CareCloud (CCLD) Company Report

CareCloud's Board of Directors declared monthly cash dividends for its 8.75% Series A and Series B Cumulative Redeemable Perpetual Preferred Stock for January, February, and March 2026, with a dividend per share of $0.18229 for each.
An additional dividend payment of $0.18229 per share was declared for the Series B Preferred Stock for January, February, and March 2026, due to an arrearage.
The Series A Preferred Stock was delisted from the Nasdaq Global Market after its mandatory conversion into common stock on March 6, 2025.
The Series B Preferred Stock (CCLDO) has redemption prices that vary by date: $25.50 per share until February 15, 2026; $25.25 per share from February 15, 2026, to February 15, 2027; and $25.00 per share from February 25, 2027.

Jan 20, 2026, 1:10 PM

8-K

CareCloud Brings Wellsoft to Urgent Care Market

CCLD

New Projects/Investments

Product Launch

CareCloud announced that Affinity Urgent Care selected its Wellsoft emergency department information system (EDIS), marking Wellsoft's entry into the urgent care market.
Wellsoft, which joined CareCloud's product portfolio through its acquisition of Medsphere in August 2025, is an award-winning platform recognized by KLAS as a category leader in emergency medicine.
This agreement with Affinity is considered an early indicator of a larger national opportunity for CareCloud in the urgent care sector, which includes an estimated 11,000 facilities.

Jan 8, 2026, 1:00 PM

Press Release

CareCloud Unveils Stratus AI Desk Agent for Healthcare Front Desks

CCLD

Product Launch

New Projects/Investments

CareCloud introduced Stratus AI Desk Agent, an AI voice agent designed to modernize patient phone access in healthcare by answering, understanding, and resolving patient calls through natural, human-like conversations, available 24/7.
The solution supports unlimited simultaneous calls, integrates with CareCloud's platforms and other EHR/practice management systems, and handles high-volume tasks such as scheduling, prescription refills, and general inquiries.
Stratus AI Desk Agent demonstrates a 97% AI call resolution success rate, autonomously handling nearly 80% of inbound calls, leading to reduced staff workload and improved patient access.
The product offers significant financial benefits, with an illustrative example showing $7,200 in monthly savings or over $86,000 annually and an ROI north of 200% for a practice receiving 2,000 inbound calls per month.
It is HIPAA compliant, supports 32+ languages with auto-detection, and typically has a go-live time of two to four weeks.

Dec 17, 2025, 8:00 PM

Transcript

CareCloud Introduces Stratus AI Desk Agent for Healthcare Front Desk Automation

CCLD

Product Launch

New Projects/Investments

CareCloud has launched Stratus AI Desk Agent, an AI voice agent designed to automate patient phone access in healthcare, available 24/7 to answer, understand, and resolve patient calls through natural, human-like conversations.
The solution addresses the unsustainability of traditional front desk models, which face staffing shortages and high call volumes, by handling high-volume, repeatable interactions such as scheduling, prescription refills, and general inquiries.
Stratus AI is HIPAA compliant, integrates natively with CareCloud's platforms and other EHR/practice management systems via APIs, and supports over 32 languages with auto-detection.
In real-world usage, Stratus AI achieves a 97% AI call resolution success rate, autonomously handling nearly 80% of inbound calls. This results in significant cost savings, with an illustrative example showing approximately $7,200 in monthly savings and a projected ROI north of 200% annually for practices.
CareCloud offers a 30-day risk-free trial and a pricing model based on successful calls resolved by the AI, allowing for customization based on organization size and workflow complexity.

Dec 17, 2025, 8:00 PM

Transcript

CareCloud Launches stratusAI Desk Agent

CCLD

Product Launch

New Projects/Investments

CareCloud, Inc. (Nasdaq: CCLD, CCLDO) announced the full launch of stratusAI Desk Agent™, an AI-driven phone receptionist designed to modernize and automate patient phone interactions.
This new solution provides 24/7, no-wait phone access through autonomous, human-like AI conversations, handling tasks such as appointment scheduling, prescription refill requests, and call triage.
Edsel Holden II, MD, owner of The Lung Center, reported that stratusAI Desk Agent is effectively managing nearly 80% of their inbound calls.
CareCloud estimates the total addressable market for stratusAI Front Desk in the U.S. likely exceeds $4 billion annually, representing a significant growth opportunity in healthcare technology.

