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Jimmy Duan

Chief Customer Officer at BLACKLINEBLACKLINE
Executive

About Jimmy Duan

Jimmy Duan has served as BlackLine’s Chief Customer Officer since May 6, 2024, with a background leading customer and technology organizations at enterprise software companies. He holds a Ph.D. in Industrial & Systems Engineering from Virginia Tech and an undergraduate degree from Central South University . 2024 incentive frameworks tied executive pay to revenue and profitability (annual bonus: revenue and non-GAAP operating margin) and to ARR and relative TSR (PSUs), with company results funding the 2024 bonus at 122.9% and yielding 0% vesting for the 2024 PSU ARR tranche; the three-year rTSR PSU remains outstanding to 2027 . His employment agreement sets base salary at $425,000 and target bonus at 70% of salary, with a targeted 2024 equity grant of $6.0M split 50% RSUs and 50% PSUs .

Past Roles

OrganizationRoleYearsStrategic Impact / Notes
Medallia, Inc. (cloud experience management)EVP & Chief Customer OfficerFeb 2019 – May 2024Senior executive leadership at an experience management software provider
Callidus Software, Inc. (sales performance management)EVP & Chief Technology OfficerDec 2012 – Feb 2019Executive technology leadership at an SPM software company
Callidus Software, Inc.Senior Vice PresidentOct 2008 – Nov 2012Senior leadership experience in enterprise software

External Roles

Not disclosed in the company’s 2025 proxy reviewed .

Fixed Compensation

YearBase Salary ($)Target Bonus % of SalaryTarget Bonus ($)Actual Bonus Paid ($)Sign-on Bonus ($)
2024425,000 70% 195,082 (prorated) 239,715 120,000

Performance Compensation

2024 Annual Bonus Plan (Company Results and Payout)

Performance MeasureTargetActualWeightingPer-Measure PayoutWeighted Payout
Revenue$657.3M$653.3M50% (implied)75.8%37.9%
Non-GAAP Operating Margin18.0%19.4%50% (implied)170.0%85.0%
Total Funding122.9%
Executive2024 Bonus Target ($)Actual 2024 Bonus ($)
Jimmy Duan195,082 (prorated) 239,715

Notes:

  • Annual bonus metrics focused on top-line growth and profitability; 2024 funding exceeded target due to margin outperformance despite revenue under-target .

2024 Long-Term Equity Awards (Granted in May 2024 at Hire)

InstrumentGrant DateShares / TargetGrant-Date Fair Value ($)Vesting and Performance Terms
RSUsMay 202448,360 2,877,904 25% vests May 20, 2025; then 1/16 quarterly, service-based
PSUs – Financial MetricsMay 202424,180 (target) 1,994,125 (at target) 1/3 eligible each of May 20, 2025; Feb 20, 2026; Feb 20, 2027; annual goals set each year
PSUs – rTSRMay 202424,180 (target) Reported within PSU grants; tranche disclosure shows 8,060 for 2024 portion 100% cliff on Feb 20, 2027 based on rTSR vs S&P Software & Services Select Industry Index

PSU performance scales and definitions:

  • 2024 PSU metrics: ARR (50% of PSU) determined annually, and rTSR (50%) over FY2024–FY2026; rTSR uses 30-day average prices and index peer set methodology .
  • 2024 ARR tranche vesting scale: 97% ARR → 50% payout; 100% → 100%; ≥101.6% → 200% .
  • rTSR scale: 25th percentile → 50%; 55th → 100%; ≥75th → 200% .

2024 PSU outcomes (vesting on Feb 20/May 20, 2025):

  • 2024 ARR tranche earned 0% (no shares vesting for 2024 PSU tranche, including Duan) .
  • 2022/2023 PSUs (earlier awards) vested at 81.3% for the 2024-measured tranche; Duan had no eligibility under those awards as a 2024 hire .

