developing these new clinical solutions. Is there anything you can share around the incremental costs or investments required to support that? You know, I guess MedWise is an area where you've already made some significant investments or efforts over the last 18 months. Can you talk maybe about kind of the broader organizational structure, cost structure there? Any areas you're looking at where you think you can generate some savings to help offset that?

Brian Adams (Co-President)

Yeah, Sean, that's a great question. The beauty of this strategy at this point is that we're gonna be leveraging our existing capabilities. There's no incremental investment. In fact, we've shifted some of the existing resources to focus more around these new clinical solutions that we're going to be launching. In fact, we do anticipate there's gonna be overall savings versus incremental cost to launch these programs. Under Farah's leadership, I'm really excited about having her in this position. She's been charged with leveraging the existing capabilities versus creating something new that requires further investment. It's really about repositioning some of the tools that we have in place today to focus on some of the really interesting parts of the market that are getting a lot of attention right now.

Calvin Knowlton (CEO, Chairman, and Founder)

Sean, I would just add to Brian's remarks, which are right on target, that three of our strategic partnerships that we're working on right now are in the MedWise division. You'll see that once we can solidify it and announce it. We were using. As Brian said, it's not gonna be an expense, it's going to be a revenue enhancement.

Sean Dodge (Equity Research Analyst)

Okay. Cal, at the outset, you talked about asset sales. You mentioned the DoseMe divestiture. I know these things are sensitive to talk about, but is there anything you can kinda provide with a high level about where you're at thinking-wise around other, you know, maybe more significant potential asset sales? When can we expect to hear more about that? Maybe how significant are we talking?

Calvin Knowlton (CEO, Chairman, and Founder)

We have been advised that we can't really talk about that. We will, I would say, by the second quarter, you'll hear what's going on. Is that fair?

Brian Adams (Co-President)

Mm.

Calvin Knowlton (CEO, Chairman, and Founder)

Yeah. Okay.

Sean Dodge (Equity Research Analyst)

Yeah, fair enough. Okay, great. Thanks.

Operator (participant)

Thank you. Our next question comes from Glen Santangelo from Jefferies. Your line is now open.

Glen Santangelo (Managing Director)

Oh, yeah. Thanks and good morning. Thanks for taking the question. You know, I also wanted to follow up on MedWise. You know, I think what a lot of us are having trouble is trying to understand, you know, maybe a little bit longer term what the growth algorithm may look like in MedWise. You know, obviously, last year, you know, was impacted by CVS. This year will be impacted by EMTM. You know, you're talking about new clients that are gonna add 5%, I think, just to this specific division, and you're also talking about new business in 2022 that'll add 2%-4% of total revenues.

I guess what I'm really struggling with is just trying to understand, you know, what the growth algorithm should look like for both, you know, software subscriptions and medication safety services. Could you maybe talk us through that a little bit and how we should think about things maybe even beyond 2022?

Brian Adams (Co-President)

Yeah. Glenn, that's a great question. This is Brian. Thanks for that. What I would point you to is, first, as I mentioned in my comments, you know, the top 10 payer clients that we have today grew 23% this year. That's an indicator of the type of growth that we would expect on the MedWise side of the house. We do believe that based on all of the investments that we've made to date, that this can be a real growth engine for our business going forward. As we kind of reposition a bit our go-to-market strategy, we feel like there's no reason that business should not grow, you know, north of 20%, in the longer term.

I do think that, you know, outside of those two events, right, as you pointed out, CVS and the end of EMTM, I think that that is a good indicator of where we would expect to see the growth levels.

Calvin Knowlton (CEO, Chairman, and Founder)

This is Cal. I think that, you know, as I mentioned just a couple minutes ago, the three strategic partnerships that we're working on right now all are on the MedWise side, and they're all with large companies that you would know. I think once we can get those congealed and we can make an announcement, you'll get a lot more direction on that. We just are a little bit early saying anything substantial about it yet.

