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LaVerne H. Council

Director at Concentrix
Board

About LaVerne H. Council

LaVerne H. Council, age 63, is an independent director of Concentrix (CNXC) since December 2020 and serves on the Audit and Compensation Committees; she is the Chief Executive Officer of Emerald One, LLC and previously served as CIO of the U.S. Department of Veterans Affairs and Global CIO at Johnson & Johnson, with prior senior IT roles at Dell and executive roles at MITRE and Grant Thornton . She holds an MBA from Illinois State University and a BBA from Western Illinois University; the Board affirmed her independence and recorded 100% attendance by each director and committee member in FY2024, reflecting strong engagement .

Past Roles

OrganizationRoleTenureCommittees/Impact
Emerald One, LLCChief Executive OfficerNov 2019–present Leads digital transformation consulting; Concentrix provided services to Emerald One (see related-party note)
Grant Thornton LLPManaging PrincipalDec 2017–Oct 2019 Senior leadership in advisory
MITRE CorporationSenior Vice PresidentApr 2017–Dec 2017 Executive leadership at research org
U.S. Department of Veterans AffairsAssistant Secretary for Information & Technology and CIOJul 2015–Jan 2017 Federal CIO, transformation oversight
Johnson & JohnsonCorporate Vice President and Global CIO2006–2011 Global IT leadership for Fortune 500
Dell Inc.Global VP, IT, Global Business Solutions & Development Services; prior roles2000–2006 Global IT and development leadership

External Roles

OrganizationRoleTenureNotes
ConMed Corporation (NYSE: CNMD)DirectorSince 2019 Public company directorship
Thomson Reuters Corporation (TSX/NYSE: TRI)DirectorSince 2022 Public company directorship
Emerald One, LLCChief Executive OfficerSince Nov 2019 Independent consultancy; Concentrix provided services (see conflicts)

Board Governance

  • Independence: The Board determined Council is independent under Nasdaq Rule 5605(a); an arms-length commercial relationship with Emerald One ($0.2 million paid to Concentrix in FY2024, <0.1% of CNXC revenue) did not impair independence .
  • Attendance: The Board held six meetings in FY2024; directors attended 100% of Board and committee meetings; executive sessions held at quarterly meetings; committees also met in executive sessions .
  • Committee service and activity:
CommitteeRoleFY2024 MeetingsAttendance
AuditMember9 100% (per Board-wide disclosure)
CompensationMember6 100% (per Board-wide disclosure)
  • Compensation Committee governance: No member (including Council) is a current or former CNXC officer; no interlocks with other companies’ executives; independent consultant FW Cook engaged; no consultant conflicts .

Fixed Compensation

  • Director compensation program: Annual cash retainers plus equity RSUs that vest on the earlier of 1-year from grant or the next annual meeting; member and chair fees vary by committee .
ComponentAmount (USD)
Board annual member retainer$85,000
Audit Committee member retainer$15,000
Compensation Committee member retainer$12,500
Annual equity grant (grant-date target)$175,000
  • Council’s FY2024 director compensation:
NameFees Earned or Paid in Cash ($)Stock Awards ($)All Other Compensation ($)Total ($)
LaVerne H. Council$112,500 $174,973 $3,055 $290,528

Notes:

  • Cash fees align with Board ($85,000) + Audit member ($15,000) + Compensation member ($12,500) = $112,500 .
  • “All Other” reflects dividends on unvested RSUs/restricted stock awards .
  • As of Nov 30, 2024, each non-employee director held 2,780 unvested RSUs .

Performance Compensation

  • Structure: CNXC does not disclose performance-conditioned equity for directors; annual director equity is RSUs vesting time-based (earlier of 1-year anniversary or following annual meeting), with no stated performance metrics .
Grant TypeMetricWeighting/TargetVestingFY2024 Units
RSUs (Director)N/AN/A Time-based; earlier of 1-year from grant or next annual meeting 2,780 unvested RSUs outstanding as of 11/30/2024

Other Directorships & Interlocks

EntityRelationshipPotential Interlock/ConflictDetails
ConMed (CNMD)Council is a directorNone disclosed with CNXCPublic directorship; committee roles not disclosed in CNXC proxy
Thomson Reuters (TRI)Council is a directorNone disclosed with CNXCPublic directorship
Emerald One, LLCCouncil is CEORelated-party review; arms-lengthEmerald One paid CNXC ~$0.2 million in FY2024 for services (<0.1% of CNXC revenue); Board evaluated and maintained independence

Expertise & Qualifications

  • Deep IT leadership and transformation experience (VA CIO; J&J Global CIO; senior IT roles at Dell; executive roles at MITRE and Grant Thornton), aligning with CNXC’s technology-enabled CX operations .
  • Advanced degrees: MBA (Illinois State University); BBA (Western Illinois University) .
  • Public company board experience and governance exposure at ConMed and Thomson Reuters .

Equity Ownership

HolderShares OwnedRSUs or Awards Settling within 60 DaysOptions Exercisable within 60 DaysTotal Beneficial Ownership% Outstanding
LaVerne H. Council3,350 2,780 6,130 <1%
  • Pledging/Hedging: Proxy beneficial ownership table states “no securities have been pledged”; CNXC’s Securities Trading Policy prohibits hedging, short sales, and other derivative transactions by directors .
  • Director stock ownership guidelines: 5x annual Board retainer ($85,000) = $425,000 value; directors have five years to comply, and each non-employee director is in compliance based on the transition period .

Governance Assessment

  • Board effectiveness: 100% attendance across Board and committees indicates strong engagement; Council serves on two key committees (Audit and Compensation), supporting oversight breadth .
  • Independence and conflicts: The Board reviewed Emerald One’s ~$0.2 million services engagement and determined it was arms-length and immaterial (<0.1% of CNXC revenue), maintaining Council’s independence; continued monitoring advisable but not a material red flag given size and process .
  • Director pay and alignment: Cash fees are modest relative to peers; equity grants vest quickly but are standard for directors; robust ownership guidelines (5x retainer) and anti-hedging policies enhance alignment .
  • Committee governance quality: Compensation Committee independence affirmed; FW Cook engaged as independent consultant; no interlocks or insider participation—positive for pay governance .
  • Shareholder signals: Say-on-pay support at ~93.4% in 2024 reflects constructive investor sentiment on pay practices; Board continues to refine shareholder rights (special meeting threshold proposal at 25% with 1-year holding requirement) .
  • RED FLAGS:
    • Related-party exposure via Emerald One engagement (small, disclosed, reviewed) .
    • Rapid vesting of director RSUs (time-based, 1-year) may reduce at-risk horizon, though common in director pay; offset by ownership guidelines .