Lawrence Vensko

Lawrence Vensko, on behalf of John DiFucci, asked about unexpected positive or negative surprises encountered during the ShareFile integration, given its status as Progress Software's largest acquisition with a distinct financial profile.

Answer

President and CEO Yogesh Gupta noted that while system migration challenges were expected due to ShareFile being a carve-out, the team successfully navigated them. Positively, he highlighted the excellent integration of the acquired team's culture and their strong engagement, as well as the unexpected depth of customer reliance and affection for the ShareFile product, which is deeply embedded in their document-centric workflows.

Lawrence Vensko asked about any unexpected positive or negative surprises encountered during the integration of ShareFile, given its status as Progress Software's largest acquisition with a distinct financial profile and its carve-out nature.

Answer

President and CEO Yogesh Gupta highlighted that challenges included the intricate system migration as a carve-out, likening it to 'cutting over engines while flying.' On the positive side, he praised the strong engagement and performance of the acquired ShareFile team and the discovery of how deeply customers rely on the product for their document-centric business workflows.

Speaking for John DiFucci, Lawrence Vensko inquired about the outperformance in the Delivery business, asking if it stems from the exit of CDN peers and whether the improved trends are sustainable.

Answer

CEO Tom Leighton confirmed a substantially improved competitive landscape, noting that four major pre-pandemic competitors are gone, which has helped stabilize pricing. He also cited improving overall traffic trends and stated that Akamai's long-term goal is for the Delivery business to be stable rather than declining.