William Hsu
About William Hsu
William Hsu, 49, has served as an independent director of ServiceTitan (TTAN) since March 2015. He is the founding partner of Mucker Capital (since September 2011) and previously held senior product roles at AT&T Interactive, with earlier product and leadership positions at Green Dot, eBay, and BuildPoint, and began his career at Credit Suisse First Boston. He holds a B.S. in Industrial Engineering from Stanford and an M.B.A. from The Wharton School.
Past Roles
| Organization | Role | Tenure | Committees/Impact |
|---|---|---|---|
| Mucker Capital | Founding Partner | Sep 2011 – Present | Early-stage VC leadership; technology investing |
| AT&T Interactive | SVP & Chief Product Officer | Oct 2008 – Oct 2011 | Led product for digital advertising/marketing |
| Green Dot; eBay; BuildPoint | Various leadership/product roles | Prior to Oct 2008 | Product management and operations across fintech, commerce, and SaaS |
| Credit Suisse First Boston | Investment Banking | Career start | Transactional exposure; capital markets |
External Roles
| Organization | Role | Tenure | Notes |
|---|---|---|---|
| Several privately held companies | Director | Current | Names not disclosed; private boards only |
Board Governance
- Class I director; nominated for re‑election at the June 18, 2025 annual meeting for a term through the 2028 meeting.
- Independence: determined independent under Nasdaq rules; committee members meet enhanced independence standards.
- Committee assignment: member, Nominating & Corporate Governance Committee; committee chaired by Byron Deeter; formed December 2024 and held no meetings in fiscal 2025.
- Attendance: fell below 75% of combined Board and committee meetings in fiscal year ended Jan 31, 2025 (RED FLAG). Board held six meetings during fiscal 2025.
- Lead Independent Director: Tim Cabral (since Nov 2024); Hsu is not LID.
Fixed Compensation
| Component | Amount | Period/Detail |
|---|---|---|
| Fees earned or paid in cash ($) | $5,405 | Fiscal year ended Jan 31, 2025 |
| Board annual cash retainer ($) | $35,000 | Director Compensation Program; paid quarterly, prorated for partial quarters |
| Nominating & Corporate Governance Committee member ($) | $4,000 | Annual cash; paid quarterly; member-level fee |
Performance Compensation
| Equity Award Type | Value Basis | Vesting Terms | Performance Metrics |
|---|---|---|---|
| Initial RSU grant (for newly appointed/elected NEDs) | $400,000 | Vests in equal quarterly installments over 4 years; service‑based | None disclosed; time‑based |
| Annual RSU grant (for continuing NEDs) | $200,000 | Full vest on the first quarterly vest date after 1st anniversary; service‑based | None disclosed; time‑based |
| William Hsu — Stock awards in FY2025 | — | None granted in FY2025 | N/A |
Other Directorships & Interlocks
| Company | Public/Private | Role | Interlock/Notes |
|---|---|---|---|
| Several privately held companies | Private | Director | No public company boards disclosed; no compensation committee interlocks involving Hsu disclosed |
Expertise & Qualifications
- Venture capital founder/operator with deep technology and product leadership experience (AT&T Interactive; roles at eBay, Green Dot, BuildPoint) supporting board qualifications in product strategy and fintech/commerce.
- Education: B.S. Industrial Engineering (Stanford); M.B.A. (Wharton).
- Board selection rationale cites leadership and product management experience and private company directorships.
Equity Ownership
| Holder | Class A Shares | Class A % | Class B Shares | Class B % | % of Total Voting Power |
|---|---|---|---|---|---|
| William Hsu | — | * (<1%) | — | * (<1%) | * (<1%) |
Governance Assessment
- Attendance risk: failed to meet the 75% attendance threshold in fiscal 2025 (RED FLAG). This can signal limited engagement and may weigh on board effectiveness.
- Alignment: no disclosed FY2025 equity awards and no beneficial share ownership reported, suggesting weaker direct economic alignment vs. peers who hold RSUs or stock; program does provide RSU grants prospectively.
- Independence and conflicts: Board determined Hsu is independent; no related‑party transactions or compensation committee interlocks involving Hsu disclosed.
- Committee role: serves on Nominating & Corporate Governance; the committee was formed late in FY2025 and held no meetings, limiting observable committee‑level engagement.
- Policy safeguards: Company prohibits director hedging and pledging of TTAN stock, supporting alignment and risk controls.