Glen Santangelo (Managing Director)

Hey, Cal, maybe let me just follow up with two quick ones for you. I think the other thing that's sort of on a lot of people's minds is the margin. I'm just curious to get from your perspective, what do you think are the biggest levers, you know, to bring that margin back into double digits? I mean, you talked about the BPO deal. You know, you mentioned in the press release a new PBM deal. I think we'd love to understand a little bit more about the levers on the margin side. Then secondly, on the balance sheet, a considerable amount of debt, and I think through these asset sales.

Is your goal to get that debt down, in a meaningful way or are you kinda not overly concerned with the level of debt on the balance sheet at this time? Thanks.

Calvin Knowlton (CEO, Chairman, and Founder)

Well, I'll let Brian hit that, but I'll tell you the answer is what you said. It's a very meaningful way in what we're doing.

Brian Adams (Co-President)

Yeah. On the margin side, Glenn, you know, obviously we've been investing over the past couple years, and as Cal mentioned in his remarks, we feel like we're well-positioned to absorb a lot of the growth that we're expecting this year without having to incrementally add workforce in order to support that business. That's gonna be a big lever for us this year. Some of those initiatives that were mentioned in the earnings release and in Cal's remarks are going to contribute meaningfully to margin expansion, not just this year, but in the go forward. We anticipate significant efficiencies and cost savings related to those activities. There's a number of other things, you know, without being too specific, that are underway right now and we'll be able to communicate in the coming months.

Our goal is to have meaningful margin expansion and increased cash flow and profitability. Maybe segueing into the debt question. Right now, I will tell you that, you know, we have ample liquidity. There are no concerns there. We're not in danger of tripping any covenants. We've got a great relationship with our senior lenders and there's no debt that's coming due anytime soon. I feel very comfortable about the liquidity of the business and our charge to become cash flow positive by the third quarter. We feel really confident about that.

Glen Santangelo (Managing Director)

Okay, thanks for the comments.

Operator (participant)

Thank you. Our next question comes from Ryan Daniels from William Blair. Your line is now open.

Jared Haase (Equity Research Associate)

Yeah, good morning. This is Jared Haase for Ryan. Thanks for taking the questions and appreciate all the disclosures here. You know, wanted to kinda ask one around a similar theme with MedWise growth and specifically the disclosure that you grew 23% with the top 10 clients in that segment. I'm curious, just I guess maybe more of a blocking and tackling question, but the drivers of that growth, should we think about it as largely coming from an increase in the number of medication reviews with that cohort? Or is that a reflection of sort of increasing your level of contract penetration by adding more of the sort of technology services and kind of expanding the scope of those engagements beyond just a basic medication review?

Calvin Knowlton (CEO, Chairman, and Founder)

Yes. It's not the former, it's the latter. It's not really an expansion of CMRs at all. It's an expansion of the use of MedWise per se, the software, and in a SaaS model. All three of the strategic partnerships we're working on right now address that issue of using MedWise the way it is now in new places and new ways.

Brian Adams (Co-President)

Jared, one of the pieces that I talked about in my commentary was kind of expanding some of the services to address different STAR measures. We consider a real growth driver and opportunity for the business going forward. It's going deeper into our existing customers with new offerings, as Cal was just describing.

Jared Haase (Equity Research Associate)

Okay, perfect. That's helpful. Just as a quick follow-up, I'm gonna flip to the CareVention side of things. The disclosure around $427 per member per month with PACE clients in Q4, you know, appreciate the growth there. Can you maybe remind us, you know, how to think about sort of the all-in PMPM potential across your suite of CareVention services and how you sort of expect to continue to penetrate that total PMPM opportunity over time?

Brian Adams (Co-President)

I can give you the total, and then Orsula can fill you in on how we're gonna capture the rest of the PMPM. Just quickly, it's $1,200 PMPM if somebody were to be using all of our CareVention solutions today.

Orsula Knowlton (Co-Founder, Co-President, and Chief Marketing and New Business Development Officer)

Yeah. Then over time, for instance, this morning, we had a contract come in from a new program in Miami that contracted for all six services. For new start-up PACE organizations, we're selling all of our services at the same time. Typically, we have at least one service in individual PACE programs. About 90% are using at least one. With our new account management strategy, our goal is to really educate our clients about other services that are integrated that would benefit them and how they would economically, clinically, and then humanistically benefit their participants and their teams.

