Question · Q4 2025
Mike Ward asked about Voya Financial's strategy to leverage Stop Loss experience for cross-selling other products, its materiality, and contribution to 2026 retirement confidence, as well as the basis for confidence in expanding excess cash flow generation in 2026.
Answer
Heather Lavallee (CEO, Voya Financial) noted that employee benefit products are often sold to the same brokers and consultants, emphasizing discipline on margin over growth. Jay Kaduson (CEO of Workplace Solutions, Voya Financial) highlighted increased demand for coverage and bundling opportunities, indicating a changing conversation with partners. Mike Katz (CFO, Voya Financial) attributed confidence in cash flow generation to commercial momentum in retirement and investment management, expected margin expansion in employee benefits, and strategic share repurchases. Heather Lavallee added that record revenues and flows in Investment Management and Retirement, successful OneAmerica integration, and Wealth Management build-out contribute to this confidence.
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