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Ryan Lampson

Research Analyst at Morgan Stanley

Ryan Lampson's questions to ServiceNow (NOW) leadership

Question · Q3 2025

Ryan Lampson asked for updates on the MoveWorks acquisition closing and what MoveWorks brings to further strengthen ServiceNow's AI suite, given the encouraging performance of Now Assist.

Answer

CFO and President Gina Mastantuono stated that the MoveWorks deal is expected to close towards the end of Q4, emphasizing that current Now Assist results were achieved independently. President, CPO, and COO Amit Zavery reiterated that MoveWorks will accelerate ServiceNow's roadmap by bringing additional AI expertise and talent, but current capabilities and adoption are progressing well without it.

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Question · Q3 2025

Ryan Lampson asked for updates on the MoveWorks acquisition closing and what MoveWorks brings to further strengthen ServiceNow's AI suite, given the encouraging performance of Now Assist.

Answer

CFO and President Gina Mastantuono stated that the MoveWorks deal is expected to close towards the end of Q4, emphasizing that current Now Assist results were achieved independently. President, CPO, and COO Amit Zavery reiterated that MoveWorks will accelerate ServiceNow's roadmap by bringing additional AI expertise and talent, but current capabilities and adoption are progressing well without it.

Ask follow-up questions

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