Jared Haase (Equity Research Associate)

Okay. Thanks for that. That's all I had. I'll hop back in the queue.

Orsula Knowlton (Co-Founder, Co-President, and Chief Marketing and New Business Development Officer)

Thank you.

Operator (participant)

Thank you. Our next question comes from Stephanie Davis from SVB Leerink. I think it's SVB, but Stephanie, your line is now open.

Stephanie Davis (Senior Managing Director)

Thank you, and thank you for the valiant attempt at the company name. I guess this one is best for Cal, but, you know, I'd appreciate any of your thoughts. Let's imagine it's two years from now. You are done with Striving to Thrive. What does Tabula Rasa look like? What's the team look like? Where are you positioned to secure your role in the market? What moves have you made strategically to kinda get to that next level that gives you security that we are done with these initiatives?

Calvin Knowlton (CEO, Chairman, and Founder)

Thanks, Steph. It's nice talking with you. We're really pumped up, to be honest with you. We've got such a pipeline. We've never had this type of a pipeline, ever, and we've never converted so much in the first two months of the year that will unfold throughout the year. So we're. We've got enough horsepower now. As I mentioned, we didn't, you know, let anyone go or furlough anyone, and so everybody's been active. We've added new initiatives to help with adherence. I mean, it, you know, actually, it's more like Velcro to our PACE clients, for example. We're doing very, very well on that side. I'm very excited about what we're doing in MedWise.

It's a new initiative, a new pivot we took, and it's exactly where we want it to be by pushing the software out there to many places where it's not right now. These initiatives that we have, the strategic partnerships I wish we could announce them right now, but we're not. They're not quite there yet and really are going to advance MedWise, and that's our whole goal. Our research is in great shape. We published a number of papers just to show again, over 100 peer-reviewed papers in the last 36 months, to show again that this is not fake news. You know, this is. It works. We're helping people, we're saving lives, and we're keeping them out of the hospital.

We're right on target. Our analytics group also has now stepped up a bit, a lot actually. We're able to show people better dashboards than we ever had before to let them know where they are. Milliman has allowed us to put pharmacogenomics services into the Part D bid for our PACE programs, which is huge. That's what we need to do to move from personalized to precision pharmacotherapy. Very excited about that. That's really taking off nicely. You know, we're post-COVID. We're feeling good. We've got a lot of gas in the tank, and we've got a huge trajectory. This is a really good feeling right now for us.

Stephanie Davis (Senior Managing Director)

I guess the follow-up on that. It sounds like the CareVention business, in the sense its growth is going really well. Brian mentioned to view that as more of the majority of the business. How do you think about the balance between CareVention versus MedWise, given some of your initiatives, just to make sure the focus stays lean?

Calvin Knowlton (CEO, Chairman, and Founder)

Yeah. You know, you're gonna see a lot of growth in MedWise, not in the traditional CMR stuff, but in the MedWise software per se, this year. The challenge is that, as far as the percent, the CareVention stuff's growing so darn fast also. It's gonna be hard, I think, for us to get to, like, a 50/50, for example, anytime soon, because of the CareVention growth. It's huge. Brian, Orsula, what do you...

Brian Adams (Co-President)

Yeah, I think that's a good comment, Cal, in terms of the underlying growth rate in the CareVention business. To see a significant shift in the revenue mix today would be challenging because we actually see great opportunities even beyond PACE. You know, we've learned a lot in that market for the CareVention product suite that we could leverage into adjacent markets, and that's something we're doing some work around right now so that business could grow even quicker.

Orsula Knowlton (Co-Founder, Co-President, and Chief Marketing and New Business Development Officer)

Yeah.

