Question · Q4 2025
Jessica Reif asked about the main drivers for the consumer segment's expected growth of over 10% in 2026, considering potential headwinds from the Degrees segment, focusing on subscriptions, learner acquisition, conversion, and pricing.
Answer
Greg Hart, President and CEO of Coursera, and Mike Foley, Chief Financial Officer, highlighted that subscriptions and courses, particularly annual Coursera Plus subscriptions, are the fastest-growing part of the consumer business, driven by increased marketing efficiency and product-led growth improvements. Jessica Reif also inquired about the Enterprise segment's net retention rate (NRR) inflection to 93%, priorities, and product development focus, especially post-Udemy merger. Mike Foley expressed dissatisfaction with the NRR until it's above 100%, attributing the Q4 uptick to one large government expansion. Greg Hart emphasized the complementary strengths of Coursera and Udemy's Enterprise businesses and the opportunity for a combined platform to offer deep integrations and serve both consumer and Enterprise needs.
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