Earnings summaries and quarterly performance for CITIZENS FINANCIAL GROUP INC/RI.
Executive leadership at CITIZENS FINANCIAL GROUP INC/RI.
Bruce Van Saun
Detailed
Chief Executive Officer
CEO
Brendan Coughlin
Detailed
Vice Chair and Head of Consumer Banking
Christopher Schnirel
Detailed
Executive Vice President, Chief Accounting Officer and Controller
Donald McCree
Detailed
Senior Vice Chair and Head of Commercial Banking
John Woods
Detailed
Vice Chair and Chief Financial Officer
Michael Ruttledge
Detailed
Executive Vice President and Chief Information Officer
Richard Stein
Detailed
Executive Vice President and Chief Risk Officer
Susan LaMonica
Detailed
Executive Vice President and Chief Human Resources Officer
Board of directors at CITIZENS FINANCIAL GROUP INC/RI.
Christine Cumming
Detailed
Director
Christopher Swift
Detailed
Director
Claude Wade
Detailed
Director
Edward Kelly
Detailed
Lead Independent Director
Kevin Cummings
Detailed
Director
Lee Alexander
Detailed
Director
Marita Zuraitis
Detailed
Director
Michele Siekerka
Detailed
Director
Robert Leary
Detailed
Director
Terrance Lillis
Detailed
Director
Tracy Atkinson
Detailed
Director
William Hankowsky
Detailed
Director
Research analysts who have asked questions during CITIZENS FINANCIAL GROUP INC/RI earnings calls.
Manan Gosalia
Morgan Stanley
5 questions for CFG
Also covers: CADE, CFR, CMA +16 more
John Pancari
Evercore ISI
4 questions for CFG
Also covers: ALLY, BFH, CMA +16 more
Matthew O'Connor
Deutsche Bank
4 questions for CFG
Also covers: BAC, C, FITB +11 more
Erika Najarian
UBS
3 questions for CFG
Also covers: AXP, BAC, C +14 more
Gerard Cassidy
RBC Capital Markets
3 questions for CFG
Also covers: BAC, BK, BPOP +14 more
Ebrahim Poonawala
Bank of America Securities
2 questions for CFG
Also covers: , BK, BMO +30 more
Ken Usdin
Autonomous Research
2 questions for CFG
Also covers: BAC, BK, C +11 more
Peter Winter
D.A. Davidson
2 questions for CFG
Also covers: BFIN, BOKF, CFR +11 more
Robert Siefers
Piper Sandler & Co.
2 questions for CFG
Also covers: ASB, CMA, FITB +4 more
Chris McGratty
KBW
1 question for CFG
Also covers: BAC, C, FHN +13 more
Christopher McGratty
Keefe, Bruyette & Woods
1 question for CFG
Also covers: ASB, BAC, BANC +33 more
Dave Rochester
Cantor Fitzgerald
1 question for CFG
Also covers: FLG, MTB, VLY +1 more
L. Erika Penala
UBS
1 question for CFG
Also covers: AXP, BAC, COF +9 more
Nathan Stein
Deutsche Bank
1 question for CFG
Also covers: HBAN, HLI, KEY +1 more
R. Scott Siefers
Piper Sandler Companies
1 question for CFG
Also covers: ASB, FITB, KEY +6 more
Ryan Nash
Goldman Sachs & Co.
1 question for CFG
Also covers: ALLY, AXP, COF +6 more
Scott Siefers
Piper Sandler
1 question for CFG
Also covers: ASB, FITBI, HBAN +6 more
Steven Alexopoulos
JPMorgan Chase & Co.
1 question for CFG
Also covers: BAC, C, FCNCA +10 more
Recent press releases and 8-K filings for CFG.
Citizens Financial outlines three-pronged strategy, private bank growth, and efficiency program
CFG
Guidance Update
New Projects/Investments
- Citizens is executing a three-legged strategy—a low-cost deposit-focused consumer bank, a super-regional commercial bank targeting middle-market and mid-corporate clients, and a private bank built via 150 First Republic hires in June 2023—aiming to deepen customer relationships and capture intermediary wealth opportunities.
- The private bank has grown to over $12 billion in deposits, ~$7 billion in loans, and $10 billion in AUM, delivering a 24% YTD ROE and contributing 7% accretion to 2025 EPS; management expects accretion to reach double digits in 2026.
- The “Reimagine the Bank” initiative targets >$400 million in annual run-rate cost benefits by 2027–2028, with upfront 2026 investments (consulting, technology, redundancy) and a transformation office overseeing 50+ workstreams leveraging GenAI and process redesign.