Dec 15, 2025, 1:00 PM

Press Release

CCLD Reports Strong Q3 2025 Results, Raises Revenue Guidance, and Details Strategic Acquisitions and AI Progress

CCLD

Earnings

Guidance Update

M&A

CareCloud reported Q3 2025 revenue of $31.1 million, a 9% increase year-over-year, and adjusted EBITDA of $7.7 million, up 13%. The company raised its full-year 2025 revenue guidance to $117-$119 million from the previous $111-$114 million, while reaffirming adjusted EBITDA and GAAP EPS guidance.
The company completed two strategic acquisitions: MedSphere Systems Corporation for $16.5 million in August, significantly expanding its presence into the inpatient hospital market, and MapApp in October, enhancing analytics and benchmarking capabilities.
CareCloud is advancing its AI strategy with the Agentic AI Front Desk Solution, currently in advanced pilot testing and scheduled for formal launch in mid-December, which autonomously manages patient calls and achieved a 70% success rate in pilot deployments.
The company generated $19.9 million in cash flow from operations for the nine months ended September 30, 2025, and has rapidly reduced the credit facility balance for the MedSphere acquisition to $4.9 million, with plans for full repayment soon.

Nov 6, 2025, 1:30 PM

Transcript

CareCloud, Inc. Reports Q3 2025 Financial Results and Updates Guidance

CCLD

Earnings

Guidance Update

M&A

CareCloud, Inc. reported Q3 2025 revenue of $31.1 million, a 9% increase, with Adjusted EBITDA of $7.7 million, a 13% increase, and Earnings per Share of $0.04.
The company provided FY 2025 guidance for revenue between $117 million and $119 million, Adjusted EBITDA between $26 million and $28 million, and Earnings per Share between $0.10 and $0.13.
CareCloud closed four acquisitions year-to-date, including Medsphere Systems Corporation on August 22, 2025, for $16.5 million, expanding into the inpatient and hospital IT market, and MapApp on October 1, 2025.
Monthly dividends for Series A and B Preferred Stock, which were suspended in December 2023, resumed in February 2025.

Nov 6, 2025, 1:30 PM

Presentation

CareCloud, Inc. announces Q3 2025 results and reaffirms FY 2025 guidance

CCLD

Earnings

Guidance Update

M&A

CareCloud, Inc. reported Q3 2025 revenue of $31.1 million and adjusted EBITDA of $7.7 million, representing a 9% and 13% increase respectively compared to Q3 2024.
The company reaffirmed its FY 2025 guidance, projecting revenue between $117 million and $119 million, adjusted EBITDA between $26 million and $28 million, and earnings per share between $0.10 and $0.13.
CareCloud, Inc. completed four acquisitions year-to-date, including Medsphere Systems Corporation on August 22, 2025, for $16.5 million, expanding into the inpatient and hospital IT market, and Map App on October 1, 2025, for hospital benchmarking.
The company highlighted its AI Front Desk Assist pilot, achieving 70% call automation and over 80% task success rate, and is integrating AI into its HFMA MapApp for enhanced decision-making.

Nov 6, 2025, 1:30 PM

Presentation

CareCloud Reports Strong Q3 2025 Results and Raises Full-Year Revenue Guidance

CCLD

Earnings

Guidance Update

M&A

CareCloud, Inc. reported strong financial results for the quarter ended September 30, 2025, with revenue rising 9% year-over-year to $31.1 million and marking its sixth consecutive quarter of positive GAAP net income.
The company raised its full-year 2025 revenue guidance to $117 – $119 million, an increase from the initial range of $111 – $114 million.
For the nine months ended September 30, 2025, revenue reached $86.1 million, a 4% year-over-year increase, and GAAP net income grew 74% to $7.9 million.
Strategic progress includes the completion of four acquisitions this year, such as Medsphere, and the acceleration of its AI initiative.

Nov 6, 2025, 12:06 PM

8-K

CareCloud Raises 2025 Revenue Guidance

CCLD

Guidance Update

M&A

Revenue Acceleration/Inflection

CareCloud, Inc. raised its full year 2025 revenue outlook to a range of $116 million to $118 million, up from its prior guidance of $111 million to $114 million.
The company expects full year 2026 revenue to be between $128 million and $130 million.
This updated guidance follows the August 22, 2025 acquisition of Medsphere Systems Corporation, which is expected to increase CareCloud's scale and market participation in the hospital IT sector.
While the Adjusted EBITDA outlook remains unchanged, GAAP EPS is anticipated to be impacted by higher non-cash amortization expense due to the acquisition.