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Phiroz P. Darukhanavala

Lead Independent Director at EGAINEGAIN
Board

About Phiroz P. Darukhanavala

Independent director at eGain since September 2000; age 77; Lead Independent Director since October 2023. He holds a Ph.D. and M.S. in Operations Research from Case Western Reserve University and a B.S. in Mechanical Engineering from IIT Bombay, and is cited for “business financial expertise” and extensive management experience from senior technology and strategy roles at BP p.l.c. .

Past Roles

OrganizationRoleTenureCommittees/Impact
BP p.l.c.Vice President & Chief Technology OfficerJun 2010–Feb 2015 Led enterprise technology strategy; complex operations oversight
BP p.l.c.Vice President, Merger & IntegrationNot disclosed Led IT integration for BP-Amoco-ARCO merger
BP Exploration (London)IT Functional ChiefNot disclosed Technology leadership for exploration unit
BP RetailChief Information OfficerNot disclosed CIO for retail operations
BP AlaskaChief Information OfficerNot disclosed CIO for Alaska operations
BP Exploration USChief Information OfficerNot disclosed CIO for US exploration
SOHIOHead of Scientific Systems & Operations ResearchNot disclosed Led scientific systems and OR function

External Roles

  • Served “as a director for several companies,” and held “board roles for high profile industry associations and universities”; specific entities not disclosed in the proxy .

Board Governance

  • Independence: Board determined all current directors except the CEO are independent under Nasdaq and SEC rules; Dr. Darukhanavala is independent .
  • Lead Independent Director: Serves currently with responsibilities including presiding in the Chair’s absence, liaison between Chair and independent directors, and stockholder liaison when appropriate .
  • Committee assignments and chair roles (FY2025 and subsequent updates):
    • Audit Committee member (FY2025); after July 2025, Gunjan Sinha appointed chair; Dr. Darukhanavala remains a member .
    • Nominating & Corporate Governance Committee: appointed post-July 2025 and serves as chair .
    • Compensation Committee: appointed after fiscal year-end to replace Gunjan Sinha as member (Brett Shockley remains chair) .
  • Attendance and engagement: Board held 4 regular and 3 special meetings in FY2025; each director attended ≥75% of Board and committee meetings on which they served; all directors attended the 2024 annual meeting .

Committee Roles Table

CommitteeRolePeriod
Lead Independent DirectorLead Independent DirectorSince Oct 2023
Audit CommitteeMemberFY2025; continued as member post-July 2025
Nominating & Corporate GovernanceChairAppointed post-July 2025
Compensation CommitteeMemberAppointed after FY2025 ended

Fixed Compensation

  • Structure: Non-employee directors receive an annual cash retainer of $50,000; Lead Independent Director receives an additional $10,000; directors reimbursed for meeting expenses. Options last granted to directors in September 2021 (4-year vesting); RSUs last granted in November 2023 and vested in full in November 2024 .
  • FY2025 paid amounts (Dr. Darukhanavala): Fees earned/pd in cash $60,000; equity awards recognized $22,377; total $82,377 .
ComponentAmountNotes
Annual cash retainer$50,000 Paid quarterly
Lead Independent Director cash fee$10,000 Paid quarterly
Meeting feesNot disclosed; expenses reimbursed
Equity awards (FY2025 recognized)$22,377 ASC 718 recognition (excl. forfeitures)
Total FY2025 compensation$82,377 Sum of cash + equity recognition

Performance Compensation

  • Equity instruments:
    • RSUs: last director RSUs granted Nov 2023; vested fully Nov 2024 .
    • Options: last director options granted Sept 1, 2021; 4-year vesting; strike $11.36; expiration Sept 1, 2031 .
Equity AwardGrant DateExercisable (#)Unexercisable (#)Strike ($)Expiration
Stock Options11/6/2015500 $4.34 11/6/2025
Stock Options9/19/201770,000 $2.50 9/19/2027
Stock Options9/1/202137,500 2,500 $11.36 9/1/2031
RSUs (directors)11/2023Vested fully 11/2024

Performance metrics tied to director compensation: None disclosed (director pay is retainer-based with time-based equity) .

Other Directorships & Interlocks

CategoryDetail
Current public company boardsNot disclosed
Prior public company boardsNot disclosed
Non-profit/academic boards“Board roles for high profile industry associations and universities” (names not disclosed)
Interlocks with competitors/customers/suppliersNone disclosed

Expertise & Qualifications

  • Ph.D./M.S. in Operations Research (Case Western Reserve University); B.S. Mechanical Engineering (IIT Bombay) .
  • Extensive global oil & gas technology and operations leadership; former VP & CTO of BP; led major IT integration for BP-Amoco-ARCO .
  • Board-qualified for financial oversight; Company cites his business financial expertise and extensive management experience .

Equity Ownership

MetricValue
Total beneficial ownership (shares)112,500
Ownership % of outstanding<1% (asterisk indicates less than one percent)
Options exercisable within 60 days110,000
Outstanding options (as of 6/30/2025) – exercisable108,000
Outstanding options (as of 6/30/2025) – unexercisable2,500
Pledged/hedged sharesNone disclosed; company prohibits hedging, short sales, and margin/pledging for insiders
Ownership guidelines (directors)Not disclosed

Governance Assessment

  • Board effectiveness: Elevated independent oversight—Lead Independent Director role with defined responsibilities; Dr. Darukhanavala leads Nominating & Corporate Governance and serves on Audit and Compensation, providing cross-committee visibility into risk, governance, and pay, which strengthens board processes .
  • Independence and attendance: Independent status under Nasdaq/SEC and ≥75% meeting attendance for FY2025 support engagement quality .
  • Compensation alignment: Director pay is modest, primarily fixed cash plus time-based equity (no meeting fees or perf-based director pay), which limits pay-for-performance leverage but aligns with small-cap software norms; RSUs vested fully in Nov 2024, options outstanding with long-dated expirations provide some ownership alignment .
  • Ownership “skin in the game”: Beneficial ownership <1% with most exposure via options; alignment exists but economic stake is limited, typical for independent directors at this market cap .
  • Policies mitigating conflicts: Company maintains formal related-party transaction approval policy requiring disinterested director approval and market terms; no related-party transactions involving Dr. Darukhanavala disclosed .
  • RED FLAGS: Section 16 reporting noted late filings for older option grants (including a 9/30/2021 grant reported in Dec 31, 2024) across multiple insiders, including Dr. Darukhanavala—procedural lapse but disclosed and corrected .
  • Investor sentiment: Compensation program reviews reference strong support in the most recent say-on-pay advisory vote for executives, suggesting no acute governance friction with investors, albeit this pertains to NEOs rather than directors .

Overall: Dr. Darukhanavala’s long tenure, independent leadership, and audit/nominating chair roles bolster governance oversight. Limited direct share ownership is counterbalanced by option exposure. No personal conflicts disclosed; company has robust insider trading and clawback policies for executives, plus anti-hedging/pledging prohibitions applicable to directors, supporting investor confidence .