Question · Q3 2025
Brent Thielman asked about the successful share capture strategy within the Rooftop business, specifically how national accounts growth informs this strategy. He also inquired about the BASX segment's orders and immediate pipeline, seeking clarification on the progress towards more 'standardized' products and the diversification of customers. Finally, he asked if the company is comfortable continuing to capture more orders for the Memphis facility, even as it is still ramping up.
Answer
CEO Matt Tobolski attributed Rooftop's outperformance in bookings to the Alpha-class air source heat pump's product differentiation and the national account strategy, which aligns with customers' decarbonization goals across diverse climates. He clarified that BASX's 'productization strategy' focuses on software-driven, semi-custom, highly configurable solutions, not standardized products, and that current backlog growth reflects historic custom solutions. While there are a couple of large orders, customer diversity exists. For Memphis, Matt Tobolski confirmed there is good backlog for a measured ramp-up, but also headroom, especially in the second half of next year, to continue taking orders as the facility has capacity for more production lines.