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    Amplitude Inc (AMPL)

    Q3 2024 Earnings Summary

    Reported on Mar 24, 2025 (After Market Close)
    Pre-Earnings Price$10.49Last close (Nov 7, 2024)
    Post-Earnings Price$11.00Open (Nov 8, 2024)
    Price Change
    $0.51(+4.86%)
    • Amplitude's focus on enterprise clients and long-term contracts has led to a 49% year-over-year acceleration in long-term Remaining Performance Obligations (RPO), providing greater predictability and confidence in future revenue.
    • Amplitude is securing larger deals, including several over $1 million expansions this quarter, reflecting their ability to drive significant revenue growth with enterprise clients.
    • Growing customer dissatisfaction with competitors like Google Analytics 4 is leading enterprises to switch to Amplitude, enhancing Amplitude's competitive position in the market.
    • Amplitude is not satisfied with its current renewal rates, especially among SMB and mid-market customers where many tech startups are struggling, adversely impacting renewal rates. The company acknowledges that they "are not happy with where renewal rates are at and need to continue to make progress as we go through 2025."
    • Increased operating loss expectations are influenced by expenses associated with the Command AI acquisition and ongoing legal expenses from outstanding lawsuits. This has led to a guidance change on operating loss: "what really colored our guidance change on op loss was related to assuming the operating expenses associated with Command AI, the deal-related expenses and some of the ongoing legal expenses we have with outstanding lawsuits."
    • Sales efficiency is below expectations, prompting the company to seek improvements. They admit that "sales efficiency is not where we'd like it to be, and we are focusing at driving improvements, investing against increasing proof points to better enable our enterprise success."
    1. Command AI Acquisition Impact
      Q: How will the Command AI acquisition affect revenue and customer overlap?
      A: The Command AI acquisition offers two significant product opportunities: guides and surveys, enhancing customer interactions tied with analytics. Over the long term, a majority of accounts could use this functionality. Although it's early, revenue uplift could easily be 20% to 50% or more, depending on its criticality to the business. There was very little revenue overlap, making it a strategic addition to Amplitude's offerings.

    2. Operating Loss Expectations
      Q: Why did operating loss expectations increase, and will this be a normal cadence?
      A: The change in operating loss guidance is primarily due to assuming the operating expenses associated with the Command AI acquisition, deal-related expenses, and ongoing legal expenses from outstanding lawsuits. These factors predominantly influenced the adjustment in operating income guidance.

    3. Enterprise Clients and ARR Growth
      Q: What drove the recent net new ARR growth, especially from expansions?
      A: Investments in shifting sales coverage to enterprise clients and introducing more product capabilities led to significant expansions. Clients recognized the "better together" value, driving greater efficiencies. For example, the Realtor contract accelerated to a full deployment across multiple products within a few quarters due to strong relationships with key decision-makers.

    4. Long-term RPO Growth
      Q: What factors contributed to the 49% year-over-year growth in long-term RPO?
      A: This growth results from focusing on building stronger, deeper relationships with clients and aligning contracts to their long-term value perceptions. Enterprises are committing to longer-term contracts, giving Amplitude greater predictability and confidence, especially as most of these customers have bought into the full platform.

    5. Contract Renewals and Enterprise Focus
      Q: How are contract renewals performing relative to expectations?
      A: Amplitude has moved past the significant optimizations from 2021 and 2022. While newer cohorts show healthier gross and net dollar retention, overall renewal rates are not yet satisfactory and need improvement through 2025. The focus is on enterprise customers, as SMB and mid-market clients, particularly struggling tech start-ups, negatively impact renewal rates.

    6. Pipeline Heading into 2025
      Q: How is the sales pipeline shaping up for the rest of the year and into 2025?
      A: Entering Q4 with a strong pipeline, Amplitude is much better positioned than a year or two ago, especially with a stronger enterprise pipeline. Early indications for Q1 and Q2 of 2025 are positive, though it's too early for exact projections. The focus has shifted from SMB and mid-market to high-quality enterprise opportunities.

    7. Competitive Environment and Consolidation
      Q: Has there been any change in the competitive environment, and how is market consolidation affecting Amplitude?
      A: There's a drive towards consolidation and adopting next-generation stacks over legacy MarTech players and point solutions. Customers are requesting consolidated solutions, prompting aggressive product launches like Web Experimentation and the Command AI acquisition. Notably, there's increased dissatisfaction with Google Analytics 4 among enterprise customers, leading them to seek Amplitude's deeper analytics and better privacy features.

    8. Monetization of New Products
      Q: How is Amplitude monetizing the new self-service A/B testing and Web Experimentation products?
      A: Amplitude is directly selling these new products, with some deals already closed even though Web Experimentation has been available for about a month. The key advantage is its user-friendliness for marketers and growth teams lacking engineering resources, allowing them to run A/B tests through point-and-click interfaces.