Parash Jain's questions to Trip.com Group Ltd (TCOM) leadership • Q1 2025
Question
Parash Jain of HSBC asked about Trip.com's core competencies in key Asian markets driving its international expansion and whether US-China trade tensions have disrupted the travel business.
Answer
CEO Jane Sun outlined three core competencies: a one-stop shopping platform with strong cross-selling, excellent 24/7 customer service, and a user-friendly mobile app experience tailored for Asian markets. She noted that as volume grows, pricing and coverage competitiveness also improve. The second part of the question regarding trade tensions was not directly addressed.