Lucky Schreiner's questions to BOX (BOX) leadership • Q2 2026
Question
Lucky Schreiner asked about the factors driving the recent material contribution from net seat growth. He also questioned the frequency of customers upgrading directly to Enterprise Advanced from non-suite plans and the typical pricing uplift for such deals.
Answer
CFO Dylan Smith confirmed that the rebound in net seat growth is a direct result of Enterprise Advanced and Enterprise Plus opening up high-value use cases for more users and departments. He noted that for customers upgrading directly from non-suite plans to Enterprise Advanced, the pricing uplift is roughly a doubling of their previous cost, and the company has been pleased with the momentum of these direct upgrades so early in the product's lifecycle.