Tina Chan Reich
About Tina Chan Reich
Independent director at BILL since 2022; age 49; B.S. in Economics from MIT. Career spans enterprise risk management and AI/data science leadership across American Express (SVP & Chief Credit Officer), Citigroup (Group Head, Small Business & Commercial Banking Risk), Credibly (Chief Risk Officer & Chief Data Scientist), and founder of ROC Partners (risk/credit/data science consulting). She brings deep payments, underwriting, and technology-driven risk expertise to BILL’s board.
Past Roles
| Organization | Role | Tenure | Committees/Impact |
|---|---|---|---|
| American Express Company (NYSE: AXP) | SVP & Chief Credit Officer; prior VP Global Consumer Underwriting/New Deals/Channels; Director Global Strategic Analysis & Testing for SMB/MM | 2019–2021; 2005–2009; 2003–2005 | Led risk for Business Financing, Payments & Digital Experiences; oversaw underwriting across cards/financing, cross-border/off-card payments; oversaw product launches and Kabbage integration. |
| Citigroup Inc. (NYSE: C) | Group Head, Small Business & Commercial Banking Risk | 2010–2014 | Led credit risk and portfolio performance for SMB/commercial banking. |
| Credibly | Chief Risk Officer & Chief Data Scientist | 2014–2018 | Architected data science/ML services; oversaw risk lifecycle from customer acquisition to collections. |
| ROC Partners | Founder & Principal | Since 2022 | Advises fintechs (e.g., Clara, Medius) on risk management, data governance, analytics. |
External Roles
| Organization | Role | Tenure | Notes |
|---|---|---|---|
| BAWAG Group AG (VIE: BG) | Director | Since 2025 | Public company directorship. |
| Santander Holdings USA, Inc.; Santander Bank, N.A. | Director | Since 2023 | U.S. banking subsidiaries directorships. |
| Altus Power, Inc. (NYSE: AMPS) | Director | 2023–2025 | Prior public company director. |
| MIT Schwarzman College of Computing | Dean’s Advisory Council | Not disclosed | External advisory role (non-profit/academic). |
Board Governance
- Independence: BILL’s board determined Ms. Reich is independent under NYSE and SEC rules; all Audit, Compensation, and Nominating committee members are independent.
- Committee assignments and chair roles:
- Audit Committee Member (financially literate)
- Cybersecurity Committee Member (oversees cybersecurity, privacy, AI/data governance; quarterly briefings from management)
- Compliance & Payments Operations Risk Subcommittee of Audit – Chair (oversees payments operations risks, compliance with money transmission/banking/network rules, regulatory reports/incidents)
- Attendance and engagement: In fiscal 2025, the board met five times; each director attended at least 75% of board and committee meetings held during their service; independent directors meet in regular executive sessions.
- Governance practices: Chair and Lead Independent Director roles are separated; anti-hedging and restricted pledging policies; stock ownership guidelines for directors; robust risk oversight across committees.
Fixed Compensation
| Fiscal Year | Board Cash Retainer ($) | Committee Cash Fees ($) | Total Cash Fees Earned ($) |
|---|---|---|---|
| 2024 Program | 32,500 retainer; committee fees: Audit Chair 20,000; Audit Member 10,000; Cybersecurity Chair 15,000; Cybersecurity Member 7,500; Compliance & Payment Ops Risk Subcommittee Chair 8,000; Member 4,000; Lead Independent Director 17,500; Nominating Chair 8,000; Member 4,000 | — | — |
| 2025 Program | 35,000 retainer; committee fees: Audit Chair 20,000; Audit Member 10,000; Cybersecurity Chair 15,000; Cybersecurity Member 7,500; Compliance & Payments Ops Risk Subcommittee Chair 8,000; Member 4,000; Lead Independent Director 20,000; Nominating Chair 10,000; Member 4,000 | — | — |
| 2024 Actual (Reich) | — | — | 58,000 |
| 2025 Actual (Reich) | — | — | 63,039 (excludes ~$5,000 for director education) |
Other Compensation: Non-employee directors receive no other remuneration or perquisites beyond reimbursement for reasonable travel and approved education programs; Ms. Reich had ~$5,000 education expense in fiscal 2025 excluded from the fees table.