- CFG reported a >12% ROE in Q3 2025 and reiterated a 16%–18% medium-term ROE target, driven by swap roll-off, non-core asset rundown, net interest income expansion, and credit normalization; CET1 stands near 11%, with capital priorities on dividend hikes, organic growth, and share buybacks.
2 days ago
Citizens Financial presents 2026 strategic priorities at Goldman Sachs conference
CFG
New Projects/Investments
Share Buyback
- Citizens outlined a three-pronged strategy—a low-cost, advice-driven consumer bank; a middle-market and industry-specialty commercial bank; and a fast-growing private bank—to drive deposit growth, fee income and deal activity over the medium term.
- The newly launched private bank, built with First Republic talent, has grown to over $12 billion in deposits, is 7% accretive to EPS in 2025 and has delivered a 24% YTD return on equity, with management expecting earnings to double at 20%+ returns over the next few years.
- The “Reimagine the Bank” transformation will target >$400 million in annual run-rate savings by 2027 (accelerating in 2028), balancing upfront technology and AI investments with customer-experience upgrades and operational efficiencies.
- Capital deployment will focus on regular dividend increases, funding organic growth initiatives and opportunistic share buybacks, with M&A deprioritized given strong internal growth prospects.
2 days ago
Citizens Financial details private bank expansion and reimagine program
CFG
Hiring
New Projects/Investments
- Citizens’ private bank now employs 500 bankers (up from 150) and is projected to deliver 7% EPS accretion this year and 20–25% ROE, exceeding its initial 5% accretion target.
- Wealth management fees have nearly doubled, rising from $50 million quarterly in 2020 to $93.5 million last quarter, driven by targeted advisor hires and RIA acquisitions.
- The FastLine HELOC platform, available in 14 states, has led U.S. originations for seven consecutive quarters, with average FICOs in the high 700s and CLTVs below 60%.
- “Project Top” aims to generate $400 million in run-rate savings over three years through AI-enabled operations and vendor simplification, with neutral 2026 expense impact and support for medium-term ROTCE of 16–18% and NIM of 3.25–3.50%.
- Consumer credit remains strong: net charge-offs have improved to the high-40 bps range, and the top 25% of deposits exceed pre-COVID levels by 25%, underpinning stable credit and liquidity.
Nov 6, 2025, 5:45 PM
Citizens Financial highlights consumer transformation and private bank growth
CFG
M&A
New Projects/Investments
- Citizens’ consumer segment return on tangible common equity improved from mid/high teens pre-COVID to mid/high 20s, with branch count cut from 1,400 to 1,000 and deposit costs reduced to top-third among peers.
- Private banking initiative: hired 150 ex-First Republic bankers, now >500; business is driving 7% EPS accretion in 2025 vs 5% target and generating 20–25% returns.
- Reimagine the bank through “Project Top”: aims for $400 million in run-rate savings over three years via AI deployment, vendor consolidation, and facility optimization, with minimal impact on 2026 expenses.
- HELOC “FastLine” program leverages data to expedite approvals, achieved #1 U.S. originator status for seven consecutive quarters with average FICO in the 700s and CLTV below 60%.
- New York metro expansion: acquired HSBC U.S. and Investors branches, integrated into a 200-branch network, leading to high-single-digit deposit and mid-single-digit customer growth and fastest retail market expansion for two years.
Nov 6, 2025, 5:45 PM
Citizens Financial outlines consumer bank transformation and growth strategies at Boston conference
CFG
M&A
Guidance Update
New Projects/Investments
- Citizens has shrunk its retail branch network from 1,400 to 1,000 branches, improved segment returns from the mid-teens to the mid-high 20s%, and targets 30%+ ROTCE as deposit franchise strength underpins growth.
- The private bank, built with 150 former First Republic bankers, now holds $12.5 billion in deposits; wealth management fees nearly doubled from ~$50 million/qtr in 2020 to $93.5 million last quarter, driven by advisor lift-outs including a $5 billion AUM team.
- New York Metro expansion via HSBC and Investors Bank deals added 200 branches, delivering high-single-digit deposit growth and mid-single-digit customer growth in Citizens’ fastest growing market.
- Citizens leads the U.S. in home equity lines, ranking #1 in HELOC originations for seven quarters with an average FICO in the high 700s and <60% CLTV, leveraging its FastLine analytics platform.
- “Reimagine the Bank” targets $400 million of annualized run-rate savings over three years through AI-driven automation, vendor consolidation and facility optimization, with negligible impact to 2026 guidance (ROTCE 16–18%, NIM 3.25–3.50%).
