Question · Q2 2026
Howard Ma asked if the sales compensation change, which incentivizes ARR over on-demand consumption (ODC), is the primary reason for customers opting for early renewals and the lower ODC expectations in the back half, and if the expansions tied to these early renewals exceeded expectations.
Answer
CFO Jim Benson stated that while compensation drives behavior, proactive customer engagement on consumption and offering win-win scenarios for increased volumes also play a significant role. He confirmed that the sales organization is now more tightly coupled with customers' consumption journeys, and the number of early renewal expansions did exceed expectations.