Outstanding and 2024 Vesting Activity

As of 12/31/2024Count (#)Estimated Value ($)
RSUs unvested48,3602,938,354
PSUs unearned (financial)24,1801,469,177
PSU 2024 tranche shown separately8,060489,726
2024 stock awards vested— (no vest for Duan in 2024)

Vesting cadence implications:

  • First RSU vest of 25% (12,090 shares) on May 20, 2025, then 1/16 quarterly thereafter, creating predictable quarterly supply thereafter .
  • 2024 PSU ARR tranche paid 0% for the tranche vesting in Feb/May 2025, reducing near-term PSU-related share supply; rTSR PSU cliff remains to 2027 .

Equity Ownership & Alignment

ItemDetail
Beneficial ownership2,429 shares (<1%) as of March 11, 2025
OptionsNo options reported outstanding for Duan
Stock ownership guidelinesExecutives must hold stock equal to 1x base salary (5x for Co-CEOs); methodology excludes unearned PSUs and (from Feb 2024) excludes unexercised options; compliance phase-in to later of Feb 2025 or 5 years in role; as of Dec 31, 2024, all executives were in compliance
Hedging/pledgingCompany policy prohibits hedging and pledging of BlackLine stock
Vested vs. unvestedSubstantially all equity from 2024 new-hire grants remained unvested at 12/31/2024 (RSUs 48,360; PSUs as above)

Employment Terms

TermKey Provisions
Employment agreementAt hire on May 6, 2024; base salary $425,000; target bonus 70% of salary; $6.0M target equity (50% RSUs; 50% PSUs)
Regular severance (outside change-in-control)Lump sum equal to 6 months’ base salary ($212,500 based on 2024 rate) and up to 6 months COBRA; plus special provision for Duan: if terminated not-for-cause within first 12 months, acceleration of RSUs scheduled for first vesting date
Change-in-control (double-trigger)If terminated not-for-cause or resigns for good reason in the CoC period (3 months before to 12 months after): 100% vesting of all outstanding equity (performance deemed at 100% of target), cash equal to 12 months base salary ($425,000), and up to 12 months COBRA
280G treatmentBest-net cutback; no excise tax gross-up
Estimated payouts (12/31/2024 assumption)Not in CoC: cash $212,500; health $14,146; equity acceleration $734,588. In CoC: cash $425,000; health $28,002; equity acceleration $5,346,029

Performance Compensation – Metric Design Summary

ComponentMetric(s)Target & ScaleNotes
2024 Annual BonusRevenue; Non-GAAP Operating MarginFunding at 122.9% based on $653.3M revenue vs $657.3M target (75.8% factor) and 19.4% margin vs 18.0% target (170% factor), weighted 50/50 Duan’s target $195,082 (prorated) and payout $239,715
2024 PSUsARR (annual tranches); rTSR (3-year)ARR tranche scale (97%→50%, 100%→100%, 101.6%→200%); rTSR percentile scale (25th→50%, 55th→100%, 75th→200%) ARR 2024 tranche earned 0% (no vest for 2024 tranche); rTSR measured FY2024–FY2026, vests Feb 20, 2027

Investment Implications

  • Pay-for-performance alignment: 2024 bonus paid above target due to margin outperformance, but 2024 PSU ARR tranche paid 0%, demonstrating sensitivity of equity to top-line growth; his equity mix is predominantly performance- and service-based, aligning with shareholders .
  • Supply/overhang and selling pressure: RSU vesting begins with a 25% cliff on May 20, 2025 (12,090 shares), then quarterly 1/16, creating regular windows for potential sales; zero vesting from 2024 PSU ARR tranche reduces early 2025 supply from PSUs .
  • Retention: New-hire equity ($6.0M target) with multi-year vesting and double-trigger 100% acceleration under CoC offers balanced retention and M&A protection; outside CoC severance is modest (6 months salary) with a targeted first-year RSU protection, suggesting moderate retention hooks .
  • Alignment and risk controls: Prohibition on pledging/hedging reduces misalignment risk; stock ownership guidelines (1x salary) with compliance requirements support skin-in-the-game over time; current beneficial ownership is small (<1%), typical for a new hire .

Overall, Duan’s package emphasizes operational execution (ARR growth and rTSR), with vesting structures that limit early equity monetization and a double-trigger CoC that could accelerate vesting in a sale scenario; near-term trading supply is primarily from RSU vesting starting May 2025, while PSU vesting depends on ARR and rTSR outcomes .