Nov 6, 2025, 5:45 PM
Jefferson Capital upsizes revolving credit facility
CFG
Debt Issuance
- Aggregate committed capital increased by $175 million to $1 billion, expanding the senior secured revolving credit facility.
- Interest rate margins cut by 50 basis points and non-use fee rate reduced by 5 basis points to a maximum of 35 basis points.
- Maturity extended to October 27, 2030, subject to certain note maturities, and the minimum tangible net worth covenant for certain subsidiaries was removed.
- Credit spread adjustments eliminated from the interest rate calculation, simplifying the facility’s pricing.
Oct 28, 2025, 12:00 PM
Citizens Financial Group reports Q3 2025 results
CFG
Earnings
Dividends
Share Buyback
- Diluted EPS of $1.05, up 14% QoQ and 36% YoY, driven by strong revenue growth and positive operating leverage
- Net interest income of $1,488 M, rising 4% QoQ, with net interest margin at 2.99% (FTE 3.00%), up 5 bps QoQ
- Total revenue of $2,118 M (up 11% YoY) including noninterest income of $630 M (up 18% YoY); efficiency ratio improved to 63.0%
- Provision for credit losses declined to $154 M, with net charge-offs at 46 bps, reflecting favorable credit trends
- CET1 ratio of 10.7% and tangible book value per share of $36.73, returned $259 M of capital including a quarterly dividend increase to $0.46 and $75 M in share repurchases
Oct 15, 2025, 1:00 PM
Citizens Financial Group reports Q3 2025 results
CFG
Earnings
Guidance Update
Share Buyback
- EPS grew by $0.13 sequentially (+14%) as net interest income rose 3.5% and net interest margin expanded 5 bps
- Non-interest income (fees) increased 5% QoQ, driven by capital markets and wealth fees, while operating leverage turned positive at 3%
- CET1 ratio improved to 10.7%, and the bank returned $259 m to shareholders via $184 m in dividends and $75 m in buybacks
- Private bank deposits climbed $3.8 bn to $12.5 bn, loans added $1 bn to $5.9 bn, and AUM rose $1.1 bn to $7.6 bn
- Q4 guidance: NII up 2.5–3%, NIM +5 bps, stable non-interest income and expenses, CET1 flat at 10.7%, share repurchases of ~$125 m, tax rate 22.5%
Oct 15, 2025, 1:00 PM
Citizens Financial Group reports Q3 2025 results
CFG
Earnings
Guidance Update
Management Change
- EPS of $1.50, up 14% sequentially; NII rose 3.5% on a 5 bp NIM expansion to 3.00%, and fees grew 5% QoQ.
- Private Bank deposits increased by $3.8 B to $12.5 B; period-end loans reached $5.9 B and AUM $7.6 B, with cumulative breakeven achieved since launch.
- CET1 ratio improved to 10.7%; returned $259 M to shareholders (dividends $184 M; buybacks $75 M). Q4 guidance calls for NII +2.5–3%, NIM +5 bp, stable revenues/expenses, low-40 bp charge-offs, and CET1 at 10.7% with ~$125 M buybacks.
- Leadership changes announced: Don McCree to retire March 2026, Ted Swimmer succeeded as president, and Anoye Banerjee joining as CFO in October 2025.
Oct 15, 2025, 1:00 PM
Citizens Financial Group reports Q3 2025 results
CFG
Earnings
Dividends
Guidance Update
- Citizens delivered net income of $494 million and EPS of $1.05, up 13% and 14% QoQ, respectively, with pre-provision profit rising 9% and positive operating leverage of 3%.
- Total revenue was $2.118 billion, comprising net interest income of $1.488 billion (up 4% QoQ on a 5 bps NIM increase to 3.00%) and noninterest income of $630 million (up 5% QoQ).
- Spot loans grew 1% QoQ to $140.9 billion and deposits rose 1% QoQ to $180.0 billion, while the CET1 ratio held at 10.7% and tangible book value per share increased to $36.73.
- The board declared a $0.46 dividend, a 9.5% QoQ increase, and repurchased $75 million of common stock in the quarter.
- For 4Q25, Citizens expects net interest income to increase 2.5–3%, NIM to rise ~5 bps, noninterest income to be stable, expenses to be flat to slightly up, and a CET1 ratio of ~10.7% with a tax rate of ~22.5%.
Oct 15, 2025, 10:32 AM
Quarterly earnings call transcripts for CITIZENS FINANCIAL GROUP INC/RI.
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