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VERINT SYSTEMS INC (VRNT)·Q3 2025 Earnings Summary

Executive Summary

  • Q3 FYE 2025 revenue was $224.2M, up 2.6% YoY, with GAAP diluted EPS $0.39 and non-GAAP diluted EPS $0.54; overachievement vs internal guidance was driven by unbundled SaaS renewal revenue pulled forward from Q4 into Q3 .
  • Bundled SaaS revenue grew 19% YoY; SaaS ARR reached $570.1M, reflecting strong AI momentum and mix-shift to recurring revenue that expanded GAAP gross margins ~80 bps YoY to 70.8% (non-GAAP 72.0%) .
  • Management maintained full-year FYE25 non-GAAP guidance at revenue $933M (+/-2%) and diluted EPS $2.90; Investor Day set for Jan 14, 2025 to showcase AI differentiation and review FYE26 model .
  • Stock narrative catalysts: accelerated bundled SaaS growth, ARR strength, and proof points of AI business outcomes; near-term revenue timing benefit from early renewals may normalize in Q4 .

What Went Well and What Went Wrong

What Went Well

  • “We are pleased with our momentum in AI innovation…our CX Automation Platform supports a hybrid cloud model, enabling…AI-powered bots now,” said CEO Dan Bodner; bundled SaaS revenue growth accelerated to 19% YoY, and new SaaS ACV bookings for new deals rose 37% YoY .
  • Gross margin expanded approximately 70 bps YoY on a GAAP basis, supported by recurring revenue mix; non-GAAP gross margin was 72.0% .
  • Management maintained FY25 guidance, signaling confidence into year-end and planned to detail FYE26 and long-term AI monetization at Investor Day .

What Went Wrong

  • Nonrecurring revenue declined YoY (professional services and perpetual), reflecting less services/hardware and customer prioritization of AI over cloud conversions; nonrecurring revenue fell to $44.3M from $57.4M YoY .
  • SG&A intensity remained high (42.8% of GAAP revenue) despite scale benefits, indicating continued investment needs; non-GAAP SG&A was 35.8% of revenue .
  • FX and other items pressured other expense; Q3 included ~$2.4M FX charges within $3.4M other expense, net .

Financial Results

Revenue and EPS (quarterly comparison)

MetricQ1 FYE 2025 (Apr 30, 2024)Q2 FYE 2025 (Jul 31, 2024)Q3 FYE 2025 (Oct 31, 2024)
Revenue ($USD Millions)$221.3 $210.2 $224.2
GAAP Diluted EPS ($)$0.16 $0.02 $0.39
Non-GAAP Diluted EPS ($)$0.59 $0.49 $0.54

Margin comparison (YoY)

MetricQ3 FYE 2024 (Oct 31, 2023)Q3 FYE 2025 (Oct 31, 2024)
GAAP Gross Margin (%)70.0% 70.8%
Non-GAAP Gross Margin (%)71.3% 72.0%
GAAP Operating Margin (%)12.2% 9.7%
Non-GAAP Operating Margin (%)24.5% 20.9%

Segment/Revenue Mix (Q3 FYE 2025)

Revenue Component ($USD Millions)Q3 FYE 2025
Bundled SaaS$75.2
Unbundled SaaS$73.4
Optional Managed Services$5.7
Support$25.5
Total Recurring$179.9
Perpetual$23.5
Professional Services & Other$20.9
Total Nonrecurring$44.3
Total Revenue$224.2

KPIs (Q3 FYE 2025)

KPI ($USD Thousands unless noted)Q3 FYE 2025
SaaS ARR$570,130
New SaaS ACV$27,929
New Deals ACV (Bundled)$17,811
Conversion ACV (Bundled)$703
Unbundled SaaS ACV$9,415

Guidance Changes

MetricPeriodPrevious GuidanceCurrent GuidanceChange
RevenueFYE 2025$933M +/- 2% $933M +/- 2% Maintained
Diluted EPS (non-GAAP)FYE 2025$2.90 (midpoint) $2.90 (midpoint) Maintained
Investor DayEventAnnounced Q3 PRJan 14, 2025 New event detail

