Katy Hallberg's questions to Capri Holdings Ltd (CPRI) leadership • Q4 2025
Question
Katy Hallberg, on behalf of Oliver Chen at TD Cowen, asked about the specific actions within Capri's control to drive traffic and conversion in its retail channels amidst a volatile consumer environment.
Answer
Chairman and CEO John Idol explained that Capri is focusing on marketing initiatives, brand storytelling, and data analytics to engage consumers and drive store traffic. He acknowledged that while traffic has not yet turned positive, the rate of decline has significantly decelerated, particularly at full-price stores. Idol emphasized that brand desirability, or 'brand heat,' is the key to influencing traffic, and noted that conversion rates have historically been strong once customers are in the store. He expressed confidence that the current strategies are beginning to show positive results.