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Tracey G. Engelhardt

Senior Vice President, President, Print at DELUXEDELUXE
Executive

About Tracey G. Engelhardt

Senior Vice President and President, Print at Deluxe (DLX). At year-end 2024, Engelhardt had 3 years in her current role and 30 years of service with Deluxe, indicating deep institutional knowledge and operational stewardship of the Print segment . 2024 performance outcomes driving her pay included a company-wide blended AIP payout of 70.6% and Print segment-specific results of 81% attainment on segment revenue and a 117% payout on the Print strategic initiative (personal check unit retention at 98%), with a committee downward adjustment applied to align with shareholder interests . Company context: FY2024 enterprise comparable adjusted revenue was $2.111B with segment mix of Merchant Services 18% (+5.4% YoY), B2B Payments 14% (-3.8%), Data Solutions 11% (+10.5%), and Print 57% (-4.5%), and enterprise comparable adjusted EBITDA and EPS of $406.5M and $3.26, respectively (non-GAAP) .

Past Roles

OrganizationRoleYearsStrategic Impact
Deluxe CorporationSVP, President, Print3 years in role; 30 years of service (as of YE 2024)Print AIP metrics: 81% revenue attainment; strategic initiative payout 117% (personal check unit retention 98%); blended AIP payout 70.6% after committee downward adjustment

Fixed Compensation

YearApproved Base Salary ($)Salary Paid ($)All Other Compensation ($)Notes
2024620,000 615,000 37,097 Includes 401(k) contribution of $12,075 and personal travel to a company-sponsored event plus associated tax gross-ups totaling $24,242
2023600,000 575,000 59,324

Performance Compensation

Annual Incentive Plan (AIP) – 2024 Design and Outcomes

MetricWeightTargetResultNotes
Print Revenue30% (for Print NEO) $1,205M 81% Segment-specific revenue metric for Engelhardt
Enterprise Comparable Adjusted EBITDA30% $406M 80% Company-wide
Enterprise Comparable Adjusted EPS20% $3.26 84% Company-wide
Strategic Initiatives (Print)20% See thresholds/targets in Strategic Initiatives table 117% (Print); blended for Engelhardt 71% Print initiative centered on personal check unit retention (98%)
Blended Calculated Payout79.3% (Print) Before committee discretion
Committee Adjustment(8.7) pts Downward adjustment to enhance alignment
Actual Payout %70.6% Applied uniformly to NEOs
Actual AIP Cash Payout ($)$461,250 target $325,643 Based on eligible base salary of $615,000 and 75% target

Strategic initiative thresholds/targets used by the committee for 2024 included Print personal check unit retention ≥91%/94%/97% (threshold/target/maximum), with additional initiatives for other segments (for blended enterprise context) .

Long-Term Incentives (LTI) – 2024 Grants and Terms

Grant DateInstrumentTarget/Granted (#)Grant Date Fair Value ($)VestingPerformance Metrics/Terms
2/14/2024RSU30,075 599,996 3-year ratable in equal thirds on each anniversary Time-based; accrues dividend equivalents paid at vest
2/14/2024PSU – Cumulative Revenue15,038 target 279,105 3-year performance period 1/1/2024–12/31/2026; cliff vest if earned 50% weight of PSUs on revenue; thresholds: 90% (50% payout) to 106% (200% payout); relative TSR modifier ±25%
2/14/2024PSU – Cumulative Free Cash Flow15,037 target 279,087 3-year performance period 1/1/2024–12/31/2026; cliff vest if earned 50% weight of PSUs on FCF; thresholds: 80% (50% payout) to 110% (200% payout); relative TSR modifier ±25%

2024 Target LTI value (split 50/50 between RSUs and PSUs): $1,200,000; target counts as shown above . RSU grant value based on $19.95 close; PSU fair value based on Monte Carlo value of $18.56 .