Brian Adams (Co-President)

You know, I think that the MedWise side, we've clearly made a lot of investment there. We can leverage a lot of what we've already done. As I was talking about with my comments for Sean, we don't need to invest significant amounts to really capitalize on what we've built. I think that the goal, since I've stepped into this role, has been to really refine that focus and go-to-market strategy and thinking. You know, we've been making some efforts to stay lean, as you said, Stephanie, so that you know, there's a real focus, and we're putting a lot of resources around a few big market opportunities where we think there's the most potential.

We're excited to tell you more about that in the future, but I think that you know, that's, we're acutely focused on just a few areas of the business at this point.

Orsula Knowlton (Co-Founder, Co-President, and Chief Marketing and New Business Development Officer)

Yeah. I think that there's likely a merger of the client base at some point. We are seeing more and more CareVention HealthCare service lines being requested amongst other types of value-based care organizations, and that even health plans are opening PACE organizations. I think we'll see an interesting future.

Stephanie Davis (Senior Managing Director)

Good. Well, wishing you guys the best of luck on that, and hoping we can hear more next sprint.

Brian Adams (Co-President)

Thanks, Steph.

Operator (participant)

Thank you. Our next question comes from Jessica Tassan from Piper Sandler. Your line is now open.

Jessica Tassan (Senior Equity Research Analyst)

Hi. Thank you for taking the questions, and thanks for all the detail this morning. Maybe for Orsula, can you guys kind of help us understand when the role of Tabula Rasa begins as the PACE center ramps? Is there a way that Tabula Rasa helps centers compliantly launch and start enrolling patients? Just interested to know when Tabula Rasa's role really starts. Thanks.

Orsula Knowlton (Co-Founder, Co-President, and Chief Marketing and New Business Development Officer)

Really when a new startup starts, we start probably six months before that, implementing electronic health record, getting people up to speed on medication safety, getting our technology and equipment in place and educating the team. Our third-party administration group comes in right around the start date. Our PBM services actually are contracted as part of the Part D application, so that's really could be the first time we hear of a new program 'cause they've contacted our PBM or our technical assistance center who are shared partners with the National PACE Association. On the start date, really all services are a go.

Our risk adjustment services, when there's data, are able to do the look back at assuring appropriate coding of diagnosis for the Medicare side of the payments that they receive.

Brian Adams (Co-President)

Yeah. Jessica, just to add on to that, you know, as Orsula was mentioning with our TAC or our technical assistance consulting team, these folks are involved very early on in, you know, in many cases, even before a organization decides to start a PACE program. In the evaluation, feasibility studies, they're helping with the application process. These organizations get exposed to us very early and our services. As Orsula was just describing that one that we signed this morning for all of our services, that's a great pipeline and funnel for us and is a really important part of how we are generating the significant backlog that we have in place today.

Orsula Knowlton (Co-Founder, Co-President, and Chief Marketing and New Business Development Officer)

Which is why it was so important.

Jessica Tassan (Senior Equity Research Analyst)

That's really helpful.

Orsula Knowlton (Co-Founder, Co-President, and Chief Marketing and New Business Development Officer)

Yeah, integrate our account management systems across the service lines.

Jessica Tassan (Senior Equity Research Analyst)

That's really helpful. Thank you. Just one quick follow-up. When you mentioned the 3,000 additional enrollees, are those individuals kind of ramping over the course of the year and included in that 1% sequential growth, incentives, or are they incremental?

Brian Adams (Co-President)

Yeah, they'll be coming in probably, mostly second and third quarter. They're all signed. Contracts are signed, so.

Orsula Knowlton (Co-Founder, Co-President, and Chief Marketing and New Business Development Officer)

Those are not included in the 1% numbers. We do anticipate those are back half of the year loaded.

Jessica Tassan (Senior Equity Research Analyst)

Awesome. Thank you so much.

Orsula Knowlton (Co-Founder, Co-President, and Chief Marketing and New Business Development Officer)

Thanks, Jess.

Operator (participant)

Thank you. Our next question comes from Bill Kitchel from Millrace Asset Group. Your line is now open.