Earnings Call Themes & Trends

TopicPrevious Mentions (Q1 FYE 2025)Previous Mentions (Q2 FYE 2025)Current Period (Q3 FYE 2025)Trend
AI/technology initiativesRaised FY25 outlook; SaaS momentum; 80% of new bundled ACV included AI bots Continued AI momentum; bundled SaaS growth 15% YoY; strong AI bookings Bundled SaaS growth accelerated to 19% YoY; new SaaS ACV new deals +37% YoY; management emphasized hybrid cloud CX automation Strengthening
Sales cycles / adoptionStrong pipeline; proof of AI outcomes Customers prioritizing AI projects “AI paralysis…is getting better every quarter” (Q&A) Improving
PartnershipsNot highlightedNot highlightedQ&A on new RingCentral partnership and opportunity framing Building ecosystem
Macro/FXNot material in Q1 narrativeNot highlightedFX charges ~$2.4M in other expense Ongoing FX volatility
Product performanceSaaS revenue +20% YoY Recurring revenue mix supporting margins ARR and bundled SaaS growth; recurring gross margin ~78.5% Positive mix shift

Management Commentary

  • CEO Dan Bodner: “We are pleased with our momentum in AI innovation and in customers reporting strong, tangible AI business outcomes with the Verint open platform…our CX Automation Platform supports a hybrid cloud model, enabling our customers and partners to leap forward with AI-powered bots now” .
  • CFO Grant Highlander: “Q3 revenue came in at $224 million, around $14 million ahead of our guidance…driven by unbundled SaaS renewal revenue coming in during Q3…gross margins expanded approximately 70bps year-over-year…we maintain our full year guidance” .

Q&A Highlights

  • Adoption clarity: Management noted AI “paralysis” from market hype is abating as customers prove real-world outcomes in existing ecosystems; sales cycles are improving “every quarter” .
  • Partnership strategy: Discussion of the new RingCentral partnership underscored platform openness and incremental opportunity entering 2025 .
  • Outcome examples: Management highlighted use cases (e.g., agent knowledge delivery) reducing handle times and driving measurable ROI from bots, supporting ARR growth durability .
  • Guidance cadence: Overachievement was from revenue timing (early renewal revenue), with FY25 guidance maintained; implies normalization in Q4 .

Estimates Context

  • S&P Global consensus estimates could not be retrieved due to rate-limit errors at the time of this analysis; therefore, comparisons to Wall Street consensus (S&P Global) are unavailable for Q3 FYE 2025. Values would be retrieved from S&P Global if accessible.

Key Takeaways for Investors

  • AI-led mix shift is accelerating: Bundled SaaS +19% YoY and SaaS ARR $570.1M underpin recurring margin strength and multi-quarter visibility .
  • Near-term beat was timing-based: Unbundled SaaS renewals pulled into Q3 boosted revenue/EPS; expect normalization in Q4 with FY25 guidance held .
  • Operating leverage still a work-in-progress: SG&A at 42.8% of revenue and R&D at 16.8% reflect continued investment needs despite margin gains .
  • FX remains a watch item: ~$2.4M FX charges hit other expense in Q3; potential continued volatility warrants monitoring .
  • Pipeline and partnerships de-risk adoption: Improving sales cycles and ecosystem partnerships (e.g., RingCentral) support AI platform scale into FYE26 .
  • Event catalyst: Jan 14, 2025 Investor Day to showcase AI differentiation and FYE26 guidance—an opportunity for the company to reset the long-term AI monetization narrative .
  • Trading implications: Momentum plus maintained FY guide suggests constructive near-term setup; watch for any Q4 renewal timing reversals and FX impacts to “quality” of earnings .

Appendix: Additional Data (YoY/Balance Sheet/FCF)

  • Adjusted EBITDA: $53.5M in Q3; 23.8% of non-GAAP revenue .
  • Recurring gross margin: GAAP 78.5%; non-GAAP 78.8% in Q3 .
  • Net debt: $230.7M at Oct 31, 2024; cash and equivalents $182.8M .
  • Cash from operations (nine months): $98.2M; continued buybacks and preferred dividends highlight capital allocation priorities .

Sources: Company 8-K press release and reconciliation tables (Dec 4, 2024) ; Business Wire Q2 FYE 2025 press release (Sep 4, 2024) ; Nasdaq Q1 FYE 2025 press release (Jun 4, 2024) ; Q3 FYE 2025 earnings call transcript (Dec 4, 2024) .