Question · Q3 2026
Patrick Wahl Ravens requested details on the Salesforce win, specifically how Zoom pitched its Custom AI Companion to Salesforce and how it enhances the experience for their employees.
Answer
CEO Eric Yuan explained that Salesforce, with its Agentforce framework, recognized the potential to integrate Zoom's Custom AI Companion to drive productivity. He noted that the partnership leverages Zoom's AI capabilities to turn everyday conversations into actionable insights, aligning with Salesforce's focus on AI and enterprise technology.
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