Steve Bezella's questions to Accel Entertainment (ACEL) leadership • Q2 2025
Question
Steve Bezella from Deutsche Bank asked about the expected earnings impact from the recent rollout of Ticket-In, Ticket-Out (TITO) technology in Illinois. He also questioned the underlying growth in the Nevada market, excluding the impact of a lost key customer.
Answer
CEO Andrew Rubenstein explained that it is too early to quantify the impact of TITO, as the rollout is only in its second week. He anticipates it will improve player experience, reduce cash handling, and slightly lower operating costs, with more details to be provided after Q3. Regarding Nevada, Mark Phelan, President of U.S. Gaming & Interim CFO, stated that excluding the one-time customer loss, the market actually grew slightly year-over-year. He noted the team has successfully improved margins by focusing on higher-value locations.