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CITIZENS FINANCIAL GROUP INC/RI (CFG)·Q2 2025 Earnings Summary

Executive Summary

  • CFG delivered a clean beat: Diluted EPS $0.92 vs S&P Global consensus ~$0.88, and total revenue $2.037B vs consensus ~$2.010B; margin expanded 5 bps to 2.95% FTE and fees rose 10% QoQ . EPS/revenue estimates from S&P Global data; values retrieved from S&P Global.*
  • Operating leverage was ~5% QoQ as expenses were broadly flat and NII rose 3.3% QoQ; CET1 held at 10.6% while the board lifted buyback capacity to $1.5B .
  • Private Bank was a highlight: loans +$1.2B QoQ to $4.9B, contributed $0.06 to EPS, with attractive deposit mix (~36% non‑interest bearing) and AUM up to $6.5B .
  • Management reiterated confidence in full‑year 2025 guide and issued Q3 outlook calling for NII up ~3–4%, NIM +~5 bps, non‑interest income up low single digits, expenses +~1–1.5%, CET1 stable with ~$75M buybacks; credit expected to improve modestly .
  • Near‑term catalysts: expected >$30M in capital markets fees slipping into July, continued NIM tailwinds (non‑core runoff and terminated swaps), and idiosyncratic Private Bank growth .

What Went Well and What Went Wrong

  • What Went Well

    • “We announced strong financial results… Highlights include strong NII growth of 3.3% sequential, paced by NIM expansion of five basis points and the resumption of net loan growth… Good fee growth of 10%… expenses broadly flat” — CEO Bruce Van Saun .
    • Private Bank execution: “contributing $0.06 to EPS… strongest quarter of loan growth… adding $1.2B of loans… deposit mix ~36% non‑interest bearing” — CFO John Woods .
    • Deposit quality and pricing: interest‑bearing deposit costs fell 2 bps QoQ; stable retail deposits are 67% of total (vs peers ~55%), supporting lower funding cost and NIM expansion .
  • What Went Wrong

    • Capital markets mix: M&A advisory and bond underwriting were softer due to tariff/macro uncertainty; several significant deals pushed into July (>$30M fees) .
    • Non‑core remains a headwind: runoff continued (down $662M QoQ), still dragging consolidated mix and returns despite planned acceleration .
    • Commercial charge‑offs ticked modestly higher within C&I idiosyncratic credits; office ACL coverage declined slightly as reserves were utilized in workouts (still robust at 11.8%) .

Financial Results

MetricQ4 2024Q1 2025Q2 2025
Total Revenue ($MM)$1,986 $1,935 $2,037
Diluted EPS ($)$0.83 $0.77 $0.92
NIM, FTE (%)2.87% 2.90% 2.95%
Efficiency Ratio (%)66.27% 67.91% 64.76%
Net Charge-off Ratio (%)0.53% 0.58% 0.48%
CET1 (%)10.8% 10.6% 10.6%
ACL / Loans (%)1.62% 1.61% 1.59%

Segment and Business Mix

Segment/ItemQ4 2024Q1 2025Q2 2025
Private Bank EPS Contribution ($)$0.01 $0.04 $0.06
Private Bank Loans ($B, spot)$3.1 $3.7 $4.9
Private Bank Deposits ($B, avg/spot)$7.0 / — $8.7 / $8.7 $— / $8.7
Private Bank AUM ($B)$4.7 $5.2 $6.5
Non-core Loans ($B, spot)$6.9 $4.2 (ex HFS) $3.6 (ex HFS)
NIB Deposits (% of total)21% 21% 22%
Stable Retail Deposits (% of total)68% 67%
Loan-to-Deposit Ratio (spot)79.65% 77.51% 79.56%

KPIs and Credit

KPIQ4 2024Q1 2025Q2 2025
Net Interest Income ($MM)$1,412 $1,391 $1,437
Non-interest Income ($MM)$574 $544 $600
Capital Markets Fees ($MM)$121 $100 $105
Card Fees ($MM)$97 $83 $90
Wealth Fees ($MM)$75 $81 $88
Mortgage Banking Fees ($MM)$60 $59 $73
Nonaccrual Loans ($MM)$1,664 $1,582 $1,524
Office CRE Balance ($B)$2.86 $2.86 $2.73
Office CRE ACL Coverage (%)12.4% 12.3% 11.8%

Notes: Q2 2025 had no notable items; Underlying results equal GAAP .

Guidance Changes

MetricPeriodPrevious GuidanceCurrent GuidanceChange
Net Interest Margin (FTE)FY 2025 exit3.05–3.10% (Jan guide) Reiterated 3.05–3.10% by 4Q25 Maintained
NII GrowthFY 2025Up 3–5% (Jan guide) Reaffirmed broad alignment with January guide Maintained
Q3 NIIQ3 2025Up ~3–4% QoQ; NIM +~5 bps; EAA up slightly New quarterly outlook
Q3 Non-interest IncomeQ3 2025Up low single digits; capital markets rebound partially offset by mortgage/other New
Q3 ExpensesQ3 2025Up ~1–1.5% New
Q3 CreditQ3 2025Charge-offs modestly lower vs Q2 New
CET1 and BuybacksQ3 2025CET1 stable; ~$75M buybacks (dependent on loan growth) New
Tax RateQ3 2025~21% New

Dividend: Common dividend declared $0.42 per share payable Aug 14, 2025; buyback capacity increased to $1.5B (June) .

