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    Heather Balsky

    Research Analyst at Bank of America

    Heather Balsky is an Equity Research Analyst at BofA Securities, specializing in covering companies within the services sector, including notable firms such as Equifax, TransUnion, Verisk Analytics, Cintas, and Strategic Education. She has built a solid performance track record, with a 58% success rate and an average return of +5.5% per recommendation on TipRanks, and is ranked among the top half of Wall Street analysts by the platform. Balsky began her career in 2003 at Morgan Keegan, held analyst and associate roles at Lehman Brothers and Morgan Stanley, then joined Merrill Lynch in 2013 before transitioning to BofA Securities in 2019. She holds an undergraduate degree from Columbia University, an MBA from the University of Pennsylvania, and is professionally registered and licensed to practice as a research analyst in the securities industry.

    Heather Balsky's questions to THOMSON REUTERS CORP /CAN/ (TRI) leadership

    Heather Balsky's questions to THOMSON REUTERS CORP /CAN/ (TRI) leadership • Q2 2024

    Question

    Heather Balsky from Bank of America inquired about the underlying sequential organic sales trend in the Legal segment, excluding the Print business migration, and asked about the biggest learnings from the GenAI product rollout.

    Answer

    CFO Mike Eastwood clarified that Legal Professionals' organic growth was stable from Q1 to Q2 but up nearly 200 basis points year-over-year, with a modest step-up expected in H2. CEO Steve Hasker shared three key learnings from the GenAI rollout: 1) legal professionals are leaning in faster than expected, 2) customers place high importance on trusted content and responsible AI, and 3) demand is equally strong from small and large firms, a departure from typical new product adoption patterns.

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