Seon Parks

Seon Parks from Morgan Stanley followed up on Taiwan, asking how Coupang addresses market differences compared to Korea, such as lower e-commerce penetration, a developed convenience store network, and delivery restrictions. Additionally, Seon inquired about Coupang's AI plans, including potential GPU purchases or data center builds for internal use or external services.

Answer

CEO Bom Kim stated that while nuances exist in Taiwan, Coupang observes more similarities than differences in meaningful areas, with customer response to selection, service, and price resonating well. Regarding AI, Bom Kim explained that Coupang is focused on building internal AI computing infrastructure for operational improvements and cost efficiencies, with only small, disciplined efforts to test external availability, emphasizing practical applications and expected significant savings.

Seon Parks followed up on Taiwan, asking how Coupang addresses market differences like lower e-commerce penetration, developed convenience stores, and delivery restrictions. He also inquired about Coupang's AI plans, specifically regarding GPU purchases, data centers, and potential external service offerings.

Answer

CEO Bom Kim stated that while nuances exist, Coupang sees more similarities than differences in Taiwan, with customer response reflecting the value proposition. On AI, he confirmed focus on internal computing infrastructure for operations, performance, and cost efficiencies, with small efforts to test external availability but no significant capital plans. He highlighted AI's central role in demand forecasting, fulfillment, and delivery, expecting significant savings and improved P&L.