Earnings Call Themes & Trends

TopicQ4 2024 (Jan)Q1 2025 (Apr)Q2 2025 (Jul)Trend
AI/Technology (“Reimagining the Bank”)TOP programs; cost discipline Medium‑term ROTCE/NIM confidence; TOP 10 launched New multi‑year “Reimagining the Bank” leveraging GenAI/Agentic AI; Brendan leads; broader transformation scope Expanding scope and urgency
Tariffs/Macro UncertaintySubdued loan demand; hedged; deposit down‑beta outperformance M&A and sponsor pipelines strong but deals pushed; macro choppiness in H1 contemplated Worst‑case tariffs “behind us” but still a factor; July fee slipover; macro turning favorable Improving sentiment
Private Bank BuildBecame profitable in Q4; targets raised ($12B deposits, $7B loans, $11B AUM) Deposits $8.7B; EPS +$0.04; strong loan origination Loans $4.9B; EPS +$0.06; deposit mix ~36% NIB; AUM $6.5B Accelerating growth
Capital MarketsStrong loan syndication/M&A in Q4 Record M&A pipeline; seasonality/macro delays Equity underwriting and syndications offset weaker DCM/M&A; >$30M fees pushed to July Rebound expected in Q3
Credit/Office CREOffice ACL 12.4%; criticized down; charge-offs stable ACL 1.61%; office reserve robust (12.3%) ACL 1.59%; office coverage 11.8%; charge-offs peaked in Q1; nonaccruals down 4% QoQ Trending better
Deposits/BetasDown‑beta ~50%; CD retention strong Down‑beta 53%; low‑cost outperform peers; CD maturities managed Down‑beta ~54%; NIB 22%; stable retail deposits 67% Continued tailwind

Management Commentary

  • “We announced strong financial results… strong NII growth of 3.3%… NIM expansion of five basis points… fee growth of 10%… expenses broadly flat… capital markets had a pretty good quarter notwithstanding uncertainty.” — Bruce Van Saun .
  • “EPS of $0.92… Net interest income increased 3.3%… margin improved five bps to 2.95%… interest‑bearing deposit costs decreased two bps. We ended with CET1 at 10.6% and repurchased $200M.” — John Woods .
  • On transformation: “Reimagining the Bank… redesign how we serve customers and run the bank, taking advantage of new technologies like GenAI and Agentic AI… led by Brendan.” — Bruce Van Saun .
  • On NIM trajectory/hedging: “We have medium‑term NIM of 3.25–3.50%… even with Fed funds ~2.75% we can hold the low end… opportunistically putting on forward hedges to protect downside.” — John Woods .
  • On capital: “We’ve been running a bit above our 10–10.5% CET1 range… fortress balance sheet provides long‑term benefits.” — Bruce Van Saun .

Q&A Highlights

  • Loan growth drivers: inflection with net loan growth across Commercial, Consumer, and Private Bank; sponsor/private complex utilization picking up; HELOC and mortgage steady .
  • NIM and hedging: forward‑starting hedges added in Q1/Q2; medium‑term NIM range resilient even in a dovish scenario; keep powder for higher‑rate scenarios .
  • Deposits strategy: strong low‑cost trends and CD repricing (Q2 maturities ~$6B, down 120–150 bps); stable LDR; idiosyncratic Private Bank deposit growth .
  • Capital markets outlook: diversified fee base; IPOs and syndications active; pent‑up M&A demand; >$30M fees slid into July .
  • Credit/Office CRE: reserve utilization as workouts progress; office ACL coverage 11.8%; peak charge‑offs in Q1; nonaccruals trending down .
  • Capital allocation: emphasis on OpEx/talent in capital markets; prudent underwriting limits; no need to raise capital limits .

Estimates Context

MetricConsensus (S&P Global)ActualSurprise
Diluted EPS ($)0.8835*0.92 +$0.04
Total Revenue ($MM)2,010.2*2,037 +$26.8

Values retrieved from S&P Global.*

Implication: CFG delivered a clean beat on EPS and revenue, aided by NIM expansion, lower deposit costs, and strong sequential fees (wealth/card/mortgage), setting a constructive setup for Q3 with delayed M&A fees to be recognized in July .

Key Takeaways for Investors

  • Margin tailwinds are durable: time‑based benefits from non‑core runoff and terminated swaps, plus deposit pricing discipline underpin 2.95% NIM with a reiterated 3.05–3.10% 4Q25 exit target .
  • Private Bank is scaling and accretive: +$1.2B loans QoQ, $0.06 EPS contribution, attractive deposit mix (~36% NIB), and AUM momentum to $6.5B — a key idiosyncratic growth lever through H2 .
  • Fee rebound likely in Q3: >$30M of capital markets fees slipped into July; equity underwriting and syndications performed despite macro uncertainty .
  • Credit risks contained: office CRE reserve coverage remains robust (11.8%); nonaccruals down; management believes charge‑offs peaked in Q1 .
  • Capital return intact: CET1 10.6% with buyback capacity raised to $1.5B and common dividend at $0.42/share; board has flexibility to lean into repurchases opportunistically .
  • Q3 setup: guided to NII +3–4%, NIM +5 bps, non‑interest income up low single digits, and modestly lower charge‑offs — supportive of continued operating leverage .
  • Medium‑term thesis: “Reimagining the Bank”/TOP program could structurally improve efficiency and growth; NIM targeted to 3.25–3.50% by 2027; ROTCE path 16–18% on execution .