SI
Salesforce, Inc. (CRM)·Q1 2026 Earnings Summary
Executive Summary
- Q1 FY26 revenue was $9.83B, up 8% Y/Y in nominal and constant currency; non-GAAP EPS was $2.58 and GAAP EPS was $1.59. cRPO rose 12% Y/Y (11% CC), and operating cash flow reached $6.48B .
- Salesforce raised FY26 revenue guidance by $400M to $41.0–$41.3B and reiterated FY26 non-GAAP operating margin at 34%; Q2 FY26 revenue guidance is $10.11–$10.16B with non-GAAP EPS of $2.76–$2.78 .
- Results exceeded consensus on revenue and EPS for Q1; consensus for Q2 is broadly in-line with guidance (see Estimates Context) . Values retrieved from S&P Global.
- Strategic catalysts: accelerating Agentforce/Data Cloud momentum (ARR >$1B, >120% Y/Y), FX tailwind ($250M for FY26), and the non-dilutive, accretive (by year two post-close) Informatica acquisition to strengthen the data/MDM/ETL layer of the ADAM stack (agents, data, apps, metadata) .
What Went Well and What Went Wrong
What Went Well
- Broad-based top-line strength: revenue up 8% Y/Y; Subscription & Support revenue up 8% Y/Y (9% CC); cRPO up 12% Y/Y (11% CC) indicating durable demand and strong renewals .
- AI flywheel: Data Cloud and AI ARR surpassed $1B (>120% Y/Y); 60% of top 100 Q1 deals included Data Cloud and AI; Data Cloud ingested 22T records (+175% Y/Y); Agentforce handled 750k requests on help.salesforce.com, reducing case volume by 7% Y/Y .
- Guidance raised on FX tailwinds and execution: FY26 revenue guide lifted to $41.0–$41.3B; maintained FY26 non-GAAP operating margin (34%); Q2 revenue guide set at $10.11–$10.16B . “We delivered strong Q1 results and are raising our guidance by $400 million…” — Marc Benioff .
What Went Wrong
- Product mix headwinds: weakness in Marketing & Commerce and “slower growth in our expiration base” baked into FY26 outlook despite AI momentum .
- Geographic pockets: some EMEA pockets remain constrained, despite strength in the UK, France, Canada and South Asia .
- Professional services remains a headwind to total revenue growth trajectory (carried from the prior outlook), and CRPO continues to reflect cumulative impacts from measured sales performance starting in FY23 .
Financial Results
Summary vs prior periods
Q1 FY26 actual vs Wall Street consensus (S&P Global)
Values retrieved from S&P Global.
Segment breakdown (Subscription & Support revenue)
KPIs and other metrics
Guidance Changes
Earnings Call Themes & Trends
Management Commentary
- “We delivered $9.83 billion in Q1 revenue… and we’re raising our fiscal year 2026 guidance by $400 million to $41.3 billion at the high end.” — Marc Benioff .
- “We expect to achieve accretion on non-GAAP operating margin, non-GAAP EPS and free cash flow by year two post close [Informatica].… financed through cash and new debt, resulting in no share dilution.” — Robin Washington .
- “Nearly 60% of our top 100 deals included investments in both Data Cloud and AI.… Data Cloud and AI ARR grew more than 120% Y/Y.” — Marc Benioff .
- “We are reiterating our non-GAAP operating margins of 34% and GAAP of 21.6% for the year… operating cash flow growth of 10% to 11% and free cash flow growth of 9% to 10% remains unchanged.” — Robin Washington .
- “We are aiming at 22% overall capacity growth [AEs]… small and medium business and mid-market are on fire.” — Miguel Milano .
Q&A Highlights
- Growth acceleration and transmission from AI: Management emphasized maintaining margin/cash flow discipline while scaling distribution (1,000–2,000 more salespeople), with strongest demand in SMB/mid-market and regions like Japan; pricing/packaging simplification supports ASP expansion .
- Macro/tariffs uncertainty: Portfolio balance and FX tailwinds underpin guidance; AE capacity ramp expected to support H2 performance .
- Platform composition (Tableau, MuleSoft, Informatica): ADAM framework (agents, data, apps, metadata) unifies the stack; Informatica enhances data harmonization/MDM/ETL for enterprise-grade agents .
- Leading indicators: Consumption telemetry (records ingested, Agentforce bookings expansion), forward-deployed engineers to accelerate time-to-value and product maturity .
- Adoption constraints vs consumer AI: Enterprise data governance/security are gating factors; Informatica and Data Cloud address harmonization to scale agents safely .
Estimates Context
- Q1 FY26: Salesforce beat revenue and EPS vs S&P Global consensus ($9.83B actual vs $9.75B*; $2.58 non-GAAP EPS actual vs $2.55*), reflecting stronger-than-expected execution and FX tailwind . Values retrieved from S&P Global.
- Q2 FY26: Consensus revenue ~$10.14B* and non-GAAP EPS ~$2.78* are broadly in-line with company guidance ($10.11–$10.16B revenue; $2.76–$2.78 EPS), suggesting estimates already reflect FX and demand backdrop . Values retrieved from S&P Global.
Key Takeaways for Investors
- AI flywheel is real: Data Cloud and Agentforce continue to post triple-digit ARR growth with rising attach rates in large deals; consumption-based monetization is a focus and should compound as deployments scale .
- Guidance quality improved: FY26 revenue raised and FX tailwind flipped positive ($250M), while margins held; execution plus currency support are near-term stock catalysts .
- Distribution is scaling into strength: AE capacity is ramping toward +22% by year-end, with momentum concentrated in SMB/mid-market and select geographies (Japan, Latin America, UK/France/Canada) .
- Product mix watch-outs: Marketing & Commerce softness and measured EMEA pockets temper the outlook; management has embedded these headwinds in guidance .
- Strategic M&A discipline: Informatica is non-dilutive, targeted to be accretive by year two, and strengthens the enterprise data layer critical for agentic AI; expect tighter data/MDM/ETL integration post-close .
- Public sector opening: FedRAMP High authorization planned for Agentforce should unlock U.S. public sector demand — a potential incremental tailwind .
- Capital returns remain robust: $3.1B returned in Q1 (incl. $402M dividends) and ongoing buybacks/dividends support TSR while maintaining margin/cash flow frameworks .
Notes on non-GAAP adjustments: Q1 non-GAAP EPS of $2.58 reflects add-backs of amortization ($0.41), stock-based compensation ($0.82), restructuring ($0.04), less tax effects ($0.28) .
Values retrieved from S&P Global.