Stock Vested in 2024

TypeShares Vested (#)Value Realized on Vest ($)
RSUs14,575 299,770
PSUs4,190 83,842

Multi-Year Compensation Snapshot (SCT)

YearSalary ($)Stock Awards ($)Non-Equity Incentive Plan Comp ($)Change in Pension/Deferred Earnings ($)All Other Comp ($)Total ($)
2024615,000 1,158,188 325,643 5,889 37,097 2,141,817
2023575,000 1,162,882 471,169 6,436 59,324 2,274,811

Equity Ownership & Alignment

Beneficial Ownership (as of Feb 24, 2025)

HolderShares Beneficially Owned% of ClassComponents/Notes
Tracey G. Engelhardt186,604 <1% Includes 44,477 options exercisable within 60 days and 74,015 RSUs

Shares outstanding at record date: 44,717,410 (context for % ownership) .

Outstanding Equity Awards at FY2024 Year-End (Tracey G. Engelhardt)

  • Stock options

    • 2/21/2018: 4,793 exercisable; $73.21 strike; expires 2/21/2025
    • 4/1/2019: 10,684 exercisable; $44.69 strike; expires 4/1/2029
    • 2/18/2020: 20,772 exercisable; $39.62 strike; expires 2/18/2030
    • 3/1/2021: 9,766 exercisable / 3,255 unexercisable; $41.27 strike; expires 3/1/2031
    • All unexercisable options vest ratably over 4 years from grant .
    • As of 12/31/2024, all NEO option exercise prices exceeded the $22.59 YE stock price; underwater options had no reported acceleration value .
  • Unvested RSUs (time-based; 3-year ratable vesting)

    • 3/1/2021 grant: 757 units; $17,101 MV
    • 2/16/2022 grant: 6,167 units; $139,313 MV
    • 2/15/2023 grant: 20,461 units; $462,214 MV
    • 2/14/2024 grant: 30,075 units; $679,394 MV
  • PSUs (unearned; performance periods and target counts shown)

    • 1/1/2022–12/31/2024: 4,903 and 5,291 units (two PSU tranches); $114,828 and $123,915 MV
    • 1/1/2023–12/31/2025: 7,673 and 7,673 units; $173,322 and $173,333 MV
    • 1/1/2024–12/31/2026: 7,519 and 7,519 units; $169,843 and $169,854 MV
    • 2024 PSU payout curve: revenue threshold 90% (50%), target 100% (100%), max 106% (200%); FCF threshold 80% (50%), target 100% (100%), max 110% (200%), with TSR modifier ±25% .

Ownership Policies and Alignment

  • Stock ownership guidelines: 2.5x base salary for NEOs; five years to comply; all NEOs in compliance .
  • Retention: executives below guideline must retain 100% of net shares from option exercises/vesting until target met .
  • Hedging/pledging: prohibited for executive officers; no pledging allowed; no hedging instruments permitted .

Employment Terms

Severance and Change-of-Control Economics (Hypothetical termination on Dec 31, 2024)

ScenarioCash Severance ($)Other Cash ($)Acceleration – RSUs ($)Acceleration – PSUs ($)Total ($)
Change in Control930,000 45,000 1,298,021 1,372,704 3,645,725
Without Cause620,000 45,000 1,298,021 688,671 2,651,692
Death or Disability1,298,021 688,671 1,986,692
Approved Retirement1,298,021 688,671 1,986,692

Key provisions and mechanics:

  • Severance plan (non-CEO NEOs): Without cause/Good Reason → 12 months’ salary, up to $25,000 outplacement (captured in “Other Cash”), and a $20,000 employment transition payment; pro rata bonus; equity acceleration per award terms .
  • Change-in-control (non-CEO NEOs): 18 months’ salary lump sum, up to $25,000 outplacement, and a $20,000 transition payment; equity acceleration/treatment per award terms; amounts above assume PSUs at target when not assumed .
  • Equity treatment: If awards not assumed on CoC, full acceleration at target for PSUs; if assumed, double-trigger protections within 12 months post-CoC (RSUs/Options full vest; PSUs pro rata for Good Reason after first year, payout at actual performance end-of-period) .
  • Rule of 75: Engelhardt meets the “rule of 75”; upon committee approval, RSUs fully accelerate on termination without cause; she is also eligible for “Approved Retirement” if granted .
  • Clawback: Incentive Compensation Recovery Policy compliant with Dodd-Frank; 3-year lookback on restatements regardless of fault; detrimental conduct recovery; awards also subject to plan-level clawback and no repricing of underwater options without shareholder approval .

