Jacob Nivasch

Jacob Nivasch from Guggenheim Securities, LLC asked for insights into what Petco's most loyal customer cohorts are looking for and the key opportunities for gaining a greater share of their wallet.

Answer

CEO Joel Anderson stated that detailed insights into target customer segments and wallet share opportunities will be shared after the completion of the company's 'North Star' project. He noted the project is currently in the qualitative and quantitative analysis phase, and its findings will inform the future growth strategy.

Representing Guggenheim Securities, Jacob Nivasch asked about wallet share opportunities and what the company has learned about the needs of its most loyal customer cohorts.

Answer

CEO Joel Anderson stated that detailed insights will be shared after the completion of the company's 'North Star' project. He explained that Petco is currently conducting analysis to identify customer segments it can win and grow, and this work will be foundational to its future growth strategy.

Jacob Nivasch of Guggenheim Securities, LLC asked for insights into what Petco's most loyal customer cohorts are seeking, in order to better understand the company's wallet share opportunity.

Answer

CEO Joel Anderson responded that detailed insights into customer segmentation and preferences are forthcoming. He explained that the company's 'North Star' research project is currently underway and that its findings, expected in the second half of the year, will inform their growth strategy.

Jacob Nivasch from Guggenheim Securities, LLC asked about Petco's wallet share opportunities and what the company has learned about the needs and preferences of its most loyal customer cohorts.

Answer

CEO Joel Anderson explained that detailed insights into customer segmentation and preferences will be shared after the completion of the company's "North Star" research project. He noted that the project is currently in the qualitative and quantitative analysis phase and its findings will inform the growth strategy in the back half of the year.

Jacob Nivasch, on behalf of Steve Forbes at Guggenheim Securities, LLC, asked about wallet share opportunities and what the company has learned about the needs of its most loyal customer cohorts.

Answer

CEO Joel Anderson indicated that it is too early to provide specifics, as the company is in the middle of its 'North Star' project, which involves in-depth analysis of customer segments. He stated that the results of this work will inform the company's growth strategy in the second half of the year and beyond.

Jacob Nivasch from Guggenheim Securities, on for Steve Forbes, asked about wallet share opportunities and what Petco has learned about the needs and preferences of its most loyal customer cohorts.

Answer

CEO Joel Anderson explained that detailed insights into customer segments will be shared following the completion of the company's 'North Star' project. He noted that the project is currently in the analysis phase and its findings will be foundational to the growth strategy for the second half of the year, making it too early to share specifics.