Earnings summaries and quarterly performance for CITIZENS FINANCIAL GROUP INC/RI.
Executive leadership at CITIZENS FINANCIAL GROUP INC/RI.
Bruce Van Saun
Chief Executive Officer
Brendan Coughlin
Vice Chair and Head of Consumer Banking
Christopher Schnirel
Executive Vice President, Chief Accounting Officer and Controller
Donald McCree
Senior Vice Chair and Head of Commercial Banking
John Woods
Vice Chair and Chief Financial Officer
Michael Ruttledge
Executive Vice President and Chief Information Officer
Richard Stein
Executive Vice President and Chief Risk Officer
Susan LaMonica
Executive Vice President and Chief Human Resources Officer
Board of directors at CITIZENS FINANCIAL GROUP INC/RI.
Christine Cumming
Director
Christopher Swift
Director
Claude Wade
Director
Edward Kelly
Lead Independent Director
Kevin Cummings
Director
Lee Alexander
Director
Marita Zuraitis
Director
Michele Siekerka
Director
Robert Leary
Director
Terrance Lillis
Director
Tracy Atkinson
Director
William Hankowsky
Director
Research analysts who have asked questions during CITIZENS FINANCIAL GROUP INC/RI earnings calls.
Manan Gosalia
Morgan Stanley
7 questions for CFG
Erika Najarian
UBS
5 questions for CFG
Gerard Cassidy
RBC Capital Markets
5 questions for CFG
Matthew O'Connor
Deutsche Bank
5 questions for CFG
Ebrahim Poonawala
Bank of America Securities
4 questions for CFG
John Pancari
Evercore ISI
4 questions for CFG
Ken Usdin
Autonomous Research
4 questions for CFG
Chris McGratty
KBW
3 questions for CFG
Ryan Nash
Goldman Sachs & Co.
3 questions for CFG
David Chiaverini
Wedbush Securities Inc.
2 questions for CFG
Peter Winter
D.A. Davidson
2 questions for CFG
Robert Siefers
Piper Sandler & Co.
2 questions for CFG
Christopher McGratty
Keefe, Bruyette & Woods
1 question for CFG
Dave Rochester
Cantor Fitzgerald
1 question for CFG
George Nguyen
Evercore ISI
1 question for CFG
George Wynn
Evercore ISI
1 question for CFG
L. Erika Penala
UBS
1 question for CFG
Matt O'Connor
Deutsche Bank
1 question for CFG
Nathan Stein
Deutsche Bank
1 question for CFG
R. Scott Siefers
Piper Sandler Companies
1 question for CFG
Scott Siefers
Piper Sandler
1 question for CFG
Steven Alexopoulos
JPMorgan Chase & Co.
1 question for CFG
Recent press releases and 8-K filings for CFG.
- Citizens has transformed since its IPO (~2014) from a regional middle-market lender into a national, industry‐focused commercial bank, adding leveraged finance, bond underwriting, and M&A capabilities via acquisitions of boutiques including DH Capital, Trinity, Western Reserve, Bowstring and JMP in 2021.
- Geographic expansion includes entry into Florida and California through hiring former First Republic bankers and branch acquisitions, and a strengthened New York City middle-market presence via HSBC and Investors Bank purchases—offering full‐service deposits, treasury solutions, and capital markets access.
- Private capital strategy has evolved since 2014–15 to provide holistic sponsor coverage—combining LBO financing, subscription lines, BDC and direct lending, and equity and bond underwriting—leveraging JMP’s equity research to create diverse fee streams.
- Through balance sheet optimization and AI-driven efficiencies, CFG targets 3–5% loan growth and 6–8% fee revenue growth in 2026, underpinned by rising M&A pipelines, treasury services cross‐sell and renewed corporate investment.
- Expanded its commercial banking franchise into Florida, California, and New York City, integrating acquisitions of boutique M&A firms and First Republic bankers to build leading industry verticals in gaming, digital infrastructure, and biotech (via JMP) ** **
- Executing a Balance Sheet Optimization strategy by exiting lower-return relationships and redeploying capital into higher-growth industry segments, while investing in Treasury Solutions and AI-driven process simplification for enhanced efficiency
- Reports a renewed M&A pipeline for 2026, with narrowing bid-ask spreads and elevated sponsor activity, underpinning the firm’s 3–5% loan growth guide and 6–8% fee revenue growth target ** **
- Leveraging a “One Citizens” cross-sell model to deepen wallet share, as private banking and commercial banking teams jointly pursue full-service relationships across core and expansion markets
- Expanded middle-market footprint into Florida, California, and New York City through hires of former First Republic bankers and acquisitions of Investors and HSBC branches; rebranded JMP’s investment banking platform to enhance brand recognition and client coverage.
- Bolstered private capital capabilities by building out leveraged finance, subscription lines, direct lending and BDC lending, as well as equity and bond underwriting; acquired JMP in 2021 and M&A boutiques (DH Capital, Trinity, Western Reserve, Bowstring) to lead industry verticals such as gaming, digital infrastructure and biotech.
- Instituted a One Citizens cross-selling model that integrates Treasury Solutions, private banking/wealth management, merchant services and commercial banking to deepen client relationships and drive revenue synergies.
- Launched Balance Sheet Optimization initiatives and AI-driven process simplification to exit lower-return segments, redeploy capital into higher-return industries and achieve cost savings.
