Heather Balsky's questions to Thomson Reuters Corp (TRI) leadership • Q2 2024
Question
Heather Balsky from Bank of America inquired about the underlying sequential organic sales trend in the Legal segment, excluding the Print business migration, and asked about the biggest learnings from the GenAI product rollout.
Answer
CFO Mike Eastwood clarified that Legal Professionals' organic growth was stable from Q1 to Q2 but up nearly 200 basis points year-over-year, with a modest step-up expected in H2. CEO Steve Hasker shared three key learnings from the GenAI rollout: 1) legal professionals are leaning in faster than expected, 2) customers place high importance on trusted content and responsible AI, and 3) demand is equally strong from small and large firms, a departure from typical new product adoption patterns.