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Michael Jacobs

Executive Vice President and Chief Information Officer at ARROW FINANCIAL
Executive

About Michael Jacobs

Michael Jacobs is Arrow Financial Corporation’s Chief Information Officer (CIO), serving as CIO of Arrow and Arrow Bank since February 1, 2024; he is 54 years old, has 30+ years of community banking experience, and holds a B.S. in Finance (Siena College) and an A.A.S. in Business Administration (Hudson Valley Community College) . He joined the company (then Glens Falls National Bank) in 2003 and progressed through senior technology and operations roles before becoming CIO, where he guides Arrow’s strategic technology plans . Company incentive design in 2024 emphasized EPS, asset quality, and TBV growth; actual results came in between threshold and target on EPS, ROA, NPLs, hit maximum on net charge-offs, and slightly exceeded target on TBV growth (EPS target $2.35 vs. $2.05 actual; TBV growth 6.50% target vs. 6.52% actual) .

Past Roles

OrganizationRoleYearsStrategic Impact
Arrow Financial/Arrow BankChief Information OfficerSince Feb 1, 2024 Guides strategic technology plans for the company
Glens Falls National Bank (now Arrow Bank)Information Systems Manager → SVP → EVPJoined 2003 Led technology strategy and operations
Cohoes Savings BankOperations ManagerNot disclosedOperations leadership in community banking
Hudson River Bank and TrustItem Processing ManagerNot disclosedPayments and item processing management

External Roles

  • No public company directorships or external board roles are mentioned for Jacobs in Arrow’s executive officer bios or investor disclosures reviewed .

Fixed Compensation

Item2024Notes
Base SalaryNot disclosed for Michael Jacobs2025 DEF 14A disclosed base salaries and compensation details only for Named Executive Officers (NEOs), among whom Jacobs was not included .
Target Bonus %Not disclosed for Michael JacobsSTIP targets disclosed for NEOs; Jacobs’ target not disclosed .

Performance Compensation

Short-Term Incentive Plan (STIP) – 2024 Framework (Company-Level)

MetricWeighting (of Financial Goals)TargetActualResult Band
Earnings Per Share (EPS)80% $2.35 $2.05 Between Threshold & Target
Tangible Book Value (TBV) Growth5% 6.50% 6.52% Between Target & Maximum
Return on Assets (ROA)5% 0.95% 0.81% Between Threshold & Target
Non-Performing Loans (NPLs)5% 0.50% 0.62% Between Threshold & Target
Net Charge-Offs5% 0.15% 0.06% Maximum

Notes:

  • The STIP is discretionary and based on a blend of company and individual performance; max payout is 150% of target. Targets/payouts were disclosed for NEOs; Jacobs’ individual target and payout were not disclosed .

Long-Term Incentive Plan (LTIP) – Program Design

  • Vehicle: Restricted stock (and options under prior programs) granted under the 2022 LTIP; annual grants typically after fiscal year-end .
  • Vesting: Awards generally vest ratably over four years (25% per year) for employees; options and restricted stock granted to employees vest in equal installments over the first four anniversaries following the grant date .
  • Governance: Clawback policy maintained; hedging and pledging prohibited for directors and Section 16 officers; no option repricing .

Equity Ownership & Alignment

CategoryStatus for Michael Jacobs
Total beneficial ownership (shares)Not disclosed; proxy ownership table covers directors/NEOs, and Jacobs (an executive officer but not an NEO) is not listed .
Ownership as % of SONot applicable (not in table) .
Vested vs. unvested sharesNot disclosed for Jacobs .
Options (exercisable/unexercisable)Not disclosed for Jacobs; option details shown for NEOs only .
Shares pledged as collateralProhibited for Section 16 officers under company policy .
Hedging policyHedging prohibited for directors and Section 16 officers .
Stock ownership guidelinesPolicy in place; specific requirements disclosed for directors; NEO ownership policy referenced but not quantified in excerpt; Jacobs’ applicable threshold not disclosed .
Section 16 status/filingsThe proxy notes Jacobs filed one late Form 3 upon being appointed an executive officer in 2024 .

Employment Terms

TermDetail
Employment agreementNot disclosed for Jacobs. Employment agreements (term, salary, target bonus, severance, and double-trigger change-in-control terms) are disclosed for NEOs only .
Severance (without cause/good reason)Not disclosed for Jacobs; for NEOs, lump sum equals greater of remaining term salary or one year’s salary .
Change-of-control economicsNot disclosed for Jacobs; for NEOs, 2x base + target bonus (3x for CEO) payable over two years if terminated without cause/for good reason within 12 months post-CoC; equity vests on CoC .
ClawbackCompany maintains a clawback policy .
Non-compete / Non-solicit / Garden leaveNot disclosed.
Insider trading policyMaintained by the Company .

Performance & Track Record

  • Role scope: As CIO, Jacobs is responsible for Arrow’s strategic technology plans and modernization .
  • Company performance context (2024): The compensation framework emphasized EPS, TBV growth, ROA, NPLs, and net charge-offs; results were mixed vs. targets (see STIP table above) .
  • Experience: 30+ years in community banking operations/technology roles across multiple institutions substantiates deep operational execution capability .

Governance, Policies, and Committee Context (Company-Level)

  • Compensation oversight: Compensation Committee (advised by Pearl Meyer) reviews and approves NEO compensation; program emphasizes balanced, conservative pay-for-performance .
  • Say-on-Pay: 89% support in 2024, indicating broad shareholder acceptance of the compensation program .
  • Risk controls: Clawback, insider trading policy, prohibition on hedging/pledging, double-trigger CoC provisions, and no tax gross-ups or option repricing .

Investment Implications

  • Alignment: Hedging/pledging prohibitions and four-year vesting on equity awards structurally align executives—including Section 16 officers like Jacobs—with long-term shareholder value and reduce near-term sell pressure from pledging or speculative hedging .
  • Transparency gap: Because Jacobs is not an NEO, specific data on his base salary, target STIP, grants, and ownership is not disclosed—limiting direct pay-for-performance analysis at the individual level; investors must infer alignment from company-wide plan design and policies .
  • Retention: LTIP’s four-year ratable vesting supports retention; absence of a disclosed individual employment agreement makes it difficult to quantify Jacobs’ severance/CoC protections relative to NEOs, introducing some uncertainty on retention economics .
  • Execution focus: As CIO with long tenure and deep operations background, Jacobs’ impact will be most visible in technology reliability/cyber, efficiency, and delivery across retail/wealth platforms—areas not line-itemed in compensation metrics but tied to risk and growth outcomes that factor into company-wide incentives (EPS, ROA, asset quality, TBV growth) .