- Projects 3%–5% loan growth in 2026—fueled by higher revolver utilization and robust M&A pipelines—and expects to exceed the firm’s 6%–8% fee growth guidance, with wealth and capital markets leading the way.
- On January 29, 2026, Citizens Financial Group completed the issuance of $400 million aggregate principal amount of 5.299% Fixed-Reset Subordinated Notes due 2036.
- The Notes pay interest at 5.299% per annum through January 29, 2031, and thereafter at the Five-Year U.S. Treasury Rate + 1.450% until maturity.
- The Notes are callable at the issuer’s option (i) in whole on the reset date, (ii) in whole or in part on or after October 30, 2035, or (iii) in whole within 90 days following a Regulatory Capital Treatment Event, subject to applicable banking regulator approval.
- Net proceeds will be used for general corporate purposes, including debt repayment, share repurchases, dividends, capital expenditures and potential acquisitions.
- EPS of $1.13, up 8% QoQ; ROTCE of 12.2%.
- Total revenue of $2.157 billion, up 2% QoQ and 9% YoY; pre-provision profit of $814 million, up 4% QoQ and 19% YoY; NIM of 3.07%.
- Period-end loans of $142.7 billion, up 1% QoQ; average deposits of $179.9 billion, up 2% QoQ; LDR of 77.8%.
- Net charge-offs of 43 bps, down 3 bps QoQ; allowance coverage ratio of 1.53%, reflecting continued credit improvement.
- Declared quarterly dividend of $0.46 per share, payable February 18, 2026.
- Citizens Financial Group reported Q4 net income of $489 million and EPS of $1.13 on revenue of $2.16 billion.
- Net interest income increased to $1.54 billion, while noninterest income rose to $620 million, led by a 16% jump in capital markets fees to $140 million.
- Net interest margin widened to 3.07%, and net charge-offs fell to $155 million (43 bps of average loans) year-over-year.
- Loans grew to $142.7 billion and deposits to $179.9 billion, with Private Bank deposits reaching $14.5 billion, delivering about 7% accretion to the firm’s bottom line at an approximate 25% ROE.
- Management forecasts 10–12% net interest income growth and 6–8% noninterest income growth in 2026, expecting moderate balance-sheet growth and improved margins.
- Citizens reports Q4 EPS of $1.13 (+8% sequential, +36% YoY) and full-year EPS of $3.86 (+19% YoY); Q4 net interest margin expanded 7 bps to 3.07%, delivering 1.25% positive operating leverage in FY 2025.
- Private Bank balances reached $14.5 B in deposits, $10 B in client assets, and $7.2 B in loans, achieving 25% ROE and contributing 7% to pre-tax income for the year.
- Non-core assets were run down from $6.9 B to $2.5 B, while the TOP 10 program delivered $100 M of pre-tax run-rate savings in Q4; credit trends remain favorable with net charge-offs at 43 bps and allowance coverage at 1.53%.
- Returned 80% of 2025 earnings to shareholders: Q4 distributions included $201 M in dividends and $125 M of buybacks; full-year buybacks totaled $600 M at an average price of $44.55, with total capital returned of $1.4 B.
- 2026 outlook calls for NII growth of 10%–12%, non-interest income up 6%–8%, expense growth of 4.5%, and >500 bps of operating leverage; plans $700 M–$850 M in buybacks, targets ROTCE of 16%–18% in H2 2027 and has launched the Reimagine the Bank initiative ($50 M one-time costs vs $45 M benefits in 2026, aiming for $450 M pre-tax run-rate savings by end-2028).
- Net interest income of $1.537 B, up 3% QoQ and 9% YoY; net interest margin (FTE) expanded 7 bps QoQ to 3.07%.
- Noninterest income of $620 M, down 2% QoQ but up 8% YoY, driven by Wealth fees (+5% QoQ; +31% YoY) and Capital Markets fees (+16% YoY).
- EPS of $1.13, up 36% YoY; underlying ROTCE of 12.2%, up 152 bps YoY.
- Underlying efficiency ratio improved to 62.2%, with positive operating leverage of 1.3% QoQ.
- Capital position remains strong with a CET1 ratio of 10.6%; repurchased $125 M of common stock in Q4 (FY 2025 total $600 M; payout ratio 80%).
- EPS rose 8% sequentially and 36% year-over-year, with full-year EPS of $3.86, up 19% from 2024.
- Net interest income grew 9% year-over-year, driven by a 20 bp expansion in net interest margin and 3% spot loan growth.
- Citizens’ Private Bank ended 2025 with $14.5 billion in deposits, $10 billion in client assets, and $7.2 billion in loans, delivering 7% pre-tax accretion and 25% ROE for the year.
- For 2026, the bank guides net interest income growth of 10–12%, controlled expense growth (~4.5%), and $700–$850 million in share repurchases.
- Q4 EPS: $1.13, up 8% sequentially and 36% YoY; FY 2025 EPS: $3.86, +19% YoY.
- Net interest margin expanded 7 bps to 3.07%, supporting a 9% YoY increase in net interest income; spot loans +3% YoY.
- Fees up 8% YoY, driven by record wealth (+31% YoY) and capital markets performance.
- Positive operating leverage of 1.3% sequentially and 5.2% YoY in Q4.
- 2026 guidance: NII +10–12%, loans +3–5%, non-interest income +6–8%, expenses +4.5%, and share repurchases of $700–850 M.
Quarterly earnings call transcripts for CITIZENS FINANCIAL GROUP INC/RI.
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