Deferred Compensation

Item2024 Amount ($)
Aggregate Earnings in Last Fiscal Year7,685
Aggregate Balance at Year-End43,717

Compensation Structure Analysis

  • Mix and pay-for-performance: 2024 actual included $1.158M in stock awards, $615k salary, and $325.6k AIP payout; stock awards were roughly flat YoY (2024: $1.158M vs 2023: $1.163M), indicating stable equity emphasis while cash AIP flexed down with performance and committee discretion (70.6% payout) .
  • AIP rigor and discretion: The committee applied a downward discretion resulting in a uniform 70.6% payout despite blended calculated payouts around 79%, maintaining alignment with shareholders after 2024 outreach .
  • LTI performance focus: PSUs tie to 3-year cumulative revenue and FCF with a relative TSR modifier (±25%), promoting multi-year value creation; beginning 2025, PSUs return to traditional three-year goal setting (not fixed annual growth) per shareholder feedback .
  • Governance safeguards: No hedging/pledging; robust clawback; minimum vesting; no option repricing without shareholder approval .

Risk Indicators & Red Flags

  • Tax gross-ups: All other compensation for 2024 includes personal travel to a company-sponsored event with associated tax gross-ups ($24,242), which some investors view unfavorably, though the dollar amount is modest .
  • Underwater options: As of 12/31/2024, all NEO options were underwater vs $22.59 YE price, reducing near-term exercise/sale pressure but also diminishing option incentive value unless price recovers .
  • Say-on-pay sentiment: Company noted “lower” support in 2024 and undertook significant investor engagement, leading to compensation design and disclosure enhancements (e.g., PSU goal setting) .

Equity Vesting and Potential Selling Pressure

  • Near-term RSU vesting cadence: RSUs vest in equal one-third annual installments from grant dates (e.g., 2/14/2024 RSUs vest on 2/14/2025, 2026, 2027), creating periodic taxable events that may necessitate share sales to cover taxes; retention policy requires executives below ownership guidelines to hold 100% of net shares until compliant .
  • 2024 vesting realized: Engelhardt realized 14,575 RSUs and 4,190 PSUs vesting in 2024; similar scheduled RSU cliffs in 2025–2027 may create episodic supply, though no pledging/hedging and guideline compliance mitigate alignment risk .

Compensation Peer Group (Benchmarking Context)

  • Deluxe benchmarks NEO compensation against a peer group reviewed with FW Cook (independent advisor); peers include a mix of payments/data and legacy print comparables (e.g., Evertec, Broadridge, Equifax, WEX, Jack Henry & Associates, Pitney Bowes, Quad Graphics, etc.) to reflect Deluxe’s transformation and talent market .

Employment & Contracts (Additional)

  • Severance plan conditions include release of claims; confidentiality, non-competition, and non-solicitation obligations apply, with forfeiture and recoupment of equity gains upon competitive activity or termination for cause; release from certain restrictions occurs upon termination without cause .

Investment Implications

  • Alignment: Significant multi-year PSU exposure to revenue and free cash flow with a TSR modifier supports pay-for-performance; stock ownership guidelines and prohibitions on pledging/hedging further align interests .
  • Retention vs. supply overhang: Meaningful unvested RSUs and multi-cycle PSUs create strong retention incentives but also predictable vesting events that may introduce minor selling pressure to cover taxes; 2024 realized vesting evidences ongoing cadence .
  • Change-in-control and departure economics: Non-CEO severance levels (1.0x salary; 1.5x salary on CoC) are moderate by market standards, with well-defined equity treatment; Engelhardt’s “rule of 75” status increases the likelihood of RSU acceleration upon certain terminations, modestly elevating departure optionality/retention risk if conditions are met .
  • Governance and risk: Committee’s downward AIP discretion, enhanced disclosure post-shareholder outreach, clawback, and no-repricing rule point to improving governance rigor; small tax gross-up usage is a watch item but not material .