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CareCloud, Inc. (Nasdaq: CCLD, CCLDP, CCLDO) is a healthcare information technology company that provides technology-enabled business solutions and Software-as-a-Service (SaaS) offerings to healthcare providers, medical practices, hospitals, and health systems across the United States. The company focuses on improving financial and operational performance, streamlining clinical workflows, and enhancing the patient experience. Its offerings include a wide range of integrated solutions such as revenue cycle management, electronic health records, and patient experience management tools.
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Healthcare IT - Provides technology-enabled business solutions, including revenue cycle management (RCM), SaaS solutions, and other services to optimize financial and operational performance.
- Sub-products: Revenue cycle management, practice management, electronic health records, patient experience management, artificial intelligence tools, business intelligence and analytics, telehealth, and interoperability solutions.
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Medical Practice Management - Manages medical practices by providing facilities, equipment, supplies, and administrative support to enhance operational efficiency.
| Name | Position | External Roles | Short Bio | Start Date |
|---|---|---|---|---|
A. Hadi Chaudhry Executive | President & CEO | None | Joined CareCloud in 2002, held various leadership roles including CIO and VP of Global Operations. Became President in 2018 and CEO in 2021. Led the launch of CirrusAI and strategic cost reductions. | October 2002 |
Crystal Williams Executive | President | None | Joined CareCloud in 2020 as VP of Operations. Promoted to COO in 2024 and President in January 2025. Focuses on client satisfaction, operational excellence, and AI-driven solutions. | June 2020 |
Norman Roth Executive | Interim CFO & Controller | None | Joined CareCloud in 2014 as Controller and Principal Accounting Officer. Appointed Interim CFO in January 2024. Played a key role in financial operations and cost-saving initiatives. | September 2014 |
Stephen Snyder Executive | Co-CEO | None | Joined CareCloud in 2005. Held various roles including COO, CEO, and Chief Strategy Officer. Returned as President in 2024 and became Co-CEO in January 2025. | August 2005 |
Anne M. Busquet Board | Director | President of AMB Advisors; Board Member at Pitney Bowes and Elior Group | Joined CareCloud's Board in 2014. Chairperson of the Audit Committee. Extensive experience in executive roles at American Express and IAC. | July 2014 |
Cameron Munter Board | Director | Senior Fellow at CEVRO Institute; Non-resident Senior Fellow at Atlantic Council | Joined CareCloud's Board in 2013. Chairman of the Nominating and Governance Committee. Former U.S. Ambassador to Pakistan and Serbia. | June 2013 |
John N. Daly Board | Director | President of IMMS, LLC | Joined CareCloud's Board in 2013. Chairman of the Compensation Committee and member of the Audit Committee. Over 50 years of experience in financial services, including leadership roles at E.F. Hutton and Salomon Brothers. | December 2013 |
Lawrence Sharnak Board | Director | Advisor at Cinch Board Services | Joined CareCloud's Board in 2020. Extensive leadership experience at American Express, including founding employee networks and diversity initiatives. | April 2020 |
Mahmud Haq Board | Executive Chairman | None | Founder of CareCloud in 2001, served as CEO until 2017, transitioned to Executive Chairman in 2018. Focuses on strategic oversight and governance. | 2001 (Founder) |
- In the past, you identified $26 million of potential expense cuts, with $20 million expected to be realized in 2024 and the rest in 2026; do you still feel comfortable with that target, and how much of the $26 million have you actually realized so far?
- Given the revenue decline in your medSR division due to Epic-related challenges, what specific steps are you taking to stabilize or grow this segment, and do you see potential for recovery or growth in the near future?
- You've recently launched your own in-house remote patient monitoring (RPM) solution; could you provide more details on its performance during the quarter and your expectations for its future growth and contribution to revenue and margins?
- With your strategy of transitioning AI services from trial to paid offerings, how many clients have converted to paying customers, what has been the revenue impact so far, and what are the early indications of client adoption and willingness to pay?
- Having fully paid down your $10 million credit line and planning to resume dividends in March 2025, how do you plan to balance returning capital to shareholders with investing in growth opportunities, particularly in AI and other strategic initiatives?
Notable M&A activity and strategic investments in the past 3 years.
| Company | Year | Details |
|---|---|---|
medSR | 2021 |
Recent developments and announcements about CCLD.
8-K Filings
8-K Filing
·5 days agoFinancial ExhibitsRegulation FD DisclosureView full 8-K filing →CareCloud’s 8-K announces that non-material Series A Preferred shareholders will see their holdings converted into Common Stock at 7.3358 shares per Preferred share, eliminating approximately $7M in annual dividend obligations.