Nicholas Robinson - Executive Vice President, Chief Risk Officer | Customers Bancorp (CUBI) Executive Profile & Compensation

About Nicholas Robinson

Nicholas Robinson is Executive Vice President and Chief Risk Officer (CRO) of Customers Bancorp, Inc. (CUBI), serving since September 2024; he is 55 and previously served as CRO of Capital One, N.A.’s Commercial Bank from 2016–2023 . During 2024, CUBI reported immediately available liquidity equal to 159% of uninsured deposits and a CET1 ratio of 12.09%, with non‑performing assets at 0.25% of total assets, indicating a conservative risk profile through year-end 2024 as Robinson assumed the CRO role late in the year . Over five years, CUBI’s cumulative TSR reached $226.31 vs. the S&P U.S. Mid Cap Bank & Thrift Index at $105.26, reflecting strong relative shareholder performance through 2024 .

Past Roles

Organization	Role	Years	Strategic impact
Customers Bancorp, Inc.	EVP & Chief Risk Officer	Sep 2024–present	CRO reports directly to the Board’s Directors’ Risk Committee to provide “clear unfettered communication” and oversight of the enterprise risk framework .
Capital One, N.A.	CRO, Commercial Bank	2016–2023	Prior CRO experience cited in CUBI proxy biography .

External Roles

None disclosed in the company’s 2025 or 2024 proxy statements for Nicholas Robinson .

Fixed Compensation

Individual base salary, target bonus, and actual bonus for Nicholas Robinson are not disclosed; he was not a Named Executive Officer (NEO) in 2024 (NEOs were Jay S. Sidhu, Sam Sidhu, Philip S. Watkins, Lyle P. Cunningham, and Thomas H. Kasulka) .
CUBI’s philosophy: base salaries targeted at the lower end of market, offset by higher at‑risk variable pay for NEOs; this describes the program but not Robinson’s specific pay .

Performance Compensation

Note: Robinson’s specific incentive plan is not disclosed. The table below outlines CUBI’s 2024 company short‑term incentive (STI) framework and results used for NEOs, which is the best available proxy for senior executive incentive design.

Metric (2024 STI)	Weight	Threshold	Target	Outperform	Max	2024 Result
Q4 2024 NIM (tax‑equiv.)	50%	2.60%	3.25%	3.575%	3.90%	3.11%
Liquidity to uninsured deposits	25%	120%	150%	165%	180%	159%
CET1 ratio	25%	9.00%	11.25%	12.375%	13.50%	12.09%

Long‑term incentives (company program design):

Mix: 40% time‑based RSUs (3‑year ratable), 60% performance‑based RSUs (PBRSUs) with 3‑year cliff vest; PBRSU metrics are 3‑yr relative TSR (33%), 3‑yr relative ROACE (33%), and 3‑yr relative average non‑performing assets/total assets (34%) .
The company adopted a “Rule of 65” retirement provision (age + service ≥ 65; min age 60 and 5 years’ service) under which future equity awards continue to vest upon retirement .
Options granted to certain execs vest 100% on the 5th anniversary of grant under plan terms (illustrative for NEOs) .

Equity Ownership & Alignment

Topic	Policy / Status
Ownership guideline (Other Executive Officers)	1× base salary; 5 years to comply from hire/promotion .
Hedging	Prohibited for officers, directors, employees (policy applies enterprise‑wide) .
Pledging	Not explicitly prohibited; pledge disclosure provided in proxies (e.g., CEO has pledged 712,171 shares); no pledge disclosure for Robinson .
Section 16 compliance	Robinson filed one late Form 3 (initial ownership) on Oct 3, 2024 .
Individual ownership disclosure	Not broken out for Robinson; beneficial ownership table lists directors/NEOs and a group total .

Vesting and potential insider selling pressure:

Standard vesting of RSUs over three years and PBRSUs on a three‑year cliff vest reduces immediate sellable float from awards; Rule‑of‑65 retirement vesting adds potential continuity for long‑tenured execs .
Options (when granted) typically vest at the 5‑year mark, further limiting near‑term liquidity from option exercises .

Employment Terms

Item	Disclosure for Nicholas Robinson
Start date in role	Chief Risk Officer since September 2024; Years of service: 1; Age 55 .
Employment agreement	Not disclosed in proxy/8‑Ks for Robinson; NEO agreements summarized but do not include CRO Robinson .
Severance / Change‑of‑Control	Not disclosed for Robinson; change‑of‑control/severance terms summarized for certain NEOs (e.g., CEO, President, CBO), not for Robinson .
Non‑compete / non‑solicit	Certain agreements (e.g., SERPs/CoC) include restrictive covenants; no specific Robinson contract terms disclosed .

Investment Implications

Alignment and incentive design: The company’s heavy emphasis on equity (time‑vested and performance‑vested RSUs), strict anti‑hedging policy, and stock ownership guidelines (1× salary requirement for other executive officers within five years) align senior risk leaders with long‑term value creation and prudent risk outcomes .
Risk posture under Robinson’s tenure: Entering late 2024, CUBI closed the year with 159% liquidity coverage of uninsured deposits (adjusted), CET1 of 12.09%, and NPAs at 0.25% of assets—metrics consistent with a conservative stance amid sector volatility, and supportive of lower tail‑risk perception by investors .
Trading signals: Standard 3‑year vesting for RSUs and 5‑year option vesting (where applicable) promote retention and typically dampen near‑term insider selling pressure; no pledging disclosed for Robinson and only a single late Form 3 is noted, suggesting minimal near‑term technical overhang attributable to his holdings .
Retention risk visibility: Because Robinson is not an NEO and no employment/severance terms were disclosed, investors have less visibility into his contractual protections versus NEOs; nevertheless, company‑wide ownership requirements and equity vesting design provide retention levers and alignment .

Notes: Robinson’s individual cash/equity compensation, award sizes, and ownership totals are not disclosed in 2025/2024 proxies or 8‑Ks; where individual data are unavailable, company program terms and disclosed governance policies are provided as the best indicators of alignment, vesting, and retention mechanics .