Bill Kitchel (Founder and Portfolio Manager)

Thank you. Good morning. Cal, you've started your comments by referencing the initiatives to create and recognize shareholder value. Clearly, you've been challenged by execution over the last couple years. Yet, you've got some tremendous assets that don't seem to be recognized and are underperforming their potential. If you look at some of the transactions that have taken place in the healthcare area, you know, PrescribeWellness, you know, could be worth potentially on a revenue multiple based on what we've seen in the industry, twice your equity market cap right now. This is before even thinking about the growth vehicle that you have in CareVention that in, you know, a year or so could be a $300 million business. My question is, what is the extent that the board is involved?

How involved is the board in the oversight of seeking and maximizing shareholder value? What is their tolerance for what's transpired so far? What commitments have they been able to offer to their initiatives to support you in maximizing shareholder value? Because I think investors have had a very challenging period, and potentially some of these assets should be in other hands.

Brian Adams (Co-President)

Hi, Bill. Yeah, thanks for the comments and the question. The board is very involved. We call it financial engineering, what we've been working on for the last probably almost six months with the board. We've had numerous meetings other than our standing quarterly meetings with the board, and we've had a subgroup there that's helping us, of the board, that's helping us with this financial engineering, if you will. We do recognize your evaluation that you mentioned. We are well aware of that. We just aren't able to reveal anything at this point further than what we have, Bill. You know, everybody's pushing this sled together, I'm telling you.

It's a wonderful board we have, and they're very supportive and taking the lead with us actually on this financial engineering.

Bill Kitchel (Founder and Portfolio Manager)

Their commitment is beyond asset sales of particular segments.

Brian Adams (Co-President)

Correct.

Bill Kitchel (Founder and Portfolio Manager)

I mean, the question is really.

Brian Adams (Co-President)

Yep.

Bill Kitchel (Founder and Portfolio Manager)

It could be that some of these divisions are worth more separately to others than they are operating as a combined entity.

Brian Adams (Co-President)

That's correct.

Bill Kitchel (Founder and Portfolio Manager)

The board is committed to pursuing shareholder value in

Brian Adams (Co-President)

Absolutely.

Bill Kitchel (Founder and Portfolio Manager)

In recognizing the potential here.

Brian Adams (Co-President)

That's our number one. That's why I mentioned it right out of the gate. That's our number one focus right now.

Bill Kitchel (Founder and Portfolio Manager)

Thank you. Good luck.

Brian Adams (Co-President)

Yeah, thanks for the question.

Operator (participant)

Thank you. Our next question comes from David Grossman from Stifel. Your line is now open.

David Grossman (Research Managing Director)

Thank you. That's a tough question to follow, but let me just, I have a couple of quick follow-ups to some of the questions that were asked earlier. The first question is about the guidance itself. I just wanna make sure I understand the mechanics. Is 10% of the 13% growth that you've guided to in backlog currently? I just wanna confirm that that's what, you know, you're communicating.

Brian Adams (Co-President)

Right now, Bill. David, sorry. It's Brian. We've got 2%-4%.

David Grossman (Research Managing Director)

Mm-hmm.

Brian Adams (Co-President)

That we need to go get to sell and to win this year, which is $6 million-$13 million. We closed and recognized $13 million of in-period revenue in 2021. We feel like that is a very reasonable target for our go get this year.

David Grossman (Research Managing Director)

Right. And did you include, I don't think it's that material, but is DoseMe in your guidance or have you pulled it out of your guidance for 2022?

Brian Adams (Co-President)

DoseMe is currently in the guidance, but it's pretty immaterial as you note.

David Grossman (Research Managing Director)

Right. Got it. I think you talked about hitting a free cash flow positive in the third quarter. Any thoughts on what the cash flows we should think about free cash flow for the year?

Brian Adams (Co-President)

Right now I would assume kind of a neutral basis for the year. I think that that's the right place to start. We do anticipate that we're gonna be able to materially throw off some cash in 2023. But 2022 we anticipate going, as you said, cash flow positive in the third quarter.

