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Ara Mahdessian

Ara Mahdessian

Chief Executive Officer at ServiceTitan
CEO
Executive
Board

About Ara Mahdessian

Co-founder, CEO, and Chairperson of ServiceTitan (TTAN) since June 2007; age 39; B.S. in Management Science & Engineering from Stanford University . Under his tenure, ServiceTitan completed its IPO in Dec-2024, operates with a dual-class share structure concentrating voting power with the co-founders . Recent fundamentals show strong top-line growth with ongoing losses: revenue rose from $467.7M in FY2023 to $771.9M in FY2025, while EBITDA remained negative over the period (see Performance & Track Record table below; values from S&P Global)*.

Past Roles

OrganizationRoleYearsStrategic Impact
ServiceTitan, Inc.Co-Founder, CEO, Chairperson2007–presentLed product and go-to-market buildout for trades software; oversaw IPO and multi-class governance structure .

External Roles

No other public-company directorships or external executive roles are listed for Mahdessian in the proxy .

Fixed Compensation

ComponentFY2025Notes
Base Salary (paid)$461,796Co-Founders’ annual salary increased to $460,000 in Oct-2024 .
Target Annual Bonus % of Salary80%Applies to CEO and President; program based on financial metrics with threshold/target/stretch .
Actual Annual Bonus Paid$439,929Payout reflected 120% achievement of corporate goals for FY2025 .
Perquisites$726,419Predominantly company-provided personal security ($725,219) and $1,200 technology allowance .
Clawback PolicyAdopted Dec-2024Covers incentive comp received during the 3 completed fiscal years prior to any required restatement, consistent with SEC/Nasdaq rules .

Performance Compensation

CEO Stock/Option Awards and Structures

InstrumentGrant/TermsSize/ValueVesting/Performance
Co‑Founder PSUs (Class B)Approved Oct 21, 2024$131,781,064 stock awards recognized for FY2025 (grant-date fair value per ASC 718) ; Company estimated total grant-date fair value for the combined Co‑Founder PSU awards at $263.6M (Monte Carlo) .Four tranches vest on or after 180 days post-IPO upon stock price hurdles: $140 (144,788 sh), $240 (1,032,252 sh), $340 (1,032,252 sh), $440 (1,032,252 sh); forfeiture if hurdles not met by Oct 21, 2034; employment condition (CEO/co‑CEO/President) applies .
Co‑Founder PSUs – accounting tailAs of Jul 31, 2025Unrecognized comp expense $222.0M with ~4.3 years remaining derived service period; expense accelerates if price hurdles achieved earlier .
Options (Class B)Legacy option awards340,676 options subject to service plus performance condition .Performance condition met at IPO; service vests over 4 years from IPO date (25% at 1‑year, then monthly); expires 10 years from issuance; strike $12.72 .
Options (Class B)Additional legacy holdings681,353 options listed as exercisable; strike $12.72; exp. 12/8/2030 .Time-based; see outstanding awards table .
Repricing/ModificationA separate option (170,338 sh) tied to a $234.83 six‑month VWAP hurdle was canceled when Co‑Founder PSUs were granted .

Annual Bonus Design

  • Plan uses financial performance metrics with threshold/target/stretch; FY2025 corporate goals certified at 120% resulting in CEO bonus payout of $439,929 .

Equity Ownership & Alignment

ItemDisclosure
Beneficial Ownership7,166,048 Class B shares (49.7% of Class B); plus 1,022,029 Class B options exercisable within 60 days; total voting power ~32.4% given 10:1 votes per Class B share .
Unvested/Unearned Equity3,241,544 unearned PSUs (Class B) tied to stock price hurdles (see above); additional 96,393 unearned units shown in table .
Hedging/PledgingCompany policy prohibits hedging and pledging; no pledging disclosed for Mahdessian; (contrast: co‑founder Kuzoyan disclosed 1.7M pledged shares) .
Overhang/Expense TailUnrecognized PSU expense $222.0M, ~4.3‑year remaining derived service period; expense can accelerate if price hurdles are met .

