Khozema Shipchandler
About
Khozema Shipchandler has built an impressive career marked by over two decades of executive leadership at General Electric, where he served in key roles such as Chief Financial Officer for the Middle East, North Africa, and Turkey, as well as CFO and Executive Vice President of Corporate Development at GE Digital. His extensive experience in driving operational excellence and strategic growth laid a robust foundation for his later achievements in the technology sector.
After transitioning to the communications industry, he joined Twilio in November 2018 as Chief Financial Officer and quickly became a driving force behind the company’s financial and operational turnaround. His progression from CFO to Chief Operating Officer, then to President of Twilio Communications, set the stage for his appointment as Chief Executive Officer on January 8, 2024, where he has championed profitable growth and enhanced capital allocation strategies.
Beyond his direct roles at Twilio, he also extends his expertise to external boards, including serving on the board of directors at Smartsheet Inc., which underscores his deep commitment to innovation and leadership excellence across industries. His career is defined by his ability to merge financial discipline with strategic vision, making him a transformative figure in both traditional and tech-driven business environments.
$TWLO Performance Under Khozema Shipchandler
Past Roles
| Organization | Role | Date Range | Details |
|---|---|---|---|
| Twilio (TWLO) | President, Twilio Communications | Mar 1, 2023 - Jan 8, 2024 | Successfully pivoted business to optimize for profitable growth |
| Twilio (TWLO) | COO | Oct 2021 - Mar 1, 2023 | Former executive role prior to CEO appointment |
| Twilio (TWLO) | CFO | Nov 2018 - Oct 2021 | N/A |
| General Electric (GE) | CFO, Middle East, North Africa, and Turkey | 2011 - 2013 | Over two decades of service at GE |
| General Electric (GE) | CFO and Executive Vice President of Corporate Development at GE Digital | 2015 - 2018 | Division focused on operational technology and infrastructure software |
External Roles
| Organization | Role | Date Range |
|---|---|---|
| Smartsheet Inc. | Board of Directors | Since June 2023 |
Fixed Compensation
| Component Name | Amount | Payment Schedule | Additional Details |
|---|---|---|---|
| Base Salary | $1,100,000 | Regular 2023 payroll | Fixed base salary for 2023 |
| Qualifying Termination Not in Connection with a Change in Control | $1,119,886 | Paid upon a qualifying termination event | Breakdown: Salary Payment $1,100,000; Continued Benefits $19,886 |
| Qualifying Termination in Connection with a Change in Control | $22,175,906 | Paid upon a qualifying termination event in connection with a change in control | Breakdown: Salary Payment $1,650,000; Equity Acceleration $17,496,077; Continued Benefits $29,829; Performance-Based Cash Payment $3,000,000 |
Performance Compensation
Performance-Based Cash Awards
| Component | Performance Metric | Threshold [$] | Target [$] | Actual Performance [$] | Payout Cap (%) | Target Payment [$] | Evaluation Period & Conditions |
|---|---|---|---|---|---|---|---|
| Performance-Based Cash Award | Non-GAAP income from operations | $200,000,000 (50% payout) | $250,000,000 (100% payout) | $533,000,000 | 100% (capped) | $3,000,000 | Evaluated over the 2023 period; payout contingent on meeting non-GAAP income targets, with certification completed in February 2024 |
No additional performance compensation data available for 2023.