David Grossman (Research Managing Director)

Right. Sorry if I missed this, but you know, we talked about and you announced some of the cost initiatives that you were able to execute. You talked about, I think in your prepared remarks, $2 million of cost savings from restructuring the management team. Can you give us any better sense, even if you don't wanna talk about specifics by initiative, just frame, you know, the cost savings and the timing from what you've already executed?

Brian Adams (Co-President)

Without getting into too many of the specifics, you know, we have, you know. The goal here is to ultimately have a better go-to-market strategy around the MedWise division. We feel like we're very well positioned, as Cal shared, on the CareVention side of the house, and that in, you know, from a sales perspective under Orsula's leadership is going, you know, fantastically well. Where we needed to do some more work is around our MedWise and our commercialization strategy. That's really where we've spent a lot of time and effort, and some of the restructuring efforts have taken place in terms of the leadership, you know, from a strategy, from a product standpoint, you know, there's some work that needed to be done to better align with sales.

you know, that's what I'd tell you today.

Bill Kitchel (Founder and Portfolio Manager)

Yeah. You know, Brian, I think the question was really more about the deal with Accenture, with the PBM.

Brian Adams (Co-President)

Oh, all right.

Bill Kitchel (Founder and Portfolio Manager)

You know, et cetera, where, you know, so really.

Brian Adams (Co-President)

I thought it was going a different way. Yeah.

Bill Kitchel (Founder and Portfolio Manager)

Yeah. Just in terms of, you know, you've executed those changes, you know, are the cost savings, you know, fully recognized in the 2022 guide or is there something coming here that we can start expecting in terms of incremental cost savings that gets to one of the margin questions, I think?

Brian Adams (Co-President)

Yeah.

Bill Kitchel (Founder and Portfolio Manager)

I don't really-

Brian Adams (Co-President)

I'm sorry. I missed that one. Yes, there are incremental savings that we would expect to generate. It's not fully baked into our 2022 guide. We start to see some of the savings in the second half of the year. They become much more material in 2023 and beyond. That's where we are gonna really see the savings. As Cal mentioned in his talking points, especially with the BPO of the TPA, that it's $multi-million on an annual basis of savings that we expect to generate. As these businesses grow, we're on a much more efficient cost structure than if we were to keep that in-house today.

David Grossman (Research Managing Director)

Okay, but you can't be any more specific about just what you would expect when it's, you know, kind of exiting the year in terms of cost savings from these initiatives?

Brian Adams (Co-President)

I would say from the three combined efforts, it's north of $5 million on an annual basis.

David Grossman (Research Managing Director)

Got it. Great. Thank you for that. You talked about the top ten MedWise clients growing 23%. Just, is there any way you can frame that just going, you know, let's say in 2022, would you expect similar growth from that cohort? Or, is it really does it stabilize after that first year or is that kind of what you're seeing now and then new logos are gonna drive the vast majority of growth? Just trying to get a sense for how much of it is same store growth versus new logos, you know, as you sign these new clients.

Brian Adams (Co-President)

Yeah, I don't see that growth rate slowing with our top clients. You know, we've got a lot of interest on some of the newer programs that I was mentioning earlier on the call. I don't see that slowing down. In fact, I think that we've got a number of new customers as well that are really gonna help the growth rate going forward. It's a combination between you know, getting deeper within our existing customers as well as some of these new logos that we're bringing on.

David Grossman (Research Managing Director)

Are you getting double-digit growth in the same-store base based on, you know, some of these newer clients that you're signing?

Brian Adams (Co-President)

We are.

David Grossman (Research Managing Director)

in MedWise?

Brian Adams (Co-President)

Yeah.

David Grossman (Research Managing Director)

You are.

Brian Adams (Co-President)

Yeah.

David Grossman (Research Managing Director)

Great. All right, great. That was it for me. Thanks very much.

Brian Adams (Co-President)

Thanks, David.

David Grossman (Research Managing Director)

Yeah.

Operator (participant)

Thank you. I am showing no further questions. This concludes today's conference call. Thank you for participating. You may now disconnect. Thank you, speakers.