Employment Terms

TermBase ProtectionChange-in-Control (Double Trigger)
Cash Severance12 months’ base salary; prorated target bonus; up to 12 months COBRA (termination by company without Cause, death/disability, or resignation for Good Reason) .Lump-sum 12 months’ base salary; 100% of target bonus; up to 12 months COBRA; full vesting acceleration of time- and performance-based awards at target or actual (as applicable) unless award agreements provide otherwise .
Co‑Founder PSUs CIC TreatmentVest based on highest per‑share deal consideration using linear interpolation between hurdles; any unvested PSUs after determination are forfeited; six‑month “good‑leaver” tail for specified separations or agreed transitions .
Non‑Compete/Non‑SolicitNot disclosed in proxy .

Board Governance

  • Roles: CEO and Chairperson of the Board (Class I director; nominee in 2025) .
  • Leadership/Independence: Combined Chair/CEO with a Lead Independent Director (Tim Cabral) overseeing executive sessions, agendas, and liaison duties; board has 9 members with all but the two co‑founders deemed independent under Nasdaq rules .
  • Attendance: Board met 6 times in FY2025; each director attended ≥75% of meetings and committee meetings during service, apart from William Hsu; committee memberships comprise independent directors .
  • Dual‑role implications: Dual‑class capital structure concentrates voting power with the co‑founders, limiting broader shareholder influence on governance and director elections .

Related Party Transactions and Governance Red Flags

  • Family Employment: Sister (Areni Mahdessian) employed as Director, Product Management; FY2025 cash compensation $310,469; granted 2,222 RSUs; company states compensation aligns with peers for role/experience .
  • Hedging/Pledging: Policy prohibits hedging and pledging for all insiders (mitigates alignment risk); co‑founder Kuzoyan disclosed pledged shares; none disclosed for Mahdessian .
  • Legal Proceedings: Company disclosed no material pending legal matters as of Jul 31, 2025 .

Performance & Track Record

Metric ($USD)FY2023FY2024FY2025
Revenues$467,734,000$614,341,000$771,878,000
EBITDA$(171,203,000)$(106,585,000)$(161,252,000)
Net Income (IS)$(269,523,000)$(195,145,000)$(239,094,000)
Values retrieved from S&P Global*.
Commentary: Revenue grew ~65% from FY2023 to FY2025, while EBITDA and net income remained negative; management emphasizes platform scale benefits and growing GTV/usage (e.g., platform revenue +27% y/y for six months ended Jul 31, 2025), but stock‑based compensation (including Co‑Founder PSUs) materially impacts reported profitability .

Director Compensation (as Director)

  • Employee directors (including Mahdessian) receive no additional cash/equity for board service under the Director Compensation Program .

Compensation Structure Analysis

  • Pay-for-performance: CEO’s 2025 variable pay includes a material at-risk PSU grant tied to four stock price hurdles ($140/$240/$340/$440) and ongoing employment, aligning upside with multi‑year TSR outcomes; vesting begins 180+ days post‑IPO .
  • Cash vs equity mix: FY2025 total compensation heavily skewed to equity ($131.8M stock awards vs. $461.8k salary and $439.9k bonus), emphasizing long-term equity alignment; clawback policy applies to incentive compensation .
  • Modifications/Repricing: Prior price‑hurdle option canceled when PSUs were granted—reduces reliance on the canceled strike‑based award but preserves performance linkage via price hurdles .
  • Retention: Option and PSU service conditions (and PSU good‑leaver tail) are designed to support retention across multi‑year horizons .

Say‑on‑Pay & Peer Group

  • FY2025 proxy does not present historical Say‑on‑Pay results (first year post‑IPO); compensation committee retained Compensia to advise on program design and peer group methodology .

Investment Implications

  • Alignment: Significant PSU awards with explicit, escalating stock‑price hurdles create strong alignment with long‑term TSR and may mitigate concerns over large aggregate grant value; anti‑hedging/pledging policy and absence of CEO pledging support alignment .
  • Retention vs. Overhang: Large unrecognized co‑founder PSU expense ($222.0M) and multi‑year derived service period (~4.3 years) indicate a durable retention mechanism but also imply ongoing stock‑based comp headwinds and potential dilution if hurdles are met .
  • Governance risk: Combined CEO/Chair role and dual‑class voting concentrate control with co‑founders, which can constrain minority shareholder influence; presence of a lead independent director partially mitigates this .
  • Execution: Revenue growth remains robust, yet sustained GAAP losses and negative EBITDA require continued operating leverage; investors should monitor progression of gross margins, operating expense discipline, and the cadence of PSU tranche achievements relative to fundamentals .

Footnote: *Values retrieved from S&P Global.