Performance Compensation
| Fiscal Year | RSU Grant Value ($) | Award Type | Shares Outstanding from Awards (#) | Vesting Terms |
|---|---|---|---|---|
| 2024 | 199,994 | Annual RSU | 4,096 outstanding as of 6/30/2024 | Annual awards vest at next annual meeting or one year from grant; initial director awards vest in three equal annual tranches. |
| 2025 | 200,010 | Annual RSU | 2,095 outstanding as of 6/30/2025 | Annual awards vest at next annual meeting or one year from grant; initial director awards vest in three equal annual tranches. |
| Performance Metrics Tied to Director Equity | Disclosure |
|---|---|
| None disclosed for director RSUs; awards are time-based (no TSR/financial metrics). |
| Options (Reich) | Status |
|---|---|
| No option awards outstanding in fiscal 2025. |
Other Directorships & Interlocks
| Company | Relationship to BILL | Potential Interlock Consideration |
|---|---|---|
| Santander Holdings USA, Inc.; Santander Bank, N.A. | Ms. Reich serves as director. | BILL partners with leading U.S. financial institutions; while no related-party transactions are disclosed with Santander, continued monitoring advisable for payments/bank partner overlaps. |
| BAWAG Group AG | Ms. Reich serves as director. | No BILL-related transactions disclosed; minimal direct overlap with BILL’s U.S.-focused operations. |
| Altus Power, Inc. | Former director (2023–2025). | No BILL-related transactions disclosed. |
Related-party transactions: Proxy lists transactions since July 1, 2023; none involve Ms. Reich. BILL uses committee review/approval processes for related parties.
Expertise & Qualifications
- Top skills: Enterprise Risk Management (cybersecurity/payments/regulatory), Payments/FinTech, Senior Operating Leadership.
- Board qualifications: Extensive fintech and risk leadership; machine learning/AI and data science background; former Amex executive; consulting/advisory to fintech/AI platforms.
Equity Ownership
| As of Date | Beneficial Ownership (Shares) | % Outstanding | Footnote Detail | RSUs/Options Outstanding |
|---|---|---|---|---|
| Oct 20, 2025 | 9,482 | <1% (asterisk denotes <1%) | Footnote indicates 7,387 shares held directly. | RSUs outstanding: 2,095 as of 6/30/2025; no options. |
- Beneficial ownership calculation includes RSUs vesting within 60 days per SEC rules/policy for this table.
- Director stock ownership guideline: must hold shares equal to 5x annual board cash retainer; incumbents have achieved or are expected to achieve within five years from appointment/effective date.
- Anti-hedging/anti-pledging: Directors prohibited from hedging; pledging prohibited unless specifically approved; pledging is strongly discouraged.
Governance Assessment
- Board effectiveness: Ms. Reich’s chair role on the Compliance & Payments Operations Risk Subcommittee and membership on Audit and Cybersecurity are well-aligned with BILL’s payments scale (> $325B processed in FY25) and evolving AI/cyber risk oversight; enhances investor confidence in risk governance.
- Independence and attendance: Independent under NYSE/SEC; met attendance thresholds; participates in committees with frequent meetings (Audit 8x; Cybersecurity 4x; Compensation 8x; Nominating 4x in FY25).
- Compensation alignment: Mix of modest cash fees plus equity RSUs supports alignment; no options; no perquisites beyond reimbursed education/travel; independent compensation consultants engaged (Compensia in FY25; Semler Brossy for FY26 review).
- Ownership alignment: Beneficial ownership <1% is typical for outside directors; subject to a 5x retainer guideline with five-year window; anti-hedging/pledging policies in place.
- Potential conflicts: External bank directorships (Santander) warrant monitoring given BILL’s partnerships with financial institutions; no related-party transactions disclosed involving Ms. Reich.
RED FLAGS
- None disclosed: No related-party transactions, no hedging/pledging disclosures, no option repricing, and robust risk oversight roles. Continue monitoring for any future bank partner interlocks or changes in director equity award structures.