Jack Wallace's questions to American Well (AMWL) leadership • Q3 2024
Question
Jack Wallace from Guggenheim Securities noted the reiterated full-year subscription revenue guidance and asked for the sources of the implied sequential step-up in Q4, questioning the contribution from the DHA contract.
Answer
CFO Mark Hirschhorn clarified that the sequential increase in Q4 subscription revenue is indeed expected to come from the DHA contract. He stated that as Amwell achieves the enterprise go-live milestone during the quarter, it will begin recognizing revenue from the new contract, setting up a strong start for 2025.