Earnings summaries and quarterly performance for CITIZENS FINANCIAL GROUP INC/RI.
Executive leadership at CITIZENS FINANCIAL GROUP INC/RI.
Bruce Van Saun
Detailed
Chief Executive Officer
CEO
BC
Brendan Coughlin
Detailed
Vice Chair and Head of Consumer Banking
CS
Christopher Schnirel
Detailed
Executive Vice President, Chief Accounting Officer and Controller
DM
Donald McCree
Detailed
Senior Vice Chair and Head of Commercial Banking
JW
John Woods
Detailed
Vice Chair and Chief Financial Officer
MR
Michael Ruttledge
Detailed
Executive Vice President and Chief Information Officer
RS
Richard Stein
Detailed
Executive Vice President and Chief Risk Officer
SL
Susan LaMonica
Detailed
Executive Vice President and Chief Human Resources Officer
Board of directors at CITIZENS FINANCIAL GROUP INC/RI.
CC
Christine Cumming
Detailed
Director
CS
Christopher Swift
Detailed
Director
CW
Claude Wade
Detailed
Director
EK
Edward Kelly
Detailed
Lead Independent Director
KC
Kevin Cummings
Detailed
Director
LA
Lee Alexander
Detailed
Director
MZ
Marita Zuraitis
Detailed
Director
MS
Michele Siekerka
Detailed
Director
RL
Robert Leary
Detailed
Director
TL
Terrance Lillis
Detailed
Director
TA
Tracy Atkinson
Detailed
Director
WH
William Hankowsky
Detailed
Director
Research analysts who have asked questions during CITIZENS FINANCIAL GROUP INC/RI earnings calls.
MG
Manan Gosalia
Morgan Stanley
7 questions for CFG
Also covers: CADE, CBC, CFR +17 more
Erika Najarian
UBS
5 questions for CFG
Also covers: AXP, BAC, C +14 more
Gerard Cassidy
RBC Capital Markets
5 questions for CFG
Also covers: BAC, BK, BPOP +14 more
MO
Matthew O'Connor
Deutsche Bank
5 questions for CFG
Also covers: BAC, C, FITB +11 more
Ebrahim Poonawala
Bank of America Securities
4 questions for CFG
Also covers: , BK, BMO +31 more
JP
John Pancari
Evercore ISI
4 questions for CFG
Also covers: ALLY, AXP, BFH +19 more
KU
Ken Usdin
Autonomous Research
4 questions for CFG
Also covers: BAC, BK, C +12 more
CM
Chris McGratty
KBW
3 questions for CFG
Also covers: BAC, C, CBC +18 more
Ryan Nash
Goldman Sachs & Co.
3 questions for CFG
Also covers: ALLY, AXP, COF +7 more
DC
David Chiaverini
Wedbush Securities Inc.
2 questions for CFG
Also covers: AX, BANC, BOKF +17 more
PW
Peter Winter
D.A. Davidson
2 questions for CFG
Also covers: BFIN, BOKF, CFR +12 more
Robert Siefers
Piper Sandler & Co.
2 questions for CFG
Also covers: ASB, CMA, FITB +4 more
Christopher McGratty
Keefe, Bruyette & Woods
1 question for CFG
Also covers: ASB, BAC, BANC +35 more
Dave Rochester
Cantor Fitzgerald
1 question for CFG
Also covers: EWBC, FLG, MTB +3 more
GN
George Nguyen
Evercore ISI
1 question for CFG
GW
George Wynn
Evercore ISI
1 question for CFG
LE
L. Erika Penala
UBS
1 question for CFG
Also covers: AXP, BAC, COF +9 more
MO
Matt O'Connor
Deutsche Bank
1 question for CFG
Also covers: BAC, HBAN, JPM +7 more
Nathan Stein
Deutsche Bank
1 question for CFG
Also covers: EVR, HBAN, HLI +3 more
RS
R. Scott Siefers
Piper Sandler Companies
1 question for CFG
Also covers: ASB, FITB, KEY +6 more
SS
Scott Siefers
Piper Sandler
1 question for CFG
Also covers: ASB, FITBI, HBAN +7 more
SA
Steven Alexopoulos
JPMorgan Chase & Co.
1 question for CFG
Also covers: BAC, C, FCNCA +10 more
Recent press releases and 8-K filings for CFG.
Citizens Financial Group outlines medium-term ROTCE targets and strategic initiatives
CFG
Guidance Update
New Projects/Investments
- Management views the U.S. economy as broadly resilient despite recent Middle East tensions, noting strong consumer liquidity at the top end, manageable stress among lower-income segments, and robust middle-market loan demand.
- Reaffirms 16%–18% ROTCE target by H2 2027, driven by: NIM expansion to 3.30%–3.50%, accelerated Private Bank growth, expanded Capital Markets franchise, positive operating leverage and declining credit costs.
- Private Bank aims at clients with ≥$5 million net worth and ≥$2 million in liquid assets; grown deposits to $14.5 billion, contributes 7% of EPS, targeting mid-teens ROE via seven new offices and planned hires.
- “Reimagine the Bank” zero-based transformation, half powered by AI, expects to deliver an exit-rate $450 million net income benefit by end-2028 through initiatives such as 50% call-center automation, enhanced developer productivity and branch/digital optimization.
- Credit remains sound, with 75% of consumer loans secured and no material deterioration; confidence expressed in meeting quarterly guidance despite geopolitical uncertainty.
2 days ago
Citizens Financial outlines strategy and medium-term targets at RBC 2026
CFG
Guidance Update
New Projects/Investments
M&A
- Citigroup views the US economy as broadly resilient despite a K-shaped recovery, with top-tier consumers holding 30–40% excess liquidity and no material credit or liquidity risks evident.
- Management reiterated a 16%–18% ROTCE target by 2H 2027, driven by net interest margin expansion to 3.30%–3.50% by Q4 2027, plus operating-leverage gains and declining credit costs.
- The three-pronged growth strategy spans:
• Transformed consumer bank with improved deposit betas and digital investments;
• Private wealth, now comprising $14.5 billion in deposits at a 20%–25% ROE;
• Super-regional commercial bank, bolstered by the Matrix advisory bolt-on deal. - The “Reimagine the Bank” program, half AI-enabled, targets an exit-rate net income contribution of $450 million by end-2028 via call-center automation, engineer productivity boosts, and advanced analytics.
2 days ago
Citizens Financial outlines strategic priorities and ROTCE goals at RBC conference
CFG
Guidance Update
New Projects/Investments
- CEO Brendan Coughlin and CFO Aunoy Banerjee detailed CFG’s three-pronged strategy—a transformed consumer bank, private wealth & private bank, and a super-regional commercial bank—to drive diversified growth.
- CFG reported ~12% ROTCE in Q4 2025 and reaffirmed a 16%–18% ROTCE target by H2 2027, underpinned by NIM expansion from 3.07% to 3.30%–3.50% (by Q4 2027) and operating-leverage gains.
- The private bank, with $14.5 billion in deposits, targets clients with ≥$5 million net worth and ≥$2 million in liquid assets, operates at a 20%–25% ROE, and will expand from 7 to 12 offices by year-end.
- The “Reimagine the Bank” program—comprising 47 initiatives, including AI-driven call-center and coding pilots—aims for a $450 million exit-rate net income benefit by end-2028.
- Credit remains manageable, with 75% of the retail book secured, a winding-down non-core portfolio, and no private-bank charge-offs to date.
2 days ago
Citizens Financial Group acquires Matrix Capital Markets Group
CFG
M&A
- Citizens Financial Group agreed to purchase substantially all assets of Matrix Capital Markets Group in a cash-funded transaction, with closing targeted for Q1 2026 subject to regulatory approvals.
- The deal enhances Citizens’ sector-focused advisory capabilities in Downstream Energy & Convenience Retail, Automotive Aftermarket, and Outdoor Recreation and Marine.
- Matrix has completed over 70 M&A transactions since 2021 and held the No. 1 ranking in its sector each year.
- Post-close, Matrix will operate as a division of Citizens JMP Securities, LLC, Citizens’ wholly owned subsidiary.
Feb 17, 2026, 1:00 PM
Citizens Financial Group details commercial bank expansion and growth targets
CFG
Hiring
M&A
Guidance Update
- Citizens has transformed since its IPO (~2014) from a regional middle-market lender into a national, industry‐focused commercial bank, adding leveraged finance, bond underwriting, and M&A capabilities via acquisitions of boutiques including DH Capital, Trinity, Western Reserve, Bowstring and JMP in 2021.
- Geographic expansion includes entry into Florida and California through hiring former First Republic bankers and branch acquisitions, and a strengthened New York City middle-market presence via HSBC and Investors Bank purchases—offering full‐service deposits, treasury solutions, and capital markets access.
- Private capital strategy has evolved since 2014–15 to provide holistic sponsor coverage—combining LBO financing, subscription lines, BDC and direct lending, and equity and bond underwriting—leveraging JMP’s equity research to create diverse fee streams.
- Through balance sheet optimization and AI-driven efficiencies, CFG targets 3–5% loan growth and 6–8% fee revenue growth in 2026, underpinned by rising M&A pipelines, treasury services cross‐sell and renewed corporate investment.
Feb 10, 2026, 3:30 PM
Citizens Financial Group outlines commercial banking growth strategy at UBS conference
CFG
Revenue Acceleration/Inflection
New Projects/Investments
M&A
- Expanded its commercial banking franchise into Florida, California, and New York City, integrating acquisitions of boutique M&A firms and First Republic bankers to build leading industry verticals in gaming, digital infrastructure, and biotech (via JMP) ** **
- Executing a Balance Sheet Optimization strategy by exiting lower-return relationships and redeploying capital into higher-growth industry segments, while investing in Treasury Solutions and AI-driven process simplification for enhanced efficiency
- Reports a renewed M&A pipeline for 2026, with narrowing bid-ask spreads and elevated sponsor activity, underpinning the firm’s 3–5% loan growth guide and 6–8% fee revenue growth target ** **
- Leveraging a “One Citizens” cross-sell model to deepen wallet share, as private banking and commercial banking teams jointly pursue full-service relationships across core and expansion markets
Feb 10, 2026, 3:30 PM
Citizens Financial outlines 2026 commercial banking expansion and growth strategy
CFG
Guidance Update
M&A
New Projects/Investments
- Expanded middle-market footprint into Florida, California, and New York City through hires of former First Republic bankers and acquisitions of Investors and HSBC branches; rebranded JMP’s investment banking platform to enhance brand recognition and client coverage.
- Bolstered private capital capabilities by building out leveraged finance, subscription lines, direct lending and BDC lending, as well as equity and bond underwriting; acquired JMP in 2021 and M&A boutiques (DH Capital, Trinity, Western Reserve, Bowstring) to lead industry verticals such as gaming, digital infrastructure and biotech.
- Instituted a One Citizens cross-selling model that integrates Treasury Solutions, private banking/wealth management, merchant services and commercial banking to deepen client relationships and drive revenue synergies.
- Launched Balance Sheet Optimization initiatives and AI-driven process simplification to exit lower-return segments, redeploy capital into higher-return industries and achieve cost savings.
- Projects 3%–5% loan growth in 2026—fueled by higher revolver utilization and robust M&A pipelines—and expects to exceed the firm’s 6%–8% fee growth guidance, with wealth and capital markets leading the way.
Feb 10, 2026, 3:30 PM
Citizens Financial Group issues $400 M 5.299% Fixed-Reset Subordinated Notes due 2036
CFG
Debt Issuance
- On January 29, 2026, Citizens Financial Group completed the issuance of $400 million aggregate principal amount of 5.299% Fixed-Reset Subordinated Notes due 2036.
- The Notes pay interest at 5.299% per annum through January 29, 2031, and thereafter at the Five-Year U.S. Treasury Rate + 1.450% until maturity.
- The Notes are callable at the issuer’s option (i) in whole on the reset date, (ii) in whole or in part on or after October 30, 2035, or (iii) in whole within 90 days following a Regulatory Capital Treatment Event, subject to applicable banking regulator approval.
- Net proceeds will be used for general corporate purposes, including debt repayment, share repurchases, dividends, capital expenditures and potential acquisitions.
Jan 29, 2026, 9:43 PM
Citizens Financial Group reports Q4 2025 results
CFG
Earnings
Dividends
- EPS of $1.13, up 8% QoQ; ROTCE of 12.2%.
- Total revenue of $2.157 billion, up 2% QoQ and 9% YoY; pre-provision profit of $814 million, up 4% QoQ and 19% YoY; NIM of 3.07%.
- Period-end loans of $142.7 billion, up 1% QoQ; average deposits of $179.9 billion, up 2% QoQ; LDR of 77.8%.
- Net charge-offs of 43 bps, down 3 bps QoQ; allowance coverage ratio of 1.53%, reflecting continued credit improvement.
- Declared quarterly dividend of $0.46 per share, payable February 18, 2026.
Jan 22, 2026, 2:11 PM
Citizens Financial Q4 profit surge, margins widen
CFG
Earnings
Guidance Update
- Citizens Financial Group reported Q4 net income of $489 million and EPS of $1.13 on revenue of $2.16 billion.
- Net interest income increased to $1.54 billion, while noninterest income rose to $620 million, led by a 16% jump in capital markets fees to $140 million.
- Net interest margin widened to 3.07%, and net charge-offs fell to $155 million (43 bps of average loans) year-over-year.
- Loans grew to $142.7 billion and deposits to $179.9 billion, with Private Bank deposits reaching $14.5 billion, delivering about 7% accretion to the firm’s bottom line at an approximate 25% ROE.
- Management forecasts 10–12% net interest income growth and 6–8% noninterest income growth in 2026, expecting moderate balance-sheet growth and improved margins.
Jan 21, 2026, 4:57 PM
Quarterly earnings call transcripts for CITIZENS FINANCIAL